Online Payments by vcita

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

i These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.

1. P

   petmedsotc November 26, 2023, 17:19

   ★★★★★ 1.0 Unpublished

   Hated it

   I did the free trial and then later discovered without my approval I was being charged for it and didn't even have an account with them.

2. C

   carmen499 August 28, 2022, 22:47

   ★★★★★ 1.0 Unpublished

   App doesn't work

   App has not been working for over a week and vcita admits it's a known glitch in their system, but has done nothing to fix it. Meanwhile, I can't collect payments on my website. FRUSTRATING!!

   Stored reply

   1. ReplyAugust 29, 2022, 09:24

      Hi there! Sorry to hear about your experience. We are committed to your success and our teams work tirelessly to provide any assistance needed. We do our best to respond fast, and are usually able to answer requests within one business day. Please let us look into your case, find out what went wrong, and make sure to improve. Please use this link to share your experience: https://support.vcita.com/hc/en-us/requests/new Thank you!

3. V

   valentinamathias July 20, 2022, 09:56

   ★★★★★ 1.0 Unpublished

   Terrible - don't waste your time

   Wouldn't let me do different payment amounts for different services I offer. Then also just reverted to the basic nothing button when I just used it for one serviced. I paid for an upgrade thinking that was the problem. It wasn't. Found an app that actually works - the PAYPAL payments button. After trying to use the paid version for less than an hour, they won't provide a refund. Daylight robbery.

   Stored reply

   1. ReplyJuly 20, 2022, 11:15

      Hi there! Thanks for sharing your experience and so sorry to hear you were facing these difficulties while setting up your account. You can set a different price for each one of your services on the service settings page. We'd be happy to walk you through it if needed (: We're committed to helping our clients get their online payments up and running quickly and easily, so we'd love to be in touch and provide assistance. Please use this link: https://support.vcita.com/hc/en-us/requests/new Looking forward to hearing from you!

4. Y

   yourpocketcode January 2, 2021, 05:29

   ★★★★★ 1.0 Unpublished

   Horrible Button

   When you choose this button or any of the wix buttons, you will never think you anyone could be so stupid in developing a payment button. The amount part of the payment form forces you to put in a fixed amount. They didn't think the box should be blank allowing clients or customers or patients pay what ever is outstanding or what ever they owe you. In the developers tiny and empty skulls, they thought surely a payment must be a fixed amount. I dont know what planet they live in but it is so so so so stupid, you will try to navigate and manipulate it to no avail because you wouldnt want to believe anyone could be so stupid developing a payment button with a fixed amount and no other options to pay other amounts. Secondly, they dont think service businesses exists and they developed this with sales in mind. Gosh i could have rated this useless button negative 1000.

   Stored reply

   1. ReplyJanuary 4, 2021, 18:50

      Hi there! Thank you for contacting us. To have your clients type in a custom amount to pay, just leave the Product/Service price field blank in the button Settings. Clients will be able to type in the amount to pay. - vcita Team

5. G

   gorgeousgreenchef September 8, 2020, 12:18

   ★★★★★ 1.0 Unpublished

   Shady verification Tactics

   I am using Wix to invoice clients and collect payments. Once I was asked to verify my account and I did. I submitted my bank statement and they approved my account. Now that I am receiving more payments, I am constantly being asked to verify my account which holds up the time for me to receive my money. This is too much. If I am not changing the bank I use, why am I constantly being asked to verify the same bank account, which slows down my disbursement time. Pay pal does not even do all of this. I would recommend using PayPal, or another payment system. No one has time to continuously worry about if Wix has decided to hold their funds, because they need to verify the same information they have supposedly verified before.

   Stored reply

   1. ReplySeptember 8, 2020, 16:23

      Hi there, Thank you for contacting us. Please keep in mind that vcita is a separate entity from both Wix and PayPal. Our app connects with your PayPal account to funnel payments to your PayPal account, however we do not actually process payments or manage the transfer of funds from PayPal to your bank account. Please contact our support team at https://www.vcita.com/contact so that we can look into the issue in more detail and identify where the problem is! - vcita Team

6. A

   andreacacere0 August 4, 2020, 20:13

   ★★★★★ 1.0 Unpublished

   How much is it?

   Stored reply

   1. ReplyAugust 4, 2020, 20:22

      Hi there! Thank you for your interest. With vcita, you will get a 14 day free trial - no credit card required. After that, purchase any one of our subscription plans to continue using vcita. Visit our pricing page at https://vcita.com/pricing to find a plan that's right for you! When you are ready, you can upgrade at any time under Settings > My account. - The vcita Team

7. G

   gaidu123 June 17, 2020, 20:14

   ★★★★★ 5.0 Unpublished

   Flexible plugin for anyone.

   As a person that is not familiar with the whole design and setup of websites, I was able to set up this plugin within 20 minutes or so. Also, love the currency support. 26 and counting!

   Stored reply

   1. ReplyJune 17, 2020, 21:43

      Hello! Thank you for taking the time to leave feedback. We really value it. We're glad you were able to set up the plugin easily! We value on having our products easily integrate into your business's workflow. We're constantly expanding, so look out for more currencies in the future. Thank you again for leaving a review and have a wonderful day! - Team vcita

8. N

   nasifakhan2 June 15, 2020, 20:24

   ★★★★★ 5.0 Unpublished

   I like it very much, very costumizable plugin.

   The main thing I prefer Online Payment Button is because it allows you to customize the button with your website design and fit my needs. Important aspect here is that the plugin has mobile view integration so it fits the theme of my website even when visited from a phone browser. The second thing is allowing custom payments, which gives me the option to also receive tips.

   Stored reply

   1. ReplyJune 15, 2020, 21:12

      Hello! Thank you so much for taking the time to leave feedback. We're really glad you love the customization options for the button. Tips is definitely a great use for the Online Payment Button and we hope to continue improving our plugin to include more features. Thank you again for leaving feedback. We value it so much! Have a nice day! - vcita Team

9. T

   tislam55 June 14, 2020, 20:49

   ★★★★★ 5.0 Unpublished

   Excellent plugin, hope you add crypto!

   Loved the plugin, easy to install and set up with what I need. I currently use it one two different websites and I hope that in the near future you guys add crypto as payment too.

10. M

    mariaroy12 June 12, 2020, 23:30

    ★★★★★ 5.0 Unpublished

    Using it because it has a mobile application

    The main reason I'm using this plugin is because they offer a mobile application. I can track payments even when I'm not in my office.

11. J

    jhonnyrobwp June 11, 2020, 20:05

    ★★★★★ 5.0 Unpublished

    Very good Stripe alternative

    I started on adding Stripe as my payment process on my website but I though I might find something useful on Wix plugin market. I found this plugin and after a week of using it, I can say that it does fit my needs perfectly.

12. B

    benphillips1235 June 10, 2020, 21:25

    ★★★★★ 5.0 Unpublished

    Very important plugin for subsciption based websites

    I run a small subscription based website for a marketing service. Through this plugin I can easily accept different payment methods without the need of having different plugins for each specific payment method.

    Stored reply

    1. ReplyJune 10, 2020, 21:43

       Hello! Thank you for taking the time to leave feedback. We're glad to have you a part of vcita and value your feedback. If you ever have any questions, feel free to reach out to us. Thank you and have a nice day! - vcita Team

13. J

    jamessmith131 June 2, 2020, 00:53

    ★★★★★ 4.0 Unpublished

    Works as described

    Works as described. Like Milk it does exactly what's on the box.

    Stored reply

    1. ReplyJune 2, 2020, 14:48

       Hi! Thank you for your feedback. we appreciate it! If you ever need any assistance, please contact us at vcita.com/contact

14. U

    urlaarasta May 20, 2020, 14:33

    ★★★★★ 1.0 Unpublished

    No log in to PayPal from turkey

    Stored reply

    1. ReplyMay 20, 2020, 15:15

       Hi there! Looks like Paypal may not be available in Turkey! Our app allows you to connect with Stripe, Square or Paypal, but we do not have control over their fees, policies or coverage areas. If you do have more questions about Paypal, I recommend reaching out to the Paypal support team! - vcita Team

15. V

    vmoir2007 January 16, 2020, 13:55

    ★★★★★ 1.0 Unpublished

    Wix Payments is a disgrace

    I set up wix payments and entered all details and was immediately allowed to receive payments from customers. I did so almost instantly assuming that the account had been verified. in fat it hadnt and almost 1 month on still hasnt. This therefore means they can hold onto the money and not release it. Wix Payments should NOT allow any person to receive money until the account has bene verified. It is criminal and now I cannot get any assitance from anyone at the moment apart from sections copied and pasted from there site that I have already used. There seems to be no online chat help or call number for this section of Wix - it is an utter disgrace.

    Stored reply

    1. ReplyJanuary 16, 2020, 16:55

       Hey, the button you just rated is provided by vcita (and not by Wix). In case you created an account on vcita.com to use our button we kindly request that you email our support team to support@vcita.com. Please note that vcita just provide the integration to the different gateways -PayPal/Square/Stripe. Vcita does not have access to the money transferred on the different gateways and therefore can NOT hold money to its clients. In case your review relates to another pay button on wix we first invite you to try vcita’s and second to update your review. We are here at your service. The vcita Team

16. B

    boiteaservices December 9, 2019, 13:01

    ★★★★★ 1.0 Unpublished

    nul argent bloqué (la vrai note c'est 0)

    mon client m'a réglé et l'argent n'a jamais été transféré sur mon compte (ça fait 2 mois !)

    Stored reply

    1. ReplyDecember 9, 2019, 16:54

       Hello, Thank you for contacting us. vCita does not process client payments, handle any of the funds, or determine when funds will be paid out. This is all handled by the Payment Gateway you connect to. Please reach out to your payment gateway such as PayPal, Stripe, or Square for more assistance. You can also reference the following article for more direction. https://support.vcita.com/hc/en-us/articles/227896068-How-Do-Payment-Payouts-Work-with-vCita- Have a good day! Bonjour, Merci de nous contacter. vCita ne traite pas les paiements des clients, ne gère aucun des fonds ou ne détermine pas quand les fonds seront versés. Tout cela est géré par la passerelle de paiement à laquelle vous vous connectez. Veuillez contacter votre passerelle de paiement telle que PayPal, Stripe ou Square pour plus d'assistance. Vous pouvez également consulter l'article suivant pour plus d'informations. https://support.vcita.com/hc/en-us/articles/227896068-How-Do-Payment-Payouts-Work-with-vCita-

17. S

    sasgafo November 28, 2019, 05:31

    ★★★★★ 1.0 Unpublished

    Bad Service

    The service has not been working with internet explorer for DAYS....during our biggest fundraising period. Our small charity is losing hundreds of dollars and all vCita support can say is "we're sorry and we are working on the problem" Currently looking for another provider that i can implement ASAP before we lose more money

    Stored reply

    1. ReplyNovember 28, 2019, 11:20

       Dear customer, We appreciate your business and understand the frustration. We're currently putting all efforts in fixing the matter. As a small business our self, we understand that every action counts and matters, and the technologies that are by your side should work for you and support you. This is our mission and we will take every step needed to fix the matter and continue to support you in managing your business.

18. K

    kirknilsen October 2, 2019, 12:12

    ★★★★★ 1.0 Unpublished

    FRAUD

    Site said there were ZERO % taken from your credit transactions, just pay for the plan. I paid for the plan and am now getting a larger percentage taken from my payments than paypal was charging!! In response to your response : When signing up for the wix business plan, ABSOLUTELY NO WHERE did it state I would recieve fees from the third party payment processor. Wix and friends made it APPEAR as if wix stores themselves were the processor stating a zero percent fee. Be up front open and honest with your clients, you are completely disrespectful greedy con artist snakes. I own a business and am 100% up front about my pricing. I do not lie and trick my clients into giving my friends companies money while pretending it is all done through my business. Will never be doing business with you again and will ensure no one else does. Big mistake.

    Stored reply

    1. ReplyJanuary 6, 2020, 19:09

       Hi there, Thank you for your review and sorry about the misunderstanding here. vCita is not a payment processor: we integrate with Paypal, Stripe and Square to funnel payments through your chosen payment processor. While vCita does not charge any fees, you will still pay the fees charged by your payment processor. To learn more, please take a look at this article from our help center: https://support.vcita.com/hc/en-us/articles/227896088-Does-vCita-Charge-Transaction-Fees- - vcita Team

19. T

    tillnow1 August 29, 2019, 12:21

    ★★★★★ 1.0 Unpublished

    Stay away, they are thieves

    I thought how easy use wix payments....... not they are horrible if you expect it to work think again. Then when it dose I had a charge back never sent a email a call nothing until they sent me a email saying my payment account was closed. I emailed them because they don’t allow phone calls I was told by wix. Well I have emailed them 2 times and that takes 2 days for a response normally avoiding the answer. End of the story the refunded the customer and say it has been to long now for me to do anything about it I lose the money customer Keeps there product and I have a website that didn’t work now. If you want to keep you business running and your money in your pocket stay away from this horrible company

    Stored reply

    1. ReplyAugust 29, 2019, 16:11

       Hello there, Thanks so much for contacting us and I do apologize for your troubles with Wix. While we do not handle the payment processing with Wix, we're always happy to assist with our website widgets and other scheduling and CRM capabilities over at vCita. Definitely feel free to contact us here: https://www.vcita.com/contact Again, we apologize for the trouble. Let us know how we can assist! Thank you, -vCita Support

20. K

    kassfraser June 21, 2019, 08:54

    ★★★★★ 1.0 Unpublished

    Really glad I've read the reviews here

    Stored reply

    1. ReplyJune 21, 2019, 14:09

       Hi there, Sorry to hear you weren't satisfied with your experience with vCita. Do let us know if there's anything we can do to make this right by submitting a request at https://www.vcita.com/contact. - vCita Support Team

21. S

    suppliercollc May 7, 2019, 01:37

    ★★★★★ 1.0 Unpublished

    first.

    after I read the first comment about there maybe being a 29.99 charge, Im now hesitant to use this system. I will be looking around now

    Stored reply

    1. ReplyMay 7, 2019, 07:50

       Hi! Thank you for your feedback! I really think you'd benefit from a call with one of our business consultants who could take you through the many features and options within our software. You can schedule a free demo with us (https://live.vcita.com/site/vcita.sales/online-scheduling?service=a99f07563a8ce480&s=cs).

22. H

    home2homes May 6, 2019, 19:20

    ★★★★★ 1.0 Unpublished

    This is actually a fraud. No one can actually make a payment on this App

    This is actually a fraud. No one can actually make a payment on this App unless you pay a minumum of $29 per month. You set-up everything and it looks like its working. But the payment form is not actually enabled. It took me online chat and two emails for them to finally be honest. I can't why they are not honest up front rather than waste people's time. Its deceptive and dishonest. This is the email from the company- You need to purchase a minimum of the Essentials Account, which is $29/Mo. and you may get 20% off if you pay annually. When the person making the payment fills in their Name, and email, (MINIMUM DATA) to start, the vCita system creates a client card. YOU are the one that decides how much information you want from them up-front when you design the INTAKE CARD. My suggestion is that you take advantage of our Business Package Promo. With that, you pay $59.00. I can then GIVE you the second month FREE. Then you get a Professional to do an On-Boarding with you and not only ensure you are up and running quickly, but then show you functionality that is NOT apparent in the trial, but very helpful in growing your business. Cheers!

    Stored reply

    1. ReplyJanuary 6, 2020, 19:16

       Hi there, Thank you for your review. At the time of reviewing, our free payments plan allowed you to accept up to $300 in payments per month without a paid subscription. In response to popular request, vcita now offers a payment button plugin for Wix which allows you to accept unlimited payments without a paid subscription. You can learn more about our subscription options here: https://www.vcita.com/pricing - vcita Team

23. C

    coachketihgrainger April 6, 2019, 20:48

    ★★★★★ 1.0 Unpublished

    what are the fees

    I see there is a paid plan and a free plan. However I would like to know if there are additional fees per transaction? And what ACH if any is this run on eg Stripe?

    Stored reply

    1. ReplyApril 7, 2019, 09:19

       There are no additional transaction fees in vCita. The only fees are from the gateway you use such as PayPal or Stripe.

24. C

    creativemadu December 30, 2017, 23:20

    ★★★★★ 1.0 Unpublished

    hi

    is this app available for sri lanka?

    Stored reply

    1. ReplyDecember 31, 2017, 18:21

       Hi there. The vCita browser version and mobile should be available to you. If there are any problems with it please do not hesitate to contact us through your vCita account with more information so that we may assist. Kind regards,

25. T

    techsmk12 October 6, 2017, 09:45

    ★★★★★ 3.0 Unpublished

    accept payments

    hello does this app work with stores from Iraq!?

    Stored reply

    1. ReplyOctober 10, 2017, 10:15

       Hi there. Thank you for reaching out. vCita is working as a gateway. The payment account is through either Stripe or PayPal. Unfortunately both do not support accounts out of Iraq, so if you are located of there there will not be a way for you to collect online payments using vCita for now. Hopefully this will change in the future. Kind regards,

26. S

    sanzmoller September 10, 2017, 11:42

    ★★★★★ 3.0 Unpublished

    App price?

    Hi there, what's the price to include this app in a WIX Premium site? Is it a one off payment or a monthly payment? Is there any support? Thanks in advance, Fernando

    Stored reply

    1. ReplySeptember 10, 2017, 12:35

       Hi! Thank you for contacting us. This is out pricing page that I recommend you review to get some more insights: https://www.vcita.com/pricing We offer monthly and annual plans, depending on your needs. The level of support you get per plan is detailed on the pricing page. Kind regards,

27. B

    britamosquera August 29, 2017, 15:01

    ★★★★★ 3.0 Unpublished

    Other currency availables?

    Hi! I want to install this app but I need to know before if it will support payments made on Guatemaltecan Quetzal, Dominican Peso and Colombian Peso. Thanks, B

    Stored reply

    1. ReplySeptember 1, 2017, 22:08

       The payments we accept are directly related to the payment processing gateways we work with: Stripe.com and PayPal. These three, in particular, are unsupported by PayPal at this time, so we cannot allow them in our current interface. We're working on solutions that will offer more flexibility in the future.

28. F

    frontoffice51 August 2, 2017, 16:51

    ★★★★★ 3.0 Unpublished

    accepting online donations

    can I use this on our website for our church to accept donations, and giving?

    Stored reply

    1. ReplyAugust 6, 2017, 06:58

       Absolutely! You can set up a payments link to allow your visitors and members to donate whatever they wish, or create a button for a specific amount. There are other ways to customize this as well, depending on your subscription level. Please reach out to our team using the "Contact Us" button in your vCita dashboard to open a ticket so we can help you find the best solution for your needs.

29. D

    deliziaviajes July 23, 2017, 08:22

    ★★★★★ 3.0 Unpublished

    Consulta

    Hola, debo enviar facturas en dólares a mis clientes en Argentina. Podrán usar sus tarjetas de crédito habituales? Veo que no aceptan pesos argentinos pero la factura estará en dólares de USA Otra pregunta, si deseo transferir directamente el dinero cobrado a mi cuenta bancaria en euros, ustedes convierten la moneda? Cuál es el costo? Me cobran en el premium por cada venta o fijo mensual más allá de la cantidad de transacciones? Gracias

    Stored reply

    1. ReplyJuly 24, 2017, 07:15

       Hi there, Thank you for reaching out. Indeed we unfortunately do not support Argentinian Peso. If your client pays you, they will pay with the currency you select in your vCita account (US dollars) and the invoice will appear in USD as well. As for premium accounts, you can select to pay for a monthly, which will be charged every month, or pay once for an annual subscription. The advantage of an annual plan is that is costs less. I recommend you review our pricing page for more information here: https://www.vcita.com/pricing Hola, Gracias por contactarnos. De hecho, lamentablemente no apoyan el peso argentino. Si su cliente le paga, pagará con la moneda que seleccione en su cuenta vCita (dólares estadounidenses) y la factura aparecerá en USD. En cuanto a las cuentas premium, puede optar por pagar un mes, que se cobrará cada mes, o pagar una vez por una suscripción anual. La ventaja de un plan anual es que cuesta menos. https://www.vcita.com/pricing

30. N

    nasratjan113 June 29, 2017, 19:42

    ★★★★★ 3.0 Unpublished

    paymethods

    dear wix I have one question why is it that you have only two pay methods, creditcard and paypal ? can you integrate more paymethods ? it would attract more customers to the webshops. Like in the netherlands they use Ideal and all over the world many other paymethods. please can you clear that out for me I could not find any customer service to ask the question. so I wrote down here thank you

    Stored reply

    1. ReplyJune 29, 2017, 21:21

       Hello, Thank you for your feedback. We are currently exploring additional payment methods, including a custom payment solution from vCita. Once we have implemented this feature, we will be sharing this on our Facebook forums. As always, the best way to reach the vCita Support Team is through your vCita dashboard. Thank you for being a valued client and have a great day! -Jayne

31. A

    ajtodogan June 14, 2017, 14:28

    ★★★★★ 1.0 Unpublished

    What about for TURKEY?

    Can I use this for Turkey?

    Stored reply

    1. ReplyJuly 10, 2017, 22:33

       I went to check Stripe.com and found the current list of accepted currencies here: https://stripe.com/docs/currencies - it looks like they are accepting Turkish Lira, TRY. If you're having any issues with the deployment for payment processing, you may want to open a ticket directly with Stripe.com. If there's a problem in our interface, please contact our Support team directly by selecting "Help" from the upper right of your vCita dashboard, then "Contact Us" in the fly-out help menu.

32. G

    gabyalexfa April 11, 2017, 15:59

    ★★★★★ 2.0 Unpublished

    South African Rand

    hi, If I add this product, will my customers be able to pay for their products using their card. will they be billed in Rands?

    Stored reply

    1. ReplyAugust 2, 2017, 13:25

       Hi! sorry for the late reply. With vCita your client can pay online. We also support ZAR as a currency through PayPal so your clients will get invoices in that currency. Kind regards,

33. P

    puhovandrew March 2, 2017, 13:14

    ★★★★★ 1.0 Unpublished

    Как оплачивать в России?

    Не могу понять - как добавить оплату по картам для России? Для регистрации на данных сайтах нет такого варианта и пишет, что они тут не работают! Как быть?

    Stored reply

    1. ReplyAugust 2, 2017, 13:27

       Hi There. We currently supported payments for RUB through PayPal. You can define that and your PayPal gateway through settings > payments. Kind regards, Всем привет. В настоящее время мы поддерживаем платежи за RUB через PayPal. Вы можете определить это и свой шлюз PayPal через настройки> платежи. С уважением,

34. N

    nimuemoonwolf February 22, 2017, 03:38

    ★★★★★ 3.0 Unpublished

    Payments Question

    So I can only receive $300 a month through sales? Wanna verify before I consider the app. :)

35. M

    magobracelet February 12, 2017, 23:04

    ★★★★★ 1.0 Unpublished

    Online Ödeme

    Neden kredi kartı ile ödeme alamıyorum ? Sanal mağaza'da online ödeme sistemi olmalıdır. Eğer siz yapamıyorsanız dışarıdan entegre yapabilmeyi açmanız gerekiyor. Ben Kredi kartı ile online ödeme almak istiyorum. Lütfen yardımcı olunuz.

    Stored reply

    1. ReplyAugust 2, 2017, 13:29

       Hi there. Our payment gateways are PayPal and Stripe. Both are unfortunately not supported in Turkey at the moment. Kind regards, Merhaba. Ödeme ağ geçitlerimiz PayPal ve Şerittir. Her ikisi de maalesef Türkiye'de şu anda desteklenmiyor. Saygılarımla,

36. V

    visasur February 10, 2017, 14:45

    ★★★★★ 1.0 Unpublished

    morocco payment

    Hello, the app suports payments to Moroccan Dirham (Mad) ? Thx

    Stored reply

    1. ReplyAugust 2, 2017, 13:23

       Hi, sorry for the late reply. At the moment we unfortunately do not support this currency.

37. C

    cyrilcoiffeur87 November 28, 2016, 14:47

    ★★★★★ 2.0 Unpublished

    tout est en anglais

    ce qui me gonfle largement, c'est le fait que tout le monde n'est pas dans l'obligation de savoir parler l'anglais, en l’occurrence cela est mon cas ....je fais comment hein ?

    Stored reply

    1. ReplyNovember 29, 2016, 22:05

       Nous sommes désolés d'apprendre que vous êtes déçu. En ce moment, nous ne pouvons offrir notre support qu'en anglais. Nous avons la possibilité de mettre vCita dans plusieurs langues, y compris le français! We're sorry to hear you are disappointed. At this time we are only able to offer our support in English. We do have the option to set vCita to many languages though, including French!

38. E

    eline-gommers November 14, 2016, 02:40

    ★★★★★ 2.0 Unpublished

    eWay

    Can I use eway with this??

    Stored reply

    1. ReplyNovember 14, 2016, 19:14

       Hello! eWay is not one of the payment portals we offer. At this time vCita is compatible with Stripe and PayPay.

39. S

    saketmalpani1 November 12, 2016, 12:11

    ★★★★★ 1.0 Unpublished

    PLEASE UPLOAD A VIDEO ABOUT HOW TO USE IT

    Stored reply

    1. ReplyNovember 14, 2016, 19:17

       Hello! Our team is working on this! Please feel free to use the Help button at the top of your screen to see the videos we currently have available. If you have specific questions please reach out to our support team using the Contact Us button inside your vCita Dashboard.

40. U

    universk4 October 5, 2016, 16:12

    ★★★★★ 3.0 Unpublished

    payment with mastercard

    i have payoneer mastercard and i hope i get paid using it beide of paypal, can i link it

41. K

    kariinakaram September 20, 2016, 19:26

    ★★★★★ 3.0 Unpublished

    Hello, the app suports payments to Real (Brazil)?

    Stored reply

    1. ReplySeptember 21, 2016, 22:40

       Hello! vCita does not limit the countries that can use our app - however, our payment processors (PayPal and Stripe) do. You will want to check out their account limitations to find out which one will work for your business.

42. C

    caapicreando September 7, 2016, 01:32

    ★★★★★ 3.0 Unpublished

    $12.5 US per month or year?

    Premium service is $12.5 US per month or year?

    Stored reply

    1. ReplySeptember 12, 2016, 21:36

       Hi there, This price is the cost per month if you do our annual Starter plan. The Annual plan is charged in one lump sum of $149.40.

43. T

    thatcraftshoppe1 August 12, 2016, 19:19

    ★★★★★ 3.0 Unpublished

    Sales Tax

    Does using this app automatically populate the sales tax based on the location of the buyer?

    Stored reply

    1. ReplySeptember 12, 2016, 21:33

       Thanks for your review - sorry for the delayed replied. Sales tax is not automatically calculated - it can be added manually through our invoices though.

44. C

    cherieherring July 29, 2016, 15:48

    ★★★★★ 2.0 Unpublished

    app cost

    how much is the premium online payment app? One time? Monthly?, yearly?

    Stored reply

    1. ReplyJuly 29, 2016, 18:41

       Hello! We have a number of premium plans. The Online Payments is currently $149.40/year or $17.90/month. Please email us at sales@vcita.com or call our team at 855-824-8244 to help you find the right plan for you!

45. F

    fantingqiao July 25, 2016, 14:04

    ★★★★★ 3.0 Unpublished

    Could vCita add Stripe's 'Alipay' and 'Recurring Payment' function?

    Stored reply

    1. ReplyJuly 25, 2016, 21:19

       Thank you for contacting vCita, and for providing your feedback. It's greatly appreciated! We truly value customer feedback and the Feature Request Forum is one of the main ways we keep track of what our customers want in vCita. Other vCita users can vote/comment on your idea, and our product team also reviews the requests submitted there. Our Feature Request Forum can be found here: http://support.vcita.com/forums/21163531-Features-Requests Please do let me know if I can assist you further with any questions you may have. Have a great day!

46. E

    emmanuelpreizal June 21, 2016, 11:54

    ★★★★★ 2.0 Unpublished

    Plafond des paiements

    Le problème pour cette application: C'est que le plafond est limité a 300€ par mois. Mon business peut facturé jusqu'à 2000€. Peut on augmenté le Plafond? Merci pour votre réponse

    Stored reply

    1. ReplyJune 21, 2016, 21:45

       Salut! Nous pouvons certainement! S'il vous plaît contacter notre équipe de vente au 855-824-8244 ou les sales@vcita.com pour discuter de ce qui de nos régimes de primes sera le mieux adapté à vos besoins. Hello! We definitely can! Please contact our sales team at 855-824-8244 or sales@vcita.com to discuss which of our premium plans will best suit your needs.

47. S

    sachmet2 June 7, 2016, 09:34

    ★★★★★ 3.0 Unpublished

    invoices

    Are invoices send automaticly ?

    Stored reply

    1. ReplyJune 7, 2016, 21:34

       Hello and thanks for the review. No, we do not have the option to send automatic invoices at this time.

48. D

    daisymodelsagency May 23, 2016, 08:54

    ★★★★★ 3.0 Unpublished

    Question Does it support Ksh. (Kenyan Shilling) and how do i go about setting up?

    Stored reply

    1. ReplyMay 23, 2016, 20:32

       Thank you for contacting vCita. Currently, vCita's payment gateways are Stripe and PayPal. PayPal does not support payment processing in Kenyan Shilling, however Stripe may allow payments to be accepted in Kenyan Shilling in certain countries. Hope this helps! Please let us know if you'd like to get started with vCita. You can contact us for further info here: https://www.vcita.com/about/contact_us

49. A

    abasilou9 May 16, 2016, 18:47

    ★★★★★ 2.0 Unpublished

    Monthly subscription

    Is it possible to set up a monthly subscription with this app?

    Stored reply

    1. ReplyMay 18, 2016, 23:12

       Thank you for your review. Currently vCita's functionality does not allow the collection of automatic monthly subscription payments through our app. However, we have received requests for this functionality to be added and we are hoping to add in the future.

50. I

    incom0002 May 16, 2016, 17:10

    ★★★★★ 3.0 Unpublished

    how to connect with Stripe?

    I add this App but I don't get how to connect with my Stripe account to my Wix website by linking them with my stripe API key. Also I try to looking for help or support center how to do it.

    Stored reply

    1. ReplyMay 18, 2016, 23:09

       Thank you for writing us. You should not need to connect your vCita and Stripe account using the API because Stripe payment processing is native to vCita. The following article from our support forum should help you get started collecting payments in vCita through Stripe: https://support.vcita.com/entries/23065762