Lumifish Pop-Up

By Lumifish LABS

Add an interactive pop-up to your website

Wix marketplace
  • Wix Recommended

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Cactus Eli cactus-eli
  • Recommended in business recommended-in-business
  • supported by wix studio supported-by-wix-studio
  • Business Tools business-tools
  • Convert visitors to customers convert-visitors-to-sales
  • supported by editorx supported-by-editorx
  • Cactus False cactus-false
App Market Index analysis
  • Suspicious review pattern
  • Suspicious unpublished review pattern
3 matching reviewers
Rating
Rated 1.45 out of 5 from 158 reviews.
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

Capture your visitors’ attention as soon as they open your website. Lumifish Pop-Up lets you create and add a message that visitors will see upon opening your website. Perfect for gathering your visitors' email addresses, promoting a specific sale, advertising new arrivals, driving customers to a specific page, and more. Choose from over 15 beautiful fully customizable pop-up templates that look great on both desktop and mobile devices. Get started now!

What the listing highlights

  • Add a custom pop-up to your website in just a few clicks
  • Choose from over 15 beautiful pop-up templates
  • Customize everything - title, description, image, link, “thank you” note and more
  • Remove or temporarily hide your pop-up at any time

Developer-written tags

  • lumifish
  • pop-up
  • pop
  • ad
  • promo

Additional product media

Promotional media

Lumifish Pop-Up banner
Banner

Reviews

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
Rated 1.45 out of 5 from 158 reviews.
  1. 5 stars
    17.7% 28 reviews
  2. 4 stars
    8.2% 13 reviews
  3. 3 stars
    13.9% 22 reviews
  4. 2 stars
    14.6% 23 reviews
  5. 1 star
    45.6% 72 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 176 preserved Reviews with at least one stored reply. Median and P75 use 119 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
119
Median first reply
12.3 hours
P75 first reply
4.4 days

Stored publication state

Current stored state across 176 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
158 89.77%
Unpublished
18 10.23%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 2 of 28 stored published 5★ Reviews.
2 7.14%
Very suspicious 1 of 28 stored published 5★ Reviews.
1 3.57%
Extremely suspicious 0 of 28 stored published 5★ Reviews.
0 0%
Suspicious unpublished 1 of 176 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
1 0.57%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
72
Peak Review month
Mar 2016 · 11

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious2 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious1 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished1 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished18 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

  1. seawayproduceauction
    1.0

    CANNOT ADD IMAGES OR MAKE BASIC CHANGES

    There is no scrollbar to see the rest of the editing options so you can't customize as needed, even with the paid option. No customer support. Chatbot goes to error page. Terrible app.

  2. annakarinadeckert
    1.0

    Finger Weg - Totaler Schrott!!!!!!

    Nach installieren der App lässt sich diese nicht mehr löschen! Selbst die Wix Experten konnten nicht helfen! Finger weg!!!!

  3. christopher19815
    1.0

    Terrible app

    Once you load it on you cannot seem to delete it- terrible app

  4. rashelleworkman
    1.0

    No capability to update?

    I've been trying for an hour to update the picture and the link, but neither option is available. It's wasting my time and money to have this on my website. Very frustrating!

  5. ivan9611
    1.0

    App is not reliable.

    If you need app for pop-ups, try anything else than this.

    Stored reply

    1. Reply

      Thank you for your feedback. If you would like to share more insights about your experience using the app, please contact us via email at wix.support@lumifish.com

  6. polefusion
    1.0

    como quitarla

    necesito eliminarla de mi sitio web y no puedo no me deja

    Stored reply

    1. Reply

      Thank you for your feedback. If you would like to share more insights about your experience using the app, please contact us via email at wix.support@lumifish.com

  7. maeckmusikmanageme
    1.0

    Absoluter Schrott, Sorry!

    App läuft fehlerhaft, die Designs sehen absolut billig aus und für die mobile Version ist es eine absolut peinliche Vollkatastrophe!

    Stored reply

    1. Reply

      Hi there, Thank you for your feedback. If you would like to share more insights about your experience using the app, please contact us via email at wix.support@lumifish.com

  8. karolinanr1
    1.0

    mobile crashing

    mobile pop-up completely jammed and doest click off. terrible experience

    Stored reply

    1. Reply

      Thank you for your feedback. The Mobile Pop-up version usually covers the whole device screen so you cannot close it by clicking outside the pop-up itself - you must press the X icon to close. For more information, contact us at wix.support@lumifish.com

  9. kaylaandtony
    1.0

    Can't cancel subscription after signing up

    Stored reply

    1. Reply

      Hi there, Thanks for your feedback. How to cancel any app's subscription on Wix: https://support.wix.com/en/article/canceling-an-app-subscription

  10. nechamab
    1.0

    so bad

    literally the worst app.. I can't even get a refund, It was my fault I paid for a yearly subscription.. it doesn't even work properly on phones and when it does it looks sooooo bad, its a joke. I wish I saw all the bad reviews before paying.you would think, the phone pop up would look better since most customers go on their phones more.... the most brainless app

    Stored reply

    1. Reply

      Thank you for the review. If you would like to provide more detailed feedback, please reach out to us at wix.support@lumifish.com

  11. cstolarchuk
    1.0

    Garbage App

    I should have looked at the reviews. This app is terrible.

    Stored reply

    1. Reply

      Hi, Thanks for the review. If you would like to provide more constructive feedback, you can reach us at wix.support@lumifish.com

  12. donjohngr
    1.0

    Waste of money - special mobile version which is most important

    Desktop app was OK. The issue is when I started the mobile one. Expecting same template to be applied in mobile (but not possible), when I added in mobile pulled down all my content (instead of real pop up was appeared as part of the site content. I deleted one hour after I paid for premium.

    Stored reply

    1. Reply

      Hi there, Thanks for the review. Due to the vertical nature of mobile screens, the mobile pop-up version cannot retain the same template structure as the desktop pop-up version.

  13. futalde1919
    1.0

    Super SUPER limited!

    Yea should've read the comments.

    Stored reply

    1. Reply

      Hello, Thank you for your feedback. All possible customization options are presented in the app settings during the free trial.

  14. samarthya29
    1.0

    We won't recommend it!

    Stored reply

    1. Reply

      Hi there, Thank you for your feedback. If you would like to share more insights about your experience using the app, please contact us via email at wix.support@lumifish.com

  15. richard-kainflemin
    1.0

    Looks like something its not

    This app looks good on desktop. But on mobile looks awful and the function options it gives you don't work. I ordered today and would love to get my money back as its advertising functions that dont work.

    Stored reply

    1. Reply

      Hey there, Thank you for your feedback. Please note that the mobile pop-up comes with a separate widget and independent settings. If you have trouble applying any changes to the pop-up, make sure to clear your browser's cache. If you have any inquiries regarding the app, please contact wix.support@lumifish.com For billing actions, please contact Wix's support team.

  16. mail4jasonrogers
    1.0

    Won't update.

    Stored reply

    1. Reply

      Hi, Thank you for your feedback. If you have trouble applying changes in the app, please clear your browser's cache. For support inquires, please contact wix.support@lumifish.com

  17. upgraded2jg
    1.0

    Free version useless

    Even doesn't allow translate into different languages in a multilingual website.

    Stored reply

    1. Reply

      Hi and thank you for your feedback. A multi-language pop-up is currently not available as an option in both Free and Premium plans. If you have any questions, feel free to contact us at wix.support@lumifish.com

  18. info1304674
    1.0

    Horrible! Glitches!!! Not Worth the $$.

    We paid 29.99US for this 3rd party app and everything was working well until the day our website went live. Whenever the pop up would show NOBODY would be able to "X" out of it. My clients would have to refresh the page at least 3-5 times and sometimes it just wouldn't work at all which would then lead any customer away from our website. We have contacted the app by email because there is NO phone # I could find for a full refund because we cancelled the app as it wasn't working at all and have not heard back. Its been at least 3 weeks!!!! Very disappointed as the customer service or rather lack there of has been horrible. WIX couldn't help me either when I called customer service.

    Stored reply

    1. Reply

      Hi there, Thank you for your feedback. Unfortunately, we have not received an email relating to the specified problem. We suggest you contact wix.support@lumifish.com directly and we will resolve any issue you have with the app.

  19. maggie700
    1.0

    Horrible

    You cannot even add a link to a page on your own website to this pop-up without paying! The free features are useless

    Stored reply

    1. Reply

      Hi Maggie, Thank you for your feedback. A link within a custom pop-up, alongside a handful of other features, is in fact premium. All premium features are indicated with a ribbon in the app settings.

  20. nayanagomesmkt
    1.0

    Não consigo remover

    Stored reply

    1. Reply

      Hi there, Find more information about the app removal process on the following page: https://support.wix.com/en/article/deleting-apps

  21. upcursoseeventos
    1.0

    Não consigo excluir do meu site

    o app some do site e quando publicado fica difícil de manipular

  22. queenangelshop
    1.0

    Doesn’t work

    do not waste your time or money on this app it doesn’t work properly

  23. grandbazaarshopping
    1.0

    The pop up does not show or collects emails

    I have upgraded this feature long time ago but it suddenly dissapeared and do not show and collect emails on my website: grandbazaarshopping.com can you let me know why? Thank you

  24. pedroritadiniz
    1.0

    Lixo. nao funciona

    ao instalar esse app tudo é lindo. Basta voce salvar e voltar a edição do site, que pronto! nenhuma alteração mais é salva, e o único pop up que aparece no seu site, é a tela de exemplo. Ridiculo! Não tem opção para desinstalar e reinstalar sem cancelar o plano de pagamento. Paguei para ter acesso a nada.

  25. ashleytoutounchi
    1.0

    Beyond Annoying

    Despite adjusting the lumifish settings to "minimize in editor" it continues to hove and completely obstruct my vies in the wix editor. Makes it impossible to effectively edit your site. Completely worthless- esp after paying for the upgraded version.

  26. culturaempreendedora
    1.0

    Não consigo apagar

    Não consigo apagar o app de uma página e não consigo ajuda para isso também.

  27. javisf
    1.0

    mislead

    pay for what I am already paid? wtf

  28. nephianderson-taue
    1.0

    STAY AWAY DO NOT USE

    DO NOT USE - I installed the app all going fine for 2 days then BOOM the mobile POP up stop working after i accidentally deleted it. i contacted the developers who tried to fix the problem with stupid remedy's after a couple of emails they come back and said you need to have the premium version to get the mobile feature. So after i explained that i never purchased they premium version and it was working now all of a sudden i need to have the full version even tho it doesn't state that in the free or premium feature when purchasing. So i purchased the app for a month just to see if it works and it didn't. Stay away from this do not use you will be disappointed

    Stored reply

    1. Reply

      Hi there, thank you for your feedback. If you run into any further issues with the mobile app version, make sure to contact wix.support@lumifish.com and we will resolve them as soon as possible.

  29. natysgajate
    1.0

    NO SATISFECHO

    Necesito desinstalar la app y no me deja hacerlo. Es urgente, hace tiempo que intento, no me funciona y me esta complicando. Cómo la desinstalo? porque segui los pasos para desinstalar y nada sirve

  30. jasonpalidwar
    1.0

    GARBAGE

    HELP HELP, THIS CANT BE DELETED ONCE INSTALLED. DO NOT UPGRADE OR ADD TO YOUR SITE, (YOU WILL REGRET IT)

    Stored reply

    1. Reply

      Hi, find out how to remove apps from your Wix site via the following page: https://support.wix.com/en/article/deleting-apps Contact us to email wix.support@lumifish.com if you have any additional inquiries.

  31. cdcooper08
    1.0

    Doesn't work

    I've edited this free template 3 times, previewed fine. When I published to my web site my template didn't save any of the 3 times. Waste of my time.

    Stored reply

    1. Reply

      Hi, if you have any trouble saving the changes, make sure to clear your browser's cache (or use the Incognito mode) prior to making the changes. Contact us to email wix.support@lumifish.com if you have any additional inquiries.

  32. esteticamicropigme
    1.0

    I hate this app

    I have been trying to remove it from my page but can't, and it is not the least bit intuitive. Even after I cancelled my subscription there's no place to remove the pop up. horrible.

    Stored reply

    1. Reply

      Hi, find out how to remove apps from your Wix site via the following page: https://support.wix.com/en/article/deleting-apps Contact us to email wix.support@lumifish.com if you have any additional inquiries.

  33. goalbangalore
    1.0

    Does not work on mobile

    On mobile its not triggered on the page added.

    Stored reply

    1. Reply

      Hey, thank you for reaching out. Please note that desktop and mobile versions have separate app widgets - make sure to add a mobile widget to make the pop-up available on a mobile site. Contact us via email wix.support@lumifish.com if you have any additional inquiries :)

  34. info151721
    1.0

    i hate this pop-up

    its not easy to navigate, I cant even figure out how to delet this stupid thing

    Stored reply

    1. Reply

      Thank you for your feedback. Contact us via email wix.support@lumifish.com and we will help you to solve any issues you run into.

  35. molecularinstruments
    1.0

    Popup messed up formatting of mobile site and showed again upon restarting browser

    Activating the popup on the mobile version of our wix site messed up the formatting of the header on all pages. Had to delete the app and revert the page to fix the issue. Another concern is that the popup loaded each time the browser was restarted even though it was set to load only once per popup update (or once per month). On the plus side, the setup was intuitive and the results were attractive.

  36. recomm2
    1.0

    Wow

    Why would Wix carry a product with such bad reviews? It reflects poorly on the Wix brand and Wix can't be making any real money with it.

    Stored reply

    1. Reply

      Hey, thank you for reaching out. If you have any inquiries about this product, contact us via email wix.support@lumifish.com, and we'll help you to resolve the issue as soon as possible.

  37. bioentrada
    1.0

    No funciona |||

    La he usado con anterioridad y funcionó en su momento bien, pero ahora, al cargar información nueva no actualiza y cuando publico aparece la información base de lumifish, no la información que quiero publicar.

  38. cueneytkozan
    1.0

    its not user friendly

    ı would offer to check the application if its easy to use or not!!!

    Stored reply

    1. Reply

      Thank you for your comment! Contact us via email wix.suport@lumifish.com and tell us what do you find difficult about our Lumifish Pop-Up app. Your opinion is very important for us!

  39. 7f5z8f
    1.0

    CANNOT REMOVE

    HOW DO I REMOVE THIS? IT KEEPS POPPING UP AND THERE IS NO WHERE TO DELETE THIS APP

    Stored reply

    1. Reply

      To delete Lumifish Pop-Up app from your website, open WIX Editor, select the app and click Delete button on your keyboard. If Lumifish Pop-Up app doesn't appear on the WIX Editor, please check if Header and Footer of your website is turned on. Contact us via wix.support@lumifish.com and we'll help you to delete the app.

  40. beav45
    1.0

    Does not work as described and customer support is almost non-existent.

    Pop-up for mobile didn't work. The customer support were not interested in providing a solution, only on giving advice on how to set it up (which I had already done). Pop-up for the main site works OK but it could be a lot more user friendly. Wix Code may be a better and free option.

    Stored reply

    1. Reply

      I'm very sorry for your bad experience with our app. If we could do anything for you, just let us know via email wix.support@lumifish.com. This time we'll do our best to not let you down.

  41. neilmartin2
    1.0

    Brown circle in the middle

    Why is there a Giant brown circle with an exclamation mark in the middle of the popup? Does that disappear once it is published? If not , then that is pretty messed up.

    Stored reply

    1. Reply

      Hi, You can hide the icon you are writing about by following these steps: 1. Open app's settings window. 2. Click 'Content' tab. 3. Scroll down until you find 'Show label'. 4. Flip the toggle next to it. If you have any further questions, don't hesitate to contact us via wix.support@lumifish.com

  42. kiaksar98
    1.0

    its not working

    Stored reply

    1. Reply

      Please, contact us via wix.support@lumifish.com regarding your case, and we'll look into it.

  43. tjasagracner
    1.0

    Can`t delite the app :/

    I installed the app only to learn that it does not suit my needs. Now I would like to delete it, but it is not on "My app list". The pop up is shown every time I visit my page editor now and it annoys me! The header/footer is on!

    Stored reply

    1. Reply

      Contact us via wix.support@lumifish.com and we'll check your case.

  44. vseprosro
    1.0

    I CANNOT DELETE IT FROM MY SITE

    How do I delete it from my site? It's stuck!!!!!!!

    Stored reply

    1. Reply

      It might be that Header and Footer of your website are turned off, and that cause you can't find the app in the WIX Editor. Temporary turn on Header and Footer of your website and you'll be able to delete the app from your website. Contact us via wix.support@lumifish.com if you have any further questions.

  45. bejdavies
    1.0

    Poor

    Good design but poor functionality. All I need it to collect emails and have an automated email response. Unfortunately this doesn't work.

    Stored reply

    1. Reply

      I'm really sorry that you find Lumifish Pop-Up app worth only one star. However, we constantly develop the app to make it better. And we'll consider implementing your suggested functionality in the future.

  46. jrhayg
    1.0

    Used to work great...

    It used to work great and was very happy with it. But recently the App stopped popping up, stopped saving the changes I was making and cannot even get it to pop up in the editor page. I have deleted it and re-installed it several times but did not fix the problem. Such a shame.

    Stored reply

    1. Reply

      Contact us via wix.support@lumifish.com and we'll help you with your case.

  47. bingewin
    1.0

    I can't stand websites with these things

    Stored reply

    1. Reply

      I'm really sorry that you rate our app only one star. If you have any suggestions how to make it better, contact us via wix.support@lumifish.com.

  48. sherylklinecardiff
    1.0

    Can't get Lumifish off my Wix site

    Canceled my subscription and turned "off" the pop-up display, but it still shows on mobile devices (even after clearing cache from mobile browser.)

    Stored reply

    1. Reply

      Mobile pop-up and pop-up of desktop site are different widgets, and they are to be deleted separately. If you want to remove mobile pop-up from your website, find an icon of mobile pop-up, select and delete it. Note that it might be more than one mobile pop-up added to your website. Contact us via wix.support@lumifish.com, and we'll help you to remove mobile pop-up from your website.

  49. magnamounts
    1.0

    Not Mobile Friendly

    While this looked pretty good on a desktop it looks terrible on a mobile device, deleted the app from my site, a waste of time

    Stored reply

    1. Reply

      Contact us via wix.support@lumifish.com and we'll help you with setting up your mobile pop-up.

  50. joycespencermusic
    1.0

    Doesn't work anymore

    I used lumifish pop-up a couple of months & it was great. But today I tried over & over again to no avail. I searched for answers in wix customer support and found other customers had issues. I don't know if this is a wix or lumifish issue. I can add the app, edit the app, but when I return after preview, I can't find it anymore to do more editing.

    Stored reply

    1. Reply

      Lumifish Pop-Up app doesn't appear on WIX Editor if 'Header and Footer' of your website is turned off. Turn 'Header and Footer' of your website on and you'll be able to edit your pop-up. Contact us via wix.support@lumifish.com and we'll help you with this issue.

Plan comparison

Pricing & Plans

Free plan available
Free

Free

Free

Free

  • Change It Anytime
  • Add Images
  • Customize the Text
Paid plan

Premium

$2.49 / month

$29.99 billed yearly Save 16% yearly

$2.99 / month

  • Change It Anytime
  • Add Images
  • Beautiful Templates
Detailed App featuresCompare all 8 structured features
Comparison of 2 pricing plans
FeatureFreeFreePaid planPremium
Change It AnytimeAdd, edit, remove or temporarily hide your pop-up at any timeIncludedIncluded
Add ImagesAdd images to your pop-up that instantly grab your site visitors’ attentionIncludedIncluded
Customize the TextAdd a title, description, “thank you” note, etc., to create the exact pop-up content you needIncludedIncluded
Easy to AddEasily add a custom pop-up to your website in a few clicksIncludedIncluded
Beautiful TemplatesChoose from over 15 pre-designed templates to create your pop-up withNot includedIncluded
Gather email addressesAdd tool to your pop-up for gathering your site visitors' email addressesNot includedIncluded
Add IconsChoose from a selection of practical pop-up icons to make your message stand outNot includedIncluded
Add LinkAdd link to your pop-up to drive visitors to a specific website page or promotionNot includedIncluded
Displayed prices exclude tax where supplied.