Site Search

Started off on the wrong foot but ended on a high

We have had the app installed for a while and have been reasonably happy with it. Recently, I had to contact support because we had made some major changes to our Wix store that created problems with the search function. Initially, it was difficult to get the help I needed. They kept asking for more info and wanted me to spend a lot of time downloading Loom in order to make a screen recording when a couple of screen shots were clearly sufficient. Finally, they agreed to create a fix for the main issue we were having. It took 2 or 3 iterations but they finally came through. Like most tech support departments, they assume the customer should know as much about their product as they do, even though there isn't even a manual, and they don't provide detailed enough answers to your questions about how to fix your problem. The bottom line is that ultimately they went out of their way to help me and even spent the time to provide a custom fix. I really appreciate that!

It OK

It works

I use it on my online shop, it works. When I changed domain was some problem with connecting with new domain. But support very quick answered and helped with that problem. Thanks a lot!

Nice app but needs some fixes ........

It works really fine overall but I have problems when changing pictures or prices in the store's items, these changes are not indexed and do not show up in the searches, not even if updating manually.

Works well and good customer service

Seems to work well, and excellent customer service based on recent interactions. I would prefer to have a bit more flexibility over the visual design (I have found it tricky aligning it with other elements in my header) but other than that it seems good so far.

[Free version] Not sure what people are complaining about

The "it doesnt work" people probably don't understand / know what they're looking for. I've installed the trial version and it works like a charm. Already has indexed my product data and will search. And shows me search stats. Definitely going to upgrade and will provide updated rating.

This sucks [Update: problem solved]

[Update] A little more than a week after contacting the support team the problem was finally solved. [Original message] The search button wasn't working. I renewed my subscription and contacted the support team. They suggested that I talk myself to wix. They sell a BAD PRODUCT and they want me to solve the problem. Still waiting for the solution. It's a FRAUD.

easy and fast

nice programm , i have the free version it seems functionable. The most important for me is the communication with the support that is fast and the representative knows excactly to give you answers.

Missing "Exact Keyword" search feature

Hi there, I'm planning on making clients search and verify a certificate of authentication number on my site, but however when they type out the number out example 00134000 it shows them results for Pages with "00134000" and "00134001" because it also includes the "0013400" part in it, which I don't want. I want them seeing only one result based on the feature that should be added showing results with EXACT keywords search, that way customers who will type "00134000" will only see the page result for 00134001. If this feature can be added on the next release very soon, then I will definitely switch to a paid plan as I would really need that for my business.

review

black music

o site ta envoluindo

Sync data to search results

Had a question about search data results we were seeing they were old . Having premium allows you to sync data as needed. Customer service was timely to answer.

very good

Haw good design and it's easy to use

A suggestion for the developer.

I Love the new app- thank you. My suggestion is that I'd like to rearrange the search page so that my PRODUCTS show up first but it is currently locked up. I sell lots of products with long verses on them. When my customer searches for an item and they put in too many common words...Ex. "Life is not measured by the number of..." they wind up being directed to PAGES and then PRODUCTS. Since they typed in a few common words, the customer sees PAGES first on all of their searches. They'll see the Shipping Page, Info Page, About us Page, Returns Page, FAQ Page, etc etc. .....and then they'll see the products they were actually searching for. I'd actually prefer to hide the PAGES portion on the Search page....

Excellente Aplication

Facile à installer et a paramétrer. Les développeurs sont là et répondent présent en cas de soucis. 4 étoiles, parce que l'application est en partie gratuite, mais 30 utilisations seulement ! un peu plus, ça serait bien, surtout au début. La version payante pourrait peut-être proposer d'autres paramétrages.. Un grand merci pour votre aide ....

Good

No bugs fixed

Great support

Great support even for the freeware. Not so good with a limit of 30 searches, that I didn´t even know about.

Seems good!

It gives and results inside the page views!

good support

The support team is good - helped me solve some glitches swiftly and effectively.

Backround color issue

When takin off the magnifier, the backround color doesnt work. It's jus white. But when I click the magnifier back on, the backround color comes back...

Good value for money

Free (Limited) Option

I think this is a great addition for the site that has great qualities and functions. However, the free option does not sync the app often enough. I had an issue with my deleted Wix pages showing up in the search. This was fixed by emailing the very courteous customer service and they synced it right away and fixed the issue. I would prefer being able to manually sync when needed even with the free option, but it all turned out okay.

The support quickly solves the problem

Great customer service

Not the most aesthetically beautiful search function, but it works!

Quik Customer service

Have some problems with results of search. Help to decide this problem at 24h

Prima klantenservice

Ik kwam er niet uit, de kleuren die gebruikt worden door Site Search te veranderen. Mede dankzij de helpdesk, super snel reactie een perfecte tool!

Хорошая тех. поддержка

please add to the korean

I need to visitors can search the korean, please add it thank you

Gratis

Buenas tards Para el plan gratis, son 30 búsquedas al día, al mes o al año?

nice but it's not searching every product on site

nice but it's not searching every product on site on it's own. Still 4 stars from me!! thanks

Works fine, but loaded slow on mobile

I NEED HELP PLEASE!

this search engine has slowed down my website significantly, can i do something to make it run faster? thank you!

Excellent service received from Kate - thank you!

Хорошая поддержка

Приложение работает хорошо, но мало опций для настройки дизайна, сортировки итд. Зато поддержка работает быстро и хорошо.

Great App

Had a slight problem, but soon fixed it.. would like to see some more improvements but a good app!

I like it but

That's a great app but my website www.modebaby.fr is in four languages And this app search only in french if you have any idea to use both in english, spanish or russian thanks fo your help :p

like it

Filters and stadistic view

How can I put filter for search by themes? is that possible? and why the app doesn reconize my site publishe? appear a note with I dont have sync my wixwebsite so never show stadistics but in editor my domine is put in the app, how can I solved it?

i want to search only my website, not outside of my website. Is there any way?

Great Support Team

I have some issues with my live search box and the team help me inmediately!! Thanks!

site search ok

Ottima app, funziona bene, la consiglio. Unico difetto il prezzo, potrebbe costare qualcosina meno.

Meets the expectations

We ended paying for the premium version. It searches our website only, which is what we were looking and hoping for. Good app. Recommended.

Ecommerce filters

what the feature "ecommerce filters" does ?

Works well

I've added it to help my customers to easily find a specific product in our rather large catalogue. It works fantastic

Please Explain

This plugin is my only hope to run a search on my website. Unlike the other 2, this is the only working and has a free plan. I would love to pay for premium but I would like to start off free at first, and when my website grows, I would for sure get premium. I do however have one question that is very important to me. The free version only has 30 searches, is this per user or for all users? I am really hoping per user because other wise my other followers will have issues trying to search content that is hard to be found on pages. Much thanks and blessings.

Cool!

Search App

Took awhile to work correctly but now seems great

Love it!

Great app, works well, awesome response time from customer service. Wish there was a less expensive monthly option for my SUPER small business

Super Hjemmeside

Jeg synes det er en super god og nem hjemmeside, der er lige det man leder efter! :)

Error on Microsoft mobile devices

I tried to see if the app works on windows mobile devices and i found out that it doesn't. On all other devices it works fine.