App Market Index

Wix FAQ

By Wix

Create collapsible FAQs for your site visitors

Built by Wix
Wix marketplace

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • App dependencies with checkout app-dependencies-with-checkout
  • Free Apps free-apps Visible
  • supported by wix studio supported-by-wix-studio
  • Random Test random-test
  • App Dependencies app-dependencies
  • Site Design site-design
  • Hipaa Supported Apps hipaa-supported-apps Visible
  • Business Tools business-tools
  • supported by editorx supported-by-editorx
  • Made by Wix made-by-wix Visible
App Market Index analysis
  • Suspicious review pattern
  • Suspicious unpublished review pattern
9 matching reviewers
Rating
Pricing Free
Marketplace Currently listed

Overview

About this App

Wix FAQ makes it easy to create a professional FAQ section on your website. With this app, your visitors can quickly find answers to common questions about your products or services, making their experience better and saving you time and money on customer support.

What the listing highlights

  • Help visitors find info faster by creating helpful Q&As and organizing them into categories
  • Keep your FAQs on-brand by customizing the design with various layouts, fonts and more
  • Save time and effort by using AI to automatically generate questions and answers
  • Boost engagement by adding media to your FAQs like images, videos, social media posts and more

Developer-written tags

  • dropdown
  • q&a
  • wix faq
  • faqs
  • questions

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    20.5% 238 reviews
  2. 4 stars
    12.1% 140 reviews
  3. 3 stars
    17.8% 207 reviews
  4. 2 stars
    17.8% 207 reviews
  5. 1 star
    31.8% 369 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 −2 (−100%) vs previous 30 days

0 Reviews in the selected 30 days and 2 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 1,366 preserved Reviews with at least one stored reply. Median and P75 use 998 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
998
Median first reply
3.6 days
P75 first reply
11.6 days

Stored publication state

Current stored state across 1,366 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
1,160 84.92%
Unpublished
206 15.08%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.

Analysis pending coverage

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
108
Peak Review month
Feb 2022 · 119

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Unpublished206 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

Review-pattern Timeline data is pending complete coverage.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer

These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.

  1. olav59
    1.0 Unpublished

    ALL MY ANSWERS WHERE GONE

    After hours of work and seeing it online at my site. Next time i logged in, everything was empty! Holy fuck, what a waste of time and crappy shit this WIX.

    Stored reply

    1. Reply

      Thanks for your feedback. We now fixed the issue, we apologize for the temporary inconvenience.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 1 unpublished

    No other stored Reviews for this reviewer.

  2. castleoftruth
    1.0 Unpublished

    STOPPED WORKING

    Was a good app but started playing up, feeding information live skipping Publish step, then all my data disappeared. Developers responded that they restored data but it is still missing. It was a good app now its just crap.

    Stored reply

    1. Reply

      Thanks for your feedback. We now fixed the issue, all your content is restored and the app appears on your site. We are now rolling out a new improved version, we apologize for the temporary inconvenience.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 1 unpublished

    No other stored Reviews for this reviewer.

  3. mmosawi898
    1.0 Unpublished

    Complete rubbish.

    I checked today and EVERYTHING I wrote in the FAQs disappeared. No problem, I wrote it all again but now whenever I go on my site it automatically scrolls down to the FAQ after a few seconds and has some animation I didn't even ask for. Fix your shit wix, I don't want my site like this just fix it. Very dissapointed.

    Stored reply

    1. Reply

      Thanks for your feedback. We now fixed the issue, all your content is restored. We apologize for the temporary inconvenience.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 1 unpublished

    No other stored Reviews for this reviewer.

  4. expressivewebsites
    1.0 Unpublished

    Looks nice, but dysfunctional.

    It seemed a promising App, but, it is slow to load, and sometimes gives an error message. Bye bye dysfunctional beauty.

    Stored reply

    1. Reply

      Thanks for your feedback. The issue was fixed.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 1 unpublished

    No other stored Reviews for this reviewer.

  5. chrischicoine
    1.0 Unpublished

    limited

    Stored reply

    1. Reply

      Thanks for your feedback. New version coming will have much more options.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 1 unpublished

    No other stored Reviews for this reviewer.

Plan comparison

Pricing & Plans

Free

Detailed plan information is not available for this App.

Displayed prices exclude tax where supplied.