Wix Bookings

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1. ReplyJuly 6, 2026, 10:48

   Hi, Thanks for flagging this. Our team is actively fixing the issue, and Customer Care is already in touch with you to get your booking setup restored. We're on it and it will be fixed today. Wix Bookings team

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1. ReplyJuly 6, 2026, 09:25

   Hi! The cart can be turned off - in Booking Settings → Cart checkout, disable the toggle and clients just see "Book Now" (and free services skip billing altogether): https://support.wix.com/en/article/customizing-the-cart-icon . If free consultations are your focus, Wix Meetings is purpose-built for it - a free, shareable scheduling link with no cart: https://support.wix.com/en/article/about-wix-meetings .

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1. ReplyJune 28, 2026, 10:52

   Hi, thanks for flagging this and I'm sorry about the double bookings. This usually happens when an external (Google/iCal) calendar isn't synced two-way, so Wix can't block those times automatically. Setting up calendar sync should stop it: https://support.wix.com/en/article/wix-bookings-about-syncing-personal-calendars-with-wix-bookings . If double bookings continue after syncing, it needs a closer look at your setup - please reach out: https://www.wix.com/contact .

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1. ReplyJune 28, 2026, 10:51

   Hi, I'm really sorry to hear this, we'd genuinely like to help turn it around. To do that we need a bit more detail on what's breaking for you. If you can share specifics with our team at https://www.wix.com/contact , we'll dig into it with you.

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1. ReplyJune 28, 2026, 11:04

   Hi, Sorry the calendar sync has been frustrating. Wix Bookings does support two-way Google Calendar sync (booked sessions block your Wix calendar and vice-versa). If it's not syncing as expected, re-check the setup here: https://support.wix.com/en/article/wix-bookings-about-syncing-personal-calendars-with-wix-bookings If the issue still happen, please contact us so we can investigate: https://www.wix.com/contact .

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1. ReplyJune 28, 2026, 11:53

   Hi, I'm sorry it didn't fit your setup. If you tell us what you were trying to build, there's a good chance we can suggest a configuration that works - Bookings is fairly flexible once set up for your use case. Feel free to reach out, we'd love to help: https://www.wix.com/contact .

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1. ReplyJune 29, 2026, 10:23

   Hi, Thanks for your feedback, confirmation emails should arrive right away for both you and your client, though occasional network delays can happen. Please check that the relevant automations are active (Its active by default in Bookings settings > Notifications you get/send). If they’re on but emails are still intermittent, we’d love to investigate this for you. Just send over a couple of example bookings so we can trace them: https://www.wix.com/contact"

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1. ReplyJune 29, 2026, 10:25

   Hi, Sorry to hear about this experience - slow loading and lag at checkout/reschedule is not how it should perform. This is usually something we can diagnose (site weight, browser/extensions, or an account-specific issue). Please reach out so we can investigate your live site directly: https://www.wix.com/contact .

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1. ReplyJune 29, 2026, 10:28

   Hi, Thanks for your feedback. You can edit or remove a recurring class/course from the Booking Calendar. Click the session and choose 'this session,' 'all future sessions,' or the full schedule; to stop the repetition, edit the class schedule and remove the recurring sessions: https://support.wix.com/en/article/wix-bookings-rescheduling-a-session . If you need help, contact us: https://www.wix.com/contact .

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1. ReplyJune 29, 2026, 10:33

   Hi, thanks for laying this out. Availability in Wix Bookings is currently tied to staff, which is why the 'extra staff' workaround comes up. Book without staff is a feature request we're tracking, and feedback like yours helps us prioritise it. If you have more questions feel free to reach us https://www.wix.com/contact

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1. ReplyFebruary 18, 2026, 14:48

   Hi, Thank you for sharing such detailed feedback, and I’m really sorry this cost you so much time. We’re looking into the issues you described with client notifications (blank or wrong name fields, staff name missing, and differences between member/non‑member and cart bookings). Customer Care team will contact you in the next few days. Your points about Zoom links not being created until you reconnect Zoom, and the link being hard to find in emails, are also very valuable and are guiding improvements we want to make. When Zoom tokens expire or get disconnected, reconnecting the Zoom app in Wix is currently the main fix, as you discovered: https://support.wix.com/en/article/wix-bookings-reconnecting-your-zoom-account To check your specific setup and examples, please contact Wix Customer Care and share your site and sample bookings: https://www.wix.com/contact Best, Wix Bookings team

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1. ReplyFebruary 8, 2026, 14:58

   Hi, Thank you for sharing your honest feedback, and I’m really sorry to hear that the current Wix Bookings experience has felt worse than the previous version for you. We know how important it is for your booking system to be simple and easy to use, and feedback like yours is exactly what helps us understand where the new experience falls short. If you’re open to it, we’d really appreciate a few specifics on what feels harder or confusing now (for example: setup, calendar, client view, layout, etc.), so we can pass it directly to our product team. You can also reach out to our support team with your site details so they can review your setup and suggest improvements: https://www.wix.com/contact Thank you again for taking the time to tell us how you feel. Best, Wix Bookings team

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1. ReplyFebruary 8, 2026, 14:58

   Hi, Thank you for your honest feedback, and I’m really sorry you’ve had such a frustrating experience. Wix Bookings can be connected to your website pages in a few ways. For example, you can place your booking services on any page and link to them from menu items or buttons, and you can also use a standalone “Book” button: https://support.wix.com/en/article/wix-bookings-adding-and-setting-up-a-standalone-book-button You can also customize the thank-you page after booking to guide visitors to specific pages on your site: https://support.wix.com/en/article/wix-bookings-customizing-your-thank-you-page-3173018 If this doesn’t match what you’re trying to do, please share a bit more or contact our support team so we can look at your specific setup: https://www.wix.com/contact Best, Wix Bookings team

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1. ReplyFebruary 8, 2026, 15:00

   Hi, Thank you for sharing this so honestly, and I’m really sorry for the frustration – especially after using Wix for so many years. You’re right: at the moment Wix Bookings doesn’t support a fully separate schedule per service. Availability is set per staff member, which is why the “fake staff” workaround ends up being used, and we understand how hard this is to manage. This is a known limitation and an active feature request. You can vote for it and follow updates here: https://support.wix.com/en/article/wix-bookings-request-setting-availability-per-service https://support.wix.com/en/article/wix-bookings-request-customizing-different-services-settings-separately We really appreciate you taking the time to explain your use case – it helps us prioritize improvements. Best, Wix Bookings team

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1. ReplyFebruary 2, 2026, 13:21

   Hi, Thank you for your detailed feedback and for sharing your experience. Clients can usually cancel or reschedule their bookings when this is enabled by the site owner, as described here: https://support.wix.com/en/article/wix-bookings-allowing-clients-to-cancel-or-reschedule-sessions The situation you describe, where bookings with varying prices can’t be cancelled but fixed‑price ones can, isn’t how we want things to behave. We’d like to check your specific setup to see whether this is a bug or a current limitation and find the best workaround. Please contact our support team here so we can investigate with you: https://www.wix.com/contact We also appreciate your comments about combining Wix Bookings with other Wix apps and the feeling of “silos” and hidden limitations. We’re passing this on to our product and documentation teams as input for future improvements. Best, Wix Bookings team

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1. ReplyFebruary 8, 2026, 15:04

   Hi, Thank you so much for sharing this feedback with us and for explaining what you were trying to do. You’re right that today Wix Bookings has limited options for customizing the text of the filter button and for showing more booking details than the default options in the service list. You can adjust some parts of the layout and which details are shown (price, duration, etc.), but the filter button label itself and extra fields can’t yet be edited: https://support.wix.com/en/article/wix-bookings-setting-up-your-service-list We understand how more personalization here would help, and we’ve passed your suggestion on to our product team so it can be considered for future improvements. Best, Wix Bookings team

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1. ReplyJanuary 5, 2026, 15:20

   Hi there, Thank you for your feedback, we're always looking to improve our product. Currently we don't have the ability to book an appointment with multiple staff however you can check for workarounds and vote for this feature in this link: https://support.wix.com/en/article/wix-bookings-request-allowing-clients-to-book-sessions-with-multiple-staff-members Your votes and comments help us prioritize what we build next, so we really appreciate you taking the time to share this with us. Stay tuned :) thanks, Wix Bookings team