1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
By Wix






Overview
Wix FAQ makes it easy to create a professional FAQ section on your website. With this app, your visitors can quickly find answers to common questions about your products or services, making their experience better and saving you time and money on customer support.
Official Wix marketplace summary
Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Reviews in selected period
0 −2 (−100%) vs previous 30 days0 Reviews in the selected 30 days and 2 in the previous 30 days.
Analysis pending coverage
Visualize Review volume and rating mix over time, plus Review-pattern activity.
Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
| Month | Reviews | Rating | Unpublished | ||||
|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | |||
| Jul 2017 | 40 | 6 | 6 | 9 | 10 | 9 | 3 |
| Aug 2017 | 38 | 9 | 3 | 8 | 6 | 12 | 1 |
| Sep 2017 | 48 | 5 | 10 | 8 | 8 | 17 | 49 |
| Oct 2017 | 22 | 4 | 1 | 4 | 4 | 9 | 1 |
| Nov 2017 | 34 | 6 | 10 | 6 | 4 | 8 | 3 |
| Dec 2017 | 24 | 6 | 2 | 8 | 3 | 5 | 4 |
| Jan 2018 | 22 | 6 | 4 | 7 | 2 | 3 | 0 |
| Feb 2018 | 20 | 5 | 3 | 7 | 2 | 3 | 7 |
| Mar 2018 | 18 | 5 | 3 | 4 | 1 | 5 | 1 |
| Apr 2018 | 13 | 4 | 2 | 1 | 2 | 4 | 26 |
| May 2018 | 28 | 6 | 4 | 10 | 3 | 5 | 1 |
| Jun 2018 | 13 | 1 | 5 | 3 | 1 | 3 | 7 |
| Jul 2018 | 15 | 2 | 3 | 6 | 3 | 1 | 0 |
| Aug 2018 | 12 | 2 | 3 | 1 | 2 | 4 | 0 |
| Sep 2018 | 15 | 3 | 3 | 5 | 1 | 3 | 0 |
| Oct 2018 | 8 | 2 | 1 | 3 | 1 | 1 | 0 |
| Nov 2018 | 19 | 1 | 7 | 3 | 3 | 5 | 2 |
| Dec 2018 | 5 | 0 | 0 | 5 | 0 | 0 | 0 |
| Jan 2019 | 10 | 1 | 2 | 1 | 4 | 2 | 0 |
| Feb 2019 | 11 | 3 | 0 | 3 | 2 | 3 | 0 |
| Mar 2019 | 7 | 0 | 0 | 2 | 1 | 4 | 0 |
| Apr 2019 | 11 | 2 | 3 | 2 | 3 | 1 | 0 |
| May 2019 | 9 | 0 | 1 | 0 | 4 | 4 | 0 |
| Jun 2019 | 8 | 0 | 0 | 1 | 3 | 4 | 0 |
| Jul 2019 | 10 | 3 | 1 | 2 | 1 | 3 | 0 |
| Aug 2019 | 7 | 0 | 0 | 3 | 2 | 2 | 0 |
| Sep 2019 | 6 | 0 | 1 | 0 | 4 | 1 | 0 |
| Oct 2019 | 9 | 0 | 2 | 2 | 1 | 4 | 0 |
| Nov 2019 | 5 | 1 | 1 | 1 | 1 | 1 | 0 |
| Dec 2019 | 10 | 1 | 2 | 2 | 2 | 3 | 0 |
| Jan 2020 | 12 | 1 | 1 | 2 | 2 | 6 | 0 |
| Feb 2020 | 15 | 1 | 0 | 3 | 7 | 4 | 0 |
| Mar 2020 | 10 | 0 | 1 | 4 | 1 | 4 | 0 |
| Apr 2020 | 17 | 1 | 5 | 3 | 4 | 4 | 0 |
| May 2020 | 42 | 2 | 2 | 6 | 6 | 26 | 0 |
| Jun 2020 | 18 | 3 | 5 | 3 | 1 | 6 | 2 |
| Jul 2020 | 14 | 3 | 3 | 2 | 5 | 1 | 0 |
| Aug 2020 | 13 | 1 | 3 | 3 | 0 | 6 | 0 |
| Sep 2020 | 18 | 1 | 1 | 2 | 9 | 5 | 0 |
| Oct 2020 | 15 | 1 | 1 | 3 | 4 | 6 | 0 |
| Nov 2020 | 19 | 3 | 2 | 3 | 3 | 8 | 0 |
| Dec 2020 | 14 | 2 | 2 | 3 | 3 | 4 | 0 |
| Jan 2021 | 12 | 5 | 1 | 0 | 4 | 2 | 1 |
| Feb 2021 | 14 | 2 | 1 | 5 | 3 | 3 | 33 |
| Mar 2021 | 17 | 6 | 1 | 1 | 2 | 7 | 1 |
| Apr 2021 | 12 | 4 | 2 | 2 | 2 | 2 | 0 |
| May 2021 | 15 | 3 | 0 | 3 | 6 | 3 | 1 |
| Jun 2021 | 17 | 6 | 2 | 3 | 3 | 3 | 0 |
| Jul 2021 | 12 | 2 | 0 | 6 | 4 | 0 | 0 |
| Aug 2021 | 8 | 1 | 3 | 1 | 3 | 0 | 0 |
| Sep 2021 | 12 | 7 | 0 | 4 | 1 | 0 | 0 |
| Oct 2021 | 15 | 5 | 0 | 3 | 3 | 4 | 1 |
| Nov 2021 | 14 | 3 | 1 | 1 | 5 | 4 | 0 |
| Dec 2021 | 9 | 3 | 0 | 1 | 4 | 1 | 0 |
| Jan 2022 | 75 | 15 | 1 | 2 | 13 | 44 | 54 |
| Feb 2022 | 119 | 10 | 2 | 4 | 18 | 85 | 0 |
| Mar 2022 | 61 | 7 | 2 | 1 | 7 | 44 | 0 |
| Apr 2022 | 19 | 4 | 1 | 2 | 2 | 10 | 0 |
| May 2022 | 11 | 1 | 0 | 0 | 3 | 7 | 0 |
| Jun 2022 | 11 | 3 | 0 | 1 | 3 | 4 | 6 |
| Jul 2022 | 5 | 2 | 0 | 3 | 0 | 0 | 0 |
| Aug 2022 | 9 | 2 | 0 | 1 | 1 | 5 | 1 |
| Sep 2022 | 1 | 0 | 0 | 1 | 0 | 0 | 0 |
| Oct 2022 | 2 | 0 | 0 | 1 | 0 | 1 | 0 |
| Nov 2022 | 2 | 0 | 1 | 0 | 0 | 1 | 0 |
| Dec 2022 | 1 | 0 | 0 | 0 | 1 | 0 | 0 |
| Jan 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Mar 2023 | 3 | 1 | 0 | 1 | 0 | 1 | 0 |
| Apr 2023 | 2 | 0 | 0 | 0 | 0 | 2 | 0 |
| May 2023 | 6 | 2 | 0 | 2 | 0 | 2 | 1 |
| Jun 2023 | 6 | 3 | 0 | 2 | 1 | 0 | 0 |
| Jul 2023 | 6 | 1 | 0 | 0 | 2 | 3 | 0 |
| Aug 2023 | 6 | 2 | 0 | 0 | 1 | 3 | 0 |
| Sep 2023 | 3 | 1 | 0 | 1 | 0 | 1 | 0 |
| Oct 2023 | 3 | 0 | 1 | 0 | 0 | 2 | 0 |
| Nov 2023 | 4 | 1 | 1 | 0 | 0 | 2 | 0 |
| Dec 2023 | 2 | 1 | 0 | 1 | 0 | 0 | 0 |
| Jan 2024 | 3 | 2 | 0 | 0 | 1 | 0 | 0 |
| Feb 2024 | 1 | 0 | 0 | 1 | 0 | 0 | 0 |
| Mar 2024 | 5 | 0 | 0 | 1 | 4 | 0 | 0 |
| Apr 2024 | 3 | 0 | 0 | 1 | 0 | 2 | 0 |
| May 2024 | 5 | 4 | 0 | 0 | 1 | 0 | 0 |
| Jun 2024 | 4 | 0 | 1 | 1 | 1 | 1 | 0 |
| Jul 2024 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
| Aug 2024 | 6 | 3 | 1 | 0 | 0 | 2 | 0 |
| Sep 2024 | 7 | 1 | 2 | 0 | 1 | 3 | 0 |
| Oct 2024 | 4 | 1 | 0 | 1 | 1 | 1 | 0 |
| Nov 2024 | 6 | 2 | 0 | 0 | 1 | 3 | 0 |
| Dec 2024 | 5 | 3 | 0 | 0 | 0 | 2 | 0 |
| Jan 2025 | 6 | 2 | 0 | 1 | 1 | 2 | 0 |
| Feb 2025 | 11 | 5 | 0 | 1 | 0 | 5 | 0 |
| Mar 2025 | 8 | 3 | 1 | 1 | 0 | 3 | 0 |
| Apr 2025 | 5 | 0 | 0 | 0 | 2 | 3 | 0 |
| May 2025 | 5 | 2 | 1 | 0 | 0 | 2 | 0 |
| Jun 2025 | 13 | 3 | 0 | 1 | 4 | 5 | 0 |
| Jul 2025 | 11 | 1 | 0 | 1 | 3 | 6 | 0 |
| Aug 2025 | 5 | 1 | 0 | 2 | 0 | 2 | 0 |
| Sep 2025 | 5 | 1 | 1 | 0 | 1 | 2 | 0 |
| Oct 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 6 | 0 | 1 | 0 | 2 | 3 | 0 |
| Dec 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 2 | 0 | 0 | 0 | 0 | 2 | 0 |
| Feb 2026 | 4 | 1 | 0 | 0 | 0 | 3 | 0 |
| Mar 2026 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 2 | 1 | 1 | 0 | 0 | 0 | 0 |
| May 2026 | 2 | 0 | 1 | 0 | 0 | 1 | 0 |
| Jun 2026 | 3 | 1 | 0 | 0 | 0 | 2 | 0 |
| Jul 2026 | 2 | 0 | 1 | 1 | 0 | 0 | 0 |
| Aug 2026 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
Review-pattern Timeline data is pending complete coverage.
App Market Index archive
These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
I see users complain about social icons not being able to be removed and layouts not being adjustable. No worries, alle that can be adjusted in the settings: just go to Display > Social sharing and to Design to changes the boxes to lines and edit font(size). Only problem I had was when editing the translations, the answer in the main language did not show up in the translation module. I copied all answers to Word and translated from there. Copy/paste, done.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Straighforward. Can embed links and media. But for API users... The Wix FAQ App V2 Question Entries API accepts richContent and plainText as answer formats per the schema, but the FAQ widget only renders draftjs. The API silently saves the other formats without error, leaving entries that exist in the data store but display as blank answers on the live site. Either reject the unsupported formats at write time, or make the widget render what the API accepts.
2 reviews across 2 apps 0 unpublished
Almost There
Ok I get why everyone is hating on this app. The simple reason is that it appears on your homepage and you can't remove it. All you have to do is cut: Ctrl + X (Windows) or Cmd ⌘ + X (Mac), and then paste: Ctrl + V (Windows) or Cmd ⌘ + V (Mac) it on the page you want to put it on.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
I'm having trouble with the spacing between the title and questions in the mobile version of the Wix FAQ app. I've tried adjusting the spacing, indents, and heading alignment, but it didn't help. It looks like this is a technical issue, which I can show in a screenshot. Or could you please tell me how to adjust it so it's not so big? The FAQ block (questions and answers) is currently compressed and aligned to the left, and I'm unable to center or properly align it. I've tried various settings within the editor, but nothing has helped. How can I resolve this problem?
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Le Widget fonctionne très bien, facile à utiliser, bonne gestion de plusieurs catégories de FAQ et leur affichage sur différentes pages, design personnalisable, super à ce niveau. Seul bémol, le widget est intégré en Iframe, absent du DOM principal, donc les questions en titres Hn ne sont pas accessibles par un crawler, donc aucun intérêt SEO malheureusement. Bien dommage pour un Widget Wix. 4 étoiles donc parce que à part ça il est très bien fait.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
It works fine. It looks great on my website. The only thing that does not appear to be customizable is the line spacing. Technically, if I increased the FAQ widget font to match the site of the website font, the text would literally touch the line of text above and below it. Other than that, it's good.
2 reviews across 2 apps 0 unpublished
Not perfect but good enough
I use this app on many of my sites, and I like how simple it is. Unfortunately, I wish I could link to categories, not just individual questions. I can't even figure out how to do it myself since there is no velo support for this.
Hi, thank you for reaching out and sharing your feedback. We will take it into further review and consideration.
3 reviews across 3 apps 0 unpublished
Great functionality, poor design
Doesn't work
The app is Great as it provides an easy method to create Faqs for Sites I gave it a 4 star rating only because it takes a little bit long to load like 5-10seconds Might not seem like much but could affect site loading speed, I think it needs more optimization, other than that it is a great App from the Wix team, Also would love to have an option to add custom icons to the open and close buttons
Thank you for your review and the insightful feedback!
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
After using the Wix FAQ app, I found it easy to set up and customize, fitting well with my website. I did have an issue with content not updating correctly in different languages, but it was resolved quickly. The customer service was responsive and helpful. Overall, the app has improved my site's user experience with a clear and organized FAQ section. I recommend it to anyone needing a reliable FAQ solution.
Thank you for your great review!
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
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