App Market Index

Online Store

By Ecwid by Lightspeed

Advanced ecommerce app to sell online for free

Wix marketplace
  • Verified by Wix
  • Wix Related App

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

  • related-apps-payments-store related-apps-payments-store
  • Related-apps-store-not-install related-apps-store-not-install

Other

  • supported by wix studio supported-by-wix-studio
  • Verified verified
  • Random Test random-test
  • supported by editorx supported-by-editorx
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

Meet the ecommerce solution that makes selling online easy. It doesn't get any easier than this to bring your products to the world and take your business to new heights. Expand and reach customers across multiple online channels to elevate your brand. Did we mention it’s free to get started? Start selling right away Get started in seconds and sell anything from physical and digital goods to gift cards, services, and subscriptions. With advanced navigation and product options, we make managing an online store a breeze. Save time, sell more Boost your business efficiency by automating marketing, shipping, order and inventory management, tax calculations, and more. Even better, access everything on the go using our mobile app. Accelerate growth Attract new customers and encourage shoppers to buy more with easy-to-use marketing tools—from built-in SEO tools and dynamic ads on Google, Facebook and Instagram, to discounts, product reviews and abandoned cart recovery emails that convert. Ignite your business Become an ecommerce leader and get access to the Ecwid Academy, advanced reporting and professional-level tips to stay ahead of the game and elevate your business skills.

What the listing highlights

  • Sell and promote everywhere - on your website, Facebook, Instagram, Pinterest, Amazon, eBay, WhatsApp, in-person, and more
  • Boost your Marketing and revenue with automatic ads on Google and Facebook, abandoned cart emails, advanced discounts and reporting
  • Control everything from one easy-to-use platform—inventory, orders, product catalog, promotions, payments, reviews, sales channels, and more
  • Voted the easiest ecommerce platform by real businesses on G2 with award-winning support on standby

Developer-written tags

  • store
  • sell online
  • ecommerce
  • sell on facebook
  • shop

Additional product media

Promotional media

Online Store banner
Banner

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    65% 392 reviews
  2. 4 stars
    11.9% 72 reviews
  3. 3 stars
    9.8% 59 reviews
  4. 2 stars
    3% 18 reviews
  5. 1 star
    10.3% 62 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 716 preserved Reviews with at least one stored reply. Median and P75 use 288 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
288
Median first reply
33.6 hours
P75 first reply
3.1 days

Stored publication state

Current stored state across 716 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
603 84.22%
Unpublished
113 15.78%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 392 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 392 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 392 stored published 5★ Reviews.
0 0%
Suspicious unpublished 4 of 716 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
4 0.56%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
147
Peak Review month
May 2019 · 16

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished4 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished113 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer

These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.

  1. robd4kk
    5.0 Unpublished

    useful app

    useful app

  2. robd4kwebsiteowner
    5.0 Unpublished

    Good app

    Good app

  3. service4778
    5.0 Unpublished

    better than mix store

    Much better than wix store !wix store is a shit

  4. jimbarnes9
    1.0 Unpublished

    Customer Support is Non-Existent

    There is no customer support phone number to call, which is a very bad. So I used the support email address to ask a questions. Five days later later, I received the following response: "We wanted to check in with you to see if you still needed our help. If you do still need assistance, please reply to this email with any new updates or information and we will get back to you within 1-3 business days." I replied back the same day and repeated my original question. It's been another week and I have not received a response. Simply horrible.

    Stored reply

    1. Reply

      Hello! We are terribly sorry that you didn't receive a response from us and we totally understand your frustration. These days we are experiencing a higher volume of emails - due to COVID-19 many businesses have gone online and joined Ecwid. Though, we are taking necessary measures: for example, we are expanding the Support team to be able to help our merchants faster. Please, feel free to join our live chat (available 24/5). We will be happy to assist you and answer all your questions real-time! You just need to click 'Contact us' on any of the pages in the Help Center (https://support.ecwid.com/hc/en-us), and then type your question in the pop-up form. We are ready to help!

  5. iliab7
    5.0 Unpublished

    test

    test

  6. amsterdamlikit
    1.0 Unpublished

    I paid but still not upgraded

    I purchased the application by paying over wix. But still says I need to upgrade? What's going on. Please help me.

    Stored reply

    1. Reply

      Hello, my name is Mary. I've checked the database and I've found your Ecwid account - Amsterdam Likit. This account ID 47600086 was created on the Ecwid website and it is subscribed to the Free plan. The thing is that there are two types of Ecwid accounts: 1) Direct Ecwid accounts: created on our website https://my.ecwid.com. Their subscription is managed by Ecwid. 2) Accounts: created through Ecwid partners (like Wix) — They have a separate billing, that is managed by the website builder itself. Therefore, it looks like there is confusion. Option 1 - You've created a new Ecwid account through the Ecwid WIX app and paid for it, but you still have your original account (Store ID 47600086) connected to your Ecwid WIX app. Option 2 - You've upgraded the WIX subscription itself - http://www.wix.com/upgrade/website Please, send us an email to billing@ecwid.com with the following details: - amount paid - screenshot of the invoice - any other emails you can use Hope to hear from you.

  7. guitarhead01
    1.0 Unpublished

    HORRIBLE

    I tried to buy a subscription through the Ecwid site and I guess because I was signed in to wix already it defaulted to the wix app version which I didn't want. I paid $200 for this and it's completely unusable for my needs, but Ecwid won't refund my purchase and I have now tried 4 different times to get a call back from Wix to see if there's anything they can do and every time I get a message saying "sorry we missed you, we called you at such and such time" but they never actually called. I guess I'm out $200.

    Stored reply

    1. Reply

      Hello, We are truly sorry for the negative experience you had with Eciwd. Please, email us at billing@ecwid.com and share your store ID. We will investigate your case and try to help you.

  8. fowlerinnovations
    1.0 Unpublished

    Doesn't work with Canada Post 2021.02.14

    This app does everything the same as the regular WIX store only for an additional fee. It looks nice and is able to have design changed. The app fails in Shipping for Canadian businesses claims to integrate with Canada Post but does not. Can't run a ecommerce business in Canada without Canada post. all in all don't bother it offers nothing better than the WIX Store.

    Stored reply

    1. Reply

      Hi! Ecwid team is here. We understand that Canada Post is essential for Canadian merchants. We have an integration with them so you can show Canada Post rates in your Ecwid store. Please, read how to add it in this article: https://support.ecwid.com/hc/en-us/articles/207100589-Canada-Post If it doesn't work in your store for some reason or you need help with adding it, please, contact us at support@ecwid.com. We will carefully check your store and help you to set up Canada Post.

  9. feelgoodsalsas
    2.0 Unpublished

    Bad customer service & confusing billing

    The app itself is fine, it does what I need it to do for my store. But the user interface as it pertains to how it sets up it's billing is WHACK! It is so confusing that I don't even know who to explain how confusing it is, but I will try...The app is offered through wix...so you can purchase it through wix or directly through ecwid? Not sure but I do know there are two SEPARATE pricing systems one if you go through wix and one if you go through ecwid (which again I don't really understand)...long and short of it is that when you try to get customer service the wix people will tell you to go to ecwid and the ecwid people will tell you to go through wix...after numerous hiccups, screenshots, and various emails I finally got someone to correct what I needed but good grief it took waaaay too much time out of my day. So if you have like zero patience for bad customer service and having to contact various people to get an answer I would say be prepared to be annoyed. The app itself has good basic storefront features that make selling on the go pretty easy.

    Stored reply

    1. Reply

      Hi there! This is Ecwid Customer Care team. Thank you for your review. We are very sorry for the difficulties you've faced and totally understand your frustration! Indeed, there are two types of accounts: - Accounts registered directly at https://www.ecwid.com; - Accounts registered through Wix in the Ecwid app. The subscriptions for direct accounts are managed on our end; if an Ecwid account is created through Wix, the subscriptions are managed by Wix. They have their own billing system and we don't have access to their billing records. Sorry! That's why when there's a question regarding the subscription for such an account, we can ask our clients to contact Wix to get the issue solved. Anyway, we appreciate you sharing the feedback and will think of how to improve it. If you have any questions or need any assistance, please feel free to email us at support@ecwid.com, we'll be happy to help!

  10. lesdefricheurs
    1.0 Unpublished

    uNE AIDE INOPERANTE POUR LES CLEINTS FRANCOPHONES

    Stored reply

    1. Reply

      Salut! Nous prenons en charge en anglais, mais nous pouvons utiliser un outil de traduction pour communiquer avec vous en français. Veuillez nous contacter à support@ecwid.com, nous serons heureux de vous aider!

  11. cyrilletanoux
    3.0 Unpublished

    Question - Appli : Gratisfaction

    Bonjour, Si je souscris un plan Business Basique chez Wix, et ensuite un plan Premium (Ecwid plan prices for Wix) est ce que je bénéficie de l'appli Gratisfaction sans frais supplémentaire ? Merci ;)

    Stored reply

    1. Reply

      Bonjour, répondez à la question! L'application Gratisfaction est une application tierce conçue pour le marché des applications Ecwid par un développeur tiers. Ni Ecwid ni Wix ne vous facturent l'application, je crains donc que nous ne fixions pas leurs prix. Si vous souhaitez utiliser leur application, vous devrez l'utiliser selon leurs plans disponibles ici: https://appsmav.com/gratisfaction/pricing-plan.php

  12. anitatorresfotografa
    1.0 Unpublished

    cambio moneda de pago

    Hola, no consigo encontrar como cambiar la moneda de pago, solo me hay dólares y yo soy de España, necesito que el precio salga en Euros. Como puedo haerlo? muchas gracias

    Stored reply

    1. Reply

      He usado Google Translate para entender sus preguntas y mi respuesta. Con suerte, lo he hecho todo bien. Me disculpo de antemano si he entendido algo mal. Hola, el equipo de Ecwid está aquí para ayudar! ¿He entendido bien que te gustaría mostrar los precios en euros? Puedes hacerlo siguiendo estos pasos: Para establecer una moneda en tu tienda online de Ecwid: En tu administrador de Ecwid, ve a la pestaña de Ajustes → General, Ajustes Regionales. Elige tu moneda en el menú desplegable Moneda. Guarda los cambios Aquí está el video que demuestra estos pasos: https://ecwid.d.pr/7DiUSB Por favor, lea más acerca de la gestión de la moneda en nuestro Centro de ayuda Artículo: Configuración de la moneda en la tienda Ecwid Si tiene alguna pregunta, no dude en contactarnos en support@ecwid.com

  13. felicianoautopecas
    2.0 Unpublished

    inclusão de fotos

    Não consegui ver com clareza como incluir os produtos da minha loja, só o template que já esta montado, vou entrar na ajuda pra ver se consigo incluir minhas fotos e preços na moeda local. Fora isso o template ficou bom.

    Stored reply

    1. Reply

      Olá, sou Mary da equipe de atendimento ao cliente da Ecwid. O suporte do Ecwid funciona em inglês. Espero que você não se importe de ter usado uma ferramenta de tradução automática para traduzir minha mensagem para o português. Suponho que você adicionou a loja ao site e viu produtos de exemplo da Ecwid. Ecwid adiciona esses produtos para mostrar um exemplo de como a loja pode ser. Para adicionar seus próprios produtos ao catálogo, siga as etapas descritas neste artigo: https://support.ecwid.com/hc/en-us/articles/115005902569-Adding-updating-and-deleting-products Aqui também está um artigo com instruções sobre como adicionar suas imagens: https://support.ecwid.com/hc/en-us/articles/360008885380-Product-images Espero que esta informação ajude.

  14. fidelirc
    3.0 Unpublished

    Número de chamadas bloqueado pelo excedente de testes?

    Stored reply

    1. Reply

      Olá! Poderia explicar o que quer dizer? Você vê algum tipo de erro? Entre em contato conosco em https://support.ecwid.com/hc/en-us/requests/new#email e forneça o máximo de detalhes possível. Obrigado!

  15. kebmilsum
    1.0 Unpublished

    Не синхронизирует с Wix store

    Если уже иметь Wix Stores получается нет смысла брать Ecwid, они не интегрированы. По сути это два разных магазина. Либо как-нибудь соедините функции этих двух приложений или не предлагайте покупать обе сразу. У каждой есть свои плюсы и минусы. Были бы их функции в одном было бы лучше

    Stored reply

    1. Reply

      Спасибо за отзыв! В конструкторе сайтов Wix для создания интернет-магазина, вы можете использовать встраиваемый плагин от Эквида или встроенное приложение Wix Stores. Вы правы, это два отдельных инструмента. Будем благодарны, если напишите каких именно функций не хватило в Эквиде. Обязательно передадим эту информацию в Команду. Вы поможете нам стать лучше!

  16. conichiwajapan
    2.0 Unpublished

    日本には対応してません。

    メニュー項目などは日本語になってますが、支払いや配送などは日本には対応してませんでした。

    Stored reply

    1. Reply

      Hi there! Thanks for the feedback! We are really sorry to hear that you had a bad experience with the Ecwid app. What do you mean by payment and delivery not being supported in Japan? Do you mean the Japanese translation of payment and delivery methods or do you mean the availability of payment processors and shipping carriers itself? Which payment processors and delivery methods did you want to use in your store? Some of the available payment processors for Japan in Ecwid are Stripe, PayPal and Square. Shipping your products is possible via FedEx. If you wanted to use other payment processors or shipping carriers, please share it with us by emailing support@ecwid.com or messaging us through live chat at ecwid.com. This would help us a lot!

  17. ngantran4
    2.0 Unpublished

    Can't design

    can not adjust font size.

    Stored reply

    1. Reply

      Hi, Thanks for the review! As I get you'd like to adjust the font size of Ecwid elements. If so, it's possible to do with the help of the CSS codes. Please find the ready-to-go codes in our CookBook: https://support.ecwid.com/hc/en-us/articles/360000034499-CSS-codes-for-your-Ecwid-Store Please also contact us via email at support@ecwid.com, so our team can help you with the site modification. Thank you!

  18. mucahit-aydin
    3.0 Unpublished

    Ödeme sistemi

    direkt bankaların sanal pos u nasıl ekleniyor ?

    Stored reply

    1. Reply

      Merhaba! Ecwid ekibi burada. Desteğimiz İngilizce olduğu için, sorunuzu çevrimiçi bir çevirmen aracılığıyla tercüme ettim. Umarım iyi olur. Yani, Ecwid şu POS sistemleriyle entegredir: Square, Clover ve Vend. Ecwid mağazanızla entegre etmek istediğiniz belirli bir POS sistemi varsa, Ecwid API belgelerine dayanan özel bir çözüm olarak onunla bir entegrasyon oluşturulabilir: https://developers.ecwid.com/api-documentation Bu görev için üçüncü taraf bir geliştirici tutmanız gerekebilir. Veya, bu tür işleri ücretli olarak yapan özelleştirme ekibimize bir istek gönderebilirsiniz ve tüm ayrıntıları tartışmak için e-posta yoluyla size geri döneceklerdir: https://ecwidcom.typeform.com/to/vIlijv Başka sorunuz varsa, iş günlerinde 7/24 gerçek zamanlı yardım almak için support@ecwid.com adresinden e-posta veya canlı sohbetler aracılığıyla bize ulaşabilirsiniz. Bir sohbet açmak için https://ecwid.com adresine gidin ve sitenin üst menüsünde bulunan sohbet simgesini tıklayın.

  19. rjurdzinski
    1.0 Unpublished

    can't change USD on GBP

    I can't change USD on GBP in the free plan :(

    Stored reply

    1. Reply

      Hi! Thank you for your message. Store owners subscribed to any of the plans have an option to change the store currency. Try following these steps: go to Ecwid Admin > Settings > General > Regional Settings > Choose the needed currency from the list. Just in case, here is a screenshot: https://ecwid.d.pr/47VUZG Hope this helps!

  20. daniele748
    2.0 Unpublished

    MR Daniele D Bari

    Dear Eqwid team you need to improve the ZOOM, at the moment it looks very amateur. Thanks

Plan comparison

Pricing & Plans

Free plan available
External pricing

Free

External pricing

External pricing

  • Free, fully customizable Online Store
  • Up to 5 products, & unlimited storage
  • 70+ payment methods
Paid plan

Starter

$10.2 / month

$122.5 billed yearly Save 17% yearly

$12.25 / month

  • Up to 50 products
  • Facebook & Instagram Store
  • Discounts coupons and Gift cards
Paid plan

Professional

$24.16 / month

$290 billed yearly Save 17% yearly

$29 / month

  • Up to 2,500 products
  • Abandoned cart & Marketing emails
  • Multilingual catalog & Product filters
Paid plan

Unlimited

$82.5 / month

$990 billed yearly Save 17% yearly

$99 / month

  • Unlimited products
  • Connect POS:Lightspeed, Square, Clover
  • Annual Plan: 6 customization hours
Detailed App featuresCompare all 12 structured features
Comparison of 4 pricing plans
FeatureExternal pricingFreePaid planStarterPaid planProfessionalPaid planUnlimited
Number of ProductsList 10 to unlimited products in your store - choose what works best for your business10502500Unlimited Products
Mobile Responsive StoreYour Wix site and Ecwid store will look beautiful on any device: mobile, tablet or desktop.IncludedIncludedIncludedIncluded
No Transaction FeesYour profit is 100% yours, meaning you don?t have to worry about us taking a percentage of your sales.IncludedIncludedIncludedIncluded
Discount CouponsOffer coupons and special discounts to keep customers coming back and attract new ones.Not includedIncludedIncludedIncluded
Sell on InstagramMore than 1 billion customers can order directly from your Instagram posts when you're powered by Ecwid E-commerce.Not includedIncludedIncludedIncluded
Abandoned Cart RecoveryTrack abandoned carts and send follow up emails automatically, encouraging customers to complete their purchase.Not includedNot includedIncludedIncluded
Automatic Tax CalculationsTaxes are complicated, let us do the work for you! Automatically charge precise tax rate depending on where you and your customer are located. No setup required.Not includedNot includedIncludedIncluded
Sell Downloadable goodsSell downloadable goods like ebooks, music, software in your store. After purchase customer will receive protected link to download files.Not includedNot includedIncludedIncluded
Ecwid Mobile AppManage your store on the go and accept credit card payments in person with Square and PayPal Here card readers.Not includedNot includedIncludedIncluded
Sell on MarketplacesExport products to major marketplaces sites like eBay, Amazon, Google Shopping, Shopping.com and more.Not includedNot includedIncludedIncluded
ShopApp applicationAllow your customers to shop from their mobile devices with your own, branded iOS and Android shopping app (available on the Annual Unlimited plan).Not includedNot includedNot includedShopApp (Annual Only)
Point-of-Sale IntegrationsIntegrate your online and offline business by synchronizing with leading point-of-sale systems Square and Vend (available for Unlimited and Managed Store plans).Not includedNot includedNot includedIncluded