Wix Pricing Plans
By Wix
- Wix Related App
- Wix Recommended
- Wix Highly Promoted
- Suspicious unpublished review pattern
Product media
Screenshots
1 of 6
Overview
About this App
With the Wix Pricing Plans you can offer your site visitors exclusive access to your bookings services, pages, blog posts, video channels, programs, and more. Choose to charge customers a single payment, on a recurring basis or offer a free plan. Customize plans with a layout and design you want. Boost sales with discounts on your plans, notify members about new orders, soon to expire and canceled plans. Great for gyms, online trainers, educators, content creators and other business owners.
What the listing highlights
- Sell packages, memberships or subscription plans
- Connect plans to your bookings services, pages and more
- Select your preferred payment provider
- Manage your plans on the go with the Wix mobile app
Additional product media
Promotional media
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 −2 (−100%) vs previous 30 days0 Reviews in the selected 30 days and 2 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 800 preserved Reviews with at least one stored reply. Median and P75 use 729 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 729
- Median first reply
- 40.1 days
- P75 first reply
- 246.2 days
Stored publication state
Current stored state across 800 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 506 63.25%
- Unpublished
- 294 36.75%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.Analysis pending coverage
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 96
- Peak Review month
- Apr 2020 · 23
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Unpublished | ||||
|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | |||
| Jun 2018 | 17 | 2 | 1 | 3 | 4 | 7 | 0 |
| Jul 2018 | 9 | 2 | 2 | 1 | 3 | 1 | 0 |
| Aug 2018 | 15 | 3 | 2 | 4 | 3 | 3 | 7 |
| Sep 2018 | 22 | 1 | 2 | 9 | 6 | 4 | 2 |
| Oct 2018 | 13 | 2 | 3 | 2 | 2 | 4 | 0 |
| Nov 2018 | 9 | 0 | 1 | 1 | 4 | 3 | 0 |
| Dec 2018 | 10 | 2 | 3 | 2 | 1 | 2 | 0 |
| Jan 2019 | 10 | 1 | 0 | 2 | 3 | 4 | 0 |
| Feb 2019 | 11 | 0 | 0 | 3 | 2 | 6 | 0 |
| Mar 2019 | 22 | 3 | 1 | 3 | 2 | 13 | 0 |
| Apr 2019 | 14 | 3 | 1 | 0 | 3 | 7 | 0 |
| May 2019 | 7 | 0 | 0 | 0 | 1 | 6 | 0 |
| Jun 2019 | 4 | 0 | 1 | 1 | 0 | 2 | 0 |
| Jul 2019 | 4 | 0 | 0 | 2 | 0 | 2 | 0 |
| Aug 2019 | 5 | 0 | 0 | 1 | 0 | 4 | 0 |
| Sep 2019 | 7 | 0 | 1 | 1 | 2 | 3 | 0 |
| Oct 2019 | 17 | 5 | 3 | 3 | 3 | 3 | 0 |
| Nov 2019 | 14 | 0 | 3 | 2 | 2 | 7 | 0 |
| Dec 2019 | 18 | 2 | 3 | 1 | 6 | 6 | 0 |
| Jan 2020 | 13 | 3 | 0 | 1 | 4 | 5 | 0 |
| Feb 2020 | 14 | 1 | 2 | 1 | 3 | 7 | 0 |
| Mar 2020 | 19 | 1 | 2 | 4 | 6 | 6 | 50 |
| Apr 2020 | 23 | 2 | 3 | 4 | 4 | 10 | 0 |
| May 2020 | 23 | 0 | 2 | 6 | 7 | 8 | 0 |
| Jun 2020 | 15 | 0 | 0 | 3 | 3 | 9 | 1 |
| Jul 2020 | 10 | 2 | 0 | 2 | 3 | 3 | 0 |
| Aug 2020 | 11 | 0 | 0 | 1 | 3 | 7 | 0 |
| Sep 2020 | 8 | 2 | 1 | 2 | 1 | 2 | 0 |
| Oct 2020 | 11 | 2 | 0 | 1 | 5 | 3 | 0 |
| Nov 2020 | 5 | 0 | 0 | 1 | 0 | 4 | 0 |
| Dec 2020 | 12 | 1 | 2 | 3 | 1 | 5 | 0 |
| Jan 2021 | 10 | 1 | 2 | 2 | 3 | 2 | 0 |
| Feb 2021 | 9 | 0 | 1 | 2 | 4 | 2 | 0 |
| Mar 2021 | 19 | 0 | 3 | 2 | 10 | 4 | 1 |
| Apr 2021 | 9 | 1 | 1 | 0 | 0 | 7 | 0 |
| May 2021 | 7 | 1 | 0 | 0 | 0 | 6 | 0 |
| Jun 2021 | 5 | 2 | 1 | 1 | 0 | 1 | 0 |
| Jul 2021 | 12 | 3 | 3 | 5 | 0 | 1 | 1 |
| Aug 2021 | 9 | 5 | 1 | 1 | 0 | 2 | 232 |
| Sep 2021 | 9 | 5 | 0 | 0 | 3 | 1 | 0 |
| Oct 2021 | 7 | 4 | 0 | 0 | 1 | 2 | 0 |
| Nov 2021 | 13 | 7 | 1 | 1 | 2 | 2 | 0 |
| Dec 2021 | 7 | 6 | 0 | 0 | 1 | 0 | 0 |
| Jan 2022 | 9 | 3 | 1 | 0 | 1 | 4 | 0 |
| Feb 2022 | 5 | 1 | 0 | 2 | 0 | 2 | 0 |
| Mar 2022 | 6 | 0 | 0 | 1 | 4 | 1 | 0 |
| Apr 2022 | 3 | 0 | 0 | 1 | 0 | 2 | 0 |
| May 2022 | 3 | 1 | 1 | 1 | 0 | 0 | 0 |
| Jun 2022 | 3 | 1 | 1 | 0 | 0 | 1 | 0 |
| Jul 2022 | 2 | 1 | 0 | 0 | 1 | 0 | 0 |
| Aug 2022 | 2 | 0 | 0 | 0 | 0 | 2 | 0 |
| Sep 2022 | 3 | 1 | 0 | 0 | 1 | 1 | 0 |
| Oct 2022 | 5 | 0 | 0 | 1 | 2 | 2 | 0 |
| Nov 2022 | 4 | 0 | 0 | 0 | 2 | 2 | 0 |
| Dec 2022 | 3 | 0 | 0 | 0 | 0 | 3 | 0 |
| Jan 2023 | 3 | 0 | 0 | 1 | 2 | 0 | 0 |
| Feb 2023 | 8 | 0 | 1 | 0 | 1 | 6 | 0 |
| Mar 2023 | 9 | 2 | 0 | 0 | 0 | 7 | 0 |
| Apr 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| May 2023 | 3 | 0 | 0 | 0 | 3 | 0 | 0 |
| Jun 2023 | 3 | 1 | 0 | 1 | 1 | 0 | 0 |
| Jul 2023 | 3 | 0 | 0 | 1 | 0 | 2 | 0 |
| Aug 2023 | 3 | 2 | 1 | 0 | 0 | 0 | 0 |
| Sep 2023 | 5 | 2 | 1 | 1 | 0 | 1 | 0 |
| Oct 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 4 | 2 | 0 | 0 | 1 | 1 | 0 |
| Dec 2023 | 4 | 2 | 0 | 1 | 1 | 0 | 0 |
| Jan 2024 | 21 | 7 | 2 | 3 | 5 | 4 | 0 |
| Feb 2024 | 13 | 6 | 1 | 2 | 2 | 2 | 0 |
| Mar 2024 | 5 | 2 | 1 | 0 | 1 | 1 | 0 |
| Apr 2024 | 7 | 2 | 1 | 0 | 1 | 3 | 0 |
| May 2024 | 8 | 3 | 2 | 3 | 0 | 0 | 0 |
| Jun 2024 | 11 | 5 | 2 | 2 | 1 | 1 | 0 |
| Jul 2024 | 6 | 3 | 0 | 0 | 0 | 3 | 0 |
| Aug 2024 | 8 | 4 | 0 | 2 | 1 | 1 | 0 |
| Sep 2024 | 12 | 4 | 1 | 3 | 2 | 2 | 0 |
| Oct 2024 | 10 | 6 | 0 | 2 | 1 | 1 | 0 |
| Nov 2024 | 9 | 2 | 0 | 1 | 3 | 3 | 0 |
| Dec 2024 | 9 | 1 | 2 | 2 | 2 | 2 | 0 |
| Jan 2025 | 13 | 6 | 0 | 1 | 2 | 4 | 0 |
| Feb 2025 | 8 | 4 | 2 | 1 | 0 | 1 | 0 |
| Mar 2025 | 4 | 3 | 0 | 1 | 0 | 0 | 0 |
| Apr 2025 | 10 | 7 | 0 | 0 | 0 | 3 | 0 |
| May 2025 | 4 | 1 | 0 | 1 | 0 | 2 | 0 |
| Jun 2025 | 7 | 2 | 0 | 1 | 1 | 3 | 0 |
| Jul 2025 | 4 | 1 | 0 | 0 | 2 | 1 | 0 |
| Aug 2025 | 3 | 0 | 0 | 0 | 0 | 3 | 0 |
| Sep 2025 | 5 | 0 | 0 | 2 | 1 | 2 | 0 |
| Oct 2025 | 5 | 3 | 0 | 0 | 2 | 0 | 0 |
| Nov 2025 | 2 | 0 | 0 | 0 | 0 | 2 | 0 |
| Dec 2025 | 2 | 0 | 0 | 0 | 0 | 2 | 0 |
| Jan 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Mar 2026 | 4 | 1 | 0 | 1 | 2 | 0 | 0 |
| Apr 2026 | 3 | 0 | 0 | 0 | 1 | 2 | 0 |
| May 2026 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Jun 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jul 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2026 | 2 | 0 | 0 | 1 | 1 | 0 | 0 |
Review-pattern Timeline data is pending complete coverage.
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- andreaskuckmassage
the price plan is not just very client unfriendly
I use this app now since a year and it is very messy, and difficult to manage for individual needs, as well cancelations are rather visually messy. On top now there is a extra fee and I dont understand why, the package itself is already quiet pricy and to ask a 2 % fee on each transition for developing further on the app is in my opinion way overpriced
Stored reply
Thank you for your feedback. I'm sorry to hear about inconveniences using our app and I would love to understand better what did not work well. It will help us shape the product. I've reached out to you via email. Thanks for your time!
- parkertatro
entire app needs revamping
As someone running a subscription-based product through Wix, I really want this app to succeed, but there are a few core issues holding it back. The biggest is reliability. The Pricing Plans widget doesn’t always load on the first visit, and requiring customers to refresh the page just to see subscription options creates unnecessary friction and lost conversions. There are also some key missing features that would make a huge difference: the ability to cap memberships, offer pause options instead of forcing cancellations, and better handling of failed payments. Additionally, having an easy way to generate and share direct checkout links would help create more flexible sales flows. Wix has built a decent platform overall, but the Pricing Plans app still feels like it hasn’t caught up to the needs of businesses that rely on subscriptions as a core revenue stream.
Stored reply
Thank you for your feedback. I'm sorry to hear about the issues with our app. I would love to understand it better and discuss missing features. It will help us shape the product. I've reached out to you via email. Thanks for your time!
- denizdemirphotos
garbage and useless if they collect fees
I will no longer be using this service since they will be collecting fees starting end of April 2026. They provide zero value in return for taking a percentage of your sales and have gotten greedy. What are you giving me in return for what I already have paid for in my yearly subscriptions? Nothing. You are not a payment processor, I already have one. As soon as I can, I will migrate out.
Stored reply
Thank you for your feedback. We’re sorry the experience hasn’t met your expectations. We’re continuously working to update and improve the Pricing Plans app.
- alanisdigitalmarke
They are ugly..
The pricing plans look so good when you look at the app, but they look hideous on my website. Very difficult to customize, and I decided to build my own using the built in design features inside of wix. Will be deleting this app
Stored reply
Thank you for your feedback. I'm sorry to hear about inconveniences customizing the app and I would love to understand better your need. It will help us shape the product. I've reached out to you via email. Thanks for your time!
- PawsyUA
Payment
Why is it designed so that the plan can only be purchased online by card? Why can’t it be done manually via instructions? In my region, there are no relevant solutions on Wix. Please fix this.
Stored reply
Thanks for your review! You can vote for this feature here https://support.wix.com/en/article/pricing-plans-request-collecting-manual-offline-payment and once it is built, you will get a notification.
- blas39
Not for a SaaS. I don't want to test it for anything else.
We tried to implement this for our SaaS and failed completely. There's no way to create a discount for users buy a yearly license versus a monthly license. Then there goes the integration with Wix payments, which is the worst of them all, as they hold your money, take weeks to get approved, request a ton of information, and we had to eat all the fees, never got a transaction, lost a couple of customers thanks to this. We decided to go with Stripe.
Stored reply
Thank you for your review. We've reached out to you via e-mail to understand your need better.
- hartmuthaidn
doesnt work, no support, no documentation
doesnt work, no support, no documentation
Stored reply
Thank you for your review! We responded to you via e-mail to get in touch about your suggestion. Best wishes, Wix Pricing Plans team
- rekapwomanspace
Wix update = nightmare
After the latest update, Wix completely broke how membership plans work: - Clients cannot pre-book classes if their plan is in “Pending” status. - Admins cannot extend active plans, only pause them. - Plans activated retroactively show 0 sessions, and there’s no way to manually add them. This update destroys the workflow for small studios like ours. What used to be a flexible system is now unusable. This update destroys small studio workflows. Wix ignored real business needs, making the system unusable for any studio that wants to plan ahead.
Stored reply
Thank you for bringing this to our attention. We apologize for any inconvenience. We're actively investigating the issue and working to improve. Booking classes when plan is in "Pending" status is already fixed and we are looking forward to bring back "Extend" feature. Your feedback helps us enhance our product Best Regards, Wix Pricing Plans Team
- officialsallyb
My Saved Work Was Deleted
I created a plan, saving it along the way and as I was adding the final feature, (a group), the entire plan, that took me quite some time to prepare suddenly deleted without any error message. I later spoke to a nice lady who arranged for someone higher up to contact me to correct the issue but nobody has reached out and today I see all bad reviews about this app. I'm concerned.
Stored reply
Thank you for your feedback. I'm sorry to hear that you had an unpleasant experience using our app and I would love to meet and listen to your feedback in person and make it right. It will also help us shape the new product to your needs. I've reached out to you via email. Thanks for your time! Regards, Wix Pricing Plans Team
- mathewjlonet
No receipts?
Stored reply
Thank you for your feedback. We’re happy to share that we’re currently updating the Pricing Plans app. With this update, users will be able to generate receipts. We’ll inform all users by email once the new version is released—expected within the next month. Best regards, Wix Pricing Plans team
- taniacherry8
not working
Can not sell single articles on the website as advertise. Can not add it to my site.
Stored reply
Thank you for your feedback. As you are aware, currently it is not possible to sell individual blog posts (e.g. guides, tutorials, or plans) as one-time purchases. You can vote for this feature here: https://support.wix.com/en/article/wix-blog-request-allowing-visitors-to-purchase-a-single-blog-post. Once you vote you will receive updates regarding the feature release. Best regards, Wix Pricing Plans team
- TeleMedLasmar
Editable Plans for Wix Bookings
I would like the plans in Wix Bookings to be editable. My suggestion is to add a subscription plan option for clients, where they can pay a fixed amount and receive discounts on all our booking services.
Stored reply
Thank you for your review! We responded to you via e-mail to get in touch about your suggestion. Best wishes, Wix Pricing Plans team
- meshagenciaboutiqu
MALISIMA
No me deja editarla
Stored reply
Sorry to hear about your experience! Please note that we have a dedicated support team (speaking 10 different languages!) who will be happy to help you through any issue. You can reach out to our support here: https://support.wix.com/en/. Best wishes, Wix Pricing Plans team
- janet7512
One Pass
I have a pricing plan through One Pass. You must be a member of One Pass but since it is one of my Pricing Plans people sign up for it. It costs nothing to them!
Stored reply
Thank you for your feedback. We’re constantly working on improving the experience and functionality of our apps, and your feedback is highly appreciated. Best wishes, Wix Pricing Plans team
- rob52796
Horrible functionality and limited capabilities
I have spent a lot of time trying to make this work for my website. I wanted to display both a one-time fixed price and a monthly subscription service, but the app was unable to accomplish this. For my needs, this app has been a total failure and a colossal waste of time. It may be suitable for simpler use cases, but it does not meet the requirements for my customized needs.
Stored reply
Thank you for your feedback. We're sorry to hear that you had an unpleasant experience using our app. Currently you can set up one-time price and monthly subscription plans as separate ones on your website. However, billing cycle options is most definitely on our to-do list and we are actually working on it right now. To receive updates regarding the feature release just vote for this feature in the link below and we'll be sure to keep you updated: https://support.wix.com/en/article/wix-pricing-plans-request-offering-plans-with-multiple-billing-cycle-options. Best wishes, Wix Pricing Plans team
- ligatura7
DOESN'T WORK.
Even after trying 20 different types of subscriptions, I still don't seem to have a single working subscription. 5 years of trying! The customer simply does NOT get IN and gets lost in all sorts of pages they don't need without ever accessing what they paid for. The wix support team is distressing. They are masterful at answering beside the point or pretending not to have seen the question. Real answers and solutions are not forthcoming. Even 1 STAR is to much.
Stored reply
We sincerely apologize for the frustrating experience you've encountered with our app and support team. Your feedback is valuable, and we're committed to improving our service to ensure that all users can easily access and benefit from their subscriptions. We've sent you an invite to meet and discuss your issues. Best wishes, Wix Pricing Plans team
- kim9292
Does not ever let you change the tax rate or price on already purchased plans
I used the app to sell online digital subscriptions. Set a price and the tax rate. Later when the province changed the tax rate we found out that only new subscriptions going forward would be charged the new tax rate, and clients who subscribed before the tax rate change were not able to be updated. Also, if in future you want to change your subscription price, you can but existing clients will keep the old price. The only way is to contact ALL your customers and ask them to cancel their subscription and renew. This risks losing clients. Not impressed with this app, and wish I had never used it. It is illegal to charge the wrong tax rate so we are in a bind trying to figure out a fix for this issue, and Wix says there is nothing they can do.
Stored reply
I am sorry you have issues and limitation with our app. I want to inform you that we’ve already started working on a price change feature for existing subscriptions and we are currently rolling out a more flexible tax setup. I’ve sent you an invite to discuss your needs, issues and improvements you need. Best wishes, Wix Pricing Plans team
- kingdomsmedia
Very Buggy!!
Stored reply
Thank you for your feedback. I'm sorry to hear that you had an unpleasant experience using our app and I would love to meet and listen to your feedback in person and make it right. It will also help us shape the new product to your needs. I've reached out to you via email. Thanks for your time! Best, WIX Pricing Plans team
- education409
Extremely Limited
We need a simple discount for services with a pricing plan. And they do not offer this. They have complicated work arounds that are not well suited for what we need.
Stored reply
Thanks for your feedback. We've noted your suggestion for our improvement. While we can't provide a release date yet, we're actively working on enhancements. Stay tuned! 🚀 Best, WIX Pricing Plans team
- nahhalbaraa30
WIX Team Attention !!
**Emergency prolem: File share doesnt upload files when its connected to Pricing Plane App Please Solve this Problem As Soon As Possiple !!
Stored reply
Sorry to hear about your experience, please note that our support team is always available! Please open a ticket for our support team and we will do everything we can to resolve your issue as quickly as possible. Here is the link https://www.wix.com/contact/en. Thanks for your time and patience! Best, Wix Pricing Plans team
- pawpertypros
Needs more
hey Wix... you need to enable one time only packages that can be booked and scheduled at check out. Service business also offer packages and discount with add ons you know. No ability to have someone schedule the package at check out.
Stored reply
Thanks for your feedback! We have registered your suggestion as a feature request candidate. Best, WIX Pricing Plans team
- lovelifeproduction9
so limited
this was a huge pain in the ass. I tried forever to automate a simple email for purchases on my site. i had to hire a web designer and even he struggled. the only way we could automate an email was to create a subscription plan. now my clients need to sign up just to purchase an online offering. i also can't design the style plan as easily as the rest of the site. I’ve explored multiple approaches to make the Pay Now button work with Wix Automations, but due to Wix’s limitations, it doesn’t allow direct automation triggers for standalone payments. I also spent considerable time trying to enable Stripe’s sandbox mode for testing, but Wix only supports production mode.
Stored reply
Thanks for getting in touch! We will contact you via personal email to understand what you are missing. Best, WIX Pricing Plans team
- liampinto
Missing so many features
No way to: - allow users to switch their own plan (any credit whatever they've paid so far" - apply giftcards at checkout - change price of active subcription - set automatic cancellation/suspension of a plan and auto activation - auto apply discount coupon rewarded from wix loyalty program to an active plan (without a customer having cancel and re-subscribe)
Stored reply
As you're aware, this is currently not within our supported features, but it's on our agenda. Stay tuned for future enhancements! Regards WIX Pricing Plans team
- ethanamarsh
too expensive
Stored reply
Sorry to hear about your experience! We are always working to update and improve our product to suit our users' exact needs. Best wishes, Wix Pricing Plans team
- tulgagsi
Very poor reliability
The payment is not working properly and initial setup is very hard and unreliable. They do not identify specific problem and solution, so you won't get any support. After wasting my time with making to work Paypal, i gave up and looking for a new app. Dont waste your time with this plugin
Stored reply
We are sorry to hear about the issues you have been facing and have contacted you to understand them better and see if we can fix them. Best wishes, Wix Pricing Plans team
- caiua9
esse app só considera plano ou assinatura se for pago por cartão de crédito
esse app só considera plano pago/assinatura se for pago por cartão de crédito. Ele não envia boletos ou emite faturas automáticas para COBRAR a assinatura. Ou seja a única coisa que ele faz é cadastrar o cartão e cobrar todo mes. Se o cliente mudar, pedir estorno, cancelar, ou pagar no boleto, não há controle da assinatura ou plano. Seria ótimo se a assinatura cobra-se o cliente todo mes por QUALQUER meio de pagamento!
Stored reply
Thank you for your feedback. We will contact you via email to understand what you are missing. Best wishes, Wix Pricing Plans team
- thebiancaceleste
too many payment declines
When my clients are trying to sign up for a payment plan its declining their cards. I had everyone reach out to their banks and the banks did not decline the cards. It is an issue on wix's end and wix has not fixed it yet or reached out to me to fix the payment issue like they said they would.
Stored reply
We are sorry to hear about the issues you have been facing and have contacted you to understand them better and see if we can fix them. Best wishes, Wix Pricing Plans team
- claytonbartonart
"We’ve experienced an unknown error. Please check back again later"
Usually I love Wix plans. But right now, no one can purchase any of my plans. Whenever they try, they are taken to a page with an error message saying "We’ve experienced an unknown error. Please check back again later." I have not been able to find an easy way to get in contact with Wix about this, and the chatbot helper cannot solve this issue. So, my entire business is going down the drain right now, while I hope this issue somehow resolves itself.
Stored reply
Sorry to hear about your experience! The issue has been resolved now. Best wishes, Wix Pricing Plans team
- MPOWRCulture
Very Limited
The pricing plan is limited in what it can do. You can't prorate the cost. you can't set a date for the free trial end. (it only works by days) The pricing plan is designed for certain subscriptions only, like page access.
Stored reply
Thanks for getting in touch. We are always working to update and improve our product to suit our users' exact needs, so the feedback you've provided is much appreciated. Creating Plans with Specific Start or End Dates is most definitely on our to-do list. To receive updates regarding the feature release just vote for this feature in the link below and we'll be sure to keep you updated: https://support.wix.com/en/article/pricing-plans-request-creating-plans-with-specific-start-or-end-dates Best wishes, Wix Pricing Plans team
- desmondsarmysecret
If it works?
We PAID a WIX vendor to setup a membership plan that would automatically 2 years ago. With the help of the WIX helpdesk this morning -2 years later - this might work. We will see in a year if this actually works and send a notification two weeks in advance of a renewal to pay the membership fee. not only do we lose the money. We paid the vendor to set this up. We’ve also lost over a year in membership fees.
Stored reply
Hello, Thank you for your feedback, and we’re sorry for the frustration this has caused. We understand the impact on your business and we would like to review your case to ensure the membership plan works as expected. Please contact us at https://www.wix.com/about/contact-us , so we can fully resolve this for you. We appreciate your patience and are committed to making this right. Best, Pricing Plans Team
- aaroffolsoff
Useless
The term "pricing plan" sounds utterly stupid, and yet the app constantly forces it to be used. additionally, the pages which cannot be changed, look like lazily thrown together slop. The ideas behind the app are great, but the execution is awful.
Stored reply
Hello, We are very sorry to hear about your negative experience. We’re constantly working on improving the product and functionality of our apps, and your feedback is highly appreciated. Please feel free to contact our support team and we will do everything we can to resolve your issues as quickly as possible. Here is the link https://www.wix.com/contact/en. Thanks for your time and patience! Best, Pricing Plans Team
- tbyduk
Frustrating to use
Incredibly frustrating that you can't limit the total number of available memberships.
Stored reply
Hello, We are very sorry to hear about your bad experience. Currently, we do not have such possibility, however, we are always striving to improve our product to suit our users' exact needs, so the feedback you've provided is much appreciated. Thank you for your time and patience. Best, Pricing Plan Team
- deependrakumarrout
Payment is not working
By not paying i am receiving the confirmation message that payment is done
Stored reply
Hello! We are very sorry to hear about your experience, please note that our support team is always available! Please open a ticket for our support team and we will do everything we can to resolve your issue as quickly as possible. Here is the link https://www.wix.com/contact/en. Thanks for your time and patience! Best, Wix Pricing Plans team
- nemanjavicovac0001
Dissapointed
I dont even know where to begin.
Stored reply
Thanks for getting in touch! We will contact you via email to understand what you are missing. Best wishes, Wix Pricing Plans team
- arlosites
No manual payment method!
This app looked perfect as it integrated with Wix bookings but only to find out that you can add manual payment methods to Wix bookings products but not to pricing plans?? This really needs to be fixed as I can't see how the process is any different to a booking.
Stored reply
Thank you for the feedback, this is currently not supported as you know, but this is definitely in our plans. You can vote for this by clicking the following link: https://support.wix.com/en/article/pricing-plans-request-collecting-manual-offline-payment. Once you vote you will receive updates regarding the feature release. Best wishes, Wix Pricing Plans team
- mehdi902
Missing Annual/Monthly switch
You need to a add toggle to allow monthly vs annual payment.
Stored reply
Thank you for the feedback, this is currently not supported as you know, but this is definitely in our pipeline. You can vote for this by clicking the following link: https://support.wix.com/en/article/pricing-plans-request-allowing-clients-to-choose-their-payment-frequency Once you vote you will receive updates regarding the feature release. Best wishes, Wix Pricing Plans team
- breathlesstravelag
Wix Price Plan App Limitations Hindering Business Operations
I am writing to express my deep frustration with the current limitations of your Price Plan app. As a business owner relying on your platform, I find it unacceptable that such a crucial feature lacks the flexibility required to meet diverse business needs. It is perplexing that Wix cannot develop a universal solution that caters to various business models. The lack of customization options in the Price Plan app is particularly problematic. Specifically, I need the ability to charge a one-time fee followed by recurring payments, without forcing customers to pay both charges at checkout. For instance, if I wish to charge a $200 one-time fee and then $75 monthly, why does your system insist on collecting $275 upfront? I require the option to collect only the initial $200 and commence the $75 monthly charge after 30 days or on a specified date. The persistent shortcomings of your apps are causing significant obstacles in running my business efficiently on your platform.
Stored reply
Thank you for your feedback. I'm sorry to hear that you had an unpleasant experience using our app and I would love to meet and listen to your feedback in person and make it right. It will also help us shape our product to your needs. I've reached out to you via email. Thanks for your time! Best, Wix Pricing Plans team
- tre4hairstylist
never posted
this money never posted in my acct
Stored reply
Sorry to hear about your experience! Please note that we have a dedicated support team (speaking 14 different languages!) who will be happy to help you through any issue. You can reach out to our support here: https://www.wix.com/contact/en. Best wishes, Wix Pricing Plans team
- poledanceolinda
Pagamento
Stored reply
We are always working to update and improve our product to suit our users' exact needs, so the feedback you've provided is much appreciated. You can reach out to our support here: https://www.wix.com/contact/en Best wishes, Wix Pricing Plans team
- desa78creations
Problematica
Ci sono 2 problemi: 1) al momento del pagamento misto ti dà la possibilità di pagare il prezzo del servizio oppure ti fa selezionare unpiano da acquistare. E se non l'hai già fatto va bene così, anche perché alla fine del procedimento ti dice torna alla tua prenotazione, ma una volta che torni alla prenotazione non cambia nulla, nonostante hai acquistato il pacchetto. Tantè che se premi nuovamente ti dice che l'hai già acquistato, quindi è un vicolo cieco, non puoi andare avanti. Nel momento invece in cui tu hai già acquistato il pacchetto dovrebbe farti pagare con quel pacchetto e non farti cercare di riacquistare il pacchetto che hai già comprato. 2) dopo che hai completato le operazioni di prenotazione (senza pacchetto in questo caso) ti suggerisce di continuare a navigare nel momento in cui clicchi ti chiede le credenziali per accedere come membro. Lo fa solo con me perché riconosce il mio computer e quindi che sono un membro o lo fa anche agli altri che non sono membri?
Stored reply
Thanks for your review! 1. Wix Bookings does not currently support booking a service as a site owner. 2. By default, when your customers click the button on the Thank You page, they return to your home page. You have the option to direct customers to a specific URL, such as your services, products page, or a landing page. You can find more info about it here: https://support.wix.com/en/article/pricing-plans-customizing-your-thank-you-page Best wishes, Wix Pricing Plans team
- mrbluelv
App Doesn't Work Well With 3rd Party Payment Gatways.
Poor payment interface when not using Wix Payments App. Poor user reviews.
Stored reply
Sorry to hear about your experience. Please note that Wix Payments is our very own payment provider that is available in your country. You can read more about this here: https://support.wix.com/en/article/about-wix-payments. Thanks for your feedback, we are constantly working on improving our app. Best wishes, Wix Pricing Plans team
- larakasza
Used to be a pricing plan with installments now a subscription
This is awful. Originally I was able to offer students of the courses I host on Wix a payment, installment plan which meant that they continued to have access once they had completed their purchase at the end of their payment plan. NOW, Wix has cancelled that and ther only option is a Subscription which means they are charged monthly and are blocked from access if they don't pay - even though they have compleyely paid for their course. I have spoken to Wix customer services about this several times and no-one can offer any help. I am going to have to move all my courses off Wix to another platform and this angers me as I spent months creating the courses on Wix - when they did have an installment option.
Stored reply
Hi, We are very sorry to hear about your experience, thank you for the feedback provided. As a workaround, you could try adding the participant manually through the Online Programs Dashboard, this way the customer will have access to the program until chooses to leave or is removed by the site owner. More information on how to give site members free access to paid Online Programs: https://support.wix.com/en/article/online-programs-giving-site-members-free-access-to-paid-programs Best wishes, Wix Pricing Plans team
- limoratech
Google/Apple Pay is not supported
I chose Wix because they claimed to support Google/Apple Pay. Wix Payments does support Google/Apple Pay, but it works only in Wix Stores. Neither Wix Pricing Plans, Pay Button, Wix Forms&Payments support it. The promos and documentation are misleading. Also, I missed the feature to change the subscription price/plan separately for every user.
Stored reply
Sorry to hear about your experience! We are always working to update and improve our product to suit our users' exact needs, so the feedback you've provided is much appreciated. Best wishes, Wix Pricing Plans team
- scelliers85
Not suitable
Unfortunately I can't receive recurring payments in South Africa (ZAR)
Stored reply
As you're aware, this is not currently supported. But your feedback really helps us understand ways in how we could support you even further, so big thanks for sharing! Best wishes, Wix Pricing Plans team
- info480638
Too difficult to use
Stored reply
Sorry to hear about your experience! Please note that we have a dedicated support team who will be happy to help you through any issue. You can reach out to our support here: https://www.wix.com/contact/en. Best, Wix Pricing Plans team
- admin39039
Watch the pricing module like a HAWK - it disappears sometimes
Sometimes this module will vanish from your site, and you will not know until you have customers asking "where can I purchase a subscription". When you go to figure out what went wrong, you cannot fix it yourself. It's a bug with Wix. So you open a ticket. And call back and they "escalate" it. And you call again. And finally get someone who says they will talk to the team. And after 9 days compensation offers you $20 for the $5000 worth of damage done to your business, so you tell them it is not acceptable. And after 10 days someone accuses you of disabling it yourself.
Stored reply
Sorry to hear about your experience! We are always working to update and improve our product to suit our users' needs, so the feedback you've provided is much appreciated. Best wishes, Wix Pricing Plans team
- lunatherapiesltd
not available
I want to offer paid subscriptions for access to videos and this says it is not available, been trying to instal it for months now
Stored reply
Sorry to hear about your experience! Here is an article on how to connect a pricing plan to a video channel: https://support.wix.com/en/article/wix-video-connecting-a-pricing-plan-to-a-video-channel. Please note that we have a dedicated support team who will be happy to help you through any issue. You can reach out to our support here: https://www.wix.com/contact/en. Best regards, Wix Pricing Plans team
- myotsegolake
Need a pricing plan that ends on Dec. 31st!
We need to be able to offer a pricing plan that goes from Jan. 1st- Dec. 31st, not a year. This creates a lot more work, because we have to manually cancel every subscription. Ugh
Stored reply
Thanks for your review! You can vote for this feature here https://support.wix.com/en/article/pricing-plans-request-creating-plans-with-specific-start-or-end-dates and once it is built, you will get a notification! 🚀 Best wishes, Wix Pricing Plans team
- allanmacphail
bad
no help with issue
Stored reply
Sorry to hear about your experience! Please note that we have a dedicated support team (speaking 14 different languages!) who will be happy to help you through any issue. You can reach out to our support here: https://www.wix.com/contact/en.
- mspilatesjen
not practical
It does not keep track of when sessions are used, ie...the date. It does not allow me to invoice or send a paylink for a pricing plan and attach it to a clients contact. I cannot prebook sessions and use pricing plans. very impractical. looking to switch as soon as possible to another platform
Stored reply
Thanks for your feedback! 1. You can find the article on creating invoices for purchased plans here: https://support.wix.com/en/article/pricing-plans-automatically-creating-invoices-for-purchased-plans. 2. As for creating a pricing plan and connecting the booking service to it find more information here: https://support.wix.com/en/article/creating-a-membership-plan-in-wix-bookings Best, Wix Pricing Plans team
Plan comparison
Pricing & Plans
Detailed plan information is not available for this App.