Online Store

By Ecwid by Lightspeed

Advanced ecommerce app to sell online for free

Wix marketplace
  • Verified by Wix
  • Wix Related App

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

  • related-apps-payments-store related-apps-payments-store
  • Related-apps-store-not-install related-apps-store-not-install

Other

  • supported by wix studio supported-by-wix-studio
  • Verified verified
  • Random Test random-test
  • supported by editorx supported-by-editorx
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Rated 4.21 out of 5 from 603 reviews.
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

Meet the ecommerce solution that makes selling online easy. It doesn't get any easier than this to bring your products to the world and take your business to new heights. Expand and reach customers across multiple online channels to elevate your brand. Did we mention it’s free to get started? Start selling right away Get started in seconds and sell anything from physical and digital goods to gift cards, services, and subscriptions. With advanced navigation and product options, we make managing an online store a breeze. Save time, sell more Boost your business efficiency by automating marketing, shipping, order and inventory management, tax calculations, and more. Even better, access everything on the go using our mobile app. Accelerate growth Attract new customers and encourage shoppers to buy more with easy-to-use marketing tools—from built-in SEO tools and dynamic ads on Google, Facebook and Instagram, to discounts, product reviews and abandoned cart recovery emails that convert. Ignite your business Become an ecommerce leader and get access to the Ecwid Academy, advanced reporting and professional-level tips to stay ahead of the game and elevate your business skills.

What the listing highlights

  • Sell and promote everywhere - on your website, Facebook, Instagram, Pinterest, Amazon, eBay, WhatsApp, in-person, and more
  • Boost your Marketing and revenue with automatic ads on Google and Facebook, abandoned cart emails, advanced discounts and reporting
  • Control everything from one easy-to-use platform—inventory, orders, product catalog, promotions, payments, reviews, sales channels, and more
  • Voted the easiest ecommerce platform by real businesses on G2 with award-winning support on standby

Developer-written tags

  • store
  • sell online
  • ecommerce
  • sell on facebook
  • shop

Additional product media

Promotional media

Online Store banner
Banner

Reviews

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
Rated 4.21 out of 5 from 603 reviews.
  1. 5 stars
    65% 392 reviews
  2. 4 stars
    11.9% 72 reviews
  3. 3 stars
    9.8% 59 reviews
  4. 2 stars
    3% 18 reviews
  5. 1 star
    10.3% 62 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 716 preserved Reviews with at least one stored reply. Median and P75 use 288 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
288
Median first reply
33.6 hours
P75 first reply
3.1 days

Stored publication state

Current stored state across 716 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
603 84.22%
Unpublished
113 15.78%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 392 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 392 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 392 stored published 5★ Reviews.
0 0%
Suspicious unpublished 4 of 716 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
4 0.56%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
147
Peak Review month
May 2019 · 16

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished4 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished113 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

  1. anitagall83
    2.0

    An und für sich gut..aber....

    als reiner Dienstleister verkaufen wir nur Gutscheine. Die Lösung für Gutscheine ( Keine Wertgutscheine) ist sehr dürftig. Kunden können einen nicht personalisierten Gutschein kaufen und diesen dann beliebig oft kopieren und weiterverkaufen weil es keine Möglichkeit gibt diesen zu entwerten. 2 Einfache Textfelder und ein Code zum entwerten könnte man wohl nachträglich programmieren. Kostenpunkt 300 EUR. Auch darauf haben wir uns nach der völlig falschen Beratung eingelassen. Nun kam die Kostennote mit 3.000 Dollar !!! 🤣 damit man auf den Gutschein ein " Von" und "Für" schreiben kann. Unterm Strich: Wir sind von Anfang an falsch beraten worden. Wir hatten 1 Monat Arbeit um alles so einzurichten bis es passte nur um danach festzustellen das man uns von Anfang an falsch beraten hatte. Wer ein paar einfache Produkte hat, für den mag das passen. Für Dienstleister die mehr als einen Wertscheck verkaufen wollen ist es eine Katastrophe. Schade für die schlechte Beratung. Enttäuschend !

    Stored reply

    1. Reply

      Hallo, hier ist Natalie von Ecwid, danke für Ihr Feedback. Ich habe mich näher damit befasst und das vorherige Gespräch überprüft, das Sie mit unserem Vertreter des Support- und Anpassungsteams geführt haben. Unser Support stellte allgemeine Informationen darüber zur Verfügung, wie wir für die Anpassung in Ecwid Gebühren erheben. Voraussetzung für die Anpassung ist ein Arbeitsaufwand von mindestens 3 Stunden, wobei eine Stunde 100 USD kostet, also mindestens 300 USD, was keineswegs ein endgültiges Angebot speziell für Ihre Anfrage war – die Funktion personalisierter Gutscheine tut mir zutiefst leid Die Verwirrung. Darüber hinaus wird die Anfrage an das Anpassungsteam weitergeleitet, wo ein Entwickler die Anfrage sichtet und ein endgültiges Angebot erstellt. Für die von Ihnen gewünschte Funktion waren 30 Stunden erforderlich, was sich am Ende auf 3.000 USD summierte. Es tut mir sehr leid, dass das Angebot nicht Ihren Erwartungen entsprochen hat. Ich hoffe, das klärt die Sache!

  2. jddsharp
    2.0

    Integration is too basic

    You can only have 1 Ecwid online store page on Wix, so in our case we have category pages that have different products from the "wix store" shown, but we were unable to migrate to Ecwid with the same site architecture.

    Stored reply

    1. Reply

      Hi I’m Jay from Ecwid by Lightspeed support team. Thank you for your feedback! Yes, we can only add Ecwid store to one page of a Wix site. Therefore, on one Wix website we can feature only one store category. I'm sorry if it didn't meet your expectation. However, we will take this as feedback to serve you better. Thank you!

  3. benjamin392
    2.0

    Does the job but quite buggy and erratic.

    The shop display design options are very limited so you can't showcase your products in an aesthetically pleasing way. Product description font sizes, line spacing and formatting sometimes get stuck in a way you didn't set and can't be changed back.

    Stored reply

    1. Reply

      Hello! This is Macy from Ecwid by Lightspeed Support team. I'm very sorry about these difficulties with your store! Let me help you with your question. Please send us your store ID (https://support.ecwid.com/hc/en-us/articles/207806465-Where-is-my-Store-ID-) or email address associated with your Ecwid store. You can reach out to us directly at ec.support@lightspeedhq.com. We'll be glad to assist you! Thanks!

  4. sakutaku12
    2.0

    Not great

    This app doesn't connect to Printify and it doesn't replace WIX store. That is why i must add all products and prices myself and update it manually. It is big problem for me.

    Stored reply

    1. Reply

      Hi! Thank you for the feedback! Ecwid is an e-commerce platform that allows creating your own online store to sell physical items, services, digital downloads. Here is more information about Ecwid: https://support.ecwid.com/hc/en-us/articles/115005609945 You are correct, Ecwid is not integrated with the Printify platform. I am sorry about that. We do have plans to develop this integration in the future, yet there is no ETA on that. Currently, it is possible to use another print-on-demand dropshipping platform called Printful. Please refer to this article to get more information on how to install and use it with an Ecwid store: https://support.ecwid.com/hc/en-us/articles/115001353329

  5. dcsleather
    2.0

    No really liking it at all

    I find that this platform is difficult to integrate with a Wix website. The CVS file is not accepted and it doesn't display the products as listed in the original products catalog on the wix dashboard. Also renews with out allowing to cancel the subscription.

    Stored reply

    1. Reply

      Hello! Thank you for the feedback. We're sorry to hear you are not as satisfied with the app as you could be. Would you kindly provide us with more details? Please, send them to ec.support@lightspeedhq.com email address — we'll be happy to help you. Also, please send us your store ID (here's how to find it: https://support.ecwid.com/hc/en-us/articles/207806465-Where-is-my-Store-ID-) or email address associated with your Ecwid store along with your questions — we'll be glad to assist. Thank you!

  6. drvalnog
    2.0

    Estou com problemas

    Não estou conseguindo compartilhar meus produtos pelo facebook e outras redes sociais. No canal de vídeos, não consigo mudar o idioma no painel de cadastro dos clientes.

    Stored reply

    1. Reply

      Oi! Lamentamos que você tenha enfrentado esses problemas. Por favor, informe-nos o seu ID de loja ou o endereço de e-mail associado à sua conta. Vamos verificar o que está errado. Você pode encontrar o ID da sua loja no canto inferior esquerdo de qualquer página do administrador da sua loja. Você pode nos enviar seu ID de loja ou seu endereço de e-mail para ec.support@lightspeedhq.com. Obrigada!

  7. nuascensionatl
    2.0

    Not very user friendly

  8. jezlipacheco
    2.0

    Wix practices of payments retained causes sales loss bottlenecks

    One of the most important reasons I chose to have a e-commerce store was to capitalize on the web presence of internet savvy shoppers. My website offers print on demand products based on my designs: my biggest pet peeve and the reason I am changing to Shopify is the delays in payment. Wix holds client payments for 10 days likely to accrue the interest accumulated and forces shop owners to pay for POD products out of pocket and wait for the transfer of money 10 days later. That's unacceptable as it puts the burden on the shop. Most of us aren't able to pay for $200 dollar orders several times a day every day. That effectively creates a bottle neck making it impossible for a shop to be scalable.

    Stored reply

    1. Reply

      Hi there, This is Wendy from Ecwid. Thank you for your feedback! As I get it, you use Ecwid online store and are not happy with a delay between the time of payment and the moment when you receive the money. In general, Ecwid doesn't process or holds payments sent by your customers. In order to accept payments, you use a payment gateway and in most cases you should receive the money instantly after the payment has been completed. The money is sent to your merchant account registered with this payment gateway. I presume there is might be a delay between the moment you receive the money to your merchant account and the moment you withdraw the funds to your bank. If this is the case, it is possible to set up another withdrawal schedule. You can do it in your merchant account with the payment gateway you use. If you require further assistance with this, please drop us a line to support@ecwid.com and we'll be happy to help. Here's the ticket # for reference: 1729555. Regards, Wendy

  9. itsjustcheesecake
    2.0

    Not for me

    I find it very difficult to use, and confusing.

    Stored reply

    1. Reply

      Hello! This is the Ecwid Support Team. We're really sorry to hear that you have faced issues with using our app. Tell us more about the difficulties that you faced. We will be glad to help you! Contact us at support@ecwid.com and provide us with details. We will be glad to help you!

  10. andrew4605
    2.0

    Confused

    Every time I add it the store onto the page and put Items in the store. It disappears from the page and I have to re add it??

    Stored reply

    1. Reply

      Hi there! If I'm getting right you're adding your Ecwid store to your Wix website. You can do it in a few easy steps Ecwid app: https://www.wix.com/app-market/online-store/overview Just add it to your Wix website and connect your store. Once you do it your store will be added to a separate page of your website and shouldn't disappear. To get the step-by-step instruction on how to add Ecwid store to the Wix website please refer to this article: https://support.ecwid.com/hc/en-us/articles/115005874885-Adding-your-Ecwid-store-to-Wix-site If you still reproduce such behavior on your website please reach us at support@ecwid.com with details: (the process description, screenshots, video capture, name of your browser). Thank you!

  11. feelgoodsalsas
    2.0 Unpublished

    Bad customer service & confusing billing

    The app itself is fine, it does what I need it to do for my store. But the user interface as it pertains to how it sets up it's billing is WHACK! It is so confusing that I don't even know who to explain how confusing it is, but I will try...The app is offered through wix...so you can purchase it through wix or directly through ecwid? Not sure but I do know there are two SEPARATE pricing systems one if you go through wix and one if you go through ecwid (which again I don't really understand)...long and short of it is that when you try to get customer service the wix people will tell you to go to ecwid and the ecwid people will tell you to go through wix...after numerous hiccups, screenshots, and various emails I finally got someone to correct what I needed but good grief it took waaaay too much time out of my day. So if you have like zero patience for bad customer service and having to contact various people to get an answer I would say be prepared to be annoyed. The app itself has good basic storefront features that make selling on the go pretty easy.

    Stored reply

    1. Reply

      Hi there! This is Ecwid Customer Care team. Thank you for your review. We are very sorry for the difficulties you've faced and totally understand your frustration! Indeed, there are two types of accounts: - Accounts registered directly at https://www.ecwid.com; - Accounts registered through Wix in the Ecwid app. The subscriptions for direct accounts are managed on our end; if an Ecwid account is created through Wix, the subscriptions are managed by Wix. They have their own billing system and we don't have access to their billing records. Sorry! That's why when there's a question regarding the subscription for such an account, we can ask our clients to contact Wix to get the issue solved. Anyway, we appreciate you sharing the feedback and will think of how to improve it. If you have any questions or need any assistance, please feel free to email us at support@ecwid.com, we'll be happy to help!

  12. felicianoautopecas
    2.0 Unpublished

    inclusão de fotos

    Não consegui ver com clareza como incluir os produtos da minha loja, só o template que já esta montado, vou entrar na ajuda pra ver se consigo incluir minhas fotos e preços na moeda local. Fora isso o template ficou bom.

    Stored reply

    1. Reply

      Olá, sou Mary da equipe de atendimento ao cliente da Ecwid. O suporte do Ecwid funciona em inglês. Espero que você não se importe de ter usado uma ferramenta de tradução automática para traduzir minha mensagem para o português. Suponho que você adicionou a loja ao site e viu produtos de exemplo da Ecwid. Ecwid adiciona esses produtos para mostrar um exemplo de como a loja pode ser. Para adicionar seus próprios produtos ao catálogo, siga as etapas descritas neste artigo: https://support.ecwid.com/hc/en-us/articles/115005902569-Adding-updating-and-deleting-products Aqui também está um artigo com instruções sobre como adicionar suas imagens: https://support.ecwid.com/hc/en-us/articles/360008885380-Product-images Espero que esta informação ajude.

  13. conichiwajapan
    2.0 Unpublished

    日本には対応してません。

    メニュー項目などは日本語になってますが、支払いや配送などは日本には対応してませんでした。

    Stored reply

    1. Reply

      Hi there! Thanks for the feedback! We are really sorry to hear that you had a bad experience with the Ecwid app. What do you mean by payment and delivery not being supported in Japan? Do you mean the Japanese translation of payment and delivery methods or do you mean the availability of payment processors and shipping carriers itself? Which payment processors and delivery methods did you want to use in your store? Some of the available payment processors for Japan in Ecwid are Stripe, PayPal and Square. Shipping your products is possible via FedEx. If you wanted to use other payment processors or shipping carriers, please share it with us by emailing support@ecwid.com or messaging us through live chat at ecwid.com. This would help us a lot!

  14. ngantran4
    2.0 Unpublished

    Can't design

    can not adjust font size.

    Stored reply

    1. Reply

      Hi, Thanks for the review! As I get you'd like to adjust the font size of Ecwid elements. If so, it's possible to do with the help of the CSS codes. Please find the ready-to-go codes in our CookBook: https://support.ecwid.com/hc/en-us/articles/360000034499-CSS-codes-for-your-Ecwid-Store Please also contact us via email at support@ecwid.com, so our team can help you with the site modification. Thank you!

  15. caleblen
    2.0

    terrible

    other that the fact that you don't have to upgrade to premium to let customers pay online this app is trash

    Stored reply

    1. Reply

      Hi there! We are sorry to hear that you had a bad experience with Ecwid app. We want to help you with it. Please give us more details on the issues you are having. You can do that by sending us an email at support@ecwid.com or through live chat at ecwid.com

  16. earthenmobilegarde
    2.0

    Not user friendly

    I am having a lot of trouble setting up my store.

    Stored reply

    1. Reply

      Hello there, Sorry to hear you faced issues setting up your store. Please contact us via live chat or email at https://support.ecwid.com/hc/en-us/requests/new. We will be happy to address your questions and assist in any possible way. Thanks!

  17. daniele748
    2.0 Unpublished

    MR Daniele D Bari

    Dear Eqwid team you need to improve the ZOOM, at the moment it looks very amateur. Thanks

  18. qnq812
    2.0 Unpublished

    Special Request Addition purchase

    I'm selling flowers. Customer select very nice arrangement. Now customer would like add special item, candy, stuffed animal and add a cute card. How do I set up this special items to select? additional pricing roll up into the over all total.

    Stored reply

    1. Reply

      Hi, thanks for contacting Ecwid team. You can display special items on the flower product pages with the help of the feature "Related Products". It will add a section "You May Also Like" with some featured products. Thus, when a customer visits a bouquet details page, they will see the special items on the page and will be able to purchase them, as well. Here is an article about related products: https://support.ecwid.com/hc/en-us/articles/208078945-Related-products If you have any further questions, please contact us at support@ecwid.com. Thank you!

  19. helgardslabbert
    2.0 Unpublished

    Navigation issues

    There seems to be now way for me to go navigate properly through the shop. I have inserted buttons, but they show up on every page and multiple.

    Stored reply

    1. Reply

      Hi there, It's Ecwid team. Thanks for your feedback. I'm sorry for this issue. As far as I understand, you'd like to switch from one store page to another with the help of buttons. If so, you can enable the breadcrumbs for your Ecwid store page. Thus, you'll be able to navigate through your store pages. Just in case, breadcrumbs should be enabled from the Ecwid app design settings in your Wix website editor. As of now, I recommend that you contact us either at support@ecwid.com or in the live chat regarding the navigation issue and provide us with your store ID or the email address your Ecwid account is registered with. Thus, we'll be able to have a look at your website, check your store settings and help you further. Hope to hear from you!

  20. laatunji
    2.0 Unpublished

    Subcrption

    hello, i upgrade to professional plan via wix, but i am unable to use the plan

    Stored reply

    1. Reply

      Hi there! Ecwid Team is here to help. Could you please send the link to your online store at support@ecwid.com We will check your account, the status of your subscription and provide the solution. Thank you! We are looking forward to hearing from you very soon!

Plan comparison

Pricing & Plans

Free plan available
External pricing

Free

External pricing

External pricing

  • Free, fully customizable Online Store
  • Up to 5 products, & unlimited storage
  • 70+ payment methods
Paid plan

Starter

$10.2 / month

$122.5 billed yearly Save 17% yearly

$12.25 / month

  • Up to 50 products
  • Facebook & Instagram Store
  • Discounts coupons and Gift cards
Paid plan

Professional

$24.16 / month

$290 billed yearly Save 17% yearly

$29 / month

  • Up to 2,500 products
  • Abandoned cart & Marketing emails
  • Multilingual catalog & Product filters
Paid plan

Unlimited

$82.5 / month

$990 billed yearly Save 17% yearly

$99 / month

  • Unlimited products
  • Connect POS:Lightspeed, Square, Clover
  • Annual Plan: 6 customization hours
Detailed App featuresCompare all 12 structured features
Comparison of 4 pricing plans
FeatureExternal pricingFreePaid planStarterPaid planProfessionalPaid planUnlimited
Number of ProductsList 10 to unlimited products in your store - choose what works best for your business10502500Unlimited Products
Mobile Responsive StoreYour Wix site and Ecwid store will look beautiful on any device: mobile, tablet or desktop.IncludedIncludedIncludedIncluded
No Transaction FeesYour profit is 100% yours, meaning you don?t have to worry about us taking a percentage of your sales.IncludedIncludedIncludedIncluded
Discount CouponsOffer coupons and special discounts to keep customers coming back and attract new ones.Not includedIncludedIncludedIncluded
Sell on InstagramMore than 1 billion customers can order directly from your Instagram posts when you're powered by Ecwid E-commerce.Not includedIncludedIncludedIncluded
Abandoned Cart RecoveryTrack abandoned carts and send follow up emails automatically, encouraging customers to complete their purchase.Not includedNot includedIncludedIncluded
Automatic Tax CalculationsTaxes are complicated, let us do the work for you! Automatically charge precise tax rate depending on where you and your customer are located. No setup required.Not includedNot includedIncludedIncluded
Sell Downloadable goodsSell downloadable goods like ebooks, music, software in your store. After purchase customer will receive protected link to download files.Not includedNot includedIncludedIncluded
Ecwid Mobile AppManage your store on the go and accept credit card payments in person with Square and PayPal Here card readers.Not includedNot includedIncludedIncluded
Sell on MarketplacesExport products to major marketplaces sites like eBay, Amazon, Google Shopping, Shopping.com and more.Not includedNot includedIncludedIncluded
ShopApp applicationAllow your customers to shop from their mobile devices with your own, branded iOS and Android shopping app (available on the Annual Unlimited plan).Not includedNot includedNot includedShopApp (Annual Only)
Point-of-Sale IntegrationsIntegrate your online and offline business by synchronizing with leading point-of-sale systems Square and Vend (available for Unlimited and Managed Store plans).Not includedNot includedNot includedIncluded