App Market Index

Customer Reviews

By Write a Customer Review

Easily Show Reviews, Testimonials and Comments

Wix marketplace
  • Verified by Wix

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • supported by editorx supported-by-editorx
  • Verified verified
  • rubi rubi
  • test123 test123
  • Build customer trust build-customer-trust
  • supported by wix studio supported-by-wix-studio
  • Adi App List 2 adi-app-list-2
  • adiCollection adicollection
  • Random Test random-test
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Pricing Free plan available 14-day free trial
Marketplace Currently listed

Overview

About this App

Easily close sales using positive client reviews, testimonials, and comments just like your favorite online shopping sites. How many times have you purchased something AFTER reading a great review? Have you ever gotten a great review .. but then did nothing to share it? Were you to busy? Did not know how? or simply forgot? Our app allows you to post those reviews in one click. In one click post testimonials, reviews and comments from your customers to your website. Promote and grow your business with good reviews. Turn customers into your trusted brand ambassadors. Easily manage and sort through client reviews. Get feedback from real customers to improve your business. Increase your ranking on search engines such as Google with natural language keywords from client reviews. Control basic settings and design to suit the look and feel of your site.

What the listing highlights

  • You Engage Customers Instantly
  • Show Your Amazing Reviews First
  • Join Elite Companies
  • Starred Reviews Show On Google

Developer-written tags

  • customer
  • reviews
  • testimonials
  • comments
  • search

Additional product media

Promotional media

Customer Reviews banner
Banner

Videos

External video Open video in a new tab

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    53.6% 135 reviews
  2. 4 stars
    10.3% 26 reviews
  3. 3 stars
    7.5% 19 reviews
  4. 2 stars
    8.3% 21 reviews
  5. 1 star
    20.2% 51 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 −1 (−100%) vs previous 30 days

0 Reviews in the selected 30 days and 1 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 308 preserved Reviews with at least one stored reply. Median and P75 use 240 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
240
Median first reply
14.9 days
P75 first reply
64.9 days

Stored publication state

Current stored state across 308 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
252 81.82%
Unpublished
56 18.18%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 135 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 135 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 135 stored published 5★ Reviews.
0 0%
Suspicious unpublished 11 of 308 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
11 3.57%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
113
Peak Review month
Sep 2020 · 10

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished11 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished56 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. tomatedecharme
    2.0

    nettement perfectible

    - le fonctionnement est aléatoire, - l'assistance difficile à joindre et pas réactive et uniquement en anglais. - la date n'apparait pas sur l'avis publié, il faut la rajouter à la main - ergonomie basique et non modifiable.

    Stored reply

    1. Reply

      Hi, The app is made to inherent the style of your website and then you adjust it in the settings to customize it further. The functionality of the app is: end users enter reviews and you either approve the reviews or you don't. Setup is important if you don't enter the correct information such as your email address into the app you will not get the notifications to approve a review. The date is not supposed to appear. Showing the date is an optional paid feature. Some people it's a bad feature because they don't get many reviews so all reviews look out of date. Some people the date is highly relevant.

  2. michaelujohansson
    2.0

    All reviews are gone!

    Hi, I have over 100 reviews, but now they are all gone! This is serious, because I build my entire business on these reviews. I ran a campaign this weekend, and now I find that they are all gone. I have had a little over 100 reviews from customers, and it is important that this is visible on my site. What has happened? Thank you for your feedback as soon as possible. Regards Michael

    Stored reply

    1. Reply

      Hi Michael, To delete a review you have to go into the app settings deny the review and then you can delete it. Unless you did that they are all still there. I responded to your support request. James

  3. thatbiotutor
    2.0

    Looks 'meh' and Cant unsub still charges me!

    - Does the job, barebones. - Looks not great though. - i unsubbed, only to realise months later im getting charged still. Contacting wix support now. Really low quality app/poor design/unprofessional

    Stored reply

    1. Reply

      The apps appearance generally matches the colors and layout of your website. If that is not happening you can alter the colors, text and wording so it matches.

  4. 316uniq
    2.0

    Unsubscribe?

    The app worked but looked like something at the dawn of the internet. I also noticed that there is nowhere to unsubscribe and when I click on support from the Wix app area for this app it goes to a blank page. I am going to delete the app from my website and hope that unsubscribes so I do not have future payments to it.

    Stored reply

    1. Reply

      To stop the subscription you can do that in the app manager and to remove the app just click it and click delete.

  5. digihon
    2.0

    It's ok I guess

    there's no way to unsubscribe

    Stored reply

    1. Reply

      Thanks for trying it and to unsubscribe click the app manager and to remove it just click it and click delete.

  6. rockcandles
    2.0

    Missing features

    There seems to be no way to set the app to automatically email customers and request a review after they make a purchase. This is a very important feature that is needed to get more reviews.

    Stored reply

    1. Reply

      You need to do this in your shopping cart, support system and marketing system. Add the review link to your thank you/receipt email that is automatically sent during purchase, your survey email sent after delivery, after a support request are all good.

  7. Ggfoto
    2.0

    not that great

    Maybe if you buy it, but the free version.... eeeh not so great.

    Stored reply

    1. Reply

      What can we do to make it better for you?

  8. forcesbrands
    2.0

    Mobile version

    Mobile version is to big, how do i make it smaller?

    Stored reply

    1. Reply

      Hi, Please email us at wix@writeacustomerreview.com please. Make sure to include your domain name and the admin email address. Unfortunately we are not able to see that information in the reivews. James

  9. thermanrussell
    2.0

    Problems With Editing Review Form

    Can you please tell me how to change the text on the review form; specifically the "Tip" section.

    Stored reply

    1. Reply

      The directions are in the app manager. The Tip is also the absolute best way for your reviews to be ranked well on Google. Don't change it unless you know better.

  10. hulldemetrius88
    2.0

    UPDATE ASAP

    The app is easy to use. However, very outdated. Dates of reviews should be available for viewers to see. Add date visibility please and better customization options.

    Stored reply

    1. Reply

      Our focus is on easy and very affordable.

  11. jakeswebdevelopment
    2.0

    Needs work

    Super outdated. The tutorials are from around 4-5 years ago... For the only review app, offered for free, I will continue using it. The ratings do not even display how many stars they rated their review.

    Stored reply

    1. Reply

      We are in the process of updating the tutorials and site in general. We are also going to add some more features for free that are awesome.

  12. qeenswebsite
    2.0

    Needs work

    Very basic. Not user friendly

    Stored reply

    1. Reply

      We keep it super simple, fast, and focused on getting reviews on your site as easy for you and your clients as possible.

  13. dunzoskate
    2.0

    too much money

    very expensive.

    Stored reply

    1. Reply

      For free people can post reviews and they show up on your site.

  14. marketing264322
    2.0

    no Scrollbar?

    Is it going to be a full long list without any scroll bar or next/previous page feature?

    Stored reply

    1. Reply

      We use a next/previous buttons. The support email is wix@dwalliance.com.

  15. imanshah1
    2.0

    Reviews Aren't Showing up

    After I approve a review it doesn't show up on my page. I am able to edit and click unpublish, but nothing actually shows up. The only way to make reviews appear is if I manually enter each one which is highly inconvenient.

    Stored reply

    1. Reply

      Please contact support and wix@dwalliance.com.

  16. peytonsplants
    2.0

    Doesn't pop

    Looks so boring Needs some color and pop like the logo

    Stored reply

    1. Reply

      The app is designed to not draw attention to itself so that people focus on the reviews. The premium version which cost less than a cup of coffee per month also shows the star rating.

  17. shamgoth
    2.0

    Incomplete star rating.

    Not sure why its even implemented. You can only see what you've rated something, and when you refresh the page.. even that rating disappears. Useless...

    Stored reply

    1. Reply

      What our app does is it allows other people to rate you. The Wix system requires you to save and publish updates before they are viewable. Presumably if you have made no changes and you saved before exiting then you can login back into Wix and then click publish.

  18. mrfresh4
    2.0

    Upgraded and not receiving reviews

    When unused the free version of this app o got reviews sent to my email. I upgraded to the premium app today and 2 people have sent review bit they havent arrived in my email.

    Stored reply

    1. Reply

      Make sure you check your spam folder.

  19. cturner711
    2.0

    Impossible customer service

    Frustrating that you can’t call somebody to get help. Crazy to me you can’t request somebody to call you unless your on an actual computer. Very poor customer service experience. The actually product is not too bad.

    Stored reply

    1. Reply

      Hi, Basically if you don't see a feature on the app then it's not there. We kept the app really simple so it's easy to install, easy to use, cheap and loads super fast. The trade off is that we lack some features that you might need and we don't offer live support. Fortunately Wix has quite a few other apps that are likely to fit your needs perfectly. Wix also has support as well as a community of professional designers that can help you far better than we can. James

  20. mwp247
    2.0

    Can't upgrade to display 5 star reviews

    Contacted source to mention the upgrade link only shows a you tube video of a shiny red motor bike. Got response from James me giving instructions to log into my account and go to the upgrade link, kept telling him it doesn;t work and he kept sending me the same instructions. been a few days now since I confirmed it wasn't working like it should and haven't gotten a fix it response as of yet. Ready to cancel and choose another app that works correctly.

    Stored reply

    1. Reply

      My apologies about that. We added an upgrade button right where you are talking about AND we added a note that if you are already upgraded it will say it. Once gain my apologies, James

Plan comparison

Pricing & Plans

Free plan available14-day free trial
Free

Free

Free

Free

  • Sell More by Sharing Great Reviews
  • Verify reviews before publishing
  • Unlimited reviews for free.
Paid plan

Premium

$2.42 / month

$29.04 billed yearly Save 19% yearly

$2.99 / month

  • Enable the stars to be shown.
  • Different reviews different pages.
  • Can be indexed by search engines.
Detailed App featuresCompare all 8 structured features
Comparison of 2 pricing plans
FeatureFreeFreePaid planPremium
Fully customizableFully customize the App’s colors for seamless integration onto your site.IncludedIncluded
Unlimited reviewsGet as many reviews from your customers as you can and display the ones you want.IncludedIncluded
Manage your customer reviewsYou’ll receive all reviews to your email reviews to your inbox. Filter the testimonials and publish the ones you want to show off on your site.IncludedIncluded
View EmailView email address entered for each review.Not includedIncluded
Page SupportShow different reviews on different pages.Not includedIncluded
Choose Display ReviewsCan can choose to display the newest reviews first or have 5 star reviews appear first.Not includedIncluded
Display Star RatingShow site visitors written reviews with star ratings included.Not includedIncluded
Respond to reviewsRespond to your customers who have given you reviews.Not includedIncluded
Displayed prices exclude tax where supplied.