Wix Pricing Plans

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Review list

Browse preserved published and unpublished Reviews.

i These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.

1. M

   moorejohn6 January 29, 2021, 04:30

   ★★★★★ 3.0 Unpublished

   Thank you for adding Tax!

   Thank you developers for adding Tax! This was a much needed feature. The problem is the App can not display decimal points for currency. Here is the problem: Yearly Membership: $580 Tax 13%: 75.4 Total: $655.4 What is .4? 40 cents, 4 cents, .4 of a dollar? Clients will be confused. Money needs to always display with .00 ! Thank you for trying to improve this app. It is really coming along.

   Stored reply

   1. ReplyFebruary 27, 2021, 18:10

      Hi, Thank you for your review. This is a bug and we are working on fixing it.

2. A

   ajnasinsights December 2, 2020, 15:39

   ★★★★★ 3.0 Unpublished

   Great app, but...

   Great app, but when installing it add's a new page to the main pages. Would be great if it would be possible to add it on an existing page like the bookings page.

   Stored reply

   1. ReplyDecember 12, 2020, 21:09

      Hi, Thanks for your feedback. We are working on this feature, you can vote and follow it here https://support.wix.com/en/article/request-adding-pricing-plan-elements-on-different-pages-of-your-wix-site.

3. P

   petriell01 September 17, 2020, 04:15

   ★★★★★ 3.0 Unpublished

   problem with plans "We are unable to accept online payments at this time"

   I'm having a problem, I added the app and bought the wix business plan more when I go to the live site and click on a plan, it says: We are unable to accept online payments at this time. Please contact us to finalize your purchase. Thank you! and my plan accepts online payment. when i enter pay manage plans it tells me to connect a payment method, and i already have 2 connected

   Stored reply

   1. ReplyOctober 4, 2020, 12:26

      Hello, Thank you for your review. We will contact you and investigate.

4. G

   gulliksona August 20, 2020, 21:05

   ★★★★★ 3.0 Unpublished

   So far not awful.

   I ran my credit card through it and it worked fine. I got charged anyway! But im curious... how the heck do you cancel your membership?

   Stored reply

   1. ReplyOctober 4, 2020, 12:02

      Hello, At the moment client needs to contact you to cancel the plan but we are working on the feature to allow for the client to cancel the plan as described here https://support.wix.com/en/article/request-allowing-pricing-plan-customers-to-manage-their-subscriptions.

5. M

   morenotorresmariad May 27, 2020, 13:42

   ★★★★★ 3.0 Unpublished

   Good enough app

   Please allow plans and packages in other pages. It is quite annoying to have all of the packages in one single page. I would like to have different pages so I can describe different products and then add a plan. Otherwise it becomes hard to navigate the products and packages.

   Stored reply

   1. ReplyOctober 4, 2020, 10:06

      Hi, Thank you for your review. We are working on the ability to add the Pricing Plans page anywhere on the site. You can follow and vote for this feature here https://support.wix.com/en/article/request-adding-pricing-plan-elements-on-different-pages-of-your-wix-site. We will contact you for more information.

6. A

   andersinrichten May 19, 2020, 19:59

   ★★★★★ 3.0 Unpublished

   possibility to filter

   I'm quit happy, but as I have multiple packages, I would like to group packages and only show some on a specific page, and not all of them as this becomes to much on a single page. Is it possible to group packages and show only specific packages and/or package groups?

   Stored reply

   1. ReplyOctober 4, 2020, 09:07

      Hi, Thank you for your review. We are working on the ability to add the Pricing Plans page anywhere on the site. You can follow and vote for this feature here https://support.wix.com/en/article/request-adding-pricing-plan-elements-on-different-pages-of-your-wix-site. We will contact you for more information.

7. K

   kaljohansson April 5, 2020, 15:16

   ★★★★★ 3.0 Unpublished

   Free Trial issues

   Everything works okay but when it comes to providing free trial, my customers are expected to pay up front when they try free trial which kind of ruins the whole free trial experience. Everything else works fine but this is the only problem that I'm facing right now. So I have to inform people beforehand that they have to pay up front and provide them a refund after if they don't wish to continue which makes them question why I have a free trial to begin with. Not a good look.

   Stored reply

   1. ReplyApril 14, 2020, 15:08

      Hi, Thank you for your review. If you are using free trial feature of Paid Plans (https://support.wix.com/en/article/offering-your-clients-a-free-trial-period-in-paid-plans). Users would be charged only after the free trial expires. We will contact you to see what went wrong.

8. M

   maisakokash March 20, 2020, 05:53

   ★★★★★ 3.0 Unpublished

   plans individual links

   How can we add a button to a specific plan. I don't want to display all plans on site, and want to promote specific ones or send it to clients who sign to it. how can we do that without getting them see the rest of plans.

   Stored reply

   1. ReplyMarch 23, 2020, 16:52

      Hi, thank you for your review. There are a few ways how you can do it. First, you can create a custom package picker and expose just selected plans using Paid Plans and Corvid API as described here https://support.wix.com/en/article/corvid-tutorial-using-the-paid-plans-api-to-customize-ordering-and-payment. Alternatively, if you want to sell a plan to a specific customer you can use add a purchase on the Purchased Plan list as described here https://support.wix.com/en/article/manually-adding-clients-to-a-plan-in-paid-plans.

9. J

   jason01270 March 16, 2020, 23:11

   ★★★★★ 3.0 Unpublished

   Cannot directly compare plans

   Cannot add list of items and then show which of the plans include those specific items to make for easy comparison

   Stored reply

   1. ReplyMarch 23, 2020, 16:38

      Hi, Thank you for the review. We are working on a related feature and will contact you for more information about the needs.

10. M

    mrbankz November 8, 2019, 14:08

    ★★★★★ 3.0 Unpublished

    Paid Plans on multiple pages

    seems to be working fine for what it is. I can't figure out how to have multiple pages showing different plans. Any advice?

    Stored reply

    1. ReplyDecember 13, 2019, 13:36

       Hi, We are working on this feature. You can vote and follow it here https://support.wix.com/en/article/request-adding-paid-plan-elements-on-different-pages-of-your-wix-site

11. V

    vloggersandblogger November 5, 2019, 16:58

    ★★★★★ 3.0 Unpublished

    Option to put the plans on different pages.

    I have just started using this app. It is quite simple so far. Issue 1. If if make a mistake or want to change an option it does not allow me to delete I have to rewrite the whole thing out again. Issue 2. It would be nice to be able to put different plans on different pages. I have two seperate plans but it looks so cluttered and unprofessional. Issue 3. To be able to customise more. Color of the button and how many rows you would like to have.

    Stored reply

    1. ReplyDecember 13, 2019, 13:22

       Hi, Thank you for your review. Let me answer your questions: 1. What are you talking about here? Creating a plan? 2. We are working on this feature and you can vote for it and follow here https://support.wix.com/en/article/request-adding-paid-plan-elements-on-different-pages-of-your-wix-site 3. We will take this into consideration when developing our product.

12. P

    peachygiftscoffee October 22, 2019, 18:51

    ★★★★★ 3.0 Unpublished

    Needs improvement.

    I have been trying how to use this application but come to find out that is only good for services. It would be great to have other options and available for products, such as shipping, tax etc. Can Wix partner with the following site https://rechargepayments.com. This seems to be a great tool specially for ecommerce sites who are product driven rather than services. thanks.

    Stored reply

    1. ReplyOctober 24, 2019, 09:36

       Hi, thank you for your review. We are working on product subscription and you can vote and follow this feature here https://support.wix.com/en/article/request-setting-up-recurring-payments-or-subscriptions-in-wix-stores.

13. S

    shy-yourwixexpert September 1, 2019, 09:10

    ★★★★★ 3.0 Unpublished

    Really needs a couple of updates, but a good start for simple sites!

    This app is inspiring, it gives me a whole new set of tools and goals for community building among the services sold via my platform. Great! I'm really looking forward to seeing updates and newer iterations with improved functionality! If I were to have one big, BIG wishlist item (and yes, I've voted for it), it would be to separate site Membership from Paid Plans. I've had to open my Membership approval which means open my travel forum up, this has forced me to now moderate posts instead of verify real users with good intent; This has resulted in the much feared site spam: SEO sales pitches, off-site affiliate links, and other garbage which cannot be filtered without destroying the much-loved functionality of the Forum app. I cannot set a spam filter to filter out bad links, I'd be unable to link to blog articles off my own site. This means I have actually paid money to Wix to make life easier and now must spend more time moderating and cleaning up posts with poor intent every morning. It costs me time now, which is significantly more valuable than my money - there's no small irony to having spent money upgrading my site, spending time administering a great way for people to engage and to save everyone time, to then have to mop up bad posts every morning and waste my day haha

    Stored reply

    1. ReplyOctober 20, 2019, 12:13

       Hi, thank you for your review. We are now working on integrating with the Forum. Also, I was not sure what you meant by asking to split Paid Plans and Memberships. We will reach out to talk about that more.

14. S

    sncservicios March 14, 2019, 17:40

    ★★★★★ 3.0 Unpublished

    Solo se puede agregar en una pagina

    La idea es genial pero no es funcional para los que ofrecemos planes de diferentes servicios.

    Stored reply

    1. ReplyOctober 20, 2019, 14:15

       Hi, thank you for your review. We will contact you to learn more.

15. E

    emproltd March 5, 2019, 17:21

    ★★★★★ 3.0 Unpublished

    Can't add it to multiple pages

    I have two completely products that have plans. I need to add the paid plan feature to both pages but I can only add it to one currently.

    Stored reply

    1. ReplyOctober 20, 2019, 14:34

       Hi, thank you for your review. We are working on the ability to add Paid Plans to any page and have a feature request for that (https://support.wix.com/en/article/request-adding-paid-plan-elements-on-different-pages-of-your-wix-site). You can follow it and stay notified when this feature will be out.

16. D

    davidphowe February 19, 2019, 11:24

    ★★★★★ 3.0 Unpublished

    Needs shorter trial periods and auto renewal

    Just as the title suggests, some key features missing here that really need to be added before this can be fully usable. I don't understand why you would limit people to a month minimum time period for a trial and no auto renew to avoid that customer having to re subscribe with a paid plan. It just adds too much resistance in the subscription process.

    Stored reply

    1. ReplyOctober 20, 2019, 14:37

       Hi, thank you for your review. You can create weekly, monthly and yearly recurring payments that could have a limited duration or be set to be valid until canceled.

17. A

    anatgerber February 16, 2019, 10:50

    ★★★★★ 3.0 Unpublished

    Missing features

    Can the member cancel the auto renew payment? If so - how and where? Where can the member see start and finish date of his membership? Multiple pain plans would be very helpful (for different products - on different site pages...)

    Stored reply

    1. ReplyOctober 20, 2019, 14:41

       Hi, thank you for your review. We are working on My Plans feature for Members area that will allow managing plans. You can follow this feature here https://support.wix.com/en/article/request-allowing-paid-plan-customers-to-manage-their-subscriptions. It is already possible to make custom My Plans page with Corvid API. We are also working on the ability to add Paid Plans to any page and have a feature request for that (https://support.wix.com/en/article/request-adding-paid-plan-elements-on-different-pages-of-your-wix-site). You can follow it and stay notified when this feature will be out.

18. C

    conniesyummusfood January 6, 2019, 04:04

    ★★★★★ 3.0 Unpublished

    Needs to work with "Automations"

    This App would rate higher if it worked with "Automotions". It has been very confusing to me building what I thought would be automated responses to customers signing up to be a "Site Member" and getting a response they are "Members" thinking they could have access to "Private Member Pages" because of receiving an "Automotion" meant to welcome them as a "Member"

    Stored reply

    1. ReplyOctober 20, 2019, 15:01

       Hi, thank you for the review. Automated emails for customers are released and you can use them. Here is more information https://support.wix.com/en/article/sending-automated-emails-in-paid-plans.

19. L

    lucidreams007 December 11, 2018, 17:19

    ★★★★★ 3.0 Unpublished

    Needs pricing tiers

    Please add pricing tiers as well as setup fee option! Thanks!

    Stored reply

    1. ReplyOctober 20, 2019, 13:25

       Hi, thank you for your review. We are working on this feature. Let us contact you to understand your needs better.

20. A

    antoinepinelli November 24, 2018, 18:55

    ★★★★★ 3.0 Unpublished

    Language

    Hello, When the user wants to subscribe to my website using the payment system the bank details request are in English How to put them in French ? Regards

    Stored reply

    1. ReplyOctober 20, 2019, 15:11

       Hi, thank you for the review. You can change the language of the check out page by following these instructions https://support.wix.com/en/article/changing-the-language-of-your-store-front-or-dashboard-in-wix-stores.

21. F

    frank9190 October 22, 2018, 15:36

    ★★★★★ 3.0 Unpublished

    Wis there's a bit more options available..

    It would be great if a customer can customize the quantities they'd like in a subscription plan and if a customer wishes to cancel, the customer has a choice to choose the date to end the subscription or the site admin can do that in the back end.

    Stored reply

    1. ReplyOctober 20, 2019, 16:45

       Hi, thank you for your review. It is possible to do that now with Corvid API.

22. M

    marchershman10 October 14, 2018, 08:45

    ★★★★★ 3.0 Unpublished

    Needs improving

    Good start but I am looking at simple having two different plans on my site on different pages. This does not seem possible at present

    Stored reply

    1. ReplyOctober 20, 2019, 16:47

       Hi, thank you for your review. We are working on the ability to add Paid Plans to different pages. You can follow this feature here https://support.wix.com/en/article/request-adding-paid-plan-elements-on-different-pages-of-your-wix-site.

23. A

    admin37771 September 22, 2018, 12:30

    ★★★★★ 3.0 Unpublished

    Weekly payment option and Free trial feature please

    I want to charge customers weekly instead of monthly and offer them a 14 day trial period. Can this be added?

    Stored reply

    1. ReplyOctober 20, 2019, 16:56

       Hello, thank you for your question. Now Paid Plans supports weekly, monthly and yearly subscriptions and we are working on Free trial functionality. You can follow this feature here https://support.wix.com/en/article/request-offering-clients-a-free-trial-period-in-paid-plans.

24. D

    dragosdanetiu September 8, 2018, 18:27

    ★★★★★ 3.0 Unpublished

    New added features please!!

    I rely on this app more than any other. We need some added features that allow for trial period and or the ability to use any amount of time for a specific plan. 1 month limitation just doesn't work. Also need the ability to downgrade or upgrade a user or even delete. Adding these features would make this app complete.

    Stored reply

    1. ReplyOctober 20, 2019, 17:11

       Hi, thank you for your feedback. We are working on this feature and you can follow it here https://support.wix.com/en/article/request-additional-recurring-plan-payment-periods-in-the-paid-plan-app. Also, we are working on My Plans feature and you can follow it here https://support.wix.com/en/article/request-allowing-paid-plan-customers-to-manage-their-subscriptions. In the meantime, you can do it with Corvid API.

25. R

    rn8890 September 8, 2018, 15:36

    ★★★★★ 3.0 Unpublished

    Great first version but...

    Requires a membership and also users cannot cancel or track their plans online. Please fix this ASAP Wix!

    Stored reply

    1. ReplyOctober 20, 2019, 17:12

       Hi, thank you for your feedback. We are working on My Plans feature and you can follow it here https://support.wix.com/en/article/request-allowing-paid-plan-customers-to-manage-their-subscriptions. In the meantime, you can do it with Corvid API.

26. A

    anchavez September 8, 2018, 04:40

    ★★★★★ 3.0 Unpublished

    I agree with everyone's comments

    So happy that we can now enable memberships on our websites, but the app needs LOTS of updates. Along with what others have said about upgrading/downgrading, free trial, customize checkout form and appearance, post-purchase url, and discount codes, I would like to also customize the membership options better. A lot of companies- including Wix -provide the option of paying monthly or annually for the same membership, and I would like to do that too. Since that's not possible right now, I have my 3 memberships options, and a Trial and Lifetime options. But since that's 5 options total and the app only has 3 columns, the options display are three on top of 2, and they're not centered. Not sure if I'll publish my Paid Plans yet, and I'll increase my Rating once these features are added.

    Stored reply

    1. ReplyOctober 20, 2019, 17:23

       Hi, thank you for your feedback. We are working on My Plans feature (you can follow it here https://support.wix.com/en/article/request-allowing-paid-plan-customers-to-manage-their-subscriptions), we also working on Free trial (https://support.wix.com/en/article/request-offering-clients-a-free-trial-period-in-paid-plans), check out page was improved and now it shows a summary of the purchase, we are also working on improved thank you page and coupon codes. With regards to your page styling, you can use Corvid API and create any package picker you want. Here's more information https://support.wix.com/en/article/corvid-tutorial-using-the-paid-plans-api-to-customize-ordering-and-payment.

27. D

    dannijayne September 2, 2018, 10:29

    ★★★★★ 3.0 Unpublished

    Needs shipping details

    Most plans will have physical products but where to send them too? Needs fields to capture addresses and then needs to link into member area so that people can update their addresses if they move etc.

    Stored reply

    1. ReplyOctober 20, 2019, 17:29

       Hi, thank you for your review. We are working on a feature to allow collecting additional information. Please vote and subscribe to this feature to be notified once it's out https://support.wix.com/en/article/request-collecting-additional-information-from-paid-plan-customers-at-checkout. In the meantime, you could create expected experience either by using Corvid.

28. M

    marztzt September 1, 2018, 20:58

    ★★★★★ 3.0 Unpublished

    Needs additional futures

    It would be helpful to have a step-by-step option with forms to capture customer information to register, select a plan and a check box to add a user agreement.

    Stored reply

    1. ReplyOctober 20, 2019, 17:30

       Hi, thank you for your feedback. You can use custom sign up form and Corvid API to do this. Learn more here https://support.wix.com/en/article/creating-a-custom-signup-form-for-your-members-area.

29. C

    customerservice9348 August 29, 2018, 10:12

    ★★★★★ 3.0 Unpublished

    Necessary

    1) We need to be able to add discount codes/coupons for plans 2) We need to be able to put different plans on different pages. Not all in the same spot/same page 3) A customer should not be able to create a membership until after they sign up for the plan.

    Stored reply

    1. ReplyOctober 20, 2019, 17:43

       Hi, thank you for your feedback. We are working on coupons feature. You can follow it here https://support.wix.com/en/article/request-creating-coupons-or-promotions-for-paid-plans. Also, we are working on the ability to add Paid Plans to any page. Please follow this feature here https://support.wix.com/en/article/request-adding-paid-plan-elements-on-different-pages-of-your-wix-site. Now customers must sign up to a plan but we are working on this issue. You can learn more here https://support.wix.com/en/article/request-allowing-customers-to-purchase-a-paid-plan-without-becoming-a-site-member.

30. P

    promotely August 14, 2018, 07:48

    ★★★★★ 3.0 Unpublished

    Still missing some key features but great start to a solving a really big problem

    Really excited about the future of this app! Overall the direction is promising however the app is missing key integral features: Managing Subscriptions It would be amazing if members can login to mange their subscriptions by pausing it, changing it etc similar to the bookings app. Adding Custom Fields It would be very useful to be able to add custom fields similar to the eCommerce app to capture specific information before checking. This will allow complete flexibility to tailor the paid plans for any business model. Creating Multiple Paid Plans I do agree with some of the other comments, it would be great to be able to create a collection of paid plans so that we are not limited to only creating one collection of plans for the entire site. The purpose would be to display various different plans for different services. Turning On or Off Shipping Being able to turn on or off shipping would be integral especially for a typical subscription box business that ships a box on a monthly basis or a product of any sort to a customer ... the shipping feature would be very useful here. In the use case of a digital service, shipping is not necessary however I would reference back to the feature of being able to create several different collections of plans to allow for more versatility to sella variety of different offerings. URL Redirect Post Payment There's no option to choose where the customer will be directed to after he finishes paying. Annual Discount Option We cannot chose to charge annual for subscription only month by month. An annual price perhaps a discount option is very commonly used across many pricing pages for Saas models especially. Free Trial Period Allow a free trial period for a specific number of days, weeks, or months for plans. This is also very commonly used across pricing models for many apps and saas platforms. This features are essential in creating a robust paid plans membership platform that can be molded for just about any business model. Currently the use cases are very minimal.

    Stored reply

    1. ReplyOctober 20, 2019, 17:55

       Hi, thank you for this great feedback. We are working on My Plans section on Members area, you can already add custom fields with custom sign up form or Corvid API as well as to collect shipping details. We are also working on the ability to put Paid Plans element on different pages, annual discount option and the free trial will come out soon. Stay tuned.

31. J

    jessdavey8 August 12, 2018, 18:48

    ★★★★★ 3.0 Unpublished

    Great app but please fix the checkout!

    Great app, it has potential however, you are unable to customise the checkout and for a subscription service that I need shipping details for, the app is unfortunately useless for me.

    Stored reply

    1. ReplyOctober 20, 2019, 17:57

       Hi, thank you for your feedback. We have improved the checkout page and added a purchase summary. We are also working on the ability to collect more information on check out including shipping details. Stay tuned.

32. Z

    zerazoyak July 31, 2018, 07:34

    ★★★★★ 3.0 Unpublished

    Why can we not add the app on different pages?

    Unable to add the app onto different pages. I would like to offer 2 different membership services but there is no option to add the app again on a different page!

    Stored reply

    1. ReplyOctober 20, 2019, 17:59

       Hi, we are working on this functionality. Thanks for your feedback.

33. M

    mairsy7 June 25, 2018, 15:49

    ★★★★★ 3.0 Unpublished

    Does not process payment

    would be awesome, sure it will be sorted. Upon trying to pay I get the message "try again"

34. J

    jakepritchard June 23, 2018, 13:26

    ★★★★★ 3.0 Unpublished

    Good - but needs improving

    - When creating the plans you cannot click on other fields that you have already filled in as this causes the app to flicker - I would like to see a duplicate option as many of my plans include the pervious plan + more

    Stored reply

    1. ReplyOctober 20, 2019, 18:12

       Hello, thank you for your feedback.