1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
By Wix






Overview
Wix FAQ makes it easy to create a professional FAQ section on your website. With this app, your visitors can quickly find answers to common questions about your products or services, making their experience better and saving you time and money on customer support.
Official Wix marketplace summary
Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Reviews in selected period
0 −2 (−100%) vs previous 30 days0 Reviews in the selected 30 days and 2 in the previous 30 days.
Visualize Review volume and rating mix over time, plus Review-pattern activity.
Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Jul 2017 | 40 | 6 | 6 | 9 | 10 | 9 | 0 | 0 | 0 | 1 | 3 |
| Aug 2017 | 38 | 9 | 3 | 8 | 6 | 12 | 0 | 0 | 0 | 2 | 1 |
| Sep 2017 | 48 | 5 | 10 | 8 | 8 | 17 | 0 | 0 | 0 | 2 | 49 |
| Oct 2017 | 22 | 4 | 1 | 4 | 4 | 9 | 0 | 0 | 0 | 1 | 1 |
| Nov 2017 | 34 | 6 | 10 | 6 | 4 | 8 | 0 | 0 | 0 | 0 | 3 |
| Dec 2017 | 24 | 6 | 2 | 8 | 3 | 5 | 0 | 0 | 0 | 0 | 4 |
| Jan 2018 | 22 | 6 | 4 | 7 | 2 | 3 | 0 | 0 | 0 | 0 | 0 |
| Feb 2018 | 20 | 5 | 3 | 7 | 2 | 3 | 0 | 0 | 0 | 0 | 7 |
| Mar 2018 | 18 | 5 | 3 | 4 | 1 | 5 | 0 | 0 | 0 | 0 | 1 |
| Apr 2018 | 13 | 4 | 2 | 1 | 2 | 4 | 0 | 0 | 0 | 1 | 26 |
| May 2018 | 28 | 6 | 4 | 10 | 3 | 5 | 0 | 0 | 0 | 0 | 1 |
| Jun 2018 | 13 | 1 | 5 | 3 | 1 | 3 | 0 | 0 | 0 | 0 | 7 |
| Jul 2018 | 15 | 2 | 3 | 6 | 3 | 1 | 0 | 0 | 0 | 0 | 0 |
| Aug 2018 | 12 | 2 | 3 | 1 | 2 | 4 | 0 | 0 | 0 | 0 | 0 |
| Sep 2018 | 15 | 3 | 3 | 5 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Oct 2018 | 8 | 2 | 1 | 3 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2018 | 19 | 1 | 7 | 3 | 3 | 5 | 0 | 0 | 0 | 0 | 2 |
| Dec 2018 | 5 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2019 | 10 | 1 | 2 | 1 | 4 | 2 | 0 | 0 | 0 | 0 | 0 |
| Feb 2019 | 11 | 3 | 0 | 3 | 2 | 3 | 0 | 0 | 0 | 0 | 0 |
| Mar 2019 | 7 | 0 | 0 | 2 | 1 | 4 | 0 | 0 | 0 | 0 | 0 |
| Apr 2019 | 11 | 2 | 3 | 2 | 3 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2019 | 9 | 0 | 1 | 0 | 4 | 4 | 0 | 0 | 0 | 0 | 0 |
| Jun 2019 | 8 | 0 | 0 | 1 | 3 | 4 | 0 | 0 | 0 | 0 | 0 |
| Jul 2019 | 10 | 3 | 1 | 2 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Aug 2019 | 7 | 0 | 0 | 3 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| Sep 2019 | 6 | 0 | 1 | 0 | 4 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2019 | 9 | 0 | 2 | 2 | 1 | 4 | 0 | 0 | 0 | 0 | 0 |
| Nov 2019 | 5 | 1 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2019 | 10 | 1 | 2 | 2 | 2 | 3 | 0 | 0 | 0 | 0 | 0 |
| Jan 2020 | 12 | 1 | 1 | 2 | 2 | 6 | 0 | 0 | 0 | 1 | 0 |
| Feb 2020 | 15 | 1 | 0 | 3 | 7 | 4 | 0 | 0 | 0 | 0 | 0 |
| Mar 2020 | 10 | 0 | 1 | 4 | 1 | 4 | 0 | 0 | 0 | 0 | 0 |
| Apr 2020 | 17 | 1 | 5 | 3 | 4 | 4 | 0 | 0 | 0 | 0 | 0 |
| May 2020 | 42 | 2 | 2 | 6 | 6 | 26 | 0 | 0 | 0 | 0 | 0 |
| Jun 2020 | 18 | 3 | 5 | 3 | 1 | 6 | 0 | 0 | 0 | 0 | 2 |
| Jul 2020 | 14 | 3 | 3 | 2 | 5 | 1 | 0 | 0 | 0 | 0 | 0 |
| Aug 2020 | 13 | 1 | 3 | 3 | 0 | 6 | 0 | 0 | 0 | 0 | 0 |
| Sep 2020 | 18 | 1 | 1 | 2 | 9 | 5 | 0 | 0 | 0 | 0 | 0 |
| Oct 2020 | 15 | 1 | 1 | 3 | 4 | 6 | 0 | 0 | 0 | 0 | 0 |
| Nov 2020 | 19 | 3 | 2 | 3 | 3 | 8 | 0 | 0 | 0 | 0 | 0 |
| Dec 2020 | 14 | 2 | 2 | 3 | 3 | 4 | 0 | 0 | 0 | 0 | 0 |
| Jan 2021 | 12 | 5 | 1 | 0 | 4 | 2 | 0 | 0 | 0 | 0 | 1 |
| Feb 2021 | 14 | 2 | 1 | 5 | 3 | 3 | 0 | 0 | 0 | 1 | 33 |
| Mar 2021 | 17 | 6 | 1 | 1 | 2 | 7 | 0 | 0 | 0 | 0 | 1 |
| Apr 2021 | 12 | 4 | 2 | 2 | 2 | 2 | 0 | 1 | 0 | 0 | 0 |
| May 2021 | 15 | 3 | 0 | 3 | 6 | 3 | 1 | 0 | 0 | 0 | 1 |
| Jun 2021 | 17 | 6 | 2 | 3 | 3 | 3 | 0 | 0 | 0 | 0 | 0 |
| Jul 2021 | 12 | 2 | 0 | 6 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2021 | 8 | 1 | 3 | 1 | 3 | 0 | 0 | 1 | 0 | 0 | 0 |
| Sep 2021 | 12 | 7 | 0 | 4 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2021 | 15 | 5 | 0 | 3 | 3 | 4 | 0 | 0 | 0 | 1 | 1 |
| Nov 2021 | 14 | 3 | 1 | 1 | 5 | 4 | 0 | 0 | 0 | 0 | 0 |
| Dec 2021 | 9 | 3 | 0 | 1 | 4 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2022 | 75 | 15 | 1 | 2 | 13 | 44 | 0 | 0 | 0 | 0 | 54 |
| Feb 2022 | 119 | 10 | 2 | 4 | 18 | 85 | 1 | 0 | 0 | 1 | 0 |
| Mar 2022 | 61 | 7 | 2 | 1 | 7 | 44 | 0 | 0 | 0 | 0 | 0 |
| Apr 2022 | 19 | 4 | 1 | 2 | 2 | 10 | 1 | 0 | 0 | 0 | 0 |
| May 2022 | 11 | 1 | 0 | 0 | 3 | 7 | 0 | 0 | 0 | 0 | 0 |
| Jun 2022 | 11 | 3 | 0 | 1 | 3 | 4 | 0 | 0 | 0 | 0 | 6 |
| Jul 2022 | 5 | 2 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 1 | 0 |
| Aug 2022 | 9 | 2 | 0 | 1 | 1 | 5 | 0 | 0 | 1 | 0 | 1 |
| Sep 2022 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2022 | 2 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2022 | 2 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | 3 | 1 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2023 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 6 | 2 | 0 | 2 | 0 | 2 | 0 | 0 | 0 | 0 | 1 |
| Jun 2023 | 6 | 3 | 0 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2023 | 6 | 1 | 0 | 0 | 2 | 3 | 0 | 0 | 0 | 0 | 0 |
| Aug 2023 | 6 | 2 | 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Sep 2023 | 3 | 1 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2023 | 3 | 0 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 4 | 1 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Dec 2023 | 2 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2024 | 3 | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 5 | 0 | 0 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2024 | 3 | 0 | 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| May 2024 | 5 | 4 | 0 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 |
| Jun 2024 | 4 | 0 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jul 2024 | 3 | 2 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 |
| Aug 2024 | 6 | 3 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 7 | 1 | 2 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 4 | 1 | 0 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 6 | 2 | 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 5 | 3 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 6 | 2 | 0 | 1 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 11 | 5 | 0 | 1 | 0 | 5 | 0 | 1 | 0 | 0 | 0 |
| Mar 2025 | 8 | 3 | 1 | 1 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 5 | 0 | 0 | 0 | 2 | 3 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 5 | 2 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 13 | 3 | 0 | 1 | 4 | 5 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 11 | 1 | 0 | 1 | 3 | 6 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 5 | 1 | 0 | 2 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 5 | 1 | 1 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 6 | 0 | 1 | 0 | 2 | 3 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 4 | 1 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 2 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jun 2026 | 3 | 1 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jul 2026 | 2 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2026 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
Would be better if you could have multiple instances, e.g. one per product or service, rather than having to rely on tabs to separate topics
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
It looks good. But I am deleting due to java script issues, oversized html and other issues which I am only discovering now after weeks of customisation etc... I have on my main page and 3other pages to try and reduce content on a single page but that's just made it worse I think... Will be going back to the old fashioned route!
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
No way to take of the stupid social sharing buttons. Not a lot of customizability. Other than it works ok.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Wix FAQ isn't publishing the changes, even after multiple saving, publishing, refreshing and only starts working again after removing and re-adding the app.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
I wish I could change the background color; it would be nice to be able to easily change the order of the questions: it would also be nice to be able to have links in the answers to help people understand better.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Does the job well enough, but the bold and italic options for the questions text doesn't seem to be working. A little annoying as the rest of my site text is bolded and its throwing the overall design off. Please fix! Then It would be 5 stars.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Je veux l'installer LE FAQ dans une autre page et quand je l'installe je trouve le menu de la page précédente est-ce que on l'utilise une seule fois où est-ce qu'on j'ai plusieurs fois
2 reviews across 2 apps 0 unpublished
Je viens de l'installer
Had to uninstall it - it takes forever to load on the website - looks like there's no content. Even worse on mobile than desktop and I have fast internet. Can't imagine what it would be like for someone on a slow connection. Otherwise I really liked it.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Hi, thank you for reaching out. One of our Customer Care representatives will be in touch with you regarding this issue.
2 reviews across 2 apps 0 unpublished
Great App
Quite a nice app in general but the delay in opening makes it really annoying to work with. As others have had the same issue I hope this will be addressed and fixed quickly
Hi and thank you for your feedback. We will take it into further consideration.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Why is my FAQ panel always lost even though I saved the web design?
Hi and thank you for reaching out. In order to be able to assist you, we'd like to understand the issue in more detail. I suggest reaching out to our designated Customer Care team through www.wix.com/contact. If you could share more details such as on which page of the site the FAQ disappeared and anything you could share, that would be very helpful.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
I finally found a drop down FAQ option on WIX. Great features, although limited designs but fills my needs. The only issue I have that the FAQ section shows up last and takes good 3-5 seconds to load. This is a a problem for my website. I would like to have some suggestions if possible to either improve the speed. I have about 20 questions across 4 categories and I don't want to reduce any more text/questions. If the WIX team themselves can improve the loading speed that would be grateful. Otherwise the app is good to use.
Hi and thank you for reaching out. We will review the issue and get back to you via email.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
It would be great if it's possible to create 2 or more FAQ on one website.
Hi and thank you for reaching out. If what you are referring to is placing multiple FAQ widgets on different pages, displaying different questions, you can achieve that by following the instructions on this page: https://support.wix.com/en/article/adding-the-wix-faq-app-across-multiple-pages..
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Does not support https://schema.org/FAQPage so it's useless.
Hi and thank you for reaching out! Please note that as of August 2022, per the below Google publication: "FAQ rich results are only shown in the Search results for a limited number of well-known, authoritative government and health websites". You can check it out here: https://developers.google.com/search/docs/appearance/structured-data/faqpage.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
hello sir/madam, Good day! when i am trying to display a particular category on a page, sometimes it shows only that category but when i preview it, all the categories get displayed. please help. I want to display a particular category of FAQs on a particular page. Thank you
Hi and thank you for reaching out! In order to better understand the issue, we would need to examine the site page on which this issue occurs. The best way to do that would be to reach out to our dedicated support staff at www.wix.com/contact, with the description of the issue you are experiencing and specific details regarding the site and the page where this happens. Thank you again!
2 reviews across 2 apps 0 unpublished
good app. but how can i import questions for the quiz?
不能分別修改成多國語言(後台是共用的),Wix Multilingual 也很難用,還要配合Wix Multilingual才能翻譯很多此一舉。現在有個解決辦法是所有語言所有問題都做在一起,再各別勾選要顯示的項目,可以做,但很麻煩(後台如果可以更清楚的分類管理會更好)
你好,感谢您的评论。如果我理解正确的话,您希望在常见问题解答应用程序中为不同的语言使用不同的背景。我看到您还提供了关于使用Wix多语言功能的其他反馈。为了提交反馈,请在www.wix.com/contact联系Wix客户支持部门。
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
FAQ app, as like other official apps in Wix, have also limited functions for customizing the interface design. I disappointed about these limitations on Wix's official supporting apps even though some of functions may essential to apply the website.
Hi and thank you for your feedback. We are continuously working on improving these capabilities and very much appreciate you sharing your feedback with us.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
A very basic FAQ addin, great for static FAQ but doesn't provide Structured FAQ Markup into the page
Hi! Thank you for your feedback. We will take it into consideration and further review. Thanks again for reaching out.
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Thank you for this app that does what it was designed to do. Just a few issues that I have experienced with it when setting up my site. 1stly, using the app multiple times on the site has shown problems. Copying and pasting or loading it again is not a problem. The problem is that when the 2nd FAQ is edited it changes the content on the 1st FAQ (vice versa). I noticed others have experienced problems with this and were referred to a Wix article with the solution but the solution offered does not work. Problem persists. 2ndly, the linking functionality for linking the content of the answer to a section does not work, only the web link work well. Again the article/solution provided by Wix help center is incomplete/incorrect. Please check on these articles and assist in resolving these issues. Other than this this app is great and when resolved it gets my 5 stars. Thanks in advance for your help.
Hi and thank you for the great review! Please note that the questions and answers themselves are edited only from the Dashboard page of the FAQ and then inside the Editor, you can decide which questions will appear in which widget (in other words. it's not possible to edit the content from the widget in the Editor, rather only select which questions will appear in it). Therefore, we need more information regarding which change exactly you made and on which pages of the Editor the FAQ widgets are located. Regarding your feedback about linking to section, this functionality is currently not available, but we appreciate your input and we will consider it further. Thank you again for the detailed review!
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Hi, thank you for your feedback! It would be helpful if you could share more details about which issues specifically you've experienced with the FAQ application, so we can take a deeper look into it. Thank you!
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
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