Karelia Cancel Subscription

By Karelia Labs

Let customers cancel subscriptions online

Wix marketplace

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

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Rating
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Pricing Free plan available
Marketplace Currently listed

Overview

About this App

Give customers a clear, easy way to cancel the plans and memberships they bought on your site. Put the cancel form on any page and turn on a small "Cancel subscription" link that shows on every page. Logged-in members pick the plan they want to end; everyone else enters their name and email, no login needed. One button sends the cancellation, and a confirmation with date, time and reference number appears right away, ready to print or save. Member requests are processed straight away. For other requests you choose: cancel at the end of the paid period, cancel right away, or confirm yourself in the dashboard. The answer looks the same whether or not an email has a subscription, so nobody can look up your customers. Presets for Germany, France, California and the United Kingdom set familiar wording, and the form speaks 15 languages. Every request is saved on the customer's contact and listed in your dashboard. The paid Pro plan adds a reason survey, a fair offer above the cancel button, statistics, CSV export, your own texts and an email copy for you. Cancelling is never limited on any plan.

What the listing highlights

  • Cancel form plus a cancel link on every page
  • Confirmation with reference number to print or save
  • Wording presets for Germany, France, California, UK
  • Reason survey, fair offers and statistics (Pro)

Developer-written tags

  • cancel subscription
  • cancellation button
  • cancel membership
  • subscription
  • cancellation flow

Reviews

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Plan comparison

Pricing & Plans

Free plan available
Free

Basic

Free

Free

  • Full cancel form and confirmation
  • Cancel link on every page
  • Country wording presets
Paid plan

Pro

$0 / year

Save 17% yearly

$0 / month

  • Reason survey and statistics
  • A fair offer, cancel button visible
  • CSV export and your own texts
Displayed prices exclude tax where supplied.