1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
Wix FAQ
By Wix
Built by Wix
- Suspicious review pattern
- Suspicious unpublished review pattern
Product media
Screenshots
1 of 6
Overview
About this App
Wix FAQ makes it easy to create a professional FAQ section on your website. With this app, your visitors can quickly find answers to common questions about your products or services, making their experience better and saving you time and money on customer support.
What the listing highlights
- Help visitors find info faster by creating helpful Q&As and organizing them into categories
- Keep your FAQs on-brand by customizing the design with various layouts, fonts and more
- Save time and effort by using AI to automatically generate questions and answers
- Boost engagement by adding media to your FAQs like images, videos, social media posts and more
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 −2 (−100%) vs previous 30 days0 Reviews in the selected 30 days and 2 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 1,366 preserved Reviews with at least one stored reply. Median and P75 use 998 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 998
- Median first reply
- 3.6 days
- P75 first reply
- 11.6 days
Stored publication state
Current stored state across 1,366 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 1,160 84.92%
- Unpublished
- 206 15.08%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.Analysis pending coverage
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 108
- Peak Review month
- Feb 2022 · 119
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Unpublished206 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Unpublished | ||||
|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | |||
| Jul 2017 | 40 | 6 | 6 | 9 | 10 | 9 | 3 |
| Aug 2017 | 38 | 9 | 3 | 8 | 6 | 12 | 1 |
| Sep 2017 | 48 | 5 | 10 | 8 | 8 | 17 | 49 |
| Oct 2017 | 22 | 4 | 1 | 4 | 4 | 9 | 1 |
| Nov 2017 | 34 | 6 | 10 | 6 | 4 | 8 | 3 |
| Dec 2017 | 24 | 6 | 2 | 8 | 3 | 5 | 4 |
| Jan 2018 | 22 | 6 | 4 | 7 | 2 | 3 | 0 |
| Feb 2018 | 20 | 5 | 3 | 7 | 2 | 3 | 7 |
| Mar 2018 | 18 | 5 | 3 | 4 | 1 | 5 | 1 |
| Apr 2018 | 13 | 4 | 2 | 1 | 2 | 4 | 26 |
| May 2018 | 28 | 6 | 4 | 10 | 3 | 5 | 1 |
| Jun 2018 | 13 | 1 | 5 | 3 | 1 | 3 | 7 |
| Jul 2018 | 15 | 2 | 3 | 6 | 3 | 1 | 0 |
| Aug 2018 | 12 | 2 | 3 | 1 | 2 | 4 | 0 |
| Sep 2018 | 15 | 3 | 3 | 5 | 1 | 3 | 0 |
| Oct 2018 | 8 | 2 | 1 | 3 | 1 | 1 | 0 |
| Nov 2018 | 19 | 1 | 7 | 3 | 3 | 5 | 2 |
| Dec 2018 | 5 | 0 | 0 | 5 | 0 | 0 | 0 |
| Jan 2019 | 10 | 1 | 2 | 1 | 4 | 2 | 0 |
| Feb 2019 | 11 | 3 | 0 | 3 | 2 | 3 | 0 |
| Mar 2019 | 7 | 0 | 0 | 2 | 1 | 4 | 0 |
| Apr 2019 | 11 | 2 | 3 | 2 | 3 | 1 | 0 |
| May 2019 | 9 | 0 | 1 | 0 | 4 | 4 | 0 |
| Jun 2019 | 8 | 0 | 0 | 1 | 3 | 4 | 0 |
| Jul 2019 | 10 | 3 | 1 | 2 | 1 | 3 | 0 |
| Aug 2019 | 7 | 0 | 0 | 3 | 2 | 2 | 0 |
| Sep 2019 | 6 | 0 | 1 | 0 | 4 | 1 | 0 |
| Oct 2019 | 9 | 0 | 2 | 2 | 1 | 4 | 0 |
| Nov 2019 | 5 | 1 | 1 | 1 | 1 | 1 | 0 |
| Dec 2019 | 10 | 1 | 2 | 2 | 2 | 3 | 0 |
| Jan 2020 | 12 | 1 | 1 | 2 | 2 | 6 | 0 |
| Feb 2020 | 15 | 1 | 0 | 3 | 7 | 4 | 0 |
| Mar 2020 | 10 | 0 | 1 | 4 | 1 | 4 | 0 |
| Apr 2020 | 17 | 1 | 5 | 3 | 4 | 4 | 0 |
| May 2020 | 42 | 2 | 2 | 6 | 6 | 26 | 0 |
| Jun 2020 | 18 | 3 | 5 | 3 | 1 | 6 | 2 |
| Jul 2020 | 14 | 3 | 3 | 2 | 5 | 1 | 0 |
| Aug 2020 | 13 | 1 | 3 | 3 | 0 | 6 | 0 |
| Sep 2020 | 18 | 1 | 1 | 2 | 9 | 5 | 0 |
| Oct 2020 | 15 | 1 | 1 | 3 | 4 | 6 | 0 |
| Nov 2020 | 19 | 3 | 2 | 3 | 3 | 8 | 0 |
| Dec 2020 | 14 | 2 | 2 | 3 | 3 | 4 | 0 |
| Jan 2021 | 12 | 5 | 1 | 0 | 4 | 2 | 1 |
| Feb 2021 | 14 | 2 | 1 | 5 | 3 | 3 | 33 |
| Mar 2021 | 17 | 6 | 1 | 1 | 2 | 7 | 1 |
| Apr 2021 | 12 | 4 | 2 | 2 | 2 | 2 | 0 |
| May 2021 | 15 | 3 | 0 | 3 | 6 | 3 | 1 |
| Jun 2021 | 17 | 6 | 2 | 3 | 3 | 3 | 0 |
| Jul 2021 | 12 | 2 | 0 | 6 | 4 | 0 | 0 |
| Aug 2021 | 8 | 1 | 3 | 1 | 3 | 0 | 0 |
| Sep 2021 | 12 | 7 | 0 | 4 | 1 | 0 | 0 |
| Oct 2021 | 15 | 5 | 0 | 3 | 3 | 4 | 1 |
| Nov 2021 | 14 | 3 | 1 | 1 | 5 | 4 | 0 |
| Dec 2021 | 9 | 3 | 0 | 1 | 4 | 1 | 0 |
| Jan 2022 | 75 | 15 | 1 | 2 | 13 | 44 | 54 |
| Feb 2022 | 119 | 10 | 2 | 4 | 18 | 85 | 0 |
| Mar 2022 | 61 | 7 | 2 | 1 | 7 | 44 | 0 |
| Apr 2022 | 19 | 4 | 1 | 2 | 2 | 10 | 0 |
| May 2022 | 11 | 1 | 0 | 0 | 3 | 7 | 0 |
| Jun 2022 | 11 | 3 | 0 | 1 | 3 | 4 | 6 |
| Jul 2022 | 5 | 2 | 0 | 3 | 0 | 0 | 0 |
| Aug 2022 | 9 | 2 | 0 | 1 | 1 | 5 | 1 |
| Sep 2022 | 1 | 0 | 0 | 1 | 0 | 0 | 0 |
| Oct 2022 | 2 | 0 | 0 | 1 | 0 | 1 | 0 |
| Nov 2022 | 2 | 0 | 1 | 0 | 0 | 1 | 0 |
| Dec 2022 | 1 | 0 | 0 | 0 | 1 | 0 | 0 |
| Jan 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Mar 2023 | 3 | 1 | 0 | 1 | 0 | 1 | 0 |
| Apr 2023 | 2 | 0 | 0 | 0 | 0 | 2 | 0 |
| May 2023 | 6 | 2 | 0 | 2 | 0 | 2 | 1 |
| Jun 2023 | 6 | 3 | 0 | 2 | 1 | 0 | 0 |
| Jul 2023 | 6 | 1 | 0 | 0 | 2 | 3 | 0 |
| Aug 2023 | 6 | 2 | 0 | 0 | 1 | 3 | 0 |
| Sep 2023 | 3 | 1 | 0 | 1 | 0 | 1 | 0 |
| Oct 2023 | 3 | 0 | 1 | 0 | 0 | 2 | 0 |
| Nov 2023 | 4 | 1 | 1 | 0 | 0 | 2 | 0 |
| Dec 2023 | 2 | 1 | 0 | 1 | 0 | 0 | 0 |
| Jan 2024 | 3 | 2 | 0 | 0 | 1 | 0 | 0 |
| Feb 2024 | 1 | 0 | 0 | 1 | 0 | 0 | 0 |
| Mar 2024 | 5 | 0 | 0 | 1 | 4 | 0 | 0 |
| Apr 2024 | 3 | 0 | 0 | 1 | 0 | 2 | 0 |
| May 2024 | 5 | 4 | 0 | 0 | 1 | 0 | 0 |
| Jun 2024 | 4 | 0 | 1 | 1 | 1 | 1 | 0 |
| Jul 2024 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
| Aug 2024 | 6 | 3 | 1 | 0 | 0 | 2 | 0 |
| Sep 2024 | 7 | 1 | 2 | 0 | 1 | 3 | 0 |
| Oct 2024 | 4 | 1 | 0 | 1 | 1 | 1 | 0 |
| Nov 2024 | 6 | 2 | 0 | 0 | 1 | 3 | 0 |
| Dec 2024 | 5 | 3 | 0 | 0 | 0 | 2 | 0 |
| Jan 2025 | 6 | 2 | 0 | 1 | 1 | 2 | 0 |
| Feb 2025 | 11 | 5 | 0 | 1 | 0 | 5 | 0 |
| Mar 2025 | 8 | 3 | 1 | 1 | 0 | 3 | 0 |
| Apr 2025 | 5 | 0 | 0 | 0 | 2 | 3 | 0 |
| May 2025 | 5 | 2 | 1 | 0 | 0 | 2 | 0 |
| Jun 2025 | 13 | 3 | 0 | 1 | 4 | 5 | 0 |
| Jul 2025 | 11 | 1 | 0 | 1 | 3 | 6 | 0 |
| Aug 2025 | 5 | 1 | 0 | 2 | 0 | 2 | 0 |
| Sep 2025 | 5 | 1 | 1 | 0 | 1 | 2 | 0 |
| Oct 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 6 | 0 | 1 | 0 | 2 | 3 | 0 |
| Dec 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 2 | 0 | 0 | 0 | 0 | 2 | 0 |
| Feb 2026 | 4 | 1 | 0 | 0 | 0 | 3 | 0 |
| Mar 2026 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 2 | 1 | 1 | 0 | 0 | 0 | 0 |
| May 2026 | 2 | 0 | 1 | 0 | 0 | 1 | 0 |
| Jun 2026 | 3 | 1 | 0 | 0 | 0 | 2 | 0 |
| Jul 2026 | 2 | 0 | 1 | 1 | 0 | 0 | 0 |
| Aug 2026 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
Review-pattern Timeline data is pending complete coverage.
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.
- mohammadnaqvi79Unpublished
DISAPPOINTING
As being the only option for WIX FAQ ud think they didn't cheap out or skimp out. So disappointed honestly its ruining the brand for WIX. like how is it that you make such a bad add on application that it doesn't look the same for mobile. Also, you can't change the font color even after publishing it doesn't reflect the change. impossible to use. literally almost going to cancel and go to another website platform after 5 years of this shit. like seriously FIX UR GODAMN FAQ ADD ON U BEANSSSSSSSSSS I PAY GOOD MONEY
Stored reply
We’re sorry about your experience with the app and would like to understand more to try and help. We’d be grateful if you could jump on a quick call with us to share your important insights. If you’re interested, please reach out to us at labs-feedback@wix.com and we’ll arrange a time that suits you.
Other reviews by this reviewer0 total
- vzasikowskiUnpublished
It's gone to crap
Today went to update FAQ T section and it refuses to show the new content no matter how many times I click "done" then "publish", and on top of that, the coloured background "banners" each question sat within have vanished despite all the settings subsequently being checked. What the hell is going on? And no, I do not wish to revert my site back to some earlier version as that would undo hours and hours of time spent adding products. Oh, also WIX, why is the font so TINY for the category names that appear at the top of the FAQ area for visitors? At this rate I might have to just do a main menu link then sub category pages instead of using an unreliable app that there are loads of complaints about. This is really shoddy when people are trying to run a business. Get it together WIX
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- olav59Unpublished
ALL MY ANSWERS WHERE GONE
After hours of work and seeing it online at my site. Next time i logged in, everything was empty! Holy fuck, what a waste of time and crappy shit this WIX.
Stored reply
Thanks for your feedback. We now fixed the issue, we apologize for the temporary inconvenience.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- castleoftruthUnpublished
STOPPED WORKING
Was a good app but started playing up, feeding information live skipping Publish step, then all my data disappeared. Developers responded that they restored data but it is still missing. It was a good app now its just crap.
Stored reply
Thanks for your feedback. We now fixed the issue, all your content is restored and the app appears on your site. We are now rolling out a new improved version, we apologize for the temporary inconvenience.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- arthuro12Unpublished
Very Much!
Stored reply
Thank you so much!
Other reviews by this reviewer3 total
4 reviews across 4 apps 2 unpublished
- Wix Members AreaSame developer
Great
- Wix StoresSame developer
Very
Nice
- nagreminderUnpublished
[Solved] Buggy app. Backup your data!!
Original (see down below for update): Thank you for deleting data from my site without my consent (due to a faulty update of your site) and not even having a backup of it. You are the shittiest company ever. Web3 will hopefully make you obsolete. Already had a call with your support: sucks Its clearly a fault by Wix. I didnt update anything on my side and their UI/functionality is new. -- Update: Issue got indeed solved. They were very fast in resolving a major bug for me Thumbs up. However, I would reconsider how you deploy/update features and the backup strategy of external apps (e.g. faq).
Stored reply
Thanks for your feedback. We now fixed the issue, all your content is restored. We apologize for the temporary inconvenience.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- mmosawi898Unpublished
Complete rubbish.
I checked today and EVERYTHING I wrote in the FAQs disappeared. No problem, I wrote it all again but now whenever I go on my site it automatically scrolls down to the FAQ after a few seconds and has some animation I didn't even ask for. Fix your shit wix, I don't want my site like this just fix it. Very dissapointed.
Stored reply
Thanks for your feedback. We now fixed the issue, all your content is restored. We apologize for the temporary inconvenience.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- hamish179Unpublished
Used to work fine in Editor X. Now is buggy and frustrating.
I had previously installed this on an Editor X site and it was working as it should. I have now come to do amends on it about a month later and having some very frustrating issues. I keep setting the width to 100% and it keeps changing itself to different settings from 25% to 111%. Every time I do amends I have to change these back to 100%. Even if I leave the page in the editor and go back they have changed. Super painful. The height also keeps changing from auto to a fixed pixel amount. Pretty please fix team Wix. Thank you!
Stored reply
Thanks for your feedback. We are aware of this issue and will fix it soon.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- expressivewebsitesUnpublished
Looks nice, but dysfunctional.
It seemed a promising App, but, it is slow to load, and sometimes gives an error message. Bye bye dysfunctional beauty.
Stored reply
Thanks for your feedback. The issue was fixed.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- boldenowbUnpublished
Would be perfect but settings are not working
As others mention the settings do not appear. Figured I'd pile on in hopes it helps get this fixed.
Stored reply
Thank you for your feedback. The issue was fixed. If you still encounter issues please contact our Customer Care team at http://wix.com/contact with more details so we can assist.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
Plan comparison
Pricing & Plans
Free
Detailed plan information is not available for this App.