App Market Index

Wix Bookings

By Wix

Scheduling platform, calendar & online booking

Built by Wix
Wix marketplace
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Wix marketplace collections

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App Market Index analysis
  • Suspicious review pattern
  • Suspicious unpublished review pattern
6 matching reviewers
Rating
Pricing Paid
Marketplace Currently listed

Overview

About this App

Get the industry-leading scheduling platform to manage your bookings, appointments and calendar—trusted by 11M+ businesses worldwide. - Offer Services: Let clients book 1-on-1 appointments, intro calls, group sessions, classes, workshops and more - Manage All Calendars: Add custom working hours, sync staff Google calendars, include your own booking policy and manage all your schedules from the Wix dashboard - Offer Memberships and Packages: Boost client loyalty with free trials, membership plans, punch cards and coupons - Accept Secure Online/Offline Payments: Get paid with all major credit cards and choose a payment provider, like Wix Payments, PayPal, Stripe and more - Manage Clients: View member profiles, bookings history, payment status, notes and more - Send SMS + Email reminders: Remind clients about upcoming sessions and expiring plans to reduce no-shows - Get a Customized Mobile App: Let clients book and pay for services on the go, chat with other members and stay updated - Track Your Performance: Get detailed analytics on your finances, staff performance and client attendance - Manage on Mobile: Manage your calendar, bookings, clients and sales with the Wix Mobile App

What the listing highlights

  • Offer 1-on-1 appointments, group sessions, classes, workshops, intro calls and more
  • Manage your schedule, calendar, staff and clients from any device
  • Accept secure online payments for your services, memberships and packages
  • Make it easy for clients to book and pay on-the-go with the Wix mobile app

Developer-written tags

  • scheduling
  • scheduler
  • bookings
  • appointments
  • calendar

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    24.7% 424 reviews
  2. 4 stars
    32.6% 560 reviews
  3. 3 stars
    17.8% 306 reviews
  4. 2 stars
    12.1% 207 reviews
  5. 1 star
    12.9% 221 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 2,662 preserved Reviews with at least one stored reply. Median and P75 use 2,153 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
2,153
Median first reply
3.2 days
P75 first reply
7.1 days

Stored publication state

Current stored state across 2,662 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
1,717 64.5%
Unpublished
945 35.5%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.

Analysis pending coverage

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
135
Peak Review month
Jun 2017 · 46

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Unpublished945 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

Review-pattern Timeline data is pending complete coverage.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. siennadesign
    3.0

    having alot of difficulty

    I am having alot of difficulty - I want to use Wix Bookings for my client's customers to be able to book rooms or activities. Not services. How am I to set this up? As the only options are classes, courses... urgent help!

    Stored reply

    1. Reply

      Hi, thanks for your feedback! We're working on a new app in Wix for rentals - its about to be released really soon, stay tuned in the upcoming weeks for Wix Rentals.

  2. somaticdetective
    3.0

    Repeated problem syncing calendars

    I sync this with my apple calendars where I manually enter client appointments. However they continuously fall out of sync and no one has offered any explanation why. The result is double bookings, annoyed clients and lost work. The idea of an integrated booking sounded great but as others have written, it's clunk, over burdened with features and categories difficult to customize. Very unintuitive!

    Stored reply

    1. Reply

      Thank you for sharing your feedback. I am very sorry to hear about the frustration caused by the sync issues and the resulting double bookings. I have personally notified our support team about your situation, and they will be reaching out to you directly to help get this resolved. We also appreciate your comments regarding the interface and customization; I will pass those along to our product team for review. Wix Bookings Team

  3. emergeuk
    3.0

    Needs True Shared Availability & Better Class Features

    Hi team, I’m setting up Wix Bookings for a client’s sauna business and found major limitations. We have two services: Communal Sauna (Class, max 8) and Private Hire (Appointment, capacity 1), both using the same resource with identical availability. Wix still allows both to be booked at the same time, even when sharing the resource. Testing with both as Classes has the same issue. This makes resource management unreliable for businesses offering both group & private sessions. Also, Classes don’t show customers how many spots are left, reducing transparency. Current options are: merge into one complex service, manually block slots (time-consuming), or use a third-party system. Please consider adding true shared availability blocking across service types and visible remaining spaces for Classes.

    Stored reply

    1. Reply

      Hi, Thanks for your feedback! Assigning resources helps track rooms, equipment, or materials, but it doesn’t control availability or prevent double bookings. For example, a resource assigned to classes can still be booked for multiple sessions at once. I completely understand your use case, and I will ensure that this capability is added to our backlog. Regarding showing “spots left” in classes: you’re right, it’s not shown on the default “Book Online” page. However, you can add it with our Bookings Widget. In the Editor, click “+”, go to Bookings, and drag the Weekly Timetable widget—it will show your classes with the number of spots remaining.

  4. rguerc
    3.0

    Party Rentals

    There is a huge gap for party rentals or rentals in general. if the client wants to book a package of a mix of assets, you have no way to lock them one by one with only one rental. At least on my case that we do not rent one by one, we rent a mix of different assets that can also be part of other rentals.

    Stored reply

    1. Reply

      Hi There, Thank you for reaching out and sharing your feedback. Wix Bookings is not a full blown rental solution, so it doesn’t support booking a mix of assets as a single package. A workaround can be for each asset to be managed separately with resource management, read more about it here: https://support.wix.com/en/article/wix-bookings-managing-your-resources. Another option will be to use a dedicated rental solution like Twice Rentals on Wix: https://www.wix.com/app-market/web-solution/twice-rentals Lastly we are working on a feature that may be helpful for you - Add Ons, it will allow you to add more items to a booking and effect the tine and /or the price of the session. Important to note that Add Ons are not based on inventory. If this is relevant to you, vote on this feature request and you'll be notified soon when its released: https://support.wix.com/en/article/wix-bookings-request-offering-extras-or-add-ons-to-services-for-clients Best, Wix Bookings team

  5. emptyquiverarchery
    3.0

    Needs work

    The site itself is great. Wix's communications however sucks. This floods my inbox with dozens of books. It expects me to review every single booking which is not necessary. I used to receive 1 email with a summary, but Wix changed it for the worse.

    Stored reply

    1. Reply

      Hi, Thanks for your feedback, and I’m sorry to hear about your frustration with the email notifications. You can manage which notifications you receive in your Booking Settings to better match your needs. Here’s a guide to help: 👉 https://support.wix.com/en/article/wix-bookings-managing-email-notifications-you-receive We really appreciate you taking the time to share this—it helps us improve. Let us know if you need any help adjusting those settings. Best regards, Kristina from Wix Bookings Team

  6. monstercakeesmith
    3.0

    Frustrating integration with site elements

    It's great that you can link bookings/services with site elements like calendars, but the problem really lies in how limited those calendar elements are. Each one seems to lack a specific feature that is really helpful, so you can't find a calendar element that has everything you want. For instance we would love for our clients to be able to see how many spots are left in a specific day/time for a class, but the only calendar that allows for that doesn't have a feature that allows our clients to see only the next available time slot for that specific service. So if we want to sell camps in June or July, and we're trying to offer them in April, clients have to navigate the calendar until they find the week we're the camp starts. This is really frustrating that they can't simply offer a fully customizable calendar element that allows you to pick and choose from a FULL array of display options. It's really maddening that Wix couldn't figure this out from the get go.

    Stored reply

    1. Reply

      Hello, I'm sorry to hear your frustration, we currently don't have a widget that shows the Number of Spots Left and the Next Available Slot feature. For many of the different widgets you can toggle on/off the option to show fully booked sessions, if that helps you. For your use case, I would suggest the "Next Availability" widget. I will forward your request to our team. Are there any more limitations you are facing with the site elements? Please feel free to tell us and we'll do our best to help. Best wishes, Idan Wix Bookings

  7. cecenailtingz
    3.0

    Could be better

    It's a pretty decent booking app however it just has some annoying little tweaks that needs to be fixed. I run a nail salon and use Wix bookings for my services. Any time my clients book a service with an add-on it emails them separately for two services instead of one. Also at checkout I wish I can edit the appointment and add the add-on services to the appointment instead of cancelling the appointment and recreating a whole new booking. Another issue I came across which might just be an issue with the tips, it won't ask for tips whenever I try to charge the card on file but it will any other times when I have them use tap pay or another form of payment. My last issue is I wish there was an option to adjust quantity of a service at checkout. It would make it easier for a business like mine that has add-ons for my services. For example, I charge for nail art per finger so it would help if there were a quantity I can add to help calculate the price and provide a faster checkout.

    Stored reply

    1. Reply

      Thanks for your detailed feedback! We appreciate you sharing your experience and insights. We're actively working on improving add-ons and enhancing checkout capabilities to make things smoother for business owners like you. Your points about appointment edits, tipping, and quantity adjustments are really valuable, and we'll take them into account as we continue improving Wix Bookings. Regarding tips, it's possible to prompt for a tip when charging a card on file. To enable this, make sure you have the new Wix Tips app installed and that the toggle to collect tips when collecting payment is turned on. You can find more details on setting up tips in this article: https://support.wix.com/en/article/wix-apps-adding-and-setting-up-the-new-wix-tips-app If you have any other suggestions or need help in the meantime, feel free to reach out!

  8. gemwilson41
    3.0

    Seems ok but some issues

    I can't seem to set my workshops as one off events, its forcing me to schedule the days so its showing as a recurring event when most of my workshops arent organised this way as they are at different premises etc. Not sure if this is just to force an upgrade or I am doing something wrong!

    Stored reply

    1. Reply

      Thanks for your feedback! It sounds like you're using Classes, which are designed for recurring sessions. For one-off workshops at different locations, Courses might be a better fit, as they allow you to schedule individual sessions without a recurring pattern. Try setting up your workshops as Courses, and if you need any help, let us know, we’re happy to assist!

  9. info428513
    3.0

    Some features that would be great to have

    1. Ability to reschedule/cancel without having to create a member area 2. Many of my bookings are free of charge, and the amount shows $0 which is ugly it would be great to be able to remove it. 3. Have access to be able to use Velo code to adjust things the way we want to show it.

    Stored reply

    1. Reply

      Hi, this is Osher from Wix Bookings Team. Thank you so much for taking the time to share your feedback! Here’s some info that should help with the points you raised: 1. That's a good point, we will open feature request! For now, you can manage this on your end via the back office. 2. We actually rolled out an update just last week that now ensures bookings with a $0 charge won’t show that amount, so now it should look exactly the way you want it! 3. You do have access to Velo, and here’s a handy guide that explains how to use it: https://support.wix.com/en/article/cms-displaying-collection-content-on-bookings-pages. Hope that is helpful for you, let us know if you have any further concerns!

  10. cherylmpearson
    3.0

    ALMOST GREAT

    Would be amazing if you could view a full list of upcoming classes similar to WIX events. Instead you can only have a week or daily view which us not ideal when classes are a few days apart!

    Stored reply

    1. Reply

      Hi, this is Osher from the Bookings team. Thank you so much for sharing your feedback! To view a full list of upcoming classes, you can use the "Calendar" app from the app marketplace. This app includes a widget you can add to your site, and the available display options can be found under "Layouts." I think the "Agenda" or "Timeline" layouts will be especially useful for you. Please let us know if that helps!

  11. dianelloyd36
    3.0

    Booking

    Hi Guys After the new Wix bookings update customers are not receiving sms reminder. Some clients are receiving sms and some are not. A week before I doubled check each contact details, customers email and mobile number are correct with Australia +61 code is added and correct, this made no difference. The sms reminder is toggled on and shows active, What is confusing my sms quota shows 0/50 (no text used) and some customers are receiving sms. I contacted support again yesterday, 5th time. I was asked, did you receive an email from Terry from wix. I checked, no email. I was told we will resent it, no email today. Would it be best to delete bookings and reinstall? Appreciate any help please!! Diane

  12. aldoschifone
    3.0

    notifiche whatsapp

    L'app sta migliorando con le nuove funzioni ma il reminder piuttosto che con sms sarebbe molto più utile via whatsapp. E' una funzione che verrà integrata?

    Stored reply

    1. Reply

      Hi , Thanks for providing your feedback ! In order to get Bookings reminders via whatsapp , I suggest you to try in Wix App Market the Whatsapp Notification app by MKP. You can find details here : https://www.wix.com/app-market/whatsapp-notifications-by-mkp?searchLocation=home Best, Wix bookings team I hope this will help you and your clients .

  13. variation3d
    3.0

    Manque de personnalisation

    L'appli ne permet pas d'ajouter au formulaire un onglet de téléchargement pour permettre au visiteur de m'envoyer des fichiers pour un service d'audit à distance. De plus, on ne peut pas supprimer l'option d'alerte par SMS lorsque l'on intègre l'onglet "téléphone". Dommage

    Stored reply

    1. Reply

      Hi, We're sorry for any inconvenience you've encountered while using Wix Bookings and truly appreciate your feedback. Regarding gaps in our Bookings forms - we are planning to add improved form capabilities in the following months. Best, The Wix Bookings team

  14. ultrayasuhara
    3.0

    There are an improvements to use better

    A calendar to visualize my schedule that connects with the Wix booking. Clients can easily find the time they can book.

    Stored reply

    1. Reply

      Hi, this is Itamar from Wix Bookings :) Thank you so much for spending the time and write us a feedback, However, I haven't understood it clearly. I will send you a mail for better understanding. Cheers!

  15. findcourse
    3.0

    its good

    it would be beneficial if it could have start and end date for course booking

    Stored reply

    1. Reply

      Hi, You have the possibility to set a start and end date for courses from the Booking Calendar tab in your site's dashboard. To do so, look for the field next to "Until" and choose the date of the last class. Here is an help article, with the detailed steps: https://support.wix.com/en/article/wix-bookings-scheduling-your-courses Thanks for writing to us, Laura from Wix Bookings.

  16. kisraco
    3.0

    Customer phone

    Is there a way in this application to install the local code of the country before the phone number or to make the local code as the default code? It is illogical for the customer to search for a long time among all the phone codes for the countries of the world until he finds the code for the country in which he lives. It is not difficult at all for a novice programmer. I hope that this will be fixed as soon as possible. Help me put the remaining two stars=)

    Stored reply

    1. Reply

      Hi! Sam from Wix Bookings here. I'm happy to let you know that your default country code can be set in your settings. Go to your dashboard > settings > language and region > regional format. The country you select here will be wired to your country code for both you and your users on your site. Hope that helps and clears things up! All the best, Sam

  17. gilbertorubio23
    3.0

    Coupon for all services except????

    I need to use a coupon for all my services except for one category of my services and I do not see that option at all. Help please. I also need to create services that does not have a time. I also can not create a service with multiple options and different deposit according to the option chosen. Help. Thanks.

    Stored reply

    1. Reply

      Hi, Thank you for reaching out to us, we appreciate your feedback and constantly working in order to improve. For further assistance I encourage you to reach out to our customer care: https://support.wix.com/en/article/contacting-wix-customer-care-for-support. Best, Wix Bookings Team

  18. aosinformatique
    3.0

    onglet"tous les services"

    la présentation était propre et nette, en ayant différentes options pour l'affichage en fonction des lieux ou des catégories. D'un coup, une catégorie onglet "tous les services" est apparut. Il est impossible de la désactiver, donc impossible d'avoir le choix puisque cela vient en 1er sur l'affichage(ex:téléphone portable) C'est un grand fouilli au lieu d'être classé comme avant par catégorie. SVP supprimez cette onglet obligatoire "tous les services" car c'est laborieux répétitif et ne sert à rien vu que les services sont déjà tous affichés et classés par catégorie ou lieux. (Ou laissez le comme avant, avec le choix d'affichage ou non).

  19. matt51407
    3.0

    Square

    Can this app be tied to square for invoice and schedule syncing?

    Stored reply

    1. Reply

      Hi, Thank you for approaching us. We currently don’t have the option to sync Square to Bookings calendar, however, it’s possible to connect Square as a payment provider following this article: https://support.wix.com/en/article/connecting-square-as-a-payment-provider#faqs Best, Wix Bookings team

  20. jarinaemurray
    3.0

    Forms are to large for Mobile site

    The forms that appears after clicking on book now are to large for mobile site and unable to be adjusted. Is there any way to edit and fit this?

    Stored reply

    1. Reply

      Hi there. Yes it should be customizable. Please go to the Editor, and choose mobile view (mobile icon on the top). Navigate to Booking Form page. And within the section settings (click on a text within the form), choose design. You should be able to see the font sizes and style. You may also choose layout settings so it would fit better. Hope it helps, Asaf, from Wix bookings.

  21. chaitss431
    3.0

    The app is good but have few issues

    I've been using this app since few years. The app is good serves the purpose. but there are few issues 1. when client book the service it shows service status to client as "Fulfilled" which creates ambiguity and affects customer's trust. I'm unable to find a solution to this. 2. Booking page do no show "Enter a Promo Code" option while booking, which was there earlier and seems to be removed now. but there is no point of creating coupons if customers can not use it while checkout.

    Stored reply

    1. Reply

      Thank you for your feedback. Regarding issue 1 - should the status be unfulfilled, would you want to change it on your own after the service? Issue 2 - The promo code moved to the checkout page as it affects the total payment which may include multiple services, instead of the details form step - where there is now only a checkbox "I have a promo code".

  22. suzzybeautysalon
    3.0

    It Need more work

    The App is not pro. It says there is no booking, but I can see bookings on the desktop. Managing dates and hours on one colone is impossible. I personally think it needs more work on it.

    Stored reply

    1. Reply

      Hey Suzzy! Thanks for approaching us. Not sure that I understand the issue, can you specify what is the problem that you are facing? Cheers! Itamar Krasney

  23. melissaemilyfletch
    3.0

    Great for basic use - needs more work

    The bookings app is great if you are a business that has a standard way of booking appointments such as a hairdresser, dentist, etc. Although, the app has a long way to go before I can use it for my needs. My business is a tour company where my customers can book a tour by request/subject to availability. And the price is always variable. I think the payments page also needs work. I have opted to use Stripe separately as I can customise it a lot more to look trustworthy. As a customer, if I was to follow the payment page that Wix provides I would think that it looked a bit dodgy. I think it's great that Wix has integrated everything in the bookings app so all you have to do is access the dashboard to manage bookings and everything else associated with it. However, I will be removing the app for now and will be using my own systems for my business until it has been improved. Looking forward to it.

    Stored reply

    1. Reply

      Thank you for your feedback on the Wix Bookings app. We understand your tour company's unique needs and would like to learn more to improve our app. I'll reach out to you via email for further details. Your input is valuable, and we appreciate your patience. Best regards, The Wix Bookings team

  24. fionabooyceramics
    3.0

    It works - but it COULD be amazing

    I run a small pottery studio and offer a variety of different workshops to lots of different customers. I set up my workshops as different services and then add specific sessions (dates). This part is ok. What I would really LOVE to see:- 1. Some of my workshops only happen quarterly. I want my customers to know when these are. This system only shows dates in the coming week/ month. Not useful. Easy to fix. Please. 2. Integration with my google calendar is poor. The sessions integrate easily - but not if anyone has signed up to them (or how many). Several times I have thought I was busy only to realise on the day that no-one had actually booked onto the session! Needs improving 3. It is not easy for customers to find available sessions when looking at booking calendar. It defaults to the next available date - but then must scroll through the calendar looking for blue dots. <running out of space for comments>

    Stored reply

    1. Reply

      Hi, Thank you for sharing your feedback with us! We appreciate your insights as they help us improve Wix Bookings to better meet your needs. 1 - We understand the importance of it and we will be working on allowing users to schedule recurring sessions with a longer interval than every 4 weeks. 2- We're aware of the integration issues with Google Calendar and are actively working on improving this aspect very soon. 3- Improving the booking experience on the website is a key focus for us this year. We're committed to making it easier for customers to find and book available sessions. Best regards, The Wix Bookings team

  25. digitagus
    3.0

    Can't translate + booking form is limited

    The app works decently however it has a few shortcomings: - it does not allow for a translation - it provides an inferior and hard-to-work booking form. Customization is a big issue, SEO, and other integrations besides Zoom.

    Stored reply

    1. Reply

      Thank you for your feedback! We appreciate your insights and are thrilled to inform you that your concerns are already on our radar. We're actively working on supporting multilingual capabilities and integrating with Wix Forms to enhance functionality, including a robust form builder. Stay tuned for these updates, and feel free to reach out if you have any further suggestions or questions. Your input helps us improve and evolve our platform to better meet your needs.

  26. adou1269
    3.0

    almost what i need for my venue reservation

    Its crazy that there is no good app for venue reservation that allow me to set time precisely: booking morning, after noon, evening etc. and block time when a location is already rented with any staff member...I heard "Resource management" will solve that, when will it be release ?

    Stored reply

    1. Reply

      Hi, Thank you for reaching out. At the moment Wix Bookings is not blocking locations, but only staff and Resource Management will be the solution for it. We are working to release it as soon as possible. Best Regards, Nati

  27. sgarciao1
    3.0

    Problem with payment page

    It doesn't matter which payment method I have active (including cash), the app asks the customer for his billing address on the payment page. This is not viable if our customer buys every week a new sesh and they have to complete all these fields. Also, we are in Argentina and the default field is "United States". We need to be able to turn off the billing address info. The app is great, I am really sad I can't use it because of this small detail.

    Stored reply

    1. Reply

      Hi, Thank you for reaching out. At the moment there is no way to do it but the good news are that it something that we work on and its going to be released soon. Best Regards, Nati

  28. matjazzalaznik
    3.0

    Missing function of adding clients that make phone reservations

    Hello, I would like the application to allow customers who order by phone to be added manually and for them to be able to sign in with just their phone number and name, as the email address is not always available.

  29. derickgauthierdasi
    3.0

    Pas assez d'options

    Le service de réservation est bien, mais il manque beaucoup d'options. J'aurais aimé avoir plus de personnalisation dans le formulaire comme des boutons radio, des menus déroulants, la possibilité d'ajouter une date et heure directement dans le formulaire au lieu de devoir le faire dans une autre page. Juste ajouter de quoi personnaliser plus les formulaires.

    Stored reply

    1. Reply

      Thank you for your feedback! We have noted that some of our users, such as yourself, are looking for more types of fields in the booking form, and hope to provide this in the future. I invite you to vote for this feature request. That way we'll also notify you as soon as it's available: https://support.wix.com/fr/article/demande-de-fonctionnalit%C3%A9-ajouter-diff%C3%A9rents-types-de-champs-au-formulaire-wix-booking Have a great day, Elad from Wix

  30. stylisticperfectio
    3.0

    I wish booking and check out was simpler

    I love Wix as far as a website builder, but as a business owner and managing my client at check out I a very limited. If I selected custom pricing for a service when it comes to how service will be paid I can’t adjust payment during check outs. Also I can’t add service during checkouts for appointments that was booked by clients. I should be able to make changes as needed. Tip option should show up when clients use tap to pay. We need to be able to save cards on file so we can set up cancellation fees and late fees. Business number should be available in one of the plan options and customers should have to have a number on file rather than n email I order to book. A lot of people don’t check emails and older clients don’t have emails so they are unavailable to book appointments on their own

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      Hi, Thanks for the feedback, we appreciate it. Both the ability to add tips to extra fees when collecting payments and the ability to charge a cancellation free are under development these days and we hope you will be able to use it soon. You can vote for this feature requests here and get notified when its released: https://support.wix.com/en/article/wix-bookings-request-adding-tips-or-extra-fees-when-collecting-payment-from-clients https://support.wix.com/en/article/wix-bookings-request-charging-clients-a-late-cancellation-fee Wix Bookings team.

  31. esthersglamour
    3.0

    good but...

    you guys need to add a save card on file option for merchant for cases of no shows and cancellation fee charges. other than that its a good app could be updated a little tho

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    1. Reply

      Hi Esther, Thank you for the feedback. Cancellation fee is a feature we are currently working on. You can vote for this feature request here and get notified when its released: https://support.wix.com/en/article/wix-bookings-request-charging-clients-a-late-cancellation-fee Elad from the Wix Bookings team.

  32. genomac
    3.0

    Problem for bundle

    Hello guys, I have an issue. I am a touristic guide and for groups less than X person , I offer a price for example of 50 €. Any additional person upon X should add another 5/10 € or other variable to the 50 € original one. How to proceed ? I have tried that for days ... Thanks in advance for your feedback.

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      Hello there, Great question. This use case is in deed a common one. Gladly, we support tiered pricing options for services. So you may setup the pricing for 1 person 50 Euro and any additional person 5/10 Euros. Your clients may choose the number of additional participants they would like to add. Please refer to this guide as to how to set it up: https://support.wix.com/en/article/wix-bookings-understanding-price-options Feel free to get in touch with our customer support for any additional questions. Best regards, Asaf from the Wix Bookings team

  33. abrandy07
    3.0

    Good for beginners but needs more

    I am an esthetician, so I would love if I could customize my client forms with more detailed fields instead of the general options available. I wish there was a way I could customize the drop down menu for specific questions/info I need to collect. The other major issue I'm running into is not being able to connect my Square device to the site so that my clients can pay the balance of their service after the service is rendered.

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      Hi, thanks for your review. 1. Advanced customization of the form are in our future plans 2. Wix also offers several ways to charge your clients: - Use your phone with the 'Tap to Pay' feature to charge credit cards - Use the Wix mobile Point of Sale which connects to your mobile phone - Enter credit card details manually, in either the desktop or app, then save for later usage. - Ask your clients to allow saving their credit card for later usage by the business, and then charge them - Send an e-mail with an invoice for the clients to pay themselves over the web Note that these require to use Wix Payments as your payment provider, and some are limited to the US. Feel free to contact support for help setting those up.

  34. sorassam
    3.0

    Looks great, but I cannot sync google calender :(

    Looks great, but I cannot sync google calender :(

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    1. Reply

      Thanks for your feedback! Please contact support so we can help with the calendar sync issue and help to resolve it, and get you going :)

  35. stroe70
    3.0

    Only allows 2500 characters and does not allow attaching a link either

    Hello. In the "Booking Services" section, under "Service Details" the "Description" field only allows 2500 characters and does not allow attaching a link either. In my case, 2500 characters is too little, and if it was possible to attach a link, I could have directed the site visitors to another page on the site, but the lack of the link prevents me from doing so. I have a travel agency and in this section I describe my travels and it is impossible for me to limit myself to 2500 characters. Is there any way to significantly increase the number of characters in the "Description" field and/or add link attachment functionality? For example, I saw that in the "Store" section, in the description of the articles, there is a field where I did not find the character limit + you can attach links + you can set the text format. Can something like this be implemented in the "Description" field in the "Booking Services" section? Thank you and I await your reply.

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      Hi, Thanks a lot for your feedback, I completely understand your point. We do plan to improve the the description part in the Service creation form in the future, and we will take your great feedback under consideration. If you are interested in creating a custom solution, it is possible to either: 1. Create a custom book flow with custom service page that you can design the way you want. More info here: https://dev.wix.com/docs/develop-websites/articles/wix-apps/wix-bookings/creating-a-custom-bookings-experience 2. Use the regular book flow and replace just the service page: https://dev.wix.com/docs/develop-websites/articles/wix-apps/wix-bookings/build-a-custom-booking-service-page Best, Wix Bookings team

  36. breathlesstravelag
    3.0

    Poor Customization! Please Fix

    As a travel agent and event planner, I recently had the opportunity to explore your app, and I wanted to share my feedback with you. While I acknowledge the nice concept your app presents, I must express my frustration regarding its limitations in terms of customization to meet specific business needs. In my line of work, it is imperative to gather comprehensive information from clients before booking appointments. Unfortunately, your app's current customization options fall short in this regard. While it may work seamlessly for certain businesses, it does not quite cater to the diverse needs of professionals like myself. I would like to suggest that you consider expanding the app's customization capabilities and enhancing its user-friendliness. This would undoubtedly make it a more versatile tool for a broader range of businesses. While the app is not without merit, it does require some refinement to become a one-stop solution, eliminating the for third-party applications.

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      Hi, Thanks a lot for trying our app and giving us feedback, we appreciate it! There is an option to customise the default booking form with custom fields, as well as different forms for different services - more info about it here: https://support.wix.com/en/article/wix-bookings-customizing-booking-form-fields If you need more customisation you can also use Velo code to create a complete custom booking flow, here is a good starting point: https://dev.wix.com/docs/develop-websites/articles/wix-apps/wix-bookings/creating-a-custom-bookings-experience Lastly, if you need more customisation to the current Booking Form, you can vote for the feature Request here: https://support.wix.com/en/article/wix-bookings-request-adding-different-types-of-fields-to-the-wix-booking-form We plan on improving our Booking Form in the future and we'll take your feedback under consideration. Thanks, Orly from Wix Bookings

  37. sewlutionswa
    3.0

    Lacking for what I need

    I want to use this to schedule appointments and allow customers to cancel if they change their mind. I was able to set scheduling, but the process is very bulky and feels more like purchasing a service than scheduling an appointment. There is also no option for the customer to cancel a scheduled meeting (unless they register an account). I wish it were a little more flexible.

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      I want to extend my sincere gratitude for taking the time to submit your review. In regards to the concern you raised about the absence of a customer cancellation option without registering an account, I'd like to inform you that this feature is currently a work in progress and will be available in the near future. Regarding the mentioned "bulky process," I believe I can be of assistance. Please feel free to schedule a convenient time here: https://natis345.wixsite.com/bookcall/booking-calendar/30-minutes-call?referral=book_button_widget Best regards, Nati

  38. jimenezricardo277
    3.0

    no translation or videos

    This app is great, but you CAN'T add translations and videos for services.

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      Hi, Thank you for taking the time to write to us. Happy to hear you are enjoying our app and to learn more about what's missing in it for your needs. You can vote for the feature request: Creating a Multilingual Site with Wix Bookings in the following link : https://support.wix.com/en/article/request-creating-a-multilingual-site-in-wix-bookings. Thanks, Elinor from Wix Bookings

  39. eerlijk-waar
    3.0

    can't find the upgrade

    totaly stupid maybe it is me, but can't find the upgrade anywhere keeps looping me back to need to upgrade in the editor, from the editor i am looped back to need to upgrade the popup and again and agian

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    1. Reply

      Hi, Thank you for taking the time to give us feedback, and sorry about the inconvenience! The customer care team will help you resolve it. https://support.wix.com/en/article/contacting-wix-customer-care-for-support Best, The Wix Bookings team

  40. guilhermenobrega
    3.0

    Não é possível colocar um intervalo padrão nos agendamentos

    Por exemplo, se quero ter um intervalo padrão de horário de almoço não consigo. Teria que bloquear manualmente dia por dia.

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    1. Reply

      Hi there, Thanks for taking the time to feedback us we really appreciate it. As you wrote it's not possible to set a recurring blocked time, we will take your feedback into account and consider adding it to our product. In the meantime i can offer you 2 ways to do it. 1. Download the Time Blocker app from Wix app market, then you can create recurring blocked time (the smallest recurring interval is weekly so you will need to do it once for every day). Link for the app - https://www.wix.com/app-market/bookings-business-availability 2. You can create a class service and set a set it as recurring in your calendar, this will be just to block the time and the service should be hidden so your visitors can't book it. Sorry for the inconvenience and thanks for your feedback, Wix Bookings team

  41. elodymonot3
    3.0

    dommage pas d'envoie sms pour la France

    Je suis contente de cette nouvelle fonctionnalité, envoie de mails de rappel, automatisation, qui va du coup avec mon site, je retire 2 étoiles car l'envoie d'SMS pour des rappel de rendez vous est absent pour la France, vivement que cette option arrive pour avoir 5 étoiles

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      Hi elodymonot3, Thanks for your feedback. I'm happy to share that we are working on adding SMS support for Wix Bookings and having a more feature reach experience around client communications. Stay tuned. Asaf Wix Bookings Team

  42. chefnikki2
    3.0

    Add-ons not available?

    Will Wix ever incorporate an add-on feature for this app? For example, if you book a massage and wanted to add aromatherapy or hot stone treatment. A drop down box or something where clients could choose from extra options. I have a business where my clients need to specify what meals they need prepared for their sessions. Since there's no add-on feature, I've had to offer the selections via Wix Store even though I don't sell tangible products. This has made my booking process confusing and full of unnecessary steps. I'd give this 5 stars if this feature was incorporated. If this is available, and I just don't know how to find it/someone could direct me to it, I'll happily change my review!

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      Hi there! Thanks for the feedback, we appreciate it. I'm super excited to tell you that this feature is in development. We would love to hear your feedback considering it, and maybe to reach out to you in order to make sure we're going to the right place with it. I forwarded your details to the team working on it, I hope it's okay (if not - you can tell them). Best, Michelle & the Wix Bookings team

  43. aboparai68
    3.0

    Needs a lot of work.

    The app itself is pretty straight forward, but my only problem comes with this app is that it's limited to editing your service title, service page, etc. I want my website to look a certain way and I want my customers to engage right away with the call to action. But I have to work around the Customize Widget gadget thing soo much that I have decided to just not use any Service pages or titles and connect my button to the calendar where they can book their classes. If we could have more templates for calendars and more freedom to how we want our service page to look, rather than filling the description in the "Manage Services", This app would become golden. I don't want to pay an additional $30-50 for other apps when I am paying a decent amount for this site anyway.

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      Hi Aboparai68, Thank you for taking the time and writing your feedback. We are continuously working on improving the Editor experience, including allowing using the calendar as a separate widget, giving more flexibility and additional way to customize the service list and service page, and many more. I recommend reaching out to our support team and getting a more detailed explanation of the existing and upcoming functionalities and features. Best, Erez from the Wix Bookings team

  44. partenariatbigapp
    3.0

    Pas assez de fonctionnalités pour le moment

    J'ai des services qui dure une journée entière, tous les jours de l'année. Les clients peuvent venir à tout moment de la journée s'inscrire et participer au service, ce qui n'est pas possible avec Wix réservations car ils n'ont plus accès à l'inscription en ligne si la session de cours a déjà commencé... c'est vraiment dommage, je cherche encore une solution pour mes services.

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      Hi, Bar from Wix Bookings team here :) Thank you for taking the time to write us feedback! I would very much like to hear more about your needs, I sent you an email so we can discuss it.

  45. groomingroom-vintage
    3.0

    Not great...not functioning for several weeks

    Online booking Calendar not functioning for the past fews weeks . I received an immediate call back from customer care changing my review due to the excellent response time!

  46. pictology2022
    3.0

    It's good to get started with the basics.....

    Not a bad app to get started with the basics. What I'd really love to be able to do from a marketing standpoint is be able to create HTML versions of the reminder emails. Right now, they're pretty basic and don't really allow for any other customisation aside from the email content. Still looking at the other booking reminder apps in the app market, this is still probably the better option. In short: would really love to be able to customise the reminder emails to be branded like the rest of my site......

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      Hi, I'm Sam from the Wix Bookings team. I'm happy to inform you that you in fact can customize your reminder emails with HTML! You currently can't do so from the Bookings settings entry point, but you have a lot more freedom if you create a new email automation. Learn more about customizing email automations here: https://support.wix.com/en/article/wix-automations-customizing-automated-emails In the near future, these same capabilities will be found under the Booking settings. Wishing you all the best! Sam

  47. drdionneross
    3.0

    Provides basics

    Now started having clients book my services and works well so far. Would love to be able to move around/re-order my questions on the customizable booking form. I am able to do that when creating a form in Events but not in Bookings.

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      Hi! Sam from Wix Bookings here. We hear you and understand that you'd like more functionality in the customizable booking form. I've created a feature request for this on your behalf. It's going into our backlog of requests to review, you'll be notified if we add this ability. Thanks for your feedback! Sam & the Bookings team

  48. flanobrian
    3.0

    It's only OK

    It's only ok. I'd like to sort my clients alphabetically by name per session, but I can only sort by registration time. Can anyone help with that problem?

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    1. Reply

      Dear customer, currently it's possible to sort the participants list by registration time only. On the mobile app it's also possible to filter the list by the payment status. We will consider adding more sorting options thanks to your feedback. Best regards, Rom from the Wix Bookings team

  49. janwonderoz
    3.0

    Need option for clients to Book multiple dates for a package

    Need asap the feature for a client to Book multiple dates for a class or package they ordered. It is an esencial feature and capability of a site like this.

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      Dear customer, I'm happy to say that thanks to feedback like yours, we created a new Cart feature that allows clients to book multiple services in one checkout. These days it is gradually being rolled out and it will be available to everyone soon. I can offer you to join our beta, I just sent some information to your mail. Best regards, Rom from the Wix Bookings team

  50. daozentrum
    3.0

    Its ok, but room for improvement

    This app has many good features, but recently I cannot synchronize it anymore with my google calendar. I would appreciate a possibility to show the Bookingcalender itself on the website. Of course not the personal data of the members, but only the Title of the programme - like the google calendar. So people could easily find their schedule.

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      Hi there from Bookings Team. Thank you for sharing your feedback with us. We appreciate it. Regarding your question about the booking calendar, we would like to contact you personally to better understand what you meant. However, in the meantime, we suggest using the Weekly timetable to showcase your class schedule on the website. Have to mention that we show courses differently because users can only book the entire schedule. Nevertheless, we are happy to explore alternative options to ensure that you have the best experience possible. Thank you for your patience, and please let us know if you have any further questions. Best regards, The Bookings Team

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Paid

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