Wix Bookings

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

i These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.

1. M

   mirthfulmaintenance March 21, 2026, 04:34

   ★★★★★ 1.0 Unpublished

   No longer usable for new customers

   This app no longer allows customers to book appointments unless they create an account and become members of the website. This is extremely frustrating and could end up costing my business a significant amount of money. Booking an appointment should be simple and accessible to everyone—both members and non-members.

   Stored reply

   1. ReplyJune 29, 2026, 10:17

      Hi, Booking without an account is the default in Wix Bookings, so clients should NOT be forced to sign up. This almost always happens when the Cart/Checkout page permission is set to 'Members Only.' Switching it back to allow all visitors (guest checkout) fixes it: https://support.wix.com/en/article/requiring-customers-to-sign-up-before-making-purchases . If you'd like, contact us and we'll check the setting on your site: https://www.wix.com/contact .

2. H

   heapublishers March 17, 2026, 20:12

   ★★★★★ 1.0 Unpublished

   Can't stop users from signing in

   I just want users to be able to book a time to visit our business. I do NOT want them to be forced to sign in to the site in order to do this. Very disappointing.

   Stored reply

   1. ReplyJune 29, 2026, 10:24

      Hi, you can absolutely allow visitors to book without signing in - it's the default. If clients are being forced to log in, the Cart/Checkout page is likely set to 'Members Only.' Change it to allow all visitors (guest checkout) here: https://support.wix.com/en/article/requiring-customers-to-sign-up-before-making-purchases . Let us know if you'd like a hand: https://www.wix.com/contact .

3. H

   hidalgoa2010 December 21, 2025, 23:43

   ★★★★★ 1.0 Unpublished

   none

   Visitors (clients) do not follow through and bring unwanted visitors instead, scams.

4. A

   alhaniii October 3, 2025, 16:33

   ★★★★★ 1.0 Unpublished

   Very Disappointing Experience with Wix Bookings

   I had high expectations from Wix, a company that’s been around for so many years, but Wix Bookings has been a huge disappointment. I wasted an entire week setting it up for my business, only to realize the calendar is outdated and full of limitations that make it unusable. Some of the most basic functions are missing: • You can’t view staff calendars based on their location. • You can’t search for client appointment info by their phone number. • You can’t simply drag and move appointments to different times. • Staff can’t be scheduled to work both in the shop and provide home services without creating two separate schedules, which makes no sense. For a company like Wix, this is embarrassing. We expect so much more. The booking system feels like it hasn’t been updated in years and is way behind modern scheduling tools.

5. A

   aka-msh August 4, 2025, 05:32

   ★★★★★ 1.0 Unpublished

   Waste of time

   Stored reply

   1. ReplyAugust 6, 2025, 12:13

      Hi there, We're sorry your experience with the app was not good. We'd love to try and help if you share the issues you've encountered. Please reach out to our customer care and we'd be happy to assist: Wix.com/contact Best, Bar from Wix Bookings team

6. E

   ecoturismoiguazu August 1, 2025, 04:27

   ★★★★★ 1.0 Unpublished

   Penoso

   No sirve absolutamente para nada, no hay opcion de multiples precios, ni carrito, ni añadir varias personas a una misma reserva, no sumar distintas reservas de distintas excursiones, deberia estar prohibida. Desde 2019 que esto esta asi, no hicieron absolutamente ninguna mejora en 6 años. No me sirve

7. S

   skcreates July 18, 2025, 17:47

   ★★★★★ 1.0 Unpublished

   No support for booking multiple date/time slot under a single booking

   If you offer a single session and multiple session on your website this app will not fulfil the multiple session requirement. It does allow mutiple service, however if you'd like you client to book the same service under the same order, it does not support that. Dear Wix, The fact that this is a bookings app, this is a basic requirement allowing the client to pick multiple date/timeslots and going through the payment gateway to confirm the order. It woul dbe nice to have an update on this soon. I'm considering other apps already for this very reason.

   Stored reply

   1. ReplyJuly 20, 2025, 05:48

      Hi there, Thanks for your feedback. I can understand why booking multiple sessions at once is important for your workflow. Good news: Wix Bookings does support selecting multiple sessions for the same service and paying for them in a single checkout, as long as you’ve enabled Add to Cart in your Booking Settings. Each session is treated as a separate booking, but the entire order is processed together. Here’s the official help article that explains how to set it up: https://support.wix.com/en/article/wix-bookings-adding-a-cart-to-your-site? If you’re looking for a recurring feature (like “every Monday at 10 AM”), note that Wix currently supports recurring scheduling only through the Owner calendar - clients cannot self-serve recurring bookings at this time. This is tracked as a feature request you can vote for here: https://support.wix.com/en/article/wix-bookings-request-allowing-clients-to-book-multiple-recurring-appointments-in-a-single-checkout? Thanks, The Wix Bookings Team

8. R

   rob52796 June 27, 2025, 13:37

   ★★★★★ 1.0 Unpublished

   Horrible

   Stored reply

   1. ReplyJune 29, 2025, 11:59

      Hi there, We're sorry your experiance with the app was not good. We'd love to try and help if you share the issues you've encountered. Please reach out to our customer care and we'd be happy to assist: Wix.com/contact Best, Wix Bookings team

9. T

   trungntvtt June 21, 2025, 05:10

   ★★★★★ 1.0 Unpublished

   Still No Custom Color Coding – A Long-Ignored Essential

   It’s frustrating that Wix still doesn’t offer the ability to color-code bookings by custom labels or service stages. This is a basic, industry-standard feature that nearly every other booking platform has had for years. I’ve seen requests for this dating back to 2022 — and yet, no progress. Crowded Calendar Layout – The schedule view is extremely cramped because the side panels can’t be hidden. I can only see a few staff members at a time, making it difficult to manage bookings for a larger team. Wasted Screen Space – The side calendar and filter panels take up too much room and can’t be collapsed. These features are rarely used, yet they dominate valuable space. Rigid Timeline and Booking Movement – The calendar is locked to 30-minute time slots, and you can’t move appointments in increments smaller than 15 minutes. This makes it hard to schedule short services or fine-tune timing. Many of our services are under 15 minutes, and the current system is too inflexible for real-world nee

   Stored reply

   1. ReplyJune 23, 2025, 11:11

      Hi there, Thank you so much for your detailed feedback. We understand how important these features are for your workflow and agree that they would greatly improve calendar management for businesses like yours. We are planning a massive improvement to the Bookings business calendar this year, some of your requests are definitely going to be included. please stay tuned to the updates coming later in the year. Thanks again for your feedback, we appreciate it! Best, Wix Bookings team

10. N

    nicthurmanart June 7, 2025, 16:22

    ★★★★★ 1.0 Unpublished

    Terrible

    Stored reply

    1. ReplyJune 9, 2025, 06:39

       Hi there, Thank you for taking the time and reaching out with this feedback, I’m very sorry to hear about your frustration. We are constantly striving to improve our platform by adding new features and improving existing ones. If there is anything specific that we can help you with please feel free to reach out here or any of our support channels. If you would like to leave more feedback you can also do so through this link https://wixbookings.wixsite.com/bookingsfeedback. Thanks, Shani from the Wix Bookings Team

11. D

    daduelinformatica June 1, 2025, 20:21

    ★★★★★ 1.0 Unpublished

    Upsell and cross-sell with other services

    Square and other APPs allow the client select several services together like rent a field + massage room. I can't do that using wix bookings

    Stored reply

    1. ReplyJune 3, 2025, 14:00

       Hi, Thanks for your feedback, You can add the Service Upsell Guru app in the Wix App Market: https://www.wix.com/app-market/web-solution/service-upsell-guru-widget?appIndex=17&referral=search-result&referralSectionName=service%20upsell It allows clients to add and book multiple services together during a single booking session. Here’s a guide to help: https://support.wix.com/en/article/wix-bookings-increasing-bookings-with-the-service-upsell-guru-app We really appreciate you taking the time to share this—it helps us improve. Let us know if you need any help. Best regards, Shani from Wix Bookings Team

12. C

    creativemogul22 January 22, 2025, 01:19

    ★★★★★ 1.0 Unpublished

    It doesn't work

    I thought my client's could use the booking service without hassle but instead they get a option that says permission is not allowed when they try to book a service. Was it suppose to be like this? How can we fix this issue because I'm getting frustrated.

    Stored reply

    1. ReplyJanuary 29, 2025, 14:50

       Hi, Thanks for reaching out and sharing your issue. When creating services that clients can only pay for with a membership plan - it requires them to sign up to your site and purchase such plan (you can read more here: https://support.wix.com/en/article/wix-bookings-about-memberships-and-packages) I see that 3 of 4 services offered on your site require that, while this is a wonderful way to create a community and loyal customer base - only 2 clients completed the signup. You can consider making the payment options more flexible (there's an option "per session or with a plan"), or consider adding an explanation on the advantages of becoming a member. Please let me know there's anything more I can assist with. Regards, Lior @ Wix Bookings

13. T

    theodoruschristian November 26, 2024, 02:41

    ★★★★★ 1.0 Unpublished

    Clanky and lack of customization

    Very simple booking order, but cannot add more option for duration, price etc. Only 1 service with 1 price/duration. Also no slideshow layout for it. This is 2024, not 2004 bro

    Stored reply

    1. ReplyNovember 27, 2024, 10:07

       Thank you for sharing your feedback. We're sorry to hear about your experience, and we appreciate your insights on customization needs. Our team is continuously working on improvements and dynamic duration and pricing is actually in the works and in our upcoming roadmap. We also offer "Price Options" for services which you can read about here: https://support.wix.com/en/article/wix-bookings-understanding-price-options Your input is invaluable in helping us enhance our features. If you have any more suggestions or need assistance, please feel free to reach out. We’re here to help! Lior, Wix Bookings Team

14. A

    atendimento09994 July 30, 2024, 10:24

    ★★★★★ 1.0 Unpublished

    Horrível

    Se o cliente que fazer um appoitment por um período de 15 dias por exemplo, ele tem que criar 15 sessões diferentes. Claro, porque não há uma opção de fazer um agendamento recorrente dia a dia, apenas semanal. Então imagine seu cliente entrando e saindo do agendamento 15 vezes e recebendo 15 emails diferentes. Esse app é tao arcaico que parece que estamos em 1924 ao invés de 2024. Não recomendo!

    Stored reply

    1. ReplyAugust 8, 2024, 19:57

       Hi there, We apologize for the inconvenience. Currently, appointments can be scheduled for up to 99 hours. We recognize the need for day-to-day recurring bookings and are working on expanding this feature. To stay updated, please vote for this request here: https://support.wix.com/en/article/wix-bookings-request-creating-a-multi-day-service Best, Erez from Wix Bookings

15. T

    theelectricmedium June 27, 2024, 03:13

    ★★★★★ 1.0 Unpublished

    Doesn't work. Ever.

    If you want to not get notifications or get payments from random people whom you have to track down, because there's no booking listed - this is the app for you!!

    Stored reply

    1. ReplyJune 30, 2024, 13:16

       Hi, I'm sorry to hear about your experience with our app. Hi, have you tried using the Bookings list feature? It might offer a solution to the challenge you're facing. https://support.wix.com/en/article/wix-bookings-managing-bookings-with-the-booking-list Best regards, Nati Wix Bookings

16. L

    lumila22 June 27, 2024, 02:21

    ★★★★★ 1.0 Unpublished

    No sirve/doesn't work

    Iniciando negocio de cuidado de mascotas a domicilio, si el cliente sale por varios días, la app no sirve para reservar una semana entera a la misma hora. Paga pagar deposito de anticipo debería tener también opción de porcentaje de anticipo, Si contrata varios servicios, no puede elegir diferentes días y diferentes horario para cada uno. muy pobre y deficiente. Starting a home pet care business, if the client goes out for several days, the app is not useful to reserve an entire week at the same time. Pay to pay advance deposit should also have the option of advance payment percentage. If you contract several services, you cannot choose different days and different times for each one. very poor and deficient.

    Stored reply

    1. ReplyJune 30, 2024, 08:06

       Hello, Thank you for your feedback and for sharing your experience with us. At the moment, our app may not have the abilities you are looking for, such as reserving an entire week at the same time, options for advance payment percentage, or the ability to choose different days and times for multiple services. We understand your concerns, and we appreciate your input on how we can improve our services. While these specific features may not be available currently, we are constantly looking to enhance and expand our offerings in the future. Your feedback is valuable to us as we strive to provide a better experience for our users. If you have any further suggestions or need assistance, please feel free to reach out. Thank you for your understanding and patience. Best regards.

17. H

    helicabamber April 19, 2024, 07:24

    ★★★★★ 1.0 Unpublished

    Is the only app it wont allow me to easily remove from website

    Have seen various reddit posts about this issue, slow website down and changes SEO.

    Stored reply

    1. ReplyApril 21, 2024, 18:06

       Dear Helicabamber, I'm sorry to hear that you are not fully satisfied with the Wix Bookings app. You can remove it from your site by deleting the Bookings Pages in your editor. The step by steps instructions can be found in this help article: https://support.wix.com/en/article/wix-bookings-deleting-wix-bookings Best regards, Laura from Wix Bookings.

18. J

    japwithjuls April 1, 2024, 16:28

    ★★★★★ 1.0 Unpublished

    Extremely weak and harms my business

    People can book online classes from my site that take place over Discord. I don't need people's phone numbers and will not contact them via phone- yet the phone field cannot be removed. As a customer, this is highly suspicious and sets of red flags, causing them not to go through with it. Secondly, you can't sell packages of classes. Say I want to give a package of 4 classes that you can book any time. You'll end up paying the full price for 4 classes then only be able to book 1 class (assuming you can navigate the extremely clunky and unfriendly UI). And then even after you book, you can't even see where it booked to! I am utterly shocked at how WEAK Wix Bookings is. If I could give it NEGATIVE stars, I would.

    Stored reply

    1. ReplyApril 2, 2024, 14:33

       Hi there, My name is Orly, I'm from the Wix Bookings team. I'm really sorry to hear about your experience with Wix Bookings, we truly appreciate your feedback, let me try to help with the issues you've raised: 1) Phone number in Bookings form is not a mandatory field. You can uncheck the checkbox that says "Make this a required field" and then your clients can skip it. here is more info on how to do it: https://support.wix.com/en/article/wix-bookings-customizing-booking-form-fields We are working on improving the Booking Form and we'll add removing the field completely to our list. 2) Your clients can purchase a package and then book a few sessions in one checkout using Cart Checkout. Here is more info on adding Cart to your site: https://support.wix.com/en/article/wix-bookings-adding-a-cart-to-your-site As for the last note, clients can see it in 3 places: conformation email, member area on you site, member mobile app. Hope it helps,
Wix Bookings

19. C

    calfonzosotillo1 January 10, 2024, 01:04

    ★★★★★ 1.0 Unpublished

    The App stop working

    I have continuous problems with this app. It used to work fine last year, but suddenly it stopped working this year.

    Stored reply

    1. ReplyJanuary 10, 2024, 10:15

       I apologize for your experience. To fully understand what the problem is, I will contact you privately. Liat Wix Bookings

20. S

    shinebyfatima January 7, 2024, 19:23

    ★★★★★ 1.0 Unpublished

    BOOKING FORMS NOT SUITABLE FOR NON-US CLIENTS

    When you are in the Calendar Mode and make a reservation for a customer, the phone are wrongly completed with Country prefix. Additionally, name and surname are mixed in the same field. Wix team say the only solution for it is go out Calendar Mode, go for Client list, edit client data and reserve from this list. This makes your reservations unnecessary slow, specially when your shop is full of clients. The configuration of the country is Ok. The problem is a bug in the code of form for booking directly from Calendar. I saw that with Wix team, but they said they are no solving it. In fact, every day I have to check and correct the phones of the last clients, because they are converting to (+34) +34XXXXXXX, duplicating the Country Code.

21. B

    barriedesignateddr December 16, 2023, 21:26

    ★★★★★ 1.0 Unpublished

    Slow and Glitchy and Illogical

    The booking system is slow and glitchy. My business is remote and trying to open the app is a minutes long fight to then be told that there was a 'technical issue'. I had to get my manager to send me a screenshot because it was able to open on her end. I take 50% deposits on my system and the rest collected in person after the service has been completed. I need to add tax on the deposits, but that isn't possible until I add an address for my remote business that everyone can see, and even then, I cant collect the proper tax on the deposit because the 'logic' tells me to collect full tax at the time of the service...not sure how that is supposed to work, considering they already paid the deposit tax free. For any other services that are created, it doesn't alphabetize them, so you get to spend the next few hours trying to manually alphabetize the services. At least it allows people to book the service though.

    Stored reply

    1. ReplyDecember 25, 2023, 13:32

       Thanks for your feedback, and happy holidays. I'm sorry for your slow and glitchy experience! We're always looking to improve to get those glitches out and improve the speed. I've forwarded your concerns to our dev team - they will look at your site to try and understand the issue. Regarding the tax issue - the client should pay the tax in the final payment. The deposit indeed does not include tax. Upon checkout your client will see that the remaining amount (pay later) includes the full tax. If you charge through WixPayments, the amount will contain the tax as well. If you're charging offline, you should charge the full amount + tax minus the deposit. Kind regards, Elad Wix Bookings

22. I

    info105439 November 8, 2023, 10:30

    ★★★★★ 1.0 Unpublished

    Funktioniert einfach nicht richtig.

    Von 33 Mitarbeiterinnen bekommen weniger als die hälfte Bestätigungsmail zugeschickt. Problem wurde mehrfach gemeldet und der Support ist nicht in der Lage das Problem Langfristig zu lösen.

23. S

    sweetpeaphotograph86 July 28, 2023, 14:46

    ★★★★★ 1.0 Unpublished

    WON'T DELETE

    I have deleted this app off my website SO MANY TIMES! It will not stay deleted. I come back to my editor and it freezes on "upgrading bookings" after I have deleted it!

    Stored reply

    1. ReplyJuly 30, 2023, 06:49

       Hi, Thank you for taking the time to write to us. I'm sorry for the inconvenience, the app is supposed to be deleted once you choose to do so. Please contact our customer support on this matter -> https://www.wix.com/contact Best, Ophir & The Wix Bookings team

24. C

    cedricbondiau July 19, 2023, 16:52

    ★★★★★ 1.0 Unpublished

    Waste time !

    The option offers to manage courses and appointments… something simple indeed. The first responders in customer service understand the problem well, and confirm that it works. OR, after 15 days of research, the reservation service says that it cannot be done, despite the recurring request from companies. Simple: when I have a group, the individual appointment cannot be available... and vice versa... OR, it doesn't work! 15 days of WIX subscription paid for nothing, waste of time having created my site and waiting for the return of customer service, which is only rarely reachable! Avoid… maybe another development platform will be able to respond better! ! !

    Stored reply

    1. ReplyJuly 26, 2023, 09:48

       Hi there, Thanks for taking the time to write us, Sorry you are having a bad experience. As an owner, once set a class for staff member,  the staff member doing the class will be blocked for appointments in the live site. I reached out in email to see if I can better understand you need. Oshri Wix Bookings team

25. I

    isadenhaan July 16, 2023, 09:49

    ★★★★★ 1.0 Unpublished

    Caused my site to crash

    Designed my website (took several hours), added this app and BAM site stays on stalling/updating. It's impossible to do anything with my site now since the whole site is on blanco. VERY annoyed.

    Stored reply

    1. ReplyJuly 19, 2023, 07:10

       Hi, Thank you for taking the time to give us feedback, and sorry about the inconvenience! We had an issue and it was fixed. If it persists please contact customer care. Best, The Wix Bookings team

26. Y

    yvettejoymcdonnell July 15, 2023, 20:48

    ★★★★★ 1.0 Unpublished

    Can not add

    I have been trying to add wix booking to my site that I already paid for and it is not working and stalling. It will not upload, and I see that in the early part of July someone else had the same problem. It is clear that it has not been fixed.

    Stored reply

    1. ReplyJuly 16, 2023, 08:30

       Hi, Thank you for taking the time to give us feedback. We have fixed your issue and communicate it with you via the relevant support thread. Sorry about the inconvenience. Best, The Wix Bookings team

27. L

    lonespiritproducti July 11, 2023, 09:09

    ★★★★★ 1.0 Unpublished

    App freezes when installing

    Impossible to add to site, tried on multiple browsers and tabs and always freezes on install. Very little in the way of support so have given up trying to add!

    Stored reply

    1. ReplyJuly 13, 2023, 11:07

       Hi, Thank you for taking the time to give us feedback. We have fixed your issue and communicate it with you via the relevant support thread. Sorry about the inconvenience. Best, The Wix Bookings team

28. F

    flytower2020 April 27, 2023, 18:23

    ★★★★★ 1.0 Unpublished

    my clients aren't able to complete booking since 2 days ago

    error appearing when trying to finalize booking saying "there is a problem booking this right now. please refresh and try again, or check back later." this is happening for 2 days now.

    Stored reply

    1. ReplyApril 30, 2023, 11:53

       Hi! Carmel from Wix Bookings here:) Thank you for taking the time to write us feedback! I'm very sorry for the inconvenience. I contacted our support team and realized that it has already been escalated and our team is looking into it. Best Regards, Carmel from the Wix Bookings team

29. G

    garykatz48 April 21, 2023, 01:16

    ★★★★★ 1.0 Unpublished

    add to cart missing the mark

    we need the ablity to have a cart system that allows calculating the times of the service and then block book this. e.g services in 1 visit back to back with the timing automated? pretty disappointing as other booking systems allow for this such as katoomba

    Stored reply

    1. ReplyApril 23, 2023, 07:07

       Hi, Thank you for taking the time to write us feedback! The feature you mentioned is coming up! You can vote for this feature here: https://support.wix.com/en/article/wix-bookings-request-allowing-clients-to-book-multiple-services-occurring-at-the-same-time This way, once the feature is released, you’ll be updated Bar & the Wix Bookings Team

30. T

    tlfeldman April 9, 2023, 22:40

    ★★★★★ 1.0 Unpublished

    Need the ability to make recurring appointments

    It's a good start but for our purposes it would be best if we had the ability to copy a day or a week's schedule for the next day or week. To manually enter every day and every week our routine appointments is too painful.

    Stored reply

    1. ReplyApril 16, 2023, 12:02

       Hi there! Sam from Wix Bookings here. I'm super happy to inform you that you are able to schedule recurring appointments with our app! Just create an appointment from the Booking Calendar, and select how often it repeats when scheduling it. You can find more details on how to do so here: https://support.wix.com/en/article/wix-bookings-creating-recurring-appointments. Let us know if you're still having trouble after following the steps in the article above. Thanks! Sam & the Wix Bookings team

31. S

    smoladesigns April 5, 2023, 14:22

    ★★★★★ 1.0 Unpublished

    Unable to select more than one service - big mistake.

    Please allow customers to select more than one service on checkout, display in list for customers to select then book; currently forced to use third party booking software because of this limitation. How it is now is only one service can be booked,

    Stored reply

    1. ReplyApril 7, 2023, 06:23

       Dear customer, thank you for your review. We have a new feature called Cart that enables customers to book multiple services in one checkout. It is gradually rolled out and will be available to all our users in a few weeks. I can offer you to join our beta, I just sent some information to your mail. Displaying a list of customers to select when creating a new booking is possible for the admin or staff member, from the Business Manager or the Owner App. Customers can't see the list due to privacy reason. Best regards, Rom from the Wix Bookings team

32. B

    blushbrands March 21, 2023, 01:28

    ★★★★★ 1.0 Unpublished

    Too many missing features to warrant the price

    I actually liked wix bookings, however the fact that I have been requesting the ability to book multiple services at the same time, as well as the ability to allow add-ons and the response I get from the service team is that they aren't even working on introducing those features, shows me that they have absolutely ZERO regard for feedback and haven't actually spoken to anyone in the relevant industries to see what we need in a bookings system. There are just too many gaps with no transparency on improvements being made or features they're working on. What's the point of voting for a feature if you're never going to work on it? I've been waiting nearly THREE YEARS for you to take me seriously and you clearly don't care at all.

    Stored reply

    1. ReplyMarch 21, 2023, 12:49

       Hi, thank you for taking the time to write to us, we really appreciate your feedback! Regarding your requests - Cart feature is currently on rollout, it should be available to you in the next week. Add-ons are are planed to be launched this year as well.

33. V

    viamedgo January 27, 2023, 15:40

    ★★★★★ 1.0 Unpublished

    Verbesserungsvorschläge

    Wir haben mehrere Mitarbeiter angelegt. Wünschenswert wäre, wenn derjenige Mitarbeiter, welcher dem Kunden lokal betrachtet am Nächsten ist (Adresse), automatisch ausgewählt oder vorgeschlagen wird. Wir bieten an, dass ein Mitarbeiter mehrere Kunden bedienen kann, jedoch wird der Termin geblockt, sofern ein Kunde diesen gebucht hat und kein weiterer Kunde kann dieses Termin dann buchen. Das muss in jedem Fall verbessert werden.

    Stored reply

    1. ReplyJanuary 29, 2023, 15:33

       Hi! Danke für dein Feedack! Soweit ich weiß, möchten Sie, dass das System dem Kunden die nächstgelegene Mitarbeiterbasis an seinem Standort anbietet. Im Moment ist dies keine Option. Ich werde diese Anfrage an das Team weiterleiten. Melden Sie sich gerne per E-Mail, wenn Sie weitere Fragen haben. Orensc@wix.com Oren vom Team von Wix Bookings

34. C

    clorud16 January 16, 2023, 23:26

    ★★★★★ 1.0 Unpublished

    Love the app but it’s not working!

    The past 3 weeks the app is making me put in clients emails or I cannot book them! This is ludicrous! Not using it now. Thanks Wix! Hate it now! Used to love the app!

    Stored reply

    1. ReplyJanuary 22, 2023, 14:50

       Thank you for your feedback. It is indeed a new functionality: we are now requiring to provide an email to every member on the site. If you want us to guide you through this new process, I encourage you to reach our Customer Care team through wix.com/contact. David from Wix Bookings

35. K

    kristinarunciman January 14, 2023, 17:12

    ★★★★★ 1.0 Unpublished

    Is it me?

    After hours of trying to adapt this app to my not-very-complicated needs, I've deleted it. My biggest problem is that the custom form I added did not show up in the editor. Wondering if I even need a booking app. Or should I start over again? Another problem is that I offer some services and one report. The report does require not an appointment. How do I include that? Can't find a solution. How does anyone get help on these things?

    Stored reply

    1. ReplyJanuary 22, 2023, 15:18

       Thank you for your helpful feedback! I understand you faced very specific issues and we're here to help. I encourage you to reach our Customer Care team. They will be able to look into the details and do whatever possible to help you resolve these. Our Customer Care team can be reached through wix.com/contact. David from Wix Bookings

36. M

    mjfritz January 9, 2023, 21:22

    ★★★★★ 1.0 Unpublished

    Recent Updates Trashed Usability

    I am 100% in favor of updates and improvements; however, the updates that took place over the weekend have left the Bookings App unusable for an entire industry of users. ie: gyms, health clubs, yoga studios, etc. If you want to use this app to manage your front of house operations, class reservations, class check'in, client relations, class management or client management they have removed all the functional tools necessary to quickly, efficiently, and easily check'in a class using this system. Previously you could open up the Reservation Page and view everyone who was enrolled in the upcoming class / session with all the vital information necessary to successfully greet, check'in, and manage your process. All those features have been removed and the page is left with (1) name (2) paid / not paid. Previously displayed and now removed (1) account status / pricing plan used to make the reservation (2) red flag indicator if client has not complete their health waiver (3) add client

    Stored reply

    1. ReplyJanuary 15, 2023, 17:42

       Hi, The actions and information that used to be a part of the Manage Participants screen is now available as a part of the order itself. You may get all the relevant info of the order by clicking on a participant in a session. Having said that, we are always open to hear feedback from our users on new releases and upgrades. Based on your and other feedbacks we've gotten, we are adding it back to the Manage Participants and Appointment screens as well. Please expect to see the info back on desktop screens shortly. Booking App will follow a couple of weeks after. Add client should be there and functioning as it was before the upgrade. If it doesn't please contact support so they can fix it for you. The Wix booking team

37. N

    nathanthedogtrainer January 5, 2023, 14:05

    ★★★★★ 1.0 Unpublished

    Absolutely useless.

    Absolutely useless since the update. Original links don't work and all need replaced, the booking button doesn't work and just loops you in a circle. Support hasn't got a clue what to do to fix it either. Another Wix failure. Quite frankly I think this is my final straw with Wix!

    Stored reply

    1. ReplyJanuary 8, 2023, 10:37

       Hi! Thanks for your feedback. This issue may happen only if you use the check-out page as the direct link. In this case, you can redirect all the check-out pages from the SEO -> URL Redirect Manager. Check out this article for the full solution: https://support.wix.com/en/article/wix-bookings-troubleshooting-checkout-page-links-not-working?fbclid=IwAR3DEa-VW56KJL8D4pO3fszd8ur6LgA3IkdXZ8gk5Pz0htwj8rgvi258mTY Thanks Kayla from the Wix Bookings Team

38. M

    massagestudio61 December 16, 2022, 22:16

    ★★★★★ 1.0 Unpublished

    its not professional

    The most unprofessional booking app ever, even there is no option to update the whole system or to reinstall and install again, always error in different options, there is no option to fix the issue automatically. after complain few times you cannot get any assistant, every one you chat with just asked you to give them good review. we just pay for bad service, Wix need to cancel this booking system and create professional one/

39. B

    boardingfeatheredf December 13, 2022, 02:36

    ★★★★★ 1.0 Unpublished

    The booking system doesn't work for everyone.

    I'm a noobie regarding Webdesign, but this booking system will not work for my pet-sitting business. **I need people to have the ability to schedule multiple days. **People should be able to choose to board their pet for up to 2 weeks **Choosing different time frame not just on the hour but also on the 1/4 hr. **Without allowing multiple days people need to pay for each separate service one at a time instead. I lose money :( due to fees I'm sure I could add more but I'm sure you get the point. I'm having to turn off booking because it's making my site look unprofessional.

    Stored reply

    1. ReplyDecember 15, 2022, 08:46

       Hi, Maayan from the Wix Bookings team here. Thank you for your feedback! As for what you've raised about the ability to schedule multiple days - you can vote for this feature here so you’ll be notified when it is released - https://support.wix.com/en/article/wix-bookings-request-creating-a-multi-day-service About having the option to board a pet for up to 2 weeks - currently, an appointment max duration is 99 hours, you can set long appointments to offer up to 4 days in a single book. As for having the option to choose a time frame of 1/4 hr, for appointment services you can offer a session every 15 minutes. Hope this is helpful, and feel free to reach out for more details! Maayan & Wix Bookings team

40. R

    redsnailart December 10, 2022, 02:04

    ★★★★★ 1.0 Unpublished

    Worst Booking App Ever

    I was absolutely thrilled to try this app because over the years I've tried numerous booking sites. This by far is one of the worst. There's a slew of features this app does not have: No option for recurring appointments No option to send a reminder to client No option for time limit of service No option for multiple services... seriously? Only one? You're hurting your patrons by not allowing them to make more money, which in turn, pays you. No option for phone numbers, only emails... WHY?! Most people over 55 don't want to use an email. The ONLY absolute plus this app has is connecting to Google calendar. Until you actually take some time and update this app to be useful, I will continue to pay $35 a month to another company. There are many free booking apps that give way more options than this one does. I'm upset I cannot fully move ALL my business apps to Wix . Your creators fumbled on this one. Thumbs down.

    Stored reply

    1. ReplyDecember 11, 2022, 04:27

       Hi, I am sorry to hear that you found the app incompatible for your needs. I will try to answer all the issues you raised: Send reminders to clients - you can do it by email or SMS, see this guide for emails - https://support.wix.com/en/article/wix-bookings-setting-up-reminder-emails No option for phone numbers- You can customize the Booking form so your client fill and add phone number, see this guide- https://support.wix.com/en/article/wix-bookings-customizing-booking-form-fields Recurring appointments and Multiple services- both features are in our plans for the near future, vote them up in the below link and we'll make sure to keep you updated. https://support.wix.com/en/article/request-allowing-customers-to-book-multiple-services-at-the-same-time https://support.wix.com/en/article/wix-bookings-request-setting-up-recurring-appointments Thanks and sorry for the inconvenience. Wix Bookings team

41. C

    corydzbinski November 11, 2022, 18:58

    ★★★★★ 1.0 Unpublished

    Terrible reviews!

    I won't use this app because many people have issues with it and all Wix can reply on each of them is a bunch of fluff.

42. G

    globalsharew November 10, 2022, 00:50

    ★★★★★ 1.0 Unpublished

    URGENT: Subscription Credits Not Resetting Since March 11 – Immediate Action Required

    We are facing a critical issue with our subscription system. Since March 11, all subscription credits have failed to reset, severely impacting our users. This is an urgent matter that requires immediate resolution. We have already reached out to your support team, but no one has responded, and the issue is still ongoing. This is unacceptable, as it directly affects our customers and our business operations.

43. L

    LHBOYLE October 14, 2022, 05:50

    ★★★★★ 1.0 Unpublished

    Unbelievably buggy wasting hours of my life

    Unbelievably buggy wasting hours of my life

    Stored reply

    1. ReplyOctober 23, 2022, 08:25

       Hi, Itamar from the wix bookings team here. I would very much want to hear more details about the issues you've been facing with Wix Bookings. If you could reach out to our customer care team, we will be able to look into the specific issues you've faced and do whatever possible to help you resolve these. Our customer care can be reached at wix.com/contact. We'll be looking forward to hearing from you! Best, Itamar & the wix Bookings Team

44. R

    rilabjp October 13, 2022, 06:00

    ★★★★★ 1.0 Unpublished

    顧客の住所入力について／About customer address entry

    顧客の住所入力をスムーズにするため、一番初めに顧客の居住地域・国を選ぶようにするべきだ。 現状では、日本でワークする事は難しい。 In order to make the customer's address input smooth, you should select the customer's residential area / country at the very beginning. Currently, it is difficult to work in Japan.

    Stored reply

    1. ReplyOctober 23, 2022, 08:56

       Hi, Itamar from the wix bookings team here. I believe that you can fulfill your request via using the feature of creating and setting your booking forms, you can read all about it here - https://support.wix.com/en/article/wix-bookings-creating-and-setting-up-your-booking-forms . If you are still facing a problem, I would very much want to hear more details. If you could reach out to our customer care team, we will be able to look into the specific issues you've faced and do whatever possible to help you resolve these. Our customer care can be reached at wix.com/contact. We'll be looking forward to hearing from you! Best, Itamar & Wix Bookings Team

45. S

    spachateaudefere October 11, 2022, 16:57

    ★★★★★ 1.0 Unpublished

    NOT WORKING

    Sorry but it is not possible to select the hours of the meeting and then to click on next to continue the bookig process. I don't understand what is happening

    Stored reply

    1. ReplyOctober 23, 2022, 08:23

       Hi, Itamar from the wix bookings team here. I have just succeeded to complete a booking process on your site so I couldn't figure out your issue. If you are still facing a problem, I would very much want to hear more details. If you could reach out to our customer care team, we will be able to look into the specific issues you've faced and do whatever possible to help you resolve these. Our customer care can be reached at wix.com/contact. We'll be looking forward to hearing from you! Best, Itamar & the wix Bookings Team

46. J

    joriehoulihan September 16, 2022, 13:32

    ★★★★★ 1.0 Unpublished

    Missing Obvious Features

    Edit: When I sync to my google calendar it only syncs with the primary calendar. I need it to check multiple. I have a personal and a business calendar. This makes this app useless for me. Original review: One of my services is an online group course. There is no option for doing a payment plan. Also, they can pay a deposit online but then can only pay for the rest in person. This obviously doesn't work for online services. Payment plans, including paying a downpayment would be helpful. Not sure why it isn't already an option. If there is something I am missing please let me know. Thanks!

    Stored reply

    1. ReplyOctober 2, 2022, 14:12

       Hi, David from the bookings team here. Thanks for your helpful feedback. Regarding the calendar sync: you can indeed sync. with only one calendar. Nevertheless, you can vote for this feature here: https://support.wix.com/en/article/wix-bookings-request-syncing-multiple-calendars-with-wix-bookings About the payment plan for courses, we currently don’t support this kind of functionality, but it is a strong candidate for our work plan. You can vote for the feature right here: https://support.wix.com/en/article/wix-bookings-request-connecting-a-course-service-to-a-pricing-plan to get notified once it would become available. Thanks again and best regards, Wix Bookings Team

47. C

    corytbishop September 16, 2022, 05:31

    ★★★★★ 1.0 Unpublished

    Beauty Professionals Beware! This booking program will limit your profit

    No option to book multiple service = less bookings & less money Over 2 years and still no signs of fixing this. This app only lets client book one service at a time. Meaning after they book one service, they are required to start over to book the next service. Additionally, they are required to remember the timing of the previous service if they want back to back and hope it is available. This is requiring too much from the client! They get frustrated and are much less likely to try new services. Less bookings, less money. I surveyed my clients and 98% of the responses said they have not tried additional services due to the difficult booking system. ITS BEEN OVER 2 YEARS! They keep responding to these requests saying it is coming but no timeframe, no details. Other programs offer this feature and feature at their free level. Wix is great in other areas but I cannot keep paying for a program that is making me lose bookings. clients and money.

    Stored reply

    1. ReplySeptember 18, 2022, 09:03

       Hi, Carmel from the bookings team here. Thank you for taking the time to give us this feedback. We know intimately the need and the deep frustration from the lack of this feature and we are working around the clock these days so that we can release it as soon as possible. I really apologize for the frustration caused to you and I hope that as soon as possible the problem will be resolved and you will be able to manage the business more easily. In the meantime, you are invited to vote for the feature in the following link- https://support.wix.com/en/article/request-allowing-customers-to-book-multiple-services-at-the-same-time Best regards, Carmel & the Bookings team

48. 1

    16pawsparadise September 9, 2022, 17:25

    ★★★★★ 1.0 Unpublished

    Atrocious

    Absurdly, there's no way for clients to book more than one session at a time! If they buy a "package" or a "subscription" they're not offered any option to make an appointment. I guess they'd have to call and set it up which defeats the purpose of offering online booking in the first place. Ridiculous! Additionally, not a deal breaker, like the above points but the calendar layout is confusing as it possibly can be and makes no sense. Why wix even rolled out this weak excuse for an app is beyond me. It just makes them look bad and makes me want to look elsewhere for web design.

    Stored reply

    1. ReplySeptember 13, 2022, 05:37

       Hi, thank you for taking the time of writing us. First of all and fortunately, concerning both of the major feature requests you mentioned - we plan to release them soon! You can even vote for the ability to book multiple services here and get updates on when it will be released: https://support.wix.com/en/article/request-allowing-customers-to-book-multiple-services-at-the-same-time. About the booking option right after the Pricing Plans purchase - our team is working on this feature, and this feedback was sent to them :) If this isn’t what you meant - could you please provide more details about your requests? I recommend doing that, and also elaborating on the feedback you have considering the calendar, by contacting our Customer Care team and creating a ticket on wix.com/contact. Best Regards, Wix Bookings Team

49. P

    pjeitschko June 6, 2022, 20:29

    ★★★★★ 1.0 Unpublished

    No Office 365 Support

    Unfortunately, Calendar Sync for Microsoft 365 is not available. Integration with Microsoft Teams not out of the box.

    Stored reply

    1. ReplyJune 9, 2022, 14:10

       Hi , Thank you for your feedback. Actually I am glad to tell you that this is a feature we are actively working on at this time and you should be able to enjoy integration between the Wix bookings Calendar and Outlook 365 in a near time. You can vote for this feature and be updated once it is released : https://support.wix.com/en/article/request-syncing-wix-bookings-with-additional-calendars-or-other-booking-platforms Best, Wix Bookings team

50. R

    rameshbhari March 8, 2022, 15:50

    ★★★★★ 1.0 Unpublished

    Unacceptable to have basic features missing, last reported April 2021

    Since my last review back in April 2021. I have reported these issues and was assured that its in the pipeline. Its a year past now and no change has happened. It amazing to see how many other reviews are saying the same thing. In the Wix booking we reported that our customers are annoyed with having to send 3 separate bookings if they need more than 1 service on the same day. I was assured in April 2021 and had a call with developers that will I be interested to join Beta for the new version of Wix booking. I agreed but no follow up. I am glad that someone is reading these reviews and writing a response to make it politically correct but having loads of 1 star reviews should alert someone that urgent action is needed on some of the basic features. Second basic feature that is missing is our ability to amend the actual paid amount in case of Customer pay in person option. Last I have reported that we can only mark those services as paid and not add what customer paid.

    Stored reply

    1. ReplyMarch 10, 2022, 15:30

       Hi Rameshbhari, Thanks for your helpful feedback and sorry you’re still having trouble. We are aware of the requested capability to add multiple bookings on the same day and I can assure you that the team is planning to roll this feature out very soon. You can vote for the feature & follow updates on when it will be released here - https://support.wix.com/en/article/wix-bookings-request-setting-up-recurring-appointments. Modifying payment amounts is not supported but the team will add this request to the work plan. We work hard to meet as many requests as possible and we appreciate the time you have spent writing this. Thanks, Wix Bookings Team