My Mobile App

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

i These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.

1. V

   vickingoman April 21, 2020, 20:12

   ★★★★★ 2.0 Unpublished

   Still not publish

   The support also doesn't answer me and my app not publish, I tried login at the site but I don't find how! Could some body help me?

   Stored reply

   1. ReplyApril 22, 2020, 00:45

      Hi Victor, following your upgrade to a premium plan yesterday you would have received a request to fill in the feature menu and complete your app account for Apple. Please email us back at support@mymobileapp.online with any further questions.

2. K

   kilyanman April 19, 2020, 04:33

   ★★★★★ 2.0 Unpublished

   Can not publish

   Stored reply

   1. ReplyApril 19, 2020, 09:57

      Please contact support@mymobileapp.online and I'm sure we will be able to assist. We look forward to seeing you engage with your customers with your published mobile app as our many customers are doing.

3. R

   rammarketingdesign April 1, 2020, 02:57

   ★★★★★ 2.0 Unpublished

   very basic

   very basic not really as described at all, the sites dont integrate at all you pretty much have to rebuild your entire site on the app on very basic settings

   Stored reply

   1. ReplyApril 2, 2020, 09:28

      Apple requires the app to have native features for App Store approval. We seek to use as much of your site as possible. So that we assist you, as we have so many satisfied customers, please contact support@mymobileapp.online with your app name for us to review further.

4. K

   kaapeha March 20, 2020, 09:04

   ★★★★★ 2.0 Unpublished

   Not exactly what I thought it was

   It doesn't exactly use your website to build your app. It's not what I thought it was going to do which I was hoping was to somehow dynamically pull your site colors menus and buttons and help you to rearrange them in app form. Instead, choosing to "use your site" for a certain page just creates an embedded iframe type of deal that just shows your actual website page. Otherwise the other features seem simple and easy enough if you want to design your app from scratch, but then it's no different from any other app designing program/service and I wasn't looking to design from scratch.

   Stored reply

   1. ReplyMarch 27, 2020, 08:34

      You're right. We use your website where we can but need to add native capability to get your app approved and in the App and Play Stores. We're looking forward to you being very happy and we will work as hard as we can to achieve that.

5. P

   partypressla December 22, 2019, 23:35

   ★★★★★ 2.0 Unpublished

   Having issues with Publishing

   Stored reply

   1. ReplyMarch 27, 2020, 08:37

      As you know from the communication from our CEO we are committed to assisting you as best we can. This last few weeks have been more challenging for us with new software code and staff care. Thanks for your patience. We know the wait will be worth it.

6. M

   mgaalok November 9, 2019, 15:03

   ★★★★★ 2.0 Unpublished

   Hello

   -How long its will take to launch the app of both Android and IOS ? -Where i can see the mockup from the App? I only can see the colors theme and menu.

   Stored reply

   1. ReplyNovember 12, 2019, 01:17

      Android apps are published within 1-2 days. Apple apps take longer - you will need to register a developer account with Apple which can take some time - once this is done, it usually takes approximately 3 days for your app to be published. You should be able to see a preview of your app in your My Mobile App Dashboard. If you're having any issues, please contact our support team support@mymobileapp.online and have them assist you. Let them know it's you by adding "WIX REVIEW MGAALOK" to the subject field.

7. G

   guitow August 2, 2019, 19:01

   ★★★★★ 2.0 Unpublished

   Very limited and expensive!

   The app is promising, however, it does not deliver enough taking into account the price they charge. Even more important, the App Preview does not show how customised pages appear on the app. So you cannot see how it looks like before paying. Another big limitation is that you cannot add personalised content at the home page. It only allows adding an image or logo. I hope you can improve this details and hopefully reduce the monthly price. It is extremelly expensive for small business that do not sell products.

   Stored reply

   1. ReplyAugust 12, 2019, 04:23

      Hi Guitow, your feedback is appreciated as we are always improving our platform and pleasing our customers is our top priority. Our support team are more than happy to take you through customising your home page, and utilising the features we offer to design a unique and effective application. If you would like assistance with designing your application please open a ticket with us via our zendesk here: https://mymobileapp.zendesk.com We look forward to hearing from you!

8. S

   shakourechar July 27, 2019, 18:15

   ★★★★★ 2.0 Unpublished

   Pricing

   Your pricing isn't clear.... Is monthly, annual, or a flat fee?

   Stored reply

   1. ReplyAugust 12, 2019, 04:15

      Hi Shakourechar our pricing is monthly.

9. G

   g-tracker March 17, 2019, 22:39

   ★★★★★ 2.0 Unpublished

   Menus are missing

   My app is missing the menu to switch between the pages. I've already tried to republish my site and reload the app and it didn't work. I have the free version so I could test the app out before I pay $19.99 a month to have it available on the Google Play Store and the Apple App Store. What's going on?!

   Stored reply

   1. ReplyMarch 19, 2019, 02:49

      Hey g-tracker we have several ways of customising menu styles & functionality with our apps, please open a ticket via our zendesk support with your app name and we will look into it asap! https://mymobileapp.zendesk.com/hc/en-us/requests/new

10. L

    lauracarfang March 8, 2019, 20:09

    ★★★★★ 2.0 Unpublished

    It's confusing getting approved for Apple (iOS)

    I feel like I've spent a lot of money upgrading and trying to get approved for Apple. It's confusing to tell if I should be doing all of the work and updates such as paying $99 to get listed as a developer account on Apple, If this is managed by Wix, or if MyMobile App is working behind the scenes... more updates and communication is strongly recommend. I would also like an update on the status of my website becoming an app. Thank you. I have submitted a support ticket.

    Stored reply

    1. ReplyMarch 11, 2019, 22:46

       Apple is difficult. We would love to do all the work for you, and make the whole experience easy, but Apple insists on the app owner making the account themselves. We thank you for your feedback regarding greater communication throughout the process. We are currently revisiting our processes and will take this feedback on board. We hope our team can assist you in securing your app and that your dissatisfaction can be turned around!

11. E

    enam1292 January 25, 2019, 16:37

    ★★★★★ 2.0 Unpublished

    I WILL UPGRADE IF ONLY ONE ISSUE IS RESOLVED

    The preview shows full screen with all the website buttons but on my huawie p20 it does not show the full page

    Stored reply

    1. ReplyJanuary 29, 2019, 23:34

       Hi there Thanks for reaching out to us, we are sorry to hear you are experiencing issues using MyMobileApp with your Huawei P20. We would love to help you with your issue, please submit a request with us via our online support platform here: https://mymobileapp.zendesk.com/hc/en-us/requests/new

12. D

    daviswill450 January 24, 2019, 21:40

    ★★★★★ 2.0 Unpublished

    Great app but...

    It is a great app, but what is the point of it because you have to UPGRADE to even LIST YOUR APP in the APP STORE!!! Please make it free and i will use it!

    Stored reply

    1. ReplyJanuary 24, 2019, 22:49

       Hi Davis Thanks for giving it a go, we're glad to hear you enjoy the app. In regards to your suggestion, that's an interesting business model you propose, we made the same request to Apple about their iPhones.

13. G

    gamesourcenet September 18, 2018, 20:37

    ★★★★★ 2.0 Unpublished

    pathetic

    2 months waiting for my app to be published. no one was in contact with me and no one responds to your support tickets, absolute waste of time!

    Stored reply

    1. ReplySeptember 19, 2018, 23:10

       Can you please send Ivan ivan@mymobileapp.online an email with the subject head - Review from gamesourcenet as we haven't received anything with similar email address . Your matter will be taken care of with urgency.

14. N

    nelly46545 September 11, 2018, 12:18

    ★★★★★ 2.0 Unpublished

    No answers

    Getting the app built and available on Google Play was a breeze. Upgrading to the Apple App Store has been a nightmare! After an attempt by support to restart the entire process I am still unable to upgrade for my iOS customers! And... am receiving NO support or answers! I wouldn't recommend this app. Update..... This is still CRAP! After receiving a response to this review from Appswiz, I contacted them. I have received a response telling me the issue was resolved. Now, everytime I click "upgrade" it upgrades me to the same Gold level I've been at for weeks and does not upgrade me to the iOS level!! I'm about to ask for a refund and go elsewhere! I'm loosing customers by not having the iOS app!!

15. C

    communicatemcbc August 17, 2017, 23:15

    ★★★★★ 2.0 Unpublished

    Poor customer service

    After reading the recent review, We know we are not alone now. We subscribed to premium service on June 12, Android was done in few days later. For IOS, it takes forever after few revisions. Today is Aug 17 and iOS app is still not available. Sent few emails to follow-up but no response at all. The is poor customer service. We understand Apple hasn't approved it yet for whatever reason (maybe iOS11 release), but you can at least keep us posted and not leaving us unattended (After last update from July 27, I emailed few times to followup) not happy with your service. The Android app's menu also screw up, not fixed after few tickets opened.

16. E

    eurogogo-official August 6, 2017, 06:24

    ★★★★★ 2.0 Unpublished

    Poor customer service

    i had been waiting the apps approval around 3 months, so i tried to send the email to clarity what happen in this matter. However, the customer service just reply me keep wait and nothing! i feel disappointed and considering to cancel the service.

17. L

    ldinternationalsa July 30, 2017, 10:40

    ★★★★★ 2.0 Unpublished

    I need some help

    I try to download the app my self but the only thing I can do with it is contacting the Business. Nothingelse. If so, I think it does not worth the 9.99 Euros/ Month. I would like the customer to be able to see the products, collections, etc. Can somebody help, please?

    Stored reply

    1. ReplyJuly 31, 2017, 06:42

       Can you please email our support team - support@mymobileapp.online - and they will guide you on how to make the app you are after! Please reference this review so we know who we are talking to :)

18. J

    johnnyblazeglass July 15, 2017, 09:13

    ★★★★★ 2.0 Unpublished

    My app isn't updating on the App Store !

    There are a lot of things not showing up on the Apple Store for my app Johnny Blaze Glass. The google play store app version seems to work fine but not the Apple Store. PleaSe help!!!!!!!!! contact@johnnyblazeglass.com

    Stored reply

    1. ReplyJuly 17, 2017, 08:20

       One of our support team will be in touch to help resolve this matter.

19. R

    reikoandshy July 11, 2017, 19:15

    ★★★★★ 2.0 Unpublished

    Still Waiting on Apple To Approve Even Though I Called Apple And They Said It Doesnt Take This Long!

    It's been almost 3 weeks since i have paid for this app. When I email support it takes at least a day to hear back.. On top of that I get the same answer every time " it's apple not us".. well I called apple and they told me the process didn't take as long as I have waited and recommended that I go through apple directly as a developer myself.. Which I am seriously thinking about for both android and apple platforms!!!! Customer service is limited and my customers are constantly ASKING ME FOR THE APPLE APP!!! I don't know what to do but do it myself!!!!!! If anything changes i will change my review but for now Im thinking ABOUT CANCELLING MY SUBSCRIBTION!!!!

    Stored reply

    1. ReplyJuly 12, 2017, 07:12

       I think I speak for you an me both when we say we hope the situation changes! Our support team are working hard to resolve these issues for you.

20. Q

    quentinwiley July 11, 2017, 05:43

    ★★★★★ 2.0 Unpublished

    Awesome but having problems

    I absolutely LOVE the idea. I paid the 10 for the monthly premium access before even trying the app out. But for some reason halfway through the process when it wants me to hit save after reading the policy it crashes and loads me back to the first step.... I thought it was because I had ad blocker on but even when I turned it off had the exact same problem.. I will keep trying but it would be nice to here back from you so you can maybe help. Also so I can have my app and change this 2 star review into a 5!

    Stored reply

    1. ReplyJuly 12, 2017, 07:09

       Our support staff have sent you an email to work out what's going on here and how we can get you up and running. Hopefully it's all sorted quickly and we earn those 3 extra stars!!

21. A

    antonweidner April 20, 2017, 07:46

    ★★★★★ 2.0 Unpublished

    It would be a Great App if the support wasn't poor

    I have tested the free version for about 6 weeks and I was really impressed. I liked the Android App version of my Website. So I decided to buy the premium version. TWO MONTHS!!! have passed and I still have no iOS version of my site! No notifications or news about why it takes so long. Also a request regarding the usage of some of the features, I have submitted remained unanswered for over two months now!! That is not acceptable if you are a paying customer. If I don't receive an answer in the next two weeks I will cancel my premium membership. Easy as that! With this kind of support I would not yet jump into a premium membership, if I was you! If anything should change I will update this review.

    Stored reply

    1. ReplyApril 20, 2017, 08:03

       There must be an issue with the delivery of emails - we have been sending emails to all of our subscribers with updates regarding the latest Apple changes to their Review Guidelines, and the impact of this on app approvals and processing. It concerns us that you have not received these emails. Please check your spam folders in case these emails were unintentionally blocked. If you send an email to our support team referencing this post, we will do all we can to resolve this issue for you.

22. I

    iccradiologia April 19, 2017, 16:51

    ★★★★★ 2.0 Unpublished

    Problema App Store

    Ola, estou com problema sobre a ativaçao do aplicativo para Iphones. sobre o site www.iccradiologia.com.br . Eu ja estou um tempo sem respostas de voces e gostaria que me ajuda-sem, sou premium e fiz a compra de todo o pacote mensalmente, porém ainda não consta a aprovação para iphones, somente para android. Verifiquem por favor, aguardo a resposta.

    Stored reply

    1. ReplyApril 21, 2017, 00:56

       Our support team have sent you an email seeking more information so that we may resolve any issues

23. W

    weapis5 April 5, 2017, 13:28

    ★★★★★ 2.0 Unpublished

    Español

    Tiene soporte en español? toda mi tienda que tengo en mi pagina como funcionaria?

    Stored reply

    1. ReplyApril 6, 2017, 00:05

       En su mayor parte, nuestras aplicaciones soportan todos los idiomas. Y estamos introduciendo más soporte de idioma nativo también. Ya tenemos aplicaciones en: inglés, español, alemán, holandés, chino, árabe, italiano, hebreo, ruso, portugués e hindi, por nombrar algunos ... Creemos que vale más de 2 estrellas! For the most part, our applications support all languages. And we're introducing more native language support as well. We already have applications in: English, Spanish, German, Dutch, Chinese, Arabic, Italian, Hebrew, Russian, Portuguese and Hindi, to name a few ... We think that's worth more than 2 stars!

24. J

    jlollmann March 29, 2017, 23:33

    ★★★★★ 2.0 Unpublished

    better customer service would be nice

    i have been waiting for months for my app, when i contact support all i receive is a automated email saying that apple has changed there review policy , Well then i ask about android and receive the same old line... i have been paying for this service that i have not received any product from.

    Stored reply

    1. ReplyMarch 30, 2017, 01:45

       Please write to our support team - support@mymobileapp.online - and we will do our absolute best to sort this all out as quickly as possible. Please include your app name and any other relevant details in your message. Our staff have been notified to look out for your email!

25. T

    thrivestudies March 10, 2017, 01:59

    ★★★★★ 2.0 Unpublished

    Its okay

    I like this app but just don't like it that only android can be used not apple one of the main targets. Must edit your description because its sort of false and was a bait for me till i figured out apple wasnt included in the trial. wont be getting premium do to that.

    Stored reply

    1. ReplyMarch 13, 2017, 02:44

       There is no trial. There is a FREE option - which gives you Android only; and a PREMIUM version - which gives you apps for both Android and Apple. This is stated in many places, and is the by far the most affordable app solution in the world.

26. L

    lakeishaingram81 November 17, 2016, 15:39

    ★★★★★ 2.0 Unpublished

    question

    will I have my own Icon with my own business name or will I have a wix icon or will my customers have to go through another interface to find my brand

    Stored reply

    1. ReplyNovember 17, 2016, 22:26

       Of course! You will have your own app with any name you choose and your own icon, which you can change later if you decide you want something else. Please contact our support team with any other questions you might have - support@mymobileapp.online - and we'll be more than happy to help you out. If there's nothing else, would you mind removing this negative review? Reviews are very important to us and we work hard to keep our customers happy - let us do the same for you :)

27. B

    briancardozanc October 25, 2016, 06:46

    ★★★★★ 2.0 Unpublished

    slow approval

    been waiting weeks

    Stored reply

    1. ReplyOctober 26, 2016, 23:00

       Hi Brian - the approval process is out of our hands and, while normally it is smooth sailing, there have been a few delays in the past week. You requested your app on October 12th and good news is your app went live on 24th October! An email confirming publication in the Google Play Store would have been sent to you at that time. Our support team has sent you a follow up to see if there's anything else we can do for you at this time. We apologise for the delay and hope any frustration will be turned into great satisfaction as you enjoy your brand new mobile app!

28. O

    onerudyburger October 15, 2016, 13:13

    ★★★★★ 2.0 Unpublished

    INSTANTLY?

    INSTANTLY? I'M STILL WAITING FOR "INSTANTLY".

    Stored reply

    1. ReplyOctober 16, 2016, 06:04

       Hi onerudyburger, unfortunately there are elements out of our control - such as the approval process of the app stores - that delay what is otherwise a very quick process. When we say instantly we are talking about the actual building and submitting of your app for approval, which is done within the hour of you selecting your plan. We apologise for any inconvenience and look forward to seeing you in the app stores very soon!

29. L

    laiqianjie October 12, 2016, 08:32

    ★★★★★ 2.0 Unpublished

    Service support

    The service support didn't reply me when I needed help.

    Stored reply

    1. ReplyOctober 12, 2016, 22:25

       Hi laiqianjie, we love our customers and make a big effort to respond to all enquiries as quickly as we can. We are based out of Melbourne, Australia so sometimes there is a slight delay due to time differences, but we always get back to our customers within 24 hours!

30. G

    guri21090 October 7, 2016, 08:09

    ★★★★★ 2.0 Unpublished

    not open this app

    when i try app open in new window my mobile app feature is not open properly so please error remove

    Stored reply

    1. ReplyOctober 7, 2016, 08:15

       Hi guri21090, We're sorry to hear you're experiencing some frustrations. Please contact our support team at support@mymobileapp.online and let us know what the issue is, and we will do our best to resolve it for your as quickly as possible!