Live Messenger
By UTORIX
- Verified by Wix
Product media
Screenshots
1 of 4



Overview
About this App
Live Messenger helps to integrate the Facebook Page Plugin on your website allowing site visitors to message you to your Facebook Business Page directly from the website. Instantly get customer questions and reply to them on the go. Easily integrate Facebook Social Plugin into your WIX website. Simply add a link to your Facebook Business Page and you’re good to go. Live Messenger is totally customizable. Set the location, size, and configuration of your chat window, pick your logo, display your cover photo, choose colors, fonts and more. ➽ IMPORTANT: Live Messenger App doesn't work on mobile phones. It works on tablet screen size and larger.
What the listing highlights
- Add Facebook Social Plugin into your WIX website
- Add to Some or All Pages
- Customize Everything
- Receive Direct Messages
Additional product media
Promotional media

Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 528 preserved Reviews with at least one stored reply. Median and P75 use 222 Reviews with valid dated stored replies. Reply authorship is not inferred.Stored publication state
Current stored state across 528 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 514 97.35%
- Unpublished
- 14 2.65%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 172 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 172 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 172 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 0 of 528 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 0 0%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 96
- Peak Review month
- Nov 2017 · 19
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Jul 2016 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2016 | 8 | 2 | 2 | 1 | 1 | 2 | 0 | 0 | 0 | 0 | 1 |
| Sep 2016 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 4 |
| Oct 2016 | 6 | 1 | 3 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2016 | 9 | 1 | 2 | 3 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
| Dec 2016 | 6 | 1 | 0 | 2 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jan 2017 | 7 | 1 | 4 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Feb 2017 | 7 | 2 | 1 | 1 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
| Mar 2017 | 7 | 4 | 1 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2017 | 16 | 5 | 3 | 3 | 2 | 3 | 0 | 0 | 0 | 0 | 0 |
| May 2017 | 9 | 4 | 1 | 2 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jun 2017 | 12 | 2 | 3 | 0 | 3 | 4 | 0 | 0 | 0 | 0 | 2 |
| Jul 2017 | 11 | 5 | 1 | 1 | 0 | 4 | 0 | 0 | 0 | 0 | 0 |
| Aug 2017 | 8 | 1 | 0 | 1 | 3 | 3 | 0 | 0 | 0 | 0 | 0 |
| Sep 2017 | 11 | 2 | 0 | 2 | 1 | 6 | 0 | 0 | 0 | 0 | 1 |
| Oct 2017 | 9 | 3 | 2 | 1 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Nov 2017 | 19 | 6 | 1 | 6 | 2 | 4 | 0 | 0 | 0 | 0 | 1 |
| Dec 2017 | 14 | 4 | 0 | 4 | 1 | 5 | 0 | 0 | 0 | 0 | 0 |
| Jan 2018 | 15 | 4 | 2 | 5 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Feb 2018 | 5 | 2 | 0 | 2 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Mar 2018 | 12 | 7 | 3 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2018 | 9 | 1 | 0 | 3 | 2 | 3 | 0 | 0 | 0 | 0 | 0 |
| May 2018 | 13 | 4 | 1 | 3 | 1 | 4 | 0 | 0 | 0 | 0 | 0 |
| Jun 2018 | 10 | 1 | 2 | 1 | 2 | 4 | 0 | 0 | 0 | 0 | 0 |
| Jul 2018 | 5 | 2 | 0 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Aug 2018 | 10 | 2 | 0 | 1 | 1 | 6 | 0 | 0 | 0 | 0 | 0 |
| Sep 2018 | 10 | 3 | 0 | 2 | 2 | 3 | 0 | 0 | 0 | 0 | 0 |
| Oct 2018 | 10 | 3 | 4 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2018 | 13 | 5 | 2 | 3 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Dec 2018 | 14 | 3 | 2 | 2 | 1 | 6 | 0 | 0 | 0 | 0 | 0 |
| Jan 2019 | 13 | 4 | 5 | 0 | 3 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2019 | 8 | 1 | 1 | 0 | 0 | 6 | 0 | 0 | 0 | 0 | 0 |
| Mar 2019 | 6 | 1 | 0 | 1 | 0 | 4 | 0 | 0 | 0 | 0 | 0 |
| Apr 2019 | 5 | 1 | 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| May 2019 | 8 | 0 | 0 | 4 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Jun 2019 | 2 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jul 2019 | 7 | 1 | 0 | 0 | 3 | 3 | 0 | 0 | 0 | 0 | 0 |
| Aug 2019 | 5 | 1 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 |
| Sep 2019 | 10 | 1 | 0 | 0 | 0 | 9 | 0 | 0 | 0 | 0 | 0 |
| Oct 2019 | 3 | 0 | 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Nov 2019 | 8 | 1 | 0 | 1 | 1 | 5 | 0 | 0 | 0 | 0 | 0 |
| Dec 2019 | 5 | 1 | 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Jan 2020 | 4 | 0 | 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Feb 2020 | 3 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Mar 2020 | 3 | 0 | 0 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2020 | 4 | 1 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| May 2020 | 4 | 1 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Jun 2020 | 2 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 |
| Jul 2020 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Aug 2020 | 4 | 0 | 0 | 0 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| Sep 2020 | 4 | 1 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Oct 2020 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2020 | 2 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2020 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jan 2021 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 2 |
| Feb 2021 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2021 | 11 | 4 | 0 | 1 | 0 | 6 | 0 | 0 | 0 | 0 | 0 |
| Apr 2021 | 8 | 6 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2021 | 8 | 5 | 0 | 2 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jun 2021 | 4 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2021 | 4 | 1 | 2 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2021 | 5 | 4 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2021 | 2 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2021 | 6 | 6 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2021 | 7 | 5 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Dec 2021 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2022 | 7 | 4 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Feb 2022 | 7 | 3 | 1 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Mar 2022 | 4 | 2 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2022 | 4 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jun 2022 | 4 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Aug 2022 | 4 | 2 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2022 | 5 | 3 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2022 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2022 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2023 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
| Jun 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2023 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 2 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 2 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2024 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jun 2024 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jul 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- 1upnewlexington
NOPE
Cant used on the mobile version. Won't load on the desktop version. Great idea, if it worked correctly and was ready for mobile...
Hello, we would love to check your case if we had more information about it. Please, contact us via email support@utorix.com thank you!
- kevinreynolds11
Meh... It WIL NOT show on the Home Page
Shows up on the other pages. But, when opening it, there is no where to type any text... kinda blows actually
Hello, we would love to check your case if we had more information about it. Please, contact us via email support@utorix.com thank you!
- hwemp2
It was working then it stopped.
I saw that it disappeared after working for my website. I'll just go without it if it doesn't start working.
Hello, we would love to check your case if we had more information about it. Please, contact us via email support@utorix.com thank you!
- edyvibeservice
ef
wefw
Hello, we would love to check your case if we had more information about it. Please, contact us via email support@utorix.com thank you!
- tonycid7
Falla
La app tiene muchos errores, las ventanas se llegan a duplicar o triplicar, se puede configurar la ubicación de las ventanas pero no se guarda la configuración y aparece en una ubicación diferente, no se puede minimizar en la versión de editor y estorba al trabajar la edición del sitio.
Hello, we would love to check your case if we had more information about it. Please, contact us via email support@utorix.com
- thinksocialbe
not on mobile
Why doesn't it work on mobile?
Thank you for your feedback. Unfortunately, the Live Messenger app doesn't work on mobile phones.
- pupiquita
Can't show up on mobile
It would be great if it could show up on mobile version
Thank you for your feedback. Unfortunately, the Live Messenger app doesn't work on mobile phones.
- soyjosuemarketing
...
...
- ivymobilestudio
Doesn't work on mobile
Mobile version didn't work. Please help me
Hello, we would love to check your case if we had more information about it. Please, contact us via email.
- kvtveito
Working, but a bit annoying.
In settings it should be visible only on one page, but it is present on every page in the editor anyways, and it is not possible for me to switch it off on the other pages. Very annoying when you're editing the other pages. Payed for the premium version (which really should be free), but this basic error should really be taken care of.
Thank you for your suggestion. We value your opinion.
- adamjonespc
It shows scroll bars on the tab
How do i get rid of the scroll bars on the app, on my site it doesnt show it in full size
- mylove-ua
Develop it for mobile!
Why there is still no mobile version? If more than 60% of site users are using mobiles. And I must pay premium for this??
Unfortunately, the Live Messenger app doesn't work on a mobile website. I'm sorry about that.
- magnesshayley
Please develop it for mobile!
I developed an AI bot specifically for messenger and would love to have this for my website, but most people aren't looking on desktops anymore. Look forward to paying for this when the mobile version is here!
Thank you for your suggestion. We value your opinion.
- gandadixon9
Hide it when working on site
Hid it when working on my site went to put it back showing in settings but still doesn't come up plus i think uses on site sometimes would like to hide it when reading stuff on stie
Hello, we would love to check your case if we had more information about it. Please, contact us via email.
- stoneindica
Outil Inutile
L’application ne fonctionne que sur ordinateur et non sur mobile. Quelle arnaque !
Unfortunately, the Live Messenger app doesn't work on a mobile website. I'm sorry about that.
- belebergamo
Fala que meu endereço no face não existe
Não sei como resolver.
Hello, we would love to check your case if we had more information about it. Please contact us via email, and let us know what exactly doesn't work for you.
- mitchellmilaitis
cropping issue?
seems decent. But it starts cropped off until you open it. so all you can read is "messag" not "message us" until you click it open and close it...
Thank you for note, we would love to check your case if we had more information about it. Please contact us via email, and let us know what exactly doesn't work for you.
- votitov
How to put the button Live Messenger in the mobile version of the site?
How to put the button Live Messenger in the mobile version of the site?
Unfortunately, the Live Messenger app doesn't work on mobile websites. I'm sorry about that.
- pracowniapieknejsk
Just desktop and no measuring
Its a pitty this is not working on mobile as most traffic nowadays is from mobile. Also, it would be great to have the possibility to measure leads that used that feature!
- jeanclaude0
It never worked properly
As well, where is the monthly payment feature... not paying for a full year on an app that is iffy!? Just saying! Great idea but needs more thought...
- elgoleador09
Live website keeps linking to lumifish labs, and not to my facebookpage.
Like the title says, on my live published site, it keeps connecting to the facebookpage of LumiFish Labs, and not to my facebookpage.. Very annoying..
- martindonegan1
I'd love to rate more
I love it, problem is that when I put my page link, it says it's invalid, i've copied and pasted from facebook and tried typing it, keep getting "Invalid Facebook Page Address", I have even changed the page address and not working.
- weavershitchUnpublished
Great App... But...
Quick and easy setup. But since it needs to open the messenger app separately to do an actual chat, it only acts like a "doorbell". For a paid service, maybe no. I'd pay for it if does the actual chat without leaving my website.
- everaldogoldspell
This app does not work on your phone?
Live Messenger app doesn't work on mobile websites. I'm sorry about that.
- rayc424
if you use mobie web ,it can't show on page
if you use mobie web ,it can't show on page
Live Messenger app doesn't work on mobile websites.
- useconsorciomaring
Estou tendo problemas
Contratei esse serviço para o meu website e está constando que o endereço da minha fanpage é inválido sendo que estou inserindo as informações corretas nas configurações. gostaria de um suporte para isso, obrigado.
Hello, we provide support only in English. I'm sorry about that. However, I have translated your comment to find out that you have troubles connecting your Facebook Page with the app. Please contact us via email, and we'll gladly help you with that.
- ballet-class
Wrong settings
The app does not memorize facebook page's address upon setting and directs to default site after the website's been published.
Please, contact us via email and we’ll gladly check your case.
- simplesweetphoto
Issues connecting my facebook page...
Paying for subscription and I'm getting the error message that my facebook page is invalid.
Contact us by email and gladly help you to connect Live Messenger app with your Facebook Page.
- developmentuk
Not so great
Doesnt seem to have live chat at all. It sends a message via your site and then you have to go to your messenger externally to carry on the live chat. Doesnt appear on mobile version of your website. Please can you refund my $2.50 and cancel my subscription. Thank you
No, Live Messenger doesn't offer live chat functionality. The app helps integrate Facebook Messenger on your WIX website, and allows your website visitors to message your Facebook Page directly from your website. All further conversation is available on your Facebook Messenger. Regarding refund, please contact WIX support regarding all refund and payment questions.
- info890145
OK, but doesnt support mobile site
It's sad, cause most my visitors and customers use mobiles to browse my store. Only small percentage of people use desktops. Are you planning to add that feature?
Unfortunately, Live Messenger app doesn't support mobile websites yet. We plan to implement this functionality in the future.
- samcaunt
This is not live messenger
Your customers can send messages, but they cannot receive a reply directly in the chat window, the customer has to be signed into messenger via another platform, having also tested this on Chrome, Firefox, IE. It does not load on Firefox browser.
Yes, Live Messenger app allows your website visitors to message your Facebook Page directly from your website. All further conversation is available on Facebook Messenger. The app works on all browsers, and if doesn't load on Firefox browser, please, make sure that Header and Footer of your website is turned on.
- peterhindley1
Explain pricing
where can I see pricing info beyond "From $2.50". What are the terms, why might it be greater than 2.50, is that monthly etc.
Live Messenger app upgrade is monthly or yearly subscription, and it costs 2.50 per month if you choose annual payments, and 2.99 per month if you choose to pay monthly.
- bernicechiu
It is broken
I can't link to my fanpage!!
It is not broken :) Contact us via email and we'll help you to link your Facebook Page with Live Messenger app.
- amareto
Removing Lumi facebook page
I have paid for a premium and turned on messaging on my facebook, but I cannot remove yourl address and add my own.
Contact us via email, and we'll gladly help you to link Live Messenger app with your Facebook Page.
- alejandrotametapia
No mobile? Really?
More than half the visitors come from phone, you need to change this
Unfortunately, Live Messenger app doesn't work on mobile phones. I'm sorry about that.
- theasherdasher
Mobile Features Enabled
Will this be available for mobile viewers any time soon? The majority of viewers are now mobile anyhow. If this feature is available any time soon, we'll certainly purchase. If not, we'll have to find another solution. :/
Live Messenger app doesn't work on mobile phones. I'm sorry for that. If you have any further questions, don't hesitate to contact us via email.
- coachgisellalong
link comes out as invalid
My facebook link comes out as invalid and i add it right. Is not letting me after the / put together the name of the page which is causing the url to not work
It might be that you Facebook Page has some restrictions (age or country) applied. Contact us via email, and we'll help you with your case.
- arescybernetics
Always down
decided to add a different app, as this one was having connection problems
Contact us via email with your case. Thanks.
- ifasysites
MOBILE VERSION
Todo buenisimo... pero no la opcion del chat en mi Mobile Phone, estoy haciendo algo mal o es solo para version pc?
Live Messenger app doesn't work on mobile phones. I'm sorry bout that.
- pndeajvu
mobile view
this Live Messenger don't support on Mobile View?
Live Messenger app doesn't work on mobile phones. If you have any further questions, don't hesitate to contact us via email.
- srosbury4ever
address bar.
wont let me do it..says invalid facebook page address...because you have a space after the "/" i assume..
Live Messenger app works only with Facebook Pages. If you get an error message, make sure that you enter the address of Facebook Page, and not of personal Facebook profile. As well, the error message you are writing about might appear if your Facebook Page has any restrictions applied. In that case, open you Facebook Page, click 'Settings', and remove all restrictions applied on your Facebook Page.
- geotrvavel1
Problema con reconocimiento de la pagina
Lamentablemente no reconoce nuestra pagina de empresa. Favor atienda el mail enviado urgente. favor validar porque no reconoce esta pagina https://www.facebook.com/GeoTravelchile/
Your Facebook Page may have some restrictions (age or country), and these restrictions cause the issue you are writing about. Open you Facebook Page and click 'Settings', and remove all restrictions applied on your Facebook Page.
- rosemarydreamteam
pague la app pero no funciona bien?
Hola podrian ayudarme a resolver un problema con la aplicacion... baje la app y la instale pero cuando quiero editarla en cada espacio aparecen signos de exclamacion (!!!!!!)
Contact us via e-mail email and we'll help you with your issue.
- adam95161Unpublished
Awesome
Should be free i dont understand why im paying for a redirect box to send me a free message on facebook. You guys are real blood suckers and are not taking into consideration the fact the minimum wage is low AF and costs of start-ups the cost of living, gas, water etc, everything has gone up every single year. I'm offering a service and security and people are having trouble out there with money. Companies need to start paying attention. We're in a bubble. people hurting people.
Thank you for your comment. If you have any further questions or suggestions, don't hesitate to contact us via email wix.support@lumifish.com.
- ofiquomuebles
versión movil
LA APLICACIÓN NO APARECE EN VERSIÓN MÓVIL.
Unfortunately, Live Messenger app doesn't work on mobile devices. I'm sorry about that.
- steffesandre
Great Idea, BUT Without Smartphone/App compatibility actually useless
More than 75 % our website visitor using their Smartphone, so as long as it is not available across all devices actually useless
Thank you for your comment. Unfortunately, Live Messenger app doesn't work on mobile phones yet. I'm sorry about that.
- steadyteknick
Good app but not worth the payment
This is pretty useful and if you have a Wordpress website, you can integrate that same feature for free. It's a third party that created this app, no wonder they want their pocket change smh
Thank you for your comment. We appreciate it.
- wolfefitgirls
Issue: Can't find my page
The app cannot find our page.
Thank you for contacting us. Please, contact us via support@utorix.com and we'll try to help you.
- momentsbymeb
not working
not sure why I'm getting a unsafe message
I'm happy to inform you that the issue you were writing about is solved. Thank you for contacting us.
- uplandweb
One of The Most Perfect App Executions I Have Seen in 5 Years BUT NOT MOBILE FRIENDLY.
This app leaves nothing to complain about for me, it has perfect fine tuning options for color and positioning, just love it. Dinging 2 stars: NOT AVAILABLE IN MOBILE. Sorry, fix it and let me know and I will revise this to an otherwise 5 star review. Else, please provide a workaround and can do the same :) apps and things that are not available on mobile are not going to cut it these days, they are only available to 50% of my visitors at best. I understand this may be a Wix limitation, but I cannot tell them to fix it, you can (not that I have not, I have, they are very mum on these topics and resort to canned and non-explanations all the time). I ding one more star despite its promises, this app also does not come useful for when I needed it the most. For a client of mine who is a small business with 15 or so locations/facebook pages, and wix sub pages per each location, and I wanted to have a separate wix chat for each locations employees to talk to customers through facebook, but that is not possible with this app. It only understands one settings for the entire website.
Yeah, unfortunately, Live Messenger app doesn't work on mobile phones. I'm sorry about that.
Plan comparison
Pricing & Plans
Premium
$2.39 / month
$28.68 billed yearly Save 20% yearly$2.99 / month
- Get Set Up Easily
- Receive Direct Messages
- Add to Any or All Pages
Detailed App featuresCompare all 5 structured features
| Feature | Paid planPremium |
|---|---|
| Get Set Up EasilyEasily integrate Facebook Social Plugin into your WIX website. Simply add a link to your business’s Facebook page and you’re good to go. ➽ IMPORTANT: Live Messenger App doesn't work on mobile phones. It works on tablet screen size and larger. | Included |
| Receive Direct MessagesVisitors can direct message you Facebook page and you can reply right back to their Facebook. | Included |
| Add to Any or All PagesYou decide which pages Live Messenger appears on. | Included |
| Set Your AvailabilityYou choose the exact days and hours when Live Messenger appears on your site and visitors can message you. | Included |
| Customize EverythingLive Messenger is totally customizable. Set the location, size and configuration of your chat window, pick your logo, display your cover photo, choose colors, fonts and more. | Included |