Site Search

Started off on the wrong foot but ended on a high

We have had the app installed for a while and have been reasonably happy with it. Recently, I had to contact support because we had made some major changes to our Wix store that created problems with the search function. Initially, it was difficult to get the help I needed. They kept asking for more info and wanted me to spend a lot of time downloading Loom in order to make a screen recording when a couple of screen shots were clearly sufficient. Finally, they agreed to create a fix for the main issue we were having. It took 2 or 3 iterations but they finally came through. Like most tech support departments, they assume the customer should know as much about their product as they do, even though there isn't even a manual, and they don't provide detailed enough answers to your questions about how to fix your problem. The bottom line is that ultimately they went out of their way to help me and even spent the time to provide a custom fix. I really appreciate that!

it sucks

Doesn't actually do anything

Simply put. This app sucks. And so does Wix.

Garbage

Issue with paying subscription fees, but there is 1. no way to change the payment method, 2. only option is to upgrade the service, and 3. we can't delete the app because of the payment issue, This app will strong arm you for money.

Extremely disappointing experience — paid version, broken sync, and no meaningful support

Fast Simon’s Site Search app has been extremely disappointing. I am using the paid version, but the search engine does not properly sync with my website, making the search function unreliable and ineffective for visitors. I have sent several emails and provided evidence that the app is not working correctly. The only response I received was a request for my website URL, and after that, silence. There is no visible sign of actual customer or technical support, even for a paying customer. A site search tool directly affects user experience, navigation, and potentially sales. If it does not sync correctly and support does not follow through, it becomes a liability rather than a solution. Based on my experience, I cannot recommend this app unless Fast Simon improves its technical support, communication, and accountability. Right now, the paid version has not provided the reliability or support I expected.

It OK

Habe es kurz getestet und leider nicht das was wir suchten.

Die Indexierung ist unklar und funktioniert langsam (?) oder vielleicht garnicht. Uns ist das zu teuer um eine Testversion zu erhalten.

Kim arama sonucunu ayrı küçük bir pencerede görmek ister ki?

üstelik bunu istememe seçeneği de var ve bu seçenek asla çalışmıyor. Az önce yükledim ve yıllık plan satın aldım. Bunu sitemden kaldırıp satınalmayı iptal etmek istiyorum. Hiç kullanışlı değil.

Terrible Support

App will not sync with site, no sign of customer support

This app is nothing like how it's shown

The pictures are fraud

not finding items

Do not recommend.

Upon installing app and linking my business instagram feed, my personal instagram feed disapeared in instagram. Don't know why, but I am now looking for a better alternative to link to instagram feed .

Show also Products who are for the reseller LOL

Show also Products who are for the reseller LOL

Doesn't search half the time

The search results either open a page that doesn't exist or doesn't work at all

Breaks or has issues on a regular basis

This search function breaks or has issues on a regular basis, either not showing results at all or not showing pictures. Its a constant back and forth with support, constant stress and often they break it even more trying to fix it. I really wish this app worked better. Their support also leaves emails unanswered, which leaves business owners in the dark, wondering what to do, with sales suffering. I'll edit this review to a more positive review if I can get a better outcome or experience out of the app.

Application inefficace

Cette application utilise le moteur de recherche de Google alors que j'attends un moteur qui recherche dans la base de données constituée par les textes et images enregistrés par Wix pour mon site. Donc l'appli ne trouve pas les mots recherchés mais seulement les pages où se trouvent ces mots. Une fois la page trouvée et ouverte il faut encore y rechercher à la main le mot souhaité. Evidemment les pages protégées ne s'ouvrent pas. Cette application reste inutile, même à 12 euros par mois.

No me permite buscar no me sale la app

No tiene la opcion para buscar

anyone know how to delete this app and stop payment?

just sent a note to support, but i cant delete it from the manage apps screen

The app is not working for several hours today

And it's happening quite often to crash. Why?

Awful

Trying to delete - it won't let me and I cannot get any support.