Online Scheduling by vcita

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1. ReplySeptember 16, 2021, 17:21

   Hi there! Sorry to hear you had a less than optimal experience! For the best experience, make sure to log in at https://www.vcita.com/ on desktop, using Chrome, Firefox or Edge. If you are still having issues with the platform, do reach out to our support team. They can help! https://bit.ly/3eWmgIM vcita offers a free two-week trial (no credit card required), after which we have several plans to choose from depending on your budget and business size. Take a look! https://www.vcita.com/pricing - vcita Team

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1. ReplyJanuary 4, 2021, 19:48

   Hola, ¡Puedes configurar los servicios y la programación en vcita y conectar la programación de vcita a tu sitio web Wix! Inicie sesión o cree una cuenta en https://www.vcita.com/ para comenzar. Contáctenos con cualquier pregunta adicional en https://www.vcita.com/contact - vcita Team

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1. ReplyApril 14, 2020, 06:44

   Hi, When clients are booking, they can view the availability but the appointment duration for 1 on 1 services can't be more than 1 day in duration. On the other hand, if staff are booking on behalf of a client then they can easily schedule multi-day appointments. More details in this article: https://support.vcita.com/hc/en-us/articles/360041566653-Using-your-Calendar-Scheduling-Appointments-Events-Busy-Time-Promoting-Bookings

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1. ReplyApril 3, 2020, 11:35

   You can set the service price as 'Price varies' and then send them a flexible payment link. More details in this article: https://support.vcita.com/hc/en-us/articles/360045674653--Pay-what-you-want-Flexible-Payment-Services

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1. ReplyMarch 24, 2020, 16:32

   Hi there, thank you for contacting us! We currently integrate with Stripe, Square and Paypal for online payments. Time slots are displayed as checkboxes, and each of your locations can be set up in vcita to be notified separately. Feel free to book a demo to learn more: https://bit.ly/3bmdn6U

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1. ReplyMarch 18, 2020, 20:07

   Hello! Thank you for taking the time to leave a question. Each service can only have one booking duration. You can create 4 different services for the 15, 30, 45, and 60-minute duration appointments. When the client goes to book, they can see the options and select the one based on their preference! We have features such as categories which can help group your appointments together if they are smiliar with different durations. Feel free to try out our service for 14-days completely free. No card required. You can also email us at support@vcita.com if you have any further questions. Have a nice day! - vcita team

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1. ReplyMarch 12, 2020, 08:10

   Hi, 1. Clients can book one appointment at a time. 2. Times are automatically blocked as soon as a booking is made. 3. Yes, you can have multiple services and categories and when one is booked, the others are blocked.

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1. ReplyFebruary 27, 2020, 15:29

   Hello! Yes! Our software is great for scheduling visits and interaction with your clients. We have both a mobile app and browser version, so you can be always notified of new messages and appointments. I am confident vcita will work well with scheduling your clients to visit your physical store. Feel free to try our 14-day trial and test out the scheduling. It's completely free and does not require a card! You can also schedule a demo to walk over how it can benefit your business. Visit vcita.com to start a trial or schedule a demo. Have a nice day! - vcita Team

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1. ReplyFebruary 26, 2020, 19:54

   Hi there, thanks for contacting us! vcita is great for online scheduling and managing your availability. You can use vcita's booking system to book tables at your restaurant! Find out what's possible at our website: https://www.vcita.com/

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1. ReplyDecember 30, 2019, 16:08

   Hi there, Thanks for your review! vCita can handle one on one appointments and group events. For group events, you can manually add students if necessary before the start of the event. It's also possible to invoice your client for a bulk payment and then invite them to schedule 12 sessions. Subscription packages are coming soon to vCita! Keep an eye out for new feature releases. - vCita Team

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1. ReplyAugust 26, 2019, 10:02

   If you mean for credit card payments, we do not currently have an authorisation hold feature.

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1. ReplyJuly 18, 2019, 14:48

   Hi there! Thank you for your review. In vCita, it is possible to set up each level of training as a separate service with separate availabilities. With our online payments system, you can invoice clients for the full amount or break it down into installments. vCita supports automated reminders and calendar integrations to minimize no shows and keep your business running smoothly! To learn more about your options with vCita, contact us: https://www.vcita.com/contact And take a look at our pricing options here: https://www.vcita.com/pricing

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1. ReplyJuly 8, 2019, 08:01

   Hi! Thank you for your question. Yes, to avoid 'last minute' scheduling you can define some time before the appointment after which the appointment cannot be scheduled. To learn more, please contact us at: https://www.vcita.com/contact

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1. ReplyJuly 7, 2019, 08:38

   Hi! Thank you for your question. Yes, this is possible with our system. Please schedule a free demo with us: https://live.vcita.com/site/vcita.sales/online-scheduling?service=a99f07563a8ce480&s=cs or contact us at: https://www.vcita.com/contact.

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1. ReplyJuly 5, 2019, 09:50

   Locations can be defined in a number of ways - for example the client can enter their address if appointments are at their location, or multiple services can be created for different office locations in the same time zone. Please contact vCita support directly if you would like to discuss further. Payroll management is not available in vCita.

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1. ReplyJune 24, 2019, 18:02

   Hi there! Yes, we do sync with iCal. Any events on your iCal marked as "busy" will get pulled to your vCita calendar automatically. This will ensure you don't get double booked. If you're using vCita and having any trouble setting up your sync, please don't hesitate to reach out to our Support Team!

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1. ReplyJune 11, 2019, 18:32

   Hello there, Thanks for reaching out! We're happy to assist! Yes, you can set up events with online registration for this! Simply go into Settings > My Services > Create an event. You will want to configure the duration, pricing, etc. there. Once this is done, you will go to Calendar > Click on the date and time you want this event to happen. Please let us know if you need anything else! You can contact us by clicking on "Contact" in your vCita dashboard on the Left Hand Panel. Thank you! -vCita Support Team

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1. ReplyApril 1, 2019, 06:47

   Thank you for your question! Yes, we do have synchronization with Google calendar which you are able to synchronize with multiple calendars. For more information please contact us at: https://www.vcita.com/contact

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1. ReplyMarch 28, 2019, 11:07

   The app itself is not available in arabic yet, but you can certainly add form fields with arabic names, as well arabic service titles and descriptions, automated messages and basically anywhere that the system allows you to edit the text shown. Not everything would be in arabic but many things can be, and there are more options for customization on the higher plans,

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1. ReplyFebruary 22, 2019, 18:25

   Hello. Thank you for reaching out to us. Absolutely! We recommend using our group event functionality for each class. You can set the maximum number of attendees for the registration and you will be able to track the attendees in the event itself. You can set the event as free, but you can also set all services as pay at the time of booking, request to pay at the time of booking, or pay at the time of service. You can create your class under Settings > My Services > New service > Group event. After you create the event\class, be sure to schedule the appt. in the calendar, so your clients can book it! Thank you.

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1. ReplyOctober 2, 2018, 14:06

   Hello there! Thank you so much for contacting us. I am more than happy to assist. While we do not have a way to limit a client from booking sessions, there are a few ways you could encourage clients to steer from rescheduling-- Working within email templates by removing the reschedule button or creating events with 8-9 week expectations. Let us know if you have any further questions; you can email support@vcita.com. Thank you! -vCita Support Team

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1. ReplySeptember 23, 2018, 07:31

   Customers can't book multiple separate services in one go, but they can easily book another service after the first one without having to reenter all their details. Alternatively you could create services which combine multiple items, as well as services for individual items. So for example you could have services like so: Service 1: Wash & flat iron, $10. Service 2: Wash & flat iron with color, $20. Etc.

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1. ReplyAugust 30, 2018, 18:00

   Hi there! Great question. vCita is intended for scheduling with your clients. It's not set up to track employee schedules. Thanks for checking out vCita, and hope you have a great day!

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1. ReplyJuly 30, 2018, 17:21

   Thank you for reaching out to us and asking. We are GDPR compliant! In our privacy policy, we go into information on what we have done to become compliant. You can read that here: https://www.vcita.com/about/privacy_policy Please feel free to reach out with any other questions here or at support@vcita.com. We're more than happy to assist! Thank you!

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1. ReplyJuly 16, 2018, 15:50

   358/5000 Hola, gracias por contactarnos sobre esto. Me disculpo si esto no está claro. Apreciamos los comentarios! Si está buscando métodos de pago, si entra en Configuración> Pagos, ¡debería poder elegir cómo le gustaría recibir pagos de los clientes! Si tiene alguna otra pregunta, comuníquese con support@vcita.com. ¡Gracias!

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1. ReplyMay 28, 2018, 07:13

   Hi there! Thanks for asking. We actually do have Japanese Yen available as one of the currencies in vCita. Please feel free to go ahead and test it out! Kind regards,

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1. ReplySeptember 26, 2017, 10:17

   Hi there! Thank you for reaching out. 1. Yes. You can define a custom drop down field per service or in the client card and make it mandatory. 2. Unfortunately we do not have branched drop down option, but you can create these fields in the relevant service and make them optional or make them mandatory but with an "N\A" option. 3. Indeed you can. On the service set-up page you can add preparation time for the service that will allow you the needed gap between appointments. 4. Unfortunately no. You can add that as a field to be populated when scheduling this service, and manually follow up by moving the client to a different service. 5. We have a coupons feature that you can use. The system will not accept expired coupons. 6. You can set appointments to be accepted automatically or manually. If you choose the manual option you can review the information before accepting the booking. Kind regards,

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1. ReplySeptember 20, 2017, 18:19

   It sounds like you may be looking for options to let customers select multiple options to customize or extend a service. If so, you're correct that we don't have a built-in option to provide that kind of scheduling customization at this time. I'm happy to say, however, that we are working on a couple solutions that may better suit your needs, and hope to have them rolled out live by the end of 2017. In the meantime, please reach our to one of our team so we can dig into the specifics of your requirements now, and perhaps together explore an approach to make things run more smoothly until then. Please use the "Contact Us" button from within your vCita dashboard to generate a ticket linked to your account, and to access additional contact information for our team. As always, thank you for choosing vCita!

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1. ReplySeptember 8, 2017, 22:16

   Thanks for checking in with your question. The short answer is yes. This is one of our keys since we serve professionals and their customers around the world. The longer answer depends on your account settings. For our professionals who only serve local customers, you can set the interface to never ask for a time zone. In your case, you'll want that option unchecked so that the customer is prompted to confirm their time zone at the time of booking. Here's a link to help explain where to check that setting: https://support.vcita.com/hc/en-us/articles/227896548-Get-to-know-my-calendar-options As always, if you have further questions, please use the "Contact Us" button from your vCita dashboard to open a ticket directly with our support team. Thanks for choosing vCita!

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1. ReplyJuly 20, 2017, 04:06

   Hi there, Thank you for reaching out. 1. Yes you can. You can create a group events where you can set a limit to the amount of participants. You do this under settings > services > create a group event. 2. Yes they can. Clients get an email with the booking details and are offered an option to cancel it or reschedule it. I recommend you test this by creating a demo client that you can access the inbox of their email and see how this looks and feels. 3. Yes you can. This is a flexibility you have with our platinum plan.

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1. ReplyOctober 10, 2017, 12:10

   Hi there. Thank you for reaching out and apologize for the long delay. Yes, multiple clients can apply at the same time to book with you. While we allow that, we do not allow double booking if you choose to not allow it, so if 2 different clients look at the same service at the same time, only the first one to follow through all the booking process will get the slot. Kind regards,

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1. ReplyDecember 6, 2016, 20:53

   Hi there, We have a number of different packages in both Monthly and Annual amounts. If you'd like to talk to our team about which account is best for you please reach out to us at 855-824-8244

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1. ReplyJuly 14, 2016, 23:30

   Hello and thanks for the review! Yes, there are a number of ways we can accomplish this in our system. How we do this will really depend on your use case though. We'd love to chat with you about what you are looking for and see if we can set you up with the best account. Please give our team a call at 855-824-8244

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1. ReplyApril 19, 2016, 22:17

   Hi! Thanks for the question. You can sync to a calendar with most of our paid accounts. The pricing you are seeing is for our least expensive Premium Account, but we offer a number of different options for plans. If you are interested in discussing the best option for you and your business please contact us at 855-824-8244.

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1. ReplyApril 6, 2016, 18:08

   Yes it is! You can edit the language in your vCita Dashboard under your Business Info.

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1. ReplyMay 18, 2015, 07:05

   Hi sahadya , vCita is now available in German, as well as: English, Spanish, French, Portuguese, Polish and Hebrew.