Live Messenger

By UTORIX

Add Facebook Page Plugin to your website

Wix marketplace
  • Verified by Wix

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • test123 test123
  • adiCollection adicollection
  • Adi App List 2 adi-app-list-2
  • Chat Apps chat-apps
  • supported by editorx supported-by-editorx
  • supported by wix studio supported-by-wix-studio
  • Verified verified
  • Random Test random-test
App Market Index analysis No public analysis badge
Rating
Rated 3.56 out of 5 from 514 reviews.
Pricing From $2.99 / month 14-day free trial
Marketplace Currently listed

Overview

About this App

Live Messenger helps to integrate the Facebook Page Plugin on your website allowing site visitors to message you to your Facebook Business Page directly from the website. Instantly get customer questions and reply to them on the go. Easily integrate Facebook Social Plugin into your WIX website. Simply add a link to your Facebook Business Page and you’re good to go. Live Messenger is totally customizable. Set the location, size, and configuration of your chat window, pick your logo, display your cover photo, choose colors, fonts and more. ➽ IMPORTANT: Live Messenger App doesn't work on mobile phones. It works on tablet screen size and larger.

What the listing highlights

  • Add Facebook Social Plugin into your WIX website
  • Add to Some or All Pages
  • Customize Everything
  • Receive Direct Messages

Developer-written tags

  • page

Additional product media

Promotional media

Live Messenger banner
Banner

Reviews

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
Rated 3.56 out of 5 from 514 reviews.
  1. 5 stars
    33.5% 172 reviews
  2. 4 stars
    10.1% 52 reviews
  3. 3 stars
    14.6% 75 reviews
  4. 2 stars
    9.3% 48 reviews
  5. 1 star
    32.5% 167 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 528 preserved Reviews with at least one stored reply. Median and P75 use 222 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
222
Median first reply
11.5 hours
P75 first reply
41.2 hours

Stored publication state

Current stored state across 528 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
514 97.35%
Unpublished
14 2.65%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 172 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 172 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 172 stored published 5★ Reviews.
0 0%
Suspicious unpublished 0 of 528 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
0 0%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
96
Peak Review month
Nov 2017 · 19

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Unpublished14 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

  1. 1upnewlexington
    2.0

    NOPE

    Cant used on the mobile version. Won't load on the desktop version. Great idea, if it worked correctly and was ready for mobile...

    Stored reply

    1. Reply

      Hello, we would love to check your case if we had more information about it. Please, contact us via email support@utorix.com thank you!

  2. kevinreynolds11
    2.0

    Meh... It WIL NOT show on the Home Page

    Shows up on the other pages. But, when opening it, there is no where to type any text... kinda blows actually

    Stored reply

    1. Reply

      Hello, we would love to check your case if we had more information about it. Please, contact us via email support@utorix.com thank you!

  3. hwemp2
    2.0

    It was working then it stopped.

    I saw that it disappeared after working for my website. I'll just go without it if it doesn't start working.

    Stored reply

    1. Reply

      Hello, we would love to check your case if we had more information about it. Please, contact us via email support@utorix.com thank you!

  4. edyvibeservice
    2.0

    ef

    wefw

    Stored reply

    1. Reply

      Hello, we would love to check your case if we had more information about it. Please, contact us via email support@utorix.com thank you!

  5. tonycid7
    2.0

    Falla

    La app tiene muchos errores, las ventanas se llegan a duplicar o triplicar, se puede configurar la ubicación de las ventanas pero no se guarda la configuración y aparece en una ubicación diferente, no se puede minimizar en la versión de editor y estorba al trabajar la edición del sitio.

    Stored reply

    1. Reply

      Hello, we would love to check your case if we had more information about it. Please, contact us via email support@utorix.com

  6. thinksocialbe
    2.0

    not on mobile

    Why doesn't it work on mobile?

    Stored reply

    1. Reply

      Thank you for your feedback. Unfortunately, the Live Messenger app doesn't work on mobile phones.

  7. pupiquita
    2.0

    Can't show up on mobile

    It would be great if it could show up on mobile version

    Stored reply

    1. Reply

      Thank you for your feedback. Unfortunately, the Live Messenger app doesn't work on mobile phones.

  8. soyjosuemarketing
    2.0

    ...

    ...

  9. ivymobilestudio
    2.0

    Doesn't work on mobile

    Mobile version didn't work. Please help me

    Stored reply

    1. Reply

      Hello, we would love to check your case if we had more information about it. Please, contact us via email.

  10. kvtveito
    2.0

    Working, but a bit annoying.

    In settings it should be visible only on one page, but it is present on every page in the editor anyways, and it is not possible for me to switch it off on the other pages. Very annoying when you're editing the other pages. Payed for the premium version (which really should be free), but this basic error should really be taken care of.

    Stored reply

    1. Reply

      Thank you for your suggestion. We value your opinion.

  11. adamjonespc
    2.0

    It shows scroll bars on the tab

    How do i get rid of the scroll bars on the app, on my site it doesnt show it in full size

  12. mylove-ua
    2.0

    Develop it for mobile!

    Why there is still no mobile version? If more than 60% of site users are using mobiles. And I must pay premium for this??

    Stored reply

    1. Reply

      Unfortunately, the Live Messenger app doesn't work on a mobile website. I'm sorry about that.

  13. magnesshayley
    2.0

    Please develop it for mobile!

    I developed an AI bot specifically for messenger and would love to have this for my website, but most people aren't looking on desktops anymore. Look forward to paying for this when the mobile version is here!

    Stored reply

    1. Reply

      Thank you for your suggestion. We value your opinion.

  14. gandadixon9
    2.0

    Hide it when working on site

    Hid it when working on my site went to put it back showing in settings but still doesn't come up plus i think uses on site sometimes would like to hide it when reading stuff on stie

    Stored reply

    1. Reply

      Hello, we would love to check your case if we had more information about it. Please, contact us via email.

  15. stoneindica
    2.0

    Outil Inutile

    L’application ne fonctionne que sur ordinateur et non sur mobile. Quelle arnaque !

    Stored reply

    1. Reply

      Unfortunately, the Live Messenger app doesn't work on a mobile website. I'm sorry about that.

  16. belebergamo
    2.0

    Fala que meu endereço no face não existe

    Não sei como resolver.

    Stored reply

    1. Reply

      Hello, we would love to check your case if we had more information about it. Please contact us via email, and let us know what exactly doesn't work for you.

  17. mitchellmilaitis
    2.0

    cropping issue?

    seems decent. But it starts cropped off until you open it. so all you can read is "messag" not "message us" until you click it open and close it...

    Stored reply

    1. Reply

      Thank you for note, we would love to check your case if we had more information about it. Please contact us via email, and let us know what exactly doesn't work for you.

  18. votitov
    2.0

    How to put the button Live Messenger in the mobile version of the site?

    How to put the button Live Messenger in the mobile version of the site?

    Stored reply

    1. Reply

      Unfortunately, the Live Messenger app doesn't work on mobile websites. I'm sorry about that.

  19. pracowniapieknejsk
    2.0

    Just desktop and no measuring

    Its a pitty this is not working on mobile as most traffic nowadays is from mobile. Also, it would be great to have the possibility to measure leads that used that feature!

  20. jeanclaude0
    2.0

    It never worked properly

    As well, where is the monthly payment feature... not paying for a full year on an app that is iffy!? Just saying! Great idea but needs more thought...

  21. elgoleador09
    2.0

    Live website keeps linking to lumifish labs, and not to my facebookpage.

    Like the title says, on my live published site, it keeps connecting to the facebookpage of LumiFish Labs, and not to my facebookpage.. Very annoying..

  22. martindonegan1
    2.0

    I'd love to rate more

    I love it, problem is that when I put my page link, it says it's invalid, i've copied and pasted from facebook and tried typing it, keep getting "Invalid Facebook Page Address", I have even changed the page address and not working.

  23. everaldogoldspell
    2.0

    This app does not work on your phone?

    Stored reply

    1. Reply

      Live Messenger app doesn't work on mobile websites. I'm sorry about that.

  24. rayc424
    2.0

    if you use mobie web ,it can't show on page

    if you use mobie web ,it can't show on page

    Stored reply

    1. Reply

      Live Messenger app doesn't work on mobile websites.

  25. useconsorciomaring
    2.0

    Estou tendo problemas

    Contratei esse serviço para o meu website e está constando que o endereço da minha fanpage é inválido sendo que estou inserindo as informações corretas nas configurações. gostaria de um suporte para isso, obrigado.

    Stored reply

    1. Reply

      Hello, we provide support only in English. I'm sorry about that. However, I have translated your comment to find out that you have troubles connecting your Facebook Page with the app. Please contact us via email, and we'll gladly help you with that.

  26. ballet-class
    2.0

    Wrong settings

    The app does not memorize facebook page's address upon setting and directs to default site after the website's been published.

    Stored reply

    1. Reply

      Please, contact us via email and we’ll gladly check your case.

  27. simplesweetphoto
    2.0

    Issues connecting my facebook page...

    Paying for subscription and I'm getting the error message that my facebook page is invalid.

    Stored reply

    1. Reply

      Contact us by email and gladly help you to connect Live Messenger app with your Facebook Page.

  28. developmentuk
    2.0

    Not so great

    Doesnt seem to have live chat at all. It sends a message via your site and then you have to go to your messenger externally to carry on the live chat. Doesnt appear on mobile version of your website. Please can you refund my $2.50 and cancel my subscription. Thank you

    Stored reply

    1. Reply

      No, Live Messenger doesn't offer live chat functionality. The app helps integrate Facebook Messenger on your WIX website, and allows your website visitors to message your Facebook Page directly from your website. All further conversation is available on your Facebook Messenger. Regarding refund, please contact WIX support regarding all refund and payment questions.

  29. info890145
    2.0

    OK, but doesnt support mobile site

    It's sad, cause most my visitors and customers use mobiles to browse my store. Only small percentage of people use desktops. Are you planning to add that feature?

    Stored reply

    1. Reply

      Unfortunately, Live Messenger app doesn't support mobile websites yet. We plan to implement this functionality in the future.

  30. samcaunt
    2.0

    This is not live messenger

    Your customers can send messages, but they cannot receive a reply directly in the chat window, the customer has to be signed into messenger via another platform, having also tested this on Chrome, Firefox, IE. It does not load on Firefox browser.

    Stored reply

    1. Reply

      Yes, Live Messenger app allows your website visitors to message your Facebook Page directly from your website. All further conversation is available on Facebook Messenger. The app works on all browsers, and if doesn't load on Firefox browser, please, make sure that Header and Footer of your website is turned on.

  31. peterhindley1
    2.0

    Explain pricing

    where can I see pricing info beyond "From $2.50". What are the terms, why might it be greater than 2.50, is that monthly etc.

    Stored reply

    1. Reply

      Live Messenger app upgrade is monthly or yearly subscription, and it costs 2.50 per month if you choose annual payments, and 2.99 per month if you choose to pay monthly.

  32. bernicechiu
    2.0

    It is broken

    I can't link to my fanpage!!

    Stored reply

    1. Reply

      It is not broken :) Contact us via email and we'll help you to link your Facebook Page with Live Messenger app.

  33. amareto
    2.0

    Removing Lumi facebook page

    I have paid for a premium and turned on messaging on my facebook, but I cannot remove yourl address and add my own.

    Stored reply

    1. Reply

      Contact us via email, and we'll gladly help you to link Live Messenger app with your Facebook Page.

  34. alejandrotametapia
    2.0

    No mobile? Really?

    More than half the visitors come from phone, you need to change this

    Stored reply

    1. Reply

      Unfortunately, Live Messenger app doesn't work on mobile phones. I'm sorry about that.

  35. theasherdasher
    2.0

    Mobile Features Enabled

    Will this be available for mobile viewers any time soon? The majority of viewers are now mobile anyhow. If this feature is available any time soon, we'll certainly purchase. If not, we'll have to find another solution. :/

    Stored reply

    1. Reply

      Live Messenger app doesn't work on mobile phones. I'm sorry for that. If you have any further questions, don't hesitate to contact us via email.

  36. coachgisellalong
    2.0

    link comes out as invalid

    My facebook link comes out as invalid and i add it right. Is not letting me after the / put together the name of the page which is causing the url to not work

    Stored reply

    1. Reply

      It might be that you Facebook Page has some restrictions (age or country) applied. Contact us via email, and we'll help you with your case.

  37. arescybernetics
    2.0

    Always down

    decided to add a different app, as this one was having connection problems

    Stored reply

    1. Reply

      Contact us via email with your case. Thanks.

  38. ifasysites
    2.0

    MOBILE VERSION

    Todo buenisimo... pero no la opcion del chat en mi Mobile Phone, estoy haciendo algo mal o es solo para version pc?

    Stored reply

    1. Reply

      Live Messenger app doesn't work on mobile phones. I'm sorry bout that.

  39. pndeajvu
    2.0

    mobile view

    this Live Messenger don't support on Mobile View?

    Stored reply

    1. Reply

      Live Messenger app doesn't work on mobile phones. If you have any further questions, don't hesitate to contact us via email.

  40. srosbury4ever
    2.0

    address bar.

    wont let me do it..says invalid facebook page address...because you have a space after the "/" i assume..

    Stored reply

    1. Reply

      Live Messenger app works only with Facebook Pages. If you get an error message, make sure that you enter the address of Facebook Page, and not of personal Facebook profile. As well, the error message you are writing about might appear if your Facebook Page has any restrictions applied. In that case, open you Facebook Page, click 'Settings', and remove all restrictions applied on your Facebook Page.

  41. geotrvavel1
    2.0

    Problema con reconocimiento de la pagina

    Lamentablemente no reconoce nuestra pagina de empresa. Favor atienda el mail enviado urgente. favor validar porque no reconoce esta pagina https://www.facebook.com/GeoTravelchile/

    Stored reply

    1. Reply

      Your Facebook Page may have some restrictions (age or country), and these restrictions cause the issue you are writing about. Open you Facebook Page and click 'Settings', and remove all restrictions applied on your Facebook Page.

  42. rosemarydreamteam
    2.0

    pague la app pero no funciona bien?

    Hola podrian ayudarme a resolver un problema con la aplicacion... baje la app y la instale pero cuando quiero editarla en cada espacio aparecen signos de exclamacion (!!!!!!)

    Stored reply

    1. Reply

      Contact us via e-mail email and we'll help you with your issue.

  43. ofiquomuebles
    2.0

    versión movil

    LA APLICACIÓN NO APARECE EN VERSIÓN MÓVIL.

    Stored reply

    1. Reply

      Unfortunately, Live Messenger app doesn't work on mobile devices. I'm sorry about that.

  44. steffesandre
    2.0

    Great Idea, BUT Without Smartphone/App compatibility actually useless

    More than 75 % our website visitor using their Smartphone, so as long as it is not available across all devices actually useless

    Stored reply

    1. Reply

      Thank you for your comment. Unfortunately, Live Messenger app doesn't work on mobile phones yet. I'm sorry about that.

  45. steadyteknick
    2.0

    Good app but not worth the payment

    This is pretty useful and if you have a Wordpress website, you can integrate that same feature for free. It's a third party that created this app, no wonder they want their pocket change smh

    Stored reply

    1. Reply

      Thank you for your comment. We appreciate it.

  46. wolfefitgirls
    2.0

    Issue: Can't find my page

    The app cannot find our page.

    Stored reply

    1. Reply

      Thank you for contacting us. Please, contact us via support@utorix.com and we'll try to help you.

  47. momentsbymeb
    2.0

    not working

    not sure why I'm getting a unsafe message

    Stored reply

    1. Reply

      I'm happy to inform you that the issue you were writing about is solved. Thank you for contacting us.

  48. uplandweb
    2.0

    One of The Most Perfect App Executions I Have Seen in 5 Years BUT NOT MOBILE FRIENDLY.

    This app leaves nothing to complain about for me, it has perfect fine tuning options for color and positioning, just love it. Dinging 2 stars: NOT AVAILABLE IN MOBILE. Sorry, fix it and let me know and I will revise this to an otherwise 5 star review. Else, please provide a workaround and can do the same :) apps and things that are not available on mobile are not going to cut it these days, they are only available to 50% of my visitors at best. I understand this may be a Wix limitation, but I cannot tell them to fix it, you can (not that I have not, I have, they are very mum on these topics and resort to canned and non-explanations all the time). I ding one more star despite its promises, this app also does not come useful for when I needed it the most. For a client of mine who is a small business with 15 or so locations/facebook pages, and wix sub pages per each location, and I wanted to have a separate wix chat for each locations employees to talk to customers through facebook, but that is not possible with this app. It only understands one settings for the entire website.

    Stored reply

    1. Reply

      Yeah, unfortunately, Live Messenger app doesn't work on mobile phones. I'm sorry about that.

Plan comparison

Pricing & Plans

From $2.99 / month14-day free trial
Paid plan

Premium

$2.39 / month

$28.68 billed yearly Save 20% yearly

$2.99 / month

  • Get Set Up Easily
  • Receive Direct Messages
  • Add to Any or All Pages
Detailed App featuresCompare all 5 structured features
Comparison of 1 pricing plan
FeaturePaid planPremium
Get Set Up EasilyEasily integrate Facebook Social Plugin into your WIX website. Simply add a link to your business’s Facebook page and you’re good to go. ➽ IMPORTANT: Live Messenger App doesn't work on mobile phones. It works on tablet screen size and larger.Included
Receive Direct MessagesVisitors can direct message you Facebook page and you can reply right back to their Facebook.Included
Add to Any or All PagesYou decide which pages Live Messenger appears on.Included
Set Your AvailabilityYou choose the exact days and hours when Live Messenger appears on your site and visitors can message you.Included
Customize EverythingLive Messenger is totally customizable. Set the location, size and configuration of your chat window, pick your logo, display your cover photo, choose colors, fonts and more.Included
Displayed prices exclude tax where supplied.