Gallery: Impressive Slideshow

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1. ReplySeptember 14, 2026, 06:59

   We’re sorry the app didn’t meet your expectations. Could you please share what specifically you didn’t like or what didn’t work as expected? We’d like to better understand your experience and see how we can help. You can reach us at support@light-tech.io.

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1. ReplyAugust 20, 2026, 07:32

   Hi! We’re sorry to hear that the app didn’t meet your expectations. We’d really appreciate it if you could share what you didn’t like or what we could improve. Your feedback helps us make the app better, and we’d be happy to assist you with any issues you experienced. Best regards, Light-tech team

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1. ReplyAugust 5, 2026, 05:46

   Hi, thank you for your feedback. We’re sorry the app wasn’t what you expected. Our app is designed for creating interactive slideshows and animated sections rather than rating gallery images. We appreciate your comment and will review how we can make the app’s purpose clearer in its description. Best regards, Light-tech team

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1. ReplyJune 1, 2026, 06:18

   Hi zheexhee, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the app did not meet your expectations. We take this seriously and would like to better understand what happened so we can help resolve it and continue improving the app. Please contact our support team with any details you can share, and we’ll be happy to look into it. Best regards, Light-tech team

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1. ReplyApril 22, 2026, 05:39

   Hola centroaleri, Gracias por tu comentario, y lamentamos los inconvenientes. Entendemos lo frustrante que es repetir la misma acción y que los cambios no se guarden. Por favor, ponte en contacto con nuestro equipo de soporte con más detalles, y haremos todo lo posible para ayudarte lo antes posible. Saludos, Light-tech team

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1. ReplyApril 22, 2026, 05:38

   Hi dsprott, We’re sorry to hear about your experience. We’d really appreciate the chance to understand what went wrong and help resolve the issue. Please contact us through support with more details, and we’ll do our best to assist you as quickly as possible. Best regards, Light-tech team

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1. ReplyApril 15, 2026, 06:52

   Hi, We’re sorry to hear that the interface didn’t meet your expectations. Thank you for your feedback, we take it seriously and are continuously improving the app. If you’d like, please share more details about what felt confusing or inconvenient. Light-tech team

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1. ReplyApril 13, 2026, 11:10

   Hi mgrosjean5, we're truly sorry to hear about your experience! 😟 Choppy transitions and slow load times are definitely not what we want for you. We'd love to help you fix this right away — these settings can be adjusted to suit your needs. Please reach out to us at support@light-tech.io and we'll personally make sure everything is sorted out quickly. We appreciate your feedback — it helps us improve! 🙏

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1. ReplyApril 9, 2026, 16:05

   Hi, Thank you for your feedback! We're sorry to hear you're experiencing watermarks on the paid plan — that should definitely not be happening. Please reach out to us at support@light-tech.io so we can investigate and resolve this for you right away. We appreciate your patience! Best regards, Light-tech team

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1. ReplyApril 3, 2026, 19:48

   Bonjour, merci pour votre avis ! 😊 Nous sommes désolés d'apprendre que vous trouvez notre application trop chère. Nous nous efforçons de proposer l'une des meilleures valeurs du marché avec des prix parmi les plus bas disponibles. Nous serions ravis d'en discuter davantage avec vous et de trouver une solution. N'hésitez pas à nous contacter directement à support@light-tech.io — notre équipe se fera un plaisir de vous aider ! 🙏

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1. ReplyApril 2, 2026, 06:19

   Hi, thank you for your feedback, and we're sorry for the frustrating experience. Our app includes a 7-day free trial, so the behavior you described is not expected. Please contact our support team so we can investigate this and help resolve the issue for you. — Light-tech team

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1. ReplyMarch 30, 2026, 05:49

   Hi, We’re sorry to hear about your experience. We’d like to clarify that the subscription cancellation process is not controlled or hidden by our app. It follows the platform’s standard flow and is located in your site dashboard under Billing & Subscriptions, alongside all other subscriptions. We’ve already responded to you via support and provided detailed instructions on how to manage and cancel the subscription. If anything is still unclear, please feel free to follow up there — we’ll be happy to assist further. Best regards, Light-tech team

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1. ReplyApril 9, 2026, 15:59

   Hi, Thank you for your feedback. We're sorry to hear about your experience. Our support team has been actively working with you throughout this process, addressing each of your concerns with detailed guides and thorough explanations. We want to ensure every customer succeeds with our app. For any remaining issues, please reach out to us directly at support@light-tech.io and we'll be happy to assist. Best regards, Light-Tech Team.

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1. ReplyMarch 11, 2026, 12:13

   Hola, Lamentamos mucho que tu experiencia con Impressive Slideshow no haya sido buena. Entendemos que puede resultar frustrante cuando algo no funciona como se espera, especialmente al principio mientras se aprende a usar la herramienta. La mayoría de los problemas de vista previa o carga de imágenes suelen estar relacionados con la configuración del editor o con el proceso de publicación. Por eso preparamos una sección de ayuda con guías paso a paso que pueden ayudarte a resolver estos casos rápidamente: https://light-techhelp.zendesk.com/hc/en-us/categories/4402994368018-Impressive-Slideshow-Gallery Si el problema continúa, por favor escríbenos a support@light-tech.io con algunos detalles (URL del sitio, captura de pantalla o breve descripción del problema). Nuestro equipo de soporte estará encantado de ayudarte a configurarlo correctamente. Un saludo, Light-Tech Team

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1. ReplyFebruary 26, 2026, 06:36

   Hi, Thank you for your feedback, and we’re sorry for the confusion. Our app includes a free version, while some advanced features are available in the Premium plan. You can remove the app at any time directly from your site dashboard in the Manage Apps section. If anything wasn’t clear or didn’t work as expected, we’d be happy to help. Best regards, Light-tech team

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1. ReplyFebruary 19, 2026, 07:46

   Hi there, Thank you for your feedback — and I’m sorry for the frustration. We actually provide onboarding information in a few places to help users get started smoothly. You can find detailed explanations and step-by-step guidance here: 📘 FAQ & Help Center: https://light-techhelp.zendesk.com/hc/en-us/categories/4402994368018-Impressive-Slideshow-Gallery 🎥 Video tutorials (including manual controls and settings): https://www.youtube.com/watch?v=HVKZwm9VhYY&list=PL_JXPQOiBY46jW1MSidDw0NZOq4WgRvmj We also send a welcome email after installation that includes the same helpful resources. If you can share a bit more about what exactly isn’t working with the manual control, I’ll be happy to guide you step by step. Best regards, Denis

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1. ReplyFebruary 16, 2026, 05:35

   Hi there, Thanks for your review. We’re not quite sure what “jm” refers to, but we’d really like to understand your experience with Impressive Slideshow. If something didn’t work as expected, please let us know what happened (and feel free to include a screenshot). You can reach us anytime at support@light-tech.io, and we’ll be happy to help. Best regards, Light-Tech Team

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1. ReplyFebruary 16, 2026, 05:36

   Hi there, Thank you for your honest feedback — we understand that pricing is an important factor. Impressive Slideshow is a third-party app (TPA), and the monthly fee helps us maintain servers, ensure fast loading, provide updates, add new features, and offer ongoing support. We always try to keep pricing as reasonable as possible while maintaining a high-quality and reliable product. That said, we completely understand that not every plan fits every project. If you’d like, feel free to reach out to support@light-tech.io and we can help you review your needs or suggest the most suitable option. Best regards, Light-Tech Team

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1. ReplyFebruary 13, 2026, 06:08

   Hi, Thank you for your feedback, and we’re really sorry to hear that the app felt inconvenient and not easy to understand. We truly appreciate you taking the time to share this — it helps us improve both the user experience and our instructions. Our team is constantly working on making the setup clearer and the app easier to use. If you’re open to it, we’d be happy to help you step by step and show you how to set everything up quickly. Please contact our support team, and we’ll assist you as soon as possible. Light-tech team

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1. ReplyJanuary 30, 2026, 21:13

   Hi there, Thanks for the candid feedback. Just to clarify: we’re a third-party app (TPA) that builds on top of Wix. We work hard to keep our prices as low as possible so the app stays affordable for small businesses and creators. At the same time, a paid plan is what lets us maintain servers, ship new features, and provide reliable support—without funding, it wouldn’t be possible to deliver a high-quality product. If anything felt complicated, we’ll gladly walk you through the exact setup you need (slides, captions, animations, mobile). Please drop us a note at support@light-tech.io with what you’re trying to achieve, and we’ll help step-by-step. Best regards, Light-Tech Team

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1. ReplyJanuary 29, 2026, 03:59

   Hi there, I’m really sorry to hear this felt terrible and expensive—that’s not the experience we want. Could you tell us what went wrong (setup, features, performance, mobile, watermark/trial, or something else)? With a few details or a screenshot, we can dig in and fix it or suggest a better setup for your site. If pricing is the concern: plans and billing are handled by Wix, and you can manage or cancel anytime in Billing & Subscriptions. We’re happy to review your use case and recommend the most cost-effective option. Please email support@light-tech.io and we’ll help right away. Best regards, Light-Tech Team

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1. ReplyJanuary 15, 2026, 07:12

   Hi, thank you for your feedback we’re sorry your experience was disappointing. The app includes a free trial with full access to features. Watermarks appear only after the trial ends and are removed once the app is upgraded. We always aim to be transparent about how the trial and paid plans work. If you have any questions, our support team will be happy to help. Best regards, Light-tech team

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1. ReplyJanuary 6, 2026, 07:08

   Hello, Thank you for your feedback. We’re sorry the result didn’t meet your expectations. If you have any questions, our support team will be happy to help you and clarify everything. Best regards, Light-tech team

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1. ReplyDecember 29, 2025, 13:59

   Hi there, I’m really sorry to hear about your experience—especially with the widget on mobile. We’d love to fix this and help remove anything you don’t want showing on phones. Please email support@light-tech.io and include a brief description of what’s happening on mobile (screenshots or a short recording help a lot). We’ll jump in right away and guide you step-by-step to get everything working the way you expect. Thank you for giving us the chance to make this right, Light-Tech Team

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1. ReplyDecember 21, 2025, 11:19

   Hi there, I’m sorry to hear you feel it’s “not worth it.” We’d really like to understand what didn’t meet your expectations—was it setup, features, performance, or something else? A few details (what you tried and what went wrong) will help us fix it or guide you to a better setup. Please email support@light-tech.io and we’ll take a closer look right away. Best regards, Light-Tech Team

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1. ReplyDecember 17, 2025, 07:51

   Ciao, Grazie per il feedback e mi dispiace per l’esperienza negativa. Abbiamo effettivamente avuto alcuni problemi con il nostro provider di hosting e ci scusiamo per il disagio. L’incidente è stato risolto e ora tutto funziona regolarmente. Se riscontri ancora lentezza o difficoltà di gestione, scrivici a support@light-tech.io con qualche dettaglio (pagina, browser/dispositivo) e ti aiutiamo subito. Grazie per la pazienza, Light-Tech Team

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1. ReplyDecember 2, 2025, 16:16

   Hola, Lamento la mala experiencia. Puedes hacer las fotos más pequeñas y ajustarlas manualmente desde Editar diapositiva → Imagen: Cambia Rellenar/Fit (prueba Ajustar/Fit) y usa Recorte para definir el encuadre. Reduce el tamaño con el zoom/escala y mantén la proporción que prefieras. Si la imagen ocupa toda la pantalla, disminuye el tamaño del contenedor del slideshow (arrastrando las manillas) o ajusta su relación de aspecto. Si en tu laptop el panel derecho queda fuera de vista, prueba: Ctrl − para hacer zoom out del navegador, colapsar paneles laterales del Editor, o usar pantalla completa. Si sigues con problemas, escríbenos con capturas o un breve video a support@light-tech.io (incluye la página donde está el slideshow y el navegador/OS). Con gusto te guiamos paso a paso hasta que quede como quieres. Gracias por tu feedback, Light-Tech Team

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1. ReplyNovember 25, 2025, 05:00

   Bonjour, Merci pour votre retour et désolé que l’édition vous paraisse très difficile. Pour que nous puissions vous aider rapidement, pourriez-vous préciser ce qui bloque le plus : ajout/suppression de diapositives, recadrage d’images, textes/boutons, animations, ou réglages pour mobile ? Si possible, joignez une capture d’écran ou un court enregistrement montrant le problème. Écrivez-nous à support@light-tech.io et nous vous guiderons pas à pas jusqu’au résultat souhaité. Cordialement, L’équipe Light-Tech

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1. ReplyNovember 13, 2025, 07:12

   Hi! We’re sorry to hear about the issue you’re experiencing. Sometimes the upgrade status may not update correctly on the first attempt, and this can cause the app to continue showing upgrade prompts even after a purchase. Please contact our support team so we can check the status of your account, verify that the upgrade was applied properly, and help resolve the problem as quickly as possible. We’re always ready to assist and make sure everything works smoothly for you. Best regards, Light-Tech Team.

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1. ReplyNovember 3, 2025, 05:56

   Hi, We’re really sorry to hear you had this experience, that definitely shouldn’t happen. This seems like unusual behavior, and we’d like to take a closer look to understand what went wrong. Please contact our support team so we can help resolve it as soon as possible. Best regards, Light-Tech Team.

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1. ReplyDecember 23, 2025, 08:32

   Hi there, I’m truly sorry for what you experienced. We did have a temporary service disruption on Dec 16–17 (8:00 AM ET Dec 16 → 2:00 AM ET Dec 17) that made the app unavailable for some users. Service has been restored, and we’ve completed an incident review with safeguards to reduce the risk of recurrence. We’d like to help recover anything we can and check your subscription status. Please email support@light-tech.io with: Site URL and page with the slideshow When the slides disappeared and whether it’s in Editor, live site, or both Your Wix order ID and any support ticket numbers Screenshots or a short recording Quick things to try: Wix Site History (to restore a version before the issue), check the Layers panel for hidden items, and re-open the Slideshow → Animations settings. If billing help is needed, Wix Billing can process credits/refunds; we’ll gladly provide a statement for your case. Best regards, Light-Tech Team

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1. ReplyOctober 28, 2025, 06:13

   Hi, Thank you for your feedback! This sounds like unexpected behavior — Vimeo links should work correctly. Could you please reach out to our support team so we can take a closer look and assist you directly? We’ll do our best to resolve the issue as quickly as possible! Best regards, Light-Tech Team

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1. ReplyOctober 19, 2025, 08:33

   Hi there, Thanks for the feedback—and I’m sorry for the frustration. It’s odd because the gallery is optimized to render exactly as configured in the Edit Slide modal. If the crop looks different live, it’s usually due to settings like Fit/Fill, container ratio, or separate mobile configuration (Edit Slide → Mobile) overriding the desktop crop. Also, please make sure to Save and Publish after changes. Could you share a few details (site/page URL, which slide, your Fit/Fill setting, desktop vs mobile behavior, and screenshots) so we can pinpoint it? Please email us at support@light-tech.io and we’ll investigate right away and get this fixed. Best regards, Light-Tech Team

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1. ReplyOctober 17, 2025, 03:37

   Cześć, Dziękujemy za opinię i przykro nam, że po okresie próbnym wrażenia są negatywne. Darmowa wersja Impressive Slideshow Gallery ma pewne ograniczenia (np. funkcjonalne i wizualne), dlatego efekt może wyglądać mniej atrakcyjnie. Aby korzystać ze wszystkich funkcji i pełnej jakości prezentacji, warto przejść na wersję Premium. Jeśli chcesz, pomożemy dobrać plan do Twoich potrzeb — napisz do nas na support@light-tech.io. Z poważaniem, Zespół Light-Tech

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1. ReplyOctober 10, 2025, 08:42

   Olá, Sinto muito pela experiência negativa. Poderia nos dizer, por favor, o que exatamente deu errado com o aplicativo? Verifiquei nosso suporte algumas vezes e não encontramos nenhum pedido com esse problema no nosso e-mail. Se puder, envie uma mensagem para support@light-tech.io (de preferência do mesmo endereço usado na conta Wix) com detalhes do ocorrido e, se possível, capturas de tela. Assim conseguimos investigar e resolver. Sobre o app “voltar” após excluir: depois de removê-lo, é importante Salvar e Publicar o site para que a alteração apareça no site publicado. Caso o problema persista mesmo após salvar e publicar, avise a nossa equipe por e-mail e ajudaremos rapidamente. Obrigado pelo retorno — queremos que tudo funcione como esperado.

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1. ReplyOctober 2, 2025, 05:57

   Hi, Thank you for your feedback. We’re sorry to hear that the UI didn’t meet your expectations. We’re always working to improve both functionality and design, and your input is very important to us. If you’re open to sharing what exactly felt frustrating or confusing, we’d really appreciate the chance to learn and make improvements. Best regards, Light-Technologies Ltd.

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1. ReplySeptember 25, 2025, 08:16

   Hi there, Sorry to hear things aren’t working as expected. Could you tell us what’s going wrong exactly—what you tried, what you expected to happen, and what you saw instead? Please include your site URL, the page with the slideshow, browser/OS, and any screenshots or a short recording. These resources might help right away: • FAQs: https://light-techhelp.zendesk.com/hc/en-us/categories/4402994368018-Impressive-Slideshow-Gallery • Video tutorials: https://www.youtube.com/playlist?list=PL_JXPQOiBY47RQ4t33kvY8ApVKMjA-8hs If the issue persists, email us at support@light-tech.io with as many details as possible—we’ll look into it and guide you step by step. Best regards, Light-Tech Team

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1. ReplyAugust 15, 2025, 08:19

   Hi there, I’m sorry for the confusion and frustration about the free trial—that’s not the experience we want. Impressive Slideshow should let you explore features before committing. If you were prompted to pay right away or saw an unexpected charge, something may have gone wrong in the App Market flow and we’d like to check your specific case. Please email support@light-tech.io with: Your site URL When you installed/updated the app Any screenshots of the pricing/trial prompt or invoices Your region/currency and Wix order ID (if any) If you’d like to remove the app in the meantime: select the slideshow in the Editor and press Backspace, or go to Site Dashboard → Apps → Impressive Slideshow Gallery → Delete. We’ll sort this out as quickly as possible. Best regards, Light-Tech Team

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1. ReplyAugust 14, 2025, 11:25

   Hallo und vielen Dank für Ihr Feedback — und entschuldigen Sie den Frust. Impressive Slideshow ist in erster Linie für Bild-Slideshows gedacht, nicht als Absatz-Texteditor. Daher wirken manche Formatierungen aktuell auf das gesamte Textfeld. Sie können jedoch pro Slide mehrere Textbeschriftungen hinzufügen und eine davon fett setzen, um einzelne Passagen hervorzuheben. Wir arbeiten kontinuierlich daran, die App zu verbessern – auch bei den Textoptionen. Senden Sie uns gern Beispiele oder Screenshots an support@light-tech.io, damit wir Ihre Anforderung gezielt prüfen und passende Workarounds vorschlagen können. Mit freundlichen Grüßen Ihr Light-Tech-Team

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1. ReplyAugust 10, 2025, 06:59

   Hi there, I’m really sorry to hear you lost your gallery and settings—that’s frustrating and not the experience we want for Impressive Slideshow users. We’d love to investigate and help recover your setup. Please email us at support@light-tech.io with as many details as possible, such as: Your site URL and the page where the gallery was placed What happened right before it disappeared (edits, publish, update, etc.) When it occurred and whether it’s missing in the Editor, live site, or both Browser and device/OS Screenshots or a short screen recording If the gallery still shows in the Editor, please tell us whether it appears in the Layers panel or shows any error. We’ll prioritize your case and do our best to get everything back on track. Best regards, Light-Tech Team

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1. ReplyAugust 6, 2025, 04:32

   Hello, Thank you for sharing your experience with us. We’re truly sorry to hear that it hasn’t been smooth. Our team is here to help and will gladly assist you to ensure you can enjoy the app without any frustration. Please feel free to reach out to us directly - we’ll do our best to get everything working for you. Best regards, Light-Technologies Ltd.

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1. ReplyJuly 13, 2025, 06:38

   Hello, Thank you for your feedback. We’re sorry to hear that your experience with Impressive Slideshow wasn’t a positive one. If you're open to it, we’d really appreciate it if you could share more details about what didn’t meet your expectations. Your input helps us improve and provide a better experience for all users. Feel free to reach out to us at support@light-tech.io — we’re here to help! Best regards, Light-Technologies Ltd

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1. ReplyJuly 8, 2025, 08:57

   Hello, Thank you for your feedback. We're truly sorry to hear that your experience with Impressive Slideshow was disappointing. Please know that while we do offer premium features, we also provide a free trial with full access to all functionalities, so users can explore the app before making any commitment. Our goal is to deliver value through advanced customization, animations, and design flexibility—features not typically available in basic tools. If you have specific suggestions on how we can improve or make the experience more accessible, we’d genuinely appreciate hearing from you. Feel free to reach out to us at support@light-tech.io. Best regards, Light-Technologies Ltd

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1. ReplyJuly 5, 2025, 13:23

   Hello, Thank you for your feedback, and we're sorry to hear that you're finding Impressive Slideshow difficult to use. Our goal is to make the experience as intuitive as possible. To help you get started, we have a set of video tutorials and a help center with step-by-step guides. You can find them here: Help Center: https://light-techhelp.zendesk.com/hc/en-us/categories/4402994368018-Impressive-Slideshow-Gallery Video Tutorials: https://www.youtube.com/watch?v=lsvRN9FFBJA&list=PL_JXPQOiBY47RQ4t33kvY8ApVKMjA-8hs&index=2 If you need personal assistance, don’t hesitate to contact our support team at support@light-tech.io. We’re here to help! Best regards, Light-Technologies Ltd

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1. ReplyJuly 3, 2025, 05:21

   Hello! Thanks for sharing your feedback. For autoplay, most browsers block sound from starting automatically, but you can turn on the audio directly in the video player. If you run into any trouble with this or have more questions, please feel free to reach out to our support team — we’re always happy to help! Best regards, Light-Technologies Ltd.

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1. ReplyJune 18, 2025, 15:21

   Hi, We’re truly sorry to hear about this issue and understand how frustrating and disappointing this must be—especially when it's tied to something as important as an assignment. What you’re describing is not expected behavior. It’s possible that the changes weren’t saved or published correctly, or that there was a temporary glitch. We’d love to help investigate and see if we can recover your work. Please contact us as soon as possible at support@light-tech.io with your site details, and we’ll do everything we can to assist you quickly. Thank you for bringing this to our attention. We’re here to help. Best regards, Light-Technologies Ltd

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1. ReplyJune 5, 2025, 09:52

   Hello, We’re very sorry to hear about the difficulties you’ve encountered. That’s definitely not the experience we aim to provide. Impressive Slideshow is designed to scale across devices, but if it’s not working as expected, we’d love to investigate further and help resolve the issue. Regarding the freezing, we’ll look into this right away. Please accept our apologies if you haven’t received a reply from our support team. That’s not the level of service we strive for, and we’d like to make things right. Could you please email us again at support@light-tech.io? We’ll prioritize your case and get back to you as quickly as possible. Thank you for your patience, and we appreciate the opportunity to improve your experience. Best regards, Light-Technologies Ltd

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1. ReplyJune 5, 2025, 09:51

   Hello, Thank you for sharing your feedback, and we’re sorry to hear about the frustration you've experienced. We understand how important it is for images to maintain their aspect ratios and positions consistently, especially in a premium app. Our team is always working to improve stability and ease of use. We’d appreciate it if you could share more details with us at support@light-tech.io so we can investigate the issue and explore solutions to ensure a smooth experience for all users. Thank you for bringing this to our attention and giving us the opportunity to improve. Best regards, Light-Technologies Ltd

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1. ReplyMay 30, 2025, 04:57

   Hello, We’re truly sorry to hear about your experience. We understand how frustrating it can be when things don’t work as expected. If you're open to giving it another try, our support team would be happy to help you get everything running smoothly. Best regards, Light-Technologies Ltd.

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1. ReplyMay 21, 2025, 05:45

   Hello, Thank you for your feedback! Please note that the watermark is shown in the free version of the app. Upgrading to the Premium plan removes the watermark and unlocks all features. If you need any help or have questions, feel free to contact our support team — we’ll gladly assist you! Best regards, Light-Technologies Ltd.