Retarget Online Ads

Would not recommend.

No exceptional outcome. Told they were doing the best they could when I would reach out.

Poor Support for tech issues

SCAMMED

So many issues with this app l really dont know where to start. Number 1. don't expect to get any support from Wix or Eleanor Clements the unresponsive bot. l have been waiting 10 days for help because the app keeps telling me that it isn't activated despite linking google analytics . l just checked my settings and all information including my personal details have been deleted. Now trying to get my money back but even that seems impossible. All l can say is just don't bother. Wix pass the buck because its a 3rd party app so you wont get your money back. l would also steer clear of any 3rd party apps provided by WIX because they are not guaranteed. No refund if its not working.

terrible

I installed the app, selected my plan, made the payment, now it says, please contact support, but no one responds, I sent 3 messages this week, it says they respond in 1 day, and no one has responded. I ignored the bad reviews and now I have the problem. I want to cancel my subscription and get a refund of the money that was already charged to my credit card. I no longer trust them or care about their service.

WORST APP

I installed the app, selected my plan, made the payment, now it says, please contact support, but no one responds, I sent 3 messages this week, it says they respond in 1 day, and no one has responded. I ignored the bad reviews and now I have the problem. I want to cancel my subscription and get a refund of the money that was already charged to my credit card. I no longer trust them or care about their service.

THIS IS A SCAM APP

I paid for the service, they state one week for processing... more than 2 weeks later still NOTHING. I have sent a request for service, they said back within 3 hours, no response. I have not yet cancelled and will amend my review if they can prove themselves, but so far... my experience has been terrible. I am happy to give a company a second chance, but you only get two chances. UPDATE: I waited, and waited and waited and the company simply ignored my enquiry. DO NOT USE THIS APP - They will take your money and not provide you with any service. WIX... have had such a great experience with you, but partners like this make me second guess the quality of your partnerships.

never worked once

Retargeting not happening after signing up several weeks ago

After several weeks the retargeting has not yet started. Sent emails a few weeks ago they said ad was approved by them but waiting on google to approve ad. Went to check Retarget today and the app dashboard will not load on Wix, checked our insites and still no traffic coming from them.

They do not retarget for your website! DO NOT USE and read below.

We have used them for 6 months. We are a new product that did not exist prior to us creating it. Every time we pay to get traffic on our site, the prospective lead spend over 1 min 50 sec reading out site, and then they leave. They are not retargeted after by AdTechium. I have tried on our computers, friend and other to see if they get any type of retarget and nothing. I have emailed our act rep asking what AdTechium is doing and what I am paying for and the response is "The reason that some of the users who enter your website are not exposed to your ad is a process called optimization. When our system identifies users who have entered your site for a short time or those who have been on the site and have not performed significant activity or not purchased, we catalog them as non-relevant." How is a person staying on my site for 2 minutes or more not relevant?????? They still have not responded to what they actually have done.

Bull

Bull

Useless

They never even turned the system on!

Trash, DO NOT USE

they gave me a trial, i had issues with it and i emailed them and never got an answer, its been installed on my site for 3 weeks and i haven't seen one single visit from it, it doesn't even deserve one star

its doesnt work

its been a week and still its says its need a week

No support so far

Signed up almost 2 weeks ago and still have no ad running. For $100 a month, I expect better servicing for my busy website. I have submitted multiple tickets to support with NO reply. I will be reporting to wix and asking for a refund if I do not have an ad running in the next 24hours.

This is a SCAM - BEWARE

This company does not exist, their phone number listed on contact us page is linked to another company system. DO NOT UPGRADE THIS APP! Or you will loose your money. ISRAEL SCAM ARTISTS

Not as advertised

Doesn't work - have to pay arm and a leg

Should be removed from Wix

Paid for plan over 1 week ago , can't get hold of customer support, very bad support, can you please refund my money.

Don't spend your money

The app loading time is so slow. Customer service didn't respond for any of my inquires for more than a week. It's been almost 2 weeks since I have created a campaign, and approval is still pending. I've paid $100 for the first month of the subscription, and I have been promised 24 hours of campaign approval. It is more like 240 hours, and campaign is still being reviewed. This app is a scam.

VERY BAD SERVICE & LIE SUPPORT

VERY BAD SERVICE & LIE SUPPORT. For all WIX customers a warning: Do not pay for this service. I paid for this service for Pro version, and after 10 days of my payment the service is not active for my website. After 4 days I paid the service I realized that the ad was not online. I contacted the form support within the Application and one person named ADVA said that my ads and services would be approved within the next two days. It's been 4 days, I emailed daily to the support and I did not have any answer. They did not activate the service in my account. FRAUDULENT APP AND VERY BAD / LIE SERVICE / SUPPORT I suffered a blow from this site and will file a complaint to WIX asking for a refund as I paid the service for two websites After 10 days after my payment i dont have my Ads running and dont receive any click in my campaing and the Support told me to wait the Ads aproved and after 5 days after my contact with support i dont receive any response. Very bad support I WANT MY MONEY BACK AND REFUNDED OF MY TWO 2 Payment. I GO START LEAVE A VERY BAD FEEDBACK ABOUT THIS FALSE SERVICE AND SUPPORT IN ALL SOCIAL MIDIAS, Wix Forun, and in others Foruns too TILL RECEIVED MY REFUNDED. WAIT YOUR RESPONSE WITH MY REFUNDED NOW. VERY BAD SERVICE & LIE SUPPORT VERY BAD SERVICE & LIE SUPPORT. For all WIX customers a warning: Do not pay for this service.

Very, very bad.

In fact, for a month of using the application there was not a single click! NO ONE CLICK! At my request, the support answered: pay more - then there will be customers. I do not advise anyone to use this application. This is the worst application.