1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
Wix FAQ
By Wix
Built by Wix
- Suspicious review pattern
- Suspicious unpublished review pattern
Product media
Screenshots
1 of 6
Overview
About this App
Wix FAQ makes it easy to create a professional FAQ section on your website. With this app, your visitors can quickly find answers to common questions about your products or services, making their experience better and saving you time and money on customer support.
What the listing highlights
- Help visitors find info faster by creating helpful Q&As and organizing them into categories
- Keep your FAQs on-brand by customizing the design with various layouts, fonts and more
- Save time and effort by using AI to automatically generate questions and answers
- Boost engagement by adding media to your FAQs like images, videos, social media posts and more
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 −2 (−100%) vs previous 30 days0 Reviews in the selected 30 days and 2 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 1,366 preserved Reviews with at least one stored reply. Median and P75 use 998 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 998
- Median first reply
- 3.6 days
- P75 first reply
- 11.6 days
Stored publication state
Current stored state across 1,366 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 1,160 84.92%
- Unpublished
- 206 15.08%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.Analysis pending coverage
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 108
- Peak Review month
- Feb 2022 · 119
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Unpublished206 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Unpublished | ||||
|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | |||
| Jul 2017 | 40 | 6 | 6 | 9 | 10 | 9 | 3 |
| Aug 2017 | 38 | 9 | 3 | 8 | 6 | 12 | 1 |
| Sep 2017 | 48 | 5 | 10 | 8 | 8 | 17 | 49 |
| Oct 2017 | 22 | 4 | 1 | 4 | 4 | 9 | 1 |
| Nov 2017 | 34 | 6 | 10 | 6 | 4 | 8 | 3 |
| Dec 2017 | 24 | 6 | 2 | 8 | 3 | 5 | 4 |
| Jan 2018 | 22 | 6 | 4 | 7 | 2 | 3 | 0 |
| Feb 2018 | 20 | 5 | 3 | 7 | 2 | 3 | 7 |
| Mar 2018 | 18 | 5 | 3 | 4 | 1 | 5 | 1 |
| Apr 2018 | 13 | 4 | 2 | 1 | 2 | 4 | 26 |
| May 2018 | 28 | 6 | 4 | 10 | 3 | 5 | 1 |
| Jun 2018 | 13 | 1 | 5 | 3 | 1 | 3 | 7 |
| Jul 2018 | 15 | 2 | 3 | 6 | 3 | 1 | 0 |
| Aug 2018 | 12 | 2 | 3 | 1 | 2 | 4 | 0 |
| Sep 2018 | 15 | 3 | 3 | 5 | 1 | 3 | 0 |
| Oct 2018 | 8 | 2 | 1 | 3 | 1 | 1 | 0 |
| Nov 2018 | 19 | 1 | 7 | 3 | 3 | 5 | 2 |
| Dec 2018 | 5 | 0 | 0 | 5 | 0 | 0 | 0 |
| Jan 2019 | 10 | 1 | 2 | 1 | 4 | 2 | 0 |
| Feb 2019 | 11 | 3 | 0 | 3 | 2 | 3 | 0 |
| Mar 2019 | 7 | 0 | 0 | 2 | 1 | 4 | 0 |
| Apr 2019 | 11 | 2 | 3 | 2 | 3 | 1 | 0 |
| May 2019 | 9 | 0 | 1 | 0 | 4 | 4 | 0 |
| Jun 2019 | 8 | 0 | 0 | 1 | 3 | 4 | 0 |
| Jul 2019 | 10 | 3 | 1 | 2 | 1 | 3 | 0 |
| Aug 2019 | 7 | 0 | 0 | 3 | 2 | 2 | 0 |
| Sep 2019 | 6 | 0 | 1 | 0 | 4 | 1 | 0 |
| Oct 2019 | 9 | 0 | 2 | 2 | 1 | 4 | 0 |
| Nov 2019 | 5 | 1 | 1 | 1 | 1 | 1 | 0 |
| Dec 2019 | 10 | 1 | 2 | 2 | 2 | 3 | 0 |
| Jan 2020 | 12 | 1 | 1 | 2 | 2 | 6 | 0 |
| Feb 2020 | 15 | 1 | 0 | 3 | 7 | 4 | 0 |
| Mar 2020 | 10 | 0 | 1 | 4 | 1 | 4 | 0 |
| Apr 2020 | 17 | 1 | 5 | 3 | 4 | 4 | 0 |
| May 2020 | 42 | 2 | 2 | 6 | 6 | 26 | 0 |
| Jun 2020 | 18 | 3 | 5 | 3 | 1 | 6 | 2 |
| Jul 2020 | 14 | 3 | 3 | 2 | 5 | 1 | 0 |
| Aug 2020 | 13 | 1 | 3 | 3 | 0 | 6 | 0 |
| Sep 2020 | 18 | 1 | 1 | 2 | 9 | 5 | 0 |
| Oct 2020 | 15 | 1 | 1 | 3 | 4 | 6 | 0 |
| Nov 2020 | 19 | 3 | 2 | 3 | 3 | 8 | 0 |
| Dec 2020 | 14 | 2 | 2 | 3 | 3 | 4 | 0 |
| Jan 2021 | 12 | 5 | 1 | 0 | 4 | 2 | 1 |
| Feb 2021 | 14 | 2 | 1 | 5 | 3 | 3 | 33 |
| Mar 2021 | 17 | 6 | 1 | 1 | 2 | 7 | 1 |
| Apr 2021 | 12 | 4 | 2 | 2 | 2 | 2 | 0 |
| May 2021 | 15 | 3 | 0 | 3 | 6 | 3 | 1 |
| Jun 2021 | 17 | 6 | 2 | 3 | 3 | 3 | 0 |
| Jul 2021 | 12 | 2 | 0 | 6 | 4 | 0 | 0 |
| Aug 2021 | 8 | 1 | 3 | 1 | 3 | 0 | 0 |
| Sep 2021 | 12 | 7 | 0 | 4 | 1 | 0 | 0 |
| Oct 2021 | 15 | 5 | 0 | 3 | 3 | 4 | 1 |
| Nov 2021 | 14 | 3 | 1 | 1 | 5 | 4 | 0 |
| Dec 2021 | 9 | 3 | 0 | 1 | 4 | 1 | 0 |
| Jan 2022 | 75 | 15 | 1 | 2 | 13 | 44 | 54 |
| Feb 2022 | 119 | 10 | 2 | 4 | 18 | 85 | 0 |
| Mar 2022 | 61 | 7 | 2 | 1 | 7 | 44 | 0 |
| Apr 2022 | 19 | 4 | 1 | 2 | 2 | 10 | 0 |
| May 2022 | 11 | 1 | 0 | 0 | 3 | 7 | 0 |
| Jun 2022 | 11 | 3 | 0 | 1 | 3 | 4 | 6 |
| Jul 2022 | 5 | 2 | 0 | 3 | 0 | 0 | 0 |
| Aug 2022 | 9 | 2 | 0 | 1 | 1 | 5 | 1 |
| Sep 2022 | 1 | 0 | 0 | 1 | 0 | 0 | 0 |
| Oct 2022 | 2 | 0 | 0 | 1 | 0 | 1 | 0 |
| Nov 2022 | 2 | 0 | 1 | 0 | 0 | 1 | 0 |
| Dec 2022 | 1 | 0 | 0 | 0 | 1 | 0 | 0 |
| Jan 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Mar 2023 | 3 | 1 | 0 | 1 | 0 | 1 | 0 |
| Apr 2023 | 2 | 0 | 0 | 0 | 0 | 2 | 0 |
| May 2023 | 6 | 2 | 0 | 2 | 0 | 2 | 1 |
| Jun 2023 | 6 | 3 | 0 | 2 | 1 | 0 | 0 |
| Jul 2023 | 6 | 1 | 0 | 0 | 2 | 3 | 0 |
| Aug 2023 | 6 | 2 | 0 | 0 | 1 | 3 | 0 |
| Sep 2023 | 3 | 1 | 0 | 1 | 0 | 1 | 0 |
| Oct 2023 | 3 | 0 | 1 | 0 | 0 | 2 | 0 |
| Nov 2023 | 4 | 1 | 1 | 0 | 0 | 2 | 0 |
| Dec 2023 | 2 | 1 | 0 | 1 | 0 | 0 | 0 |
| Jan 2024 | 3 | 2 | 0 | 0 | 1 | 0 | 0 |
| Feb 2024 | 1 | 0 | 0 | 1 | 0 | 0 | 0 |
| Mar 2024 | 5 | 0 | 0 | 1 | 4 | 0 | 0 |
| Apr 2024 | 3 | 0 | 0 | 1 | 0 | 2 | 0 |
| May 2024 | 5 | 4 | 0 | 0 | 1 | 0 | 0 |
| Jun 2024 | 4 | 0 | 1 | 1 | 1 | 1 | 0 |
| Jul 2024 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
| Aug 2024 | 6 | 3 | 1 | 0 | 0 | 2 | 0 |
| Sep 2024 | 7 | 1 | 2 | 0 | 1 | 3 | 0 |
| Oct 2024 | 4 | 1 | 0 | 1 | 1 | 1 | 0 |
| Nov 2024 | 6 | 2 | 0 | 0 | 1 | 3 | 0 |
| Dec 2024 | 5 | 3 | 0 | 0 | 0 | 2 | 0 |
| Jan 2025 | 6 | 2 | 0 | 1 | 1 | 2 | 0 |
| Feb 2025 | 11 | 5 | 0 | 1 | 0 | 5 | 0 |
| Mar 2025 | 8 | 3 | 1 | 1 | 0 | 3 | 0 |
| Apr 2025 | 5 | 0 | 0 | 0 | 2 | 3 | 0 |
| May 2025 | 5 | 2 | 1 | 0 | 0 | 2 | 0 |
| Jun 2025 | 13 | 3 | 0 | 1 | 4 | 5 | 0 |
| Jul 2025 | 11 | 1 | 0 | 1 | 3 | 6 | 0 |
| Aug 2025 | 5 | 1 | 0 | 2 | 0 | 2 | 0 |
| Sep 2025 | 5 | 1 | 1 | 0 | 1 | 2 | 0 |
| Oct 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 6 | 0 | 1 | 0 | 2 | 3 | 0 |
| Dec 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 2 | 0 | 0 | 0 | 0 | 2 | 0 |
| Feb 2026 | 4 | 1 | 0 | 0 | 0 | 3 | 0 |
| Mar 2026 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 2 | 1 | 1 | 0 | 0 | 0 | 0 |
| May 2026 | 2 | 0 | 1 | 0 | 0 | 1 | 0 |
| Jun 2026 | 3 | 1 | 0 | 0 | 0 | 2 | 0 |
| Jul 2026 | 2 | 0 | 1 | 1 | 0 | 0 | 0 |
| Aug 2026 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
Review-pattern Timeline data is pending complete coverage.
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.
- nagreminderUnpublished
[Solved] Buggy app. Backup your data!!
Original (see down below for update): Thank you for deleting data from my site without my consent (due to a faulty update of your site) and not even having a backup of it. You are the shittiest company ever. Web3 will hopefully make you obsolete. Already had a call with your support: sucks Its clearly a fault by Wix. I didnt update anything on my side and their UI/functionality is new. -- Update: Issue got indeed solved. They were very fast in resolving a major bug for me Thumbs up. However, I would reconsider how you deploy/update features and the backup strategy of external apps (e.g. faq).
Stored reply
Thanks for your feedback. We now fixed the issue, all your content is restored. We apologize for the temporary inconvenience.
Other reviews by this reviewer0 total
- newdevcenterUnpublished
www
www
Other reviews by this reviewer1 total
2 reviews across 2 apps 2 unpublished
Test
- huanjueUnpublished
I can't display Wix FAQ on my Android Phone
It's always a White Blank Box saying "Can't see the content. Tap to reload." I tap to reload several times but it didn't work. Everything else works fine.(Text, Slide, Button even Blog). Need help!
Stored reply
Please contact support@wix.com so we can investigate
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- isabellepoelUnpublished
Goede app, maar een beetje jammer dat...
Ik niks kan kopieëren en plakken. Ik wil graag een tabel er in toevoegen bijvoorbeeld. Het zou makkelijk zijn als kon kopiëren en plakken. Zelfde geld voor een formulier die graag aan een antwoord op een vraag toevoeg.
Stored reply
Bedankt voor je feedback. Dit probleem was opgelost. Probeer het opnieuw.
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
- tammyportUnpublished
Missing Basic Features
In general it's good, but a bit limited in functionality. I'm trying to point users to a part of the website where a topic is already addressed, but the FAQ does not support anchors. And the way Wix treats their anchors, I can't "fudge" it by treating the url as an external website with the anchor as part of the url. A bit puzzling, since I would think this basic feature would exist. So now I have to redo the FAQ manually . . . and am spending time trying to figure out the best way to recreate the FAQ to still give it a clean look but not use the FAQ app Wix offers. I also wish it integrated better with the entire website's search function.
Stored reply
Hi, link to anchors added. Try it!
Other reviews by this reviewer0 total
1 reviews across 1 apps 1 unpublished
No other stored Reviews for this reviewer.
Plan comparison
Pricing & Plans
Free
Detailed plan information is not available for this App.