App Market Index

All-in-one CRM

By vcita Inc.

Access organized client cards from any device.

Wix marketplace
  • Wix Recommended

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • supported by wix studio supported-by-wix-studio
  • Headless Compatible Apps headless-compatible-apps
  • Apps for Your ADI Site recommended-in-adi
  • adi in bm adi-in-bm
  • supported by editorx supported-by-editorx
  • Cactus Eli cactus-eli
  • Random Test random-test
  • Cactus False cactus-false
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Pricing From $35 / month 14-day free trial
Marketplace Currently listed

Overview

About this App

Manage your clients and all their information in one, easy to use location. Use this data to personalize your interactions with your clients and elevate your service offering. Capture leads directly from your website and assign them to certain staff members to monitor interactions from the admin view. Convert leads into paying and loyal customers with a friendly, self service portal that encourages engagement and offers an unparalleled experience. Not just a CRM: use vcita to manage your time, money, clients and marketing. Leverage vcita’s all-in-one business management app to get tedious tasks like scheduling appointments and collecting payments off your plate. Instead, focus on what’s important: growing your business. - Manage and organize clients’ information using a powerful CRM. - Say goodbye to no shows and last minute cancellations with automated online scheduling. - Get paid in full and on time with a variety of options for payment collection that work for your business. - Use marketing templates to market your business and get the word out about your services like a pro. - Wow your clients with their very own client portal, password protected and experience enhanced.

What the listing highlights

  • Automatically save website leads in your CRM
  • Access client messages, documents, bookings and payments all from one place.
  • Store client credit cards and charge online without the need for fancy hardware
  • Communicate and engage with leads, and turn them into loyal clients.

Developer-written tags

  • contact
  • sales
  • leads
  • customer
  • client

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    21.1% 8 reviews
  2. 4 stars
    2.6% 1 review
  3. 3 stars
    10.5% 4 reviews
  4. 2 stars
    10.5% 4 reviews
  5. 1 star
    55.3% 21 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 47 preserved Reviews with at least one stored reply. Median and P75 use 32 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
32
Median first reply
19.6 hours
P75 first reply
14.1 days

Stored publication state

Current stored state across 47 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
38 80.85%
Unpublished
9 19.15%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 8 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 8 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 8 stored published 5★ Reviews.
0 0%
Suspicious unpublished 1 of 47 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
1 2.13%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
39
Peak Review month
Mar 2020 · 3

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished1 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished9 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. locdaffinity
    1.0

    still doesnt connect

    no i will not connect the support, the app should be working without having to connect the support team. This app wants at lease $29 per month, that is at least $360 for a yearly subscription that does not work from the instant you download it. This is not a professional look, and I know you will waste my time trying to fix whatever is wrong.

  2. sexyvisage
    1.0

    Didn't Connect

    I wanted to try it out but didntt connect

    Stored reply

    1. Reply

      Good morning, Thank you for reaching out! I do apologize to hear you are having issues with the CRM app. If you could be so kind as to reach out to support@vcita.com with this issue from the email address you use to access your vcita account, our team will be more than happy to assist in this matter! Thank you! -vcita Support Team

  3. meadowperry
    1.0

    Defunct App?

    I was excited to try this but it won't connect to wix :/

  4. bolinbishop
    1.0

    Excited to try, but app wouldn't connect

    I was very excited to try this app as I had been looking for a CRM for quite awhile now. However, when I activated it, it refused to connect. Worse, when I went to the third party site, I discovered that the app was NOT free, but would need to be upgraded.

    Stored reply

    1. Reply

      Hello! Thank you so much for letting us know! If you do not mind reaching out to support@vcita.com from the email address associated with the account, we will be more than happy to assist with this matter. We look forward to hearing from you and finding a swift resolution. Thanks! -vcita Support Team

  5. dfiremedic
    1.0

    Does Not Work

    App does not load and does not work. Do not waste your time.

  6. d3assessoriame
    1.0

    Erro de conexão

    Não consigo utilizar a ferramenta e já tentei o suporte que nada me ajudou até agora. Inclusive, quem me atendeu parecia sem paciência.

  7. christinavmills
    1.0

    The app did not load

    www.vcita.com refused to connect.

    Stored reply

    1. Reply

      Thank you for reaching out! I do apologize to hear you are having issues with the CRM app. If you could be so kind as to reach out to support@vcita.com with this issue from the email address you use to access your vcita account, our team will be more than happy to assist in this matter! Thank you! -vcita Support Team

  8. amydsouzabusiness
    1.0

    Not working, Lacks Tasks Management

    Doesn't connect consistently and not responding...not reliable. Has alot of nice features when you are able to connect, however, a bit odd that is doesn't have a basic task management built in quick add task to track workload for client. CRM system needs tasks management for sure....afterall there are tasks associated with each client to track and keep on top of.

  9. charles-b-jackson
    1.0

    Ermm....

    Doesn't work. "www.vcita.com refused to connect." so its a 3rd party none working crm instead of a Wix own created. something you may wish to look at

    Stored reply

    1. Reply

      Hi there Charles, Thank you for reaching out! I do apologize to hear you are having issues with the CRM app. If you could be so kind as to reach out to support@vcita.com with this issue from the email address you use to access your vcita account, our team will be more than happy to assist in this matter! Thank you! -vcita Support Team

  10. rcheatingcoolingse
    1.0

    good

    Stored reply

    1. Reply

      Hi there. Thank you for your feedback. If you still have questions about the app we would be happy to assist. Feel free to contact us here: https://www.vcita.com/about/contact_us

  11. daphneyjeanbaptist
    1.0

    if i could give it a 0 i would

    the app wasn't even opening at all and tried with both recent devices on my MacBook and my new iphone and it wasn't working

    Stored reply

    1. Reply

      Hi there. Thank you for your feedback. We are sorry to hear that this was your experience with our app. If you still have problems opening the app we would be happy to assist. Feel free to contact us here: https://www.vcita.com/about/contact_us

  12. helpinghomesfm
    1.0

    Very poor app

    Does not have contact management capability, can not load a CSV file have to manually load, does not integrate with my contacts on my wix website. I will not pay for an upgrade.

    Stored reply

    1. Reply

      Hi, Importing clients via CSV/Excel is available, and you can manage your contacts in the CRM. If you need help with your account, I recommend you create a support ticket directly with us, which you can do through your account in vcita or by going to our help center: https://support.vcita.com/hc/en-us

  13. alanmoran1
    1.0

    Price after the free trial

    Why is it so difficult to find out the price after the 14 day free trial begins

    Stored reply

    1. Reply

      Hi there! Thank you for reaching out. vcita has a number of options to support businesses large and small! Take a look at our pricing and features here: https://www.vcita.com/pricing - vcita Team

  14. gabalot
    1.0

    Not a Good App

    The Wix default CRM apps are much better than CVita. Once I added this app, I could not get rid of it. It took over my site even after cancelling it and I could no longer accept payments. The app slowed down my site too. Do not add this app! Stay with the Wix apps.

    Stored reply

    1. Reply

      Hi there. Thank you for your feedback. We are sorry to hear that this was your experience with our app. This is the first time we hear that the app slows down a website and we'll definitely check this further. If you still have problems removing the app we would be happy to assist. Feel free to contact us here: https://www.vcita.com/about/contact_us Kind regards,

  15. jfrohlichc
    1.0

    Gratuito????

    14 días trial?????

    Stored reply

    1. Reply

      Hi there. Thank you for reaching out. Yes we offer a 14 day trial to any our of our plans for the annual subscription. We also have a free subscription you can use. Kind regards,

  16. lperroots
    1.0

    Account Not Activated Yet

    I can't even login

    Stored reply

    1. Reply

      Hi! I'm sorry to hear you're having problems signing into your account. Sometimes you'll be able to access your account through the Wix gateway, but you should always be able to sign in using https://www.vcita.com/login and your Email address.

  17. factivabahia
    1.0

    Não Instalem - Propaganda Enganosa!

    Na legenda diz que é GRATUITO, ao instalar aparece 14 dias de TESTE, após este período 19,90 DÓLARES se fizer um plano anual ou 29,90 DÓLARES ao mês Má fé!

    Stored reply

    1. Reply

      Olá, VCita tem uma assinatura gratuita. Em alternativa, todas as subscrições pagas podem ser pagas anualmente (que começa com uma avaliação gratuita de 14 dias) ou mensais. Todas essas informações são claramente mostradas na página de preços e no processo de pagamento. Saudações, Omri Gerente de sucesso do cliente Vcita ------------------- Hello, vCita does have a free subscription. Alternatively, all the paid subscriptions can be paid annually (which starts with a 14 day free trial) or monthly. All of this information is clearly shown in the pricing page and payment process. Regards, Omri Customer Success Manager vCita

  18. kauepgarcia
    1.0

    14 Day Trial but was charged

    I thought I would give this app a try, and enjoy the 14 day trial for free that they announce. Then, while subscribing, I was charged straight away, even though it said I would not be charged. Wrong and bad advertising.

    Stored reply

    1. Reply

      Hello! We're so sorry you had trouble signing up for our 14 day free trial. This is available on our annual accounts - our monthly accounts are charged at the time of sign up. Please contact our sales team so we can get you set up with a free trial instead! You can reach our team at 855-824-8244

  19. andreschaj
    1.0

    PLEASE DON'T PURCHASE THIS PRODUCT!!

    Worst customer service and didn't accept to refund the purchase even if the product didn't meet the desired and offered features !

    Stored reply

    1. Reply

      We are sorry to hear that you had a poor experience with vCita. We take this information to heart and are always looking to improve. You can call us anytime to talk over what vCita can offer in the way of product features by reaching our sales team at 855-824-8244 or contacting us here: https://www.vcita.com/about/contact_us

  20. librainfodesignerj
    1.0

    Gratuito contanto que você pague...

    Partem de fazer propaganda enganosa, não existe nada gratuito. Pagamos um pacote Premium pra ter um suporte Premium, nada disso existe. No minimo um telefone 0800 disponível deveria existir, mais nós somos so $$ na visão do Wix

    Stored reply

    1. Reply

      Thanks for reaching out. We're so sorry to hear you had such a bad experience. We definitely have both free and premium accounts - our premium accounts offering significantly more flexibility with customization. We do have a toll free number: 855-824-8244 and we can be reached Monday through Friday from 7:30am-4pm PST. You can also reach us through our contact form: https://www.vcita.com/about/contact_us via google translate: Agradecemos seu contato. Estamos tão triste de ouvir que você teve uma experiência ruim. Nós definitivamente temos ambos gratuitos e premium contas - as nossas contas premium oferecem significativamente mais flexibilidade com personalização. Nós temos um número gratuito: 855-824-8244 e nós pode ser alcançado de segunda a sexta-feira das 07:30-16:00 PST. Você também pode chegar até nós através do nosso formulário de contato: https://www.vcita.com/about/contact_us

Plan comparison

Pricing & Plans

From $35 / month14-day free trial
Paid plan

Kickstart

$29 / month

Billed yearly Save 17% yearly

$35 / month

  • Unlimited clients and events
  • Online scheduling
  • Payments & basic invoices
Paid plan

Business

$54 / month

Billed yearly Save 17% yearly

$65 / month

  • All the essentials plan features, plus
  • Email Marketing
  • Advanced invoices
Paid plan

Platinum

$93 / month

Billed yearly Save 15% yearly

$110 / month

  • Business performance reports
  • Staff role & permission customization
  • Advanced scheduling features