Intercom: WhatsApp & AI
- Wix Recommended
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Overview
About this App
A single, powerful, easy-to-use platform Get all your automation, conversations, tickets, customer data, and reporting working together seamlessly. Maximize team performance by connecting all your other tools to our platform. This app connects your Intercom workspace to synchronize visitors, leads, users, and more. Certified Code is an Intercom Service Partner. Certified Code does not provide support on Intercom related issues. This app is built for connection with Intercom solely.
What the listing highlights
- Automation: Automate conversations with the power of AI
- Inbox: Maximize team productivity with the world's fastest shared Inbox
- Proactive Support: Get ahead of known issues and slash support volume
- Messenger & Omnichannel: Deliver conversational support where it works best for your customers
Reviews
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Plan comparison
Pricing & Plans
Starter
Starting from $74 / month
Custom pricing
Boost the support your customers love—perfect for startups and small teams. Key features: Intercom Messenger Chat and email channels Shared Inbox Basic help center Conversation routing bot Saved replies Company and behavioral data HubSpot and Pipedrive integrationsCustom pricing
Boost the support your customers love—perfect for startups and small teams. Key features: Intercom Messenger Chat and email channels Shared Inbox Basic help center Conversation routing bot Saved replies Company and behavioral data HubSpot and Pipedrive integrationsPro
Custom
Custom pricing
Scale the personalized support your customers love as your business matures. Starter key features, plus: Team inboxes Ticketing Assignment rules and macros Industry-leading chatbots Phone deflection to Messenger Multilingual help center Private help center Salesforce integrationCustom pricing
Scale the personalized support your customers love as your business matures. Starter key features, plus: Team inboxes Ticketing Assignment rules and macros Industry-leading chatbots Phone deflection to Messenger Multilingual help center Private help center Salesforce integration- API Access
- Proactive Support
- Automation
Premium
Custom
Custom pricing
Maximize your power, speed, and flexibility to support your customers and team. Pro key features, plus: SLA rules Workload management Role-based permissions Team-level workflows Custom and real-time reporting Salesforce Sandbox Third-party SSO/identity managementCustom pricing
Maximize your power, speed, and flexibility to support your customers and team. Pro key features, plus: SLA rules Workload management Role-based permissions Team-level workflows Custom and real-time reporting Salesforce Sandbox Third-party SSO/identity management- API Access
- Proactive Support
- Automation
Prime
$57.6 / month
$691.2 billed yearly Save 20% yearly$72 / month
- Everything from previous plan tiers, plus:
- Specialists Access
- First Assist
Detailed App featuresCompare all 9 structured features
| Feature | Custom pricingStarterStarting from $74 / month | Custom pricingProCustom | Custom pricingPremiumCustom | Paid planPrime |
|---|---|---|---|---|
| API AccessFull access to REST API for integrations | Not included | Included | Included | Included |
| Proactive SupportGet ahead of known issues and slash support volume | Not included | Included | Included | Included |
| AutomationAutomate conversations with the power of AI | Not included | Included | Included | Included |
| Messenger & OmnichannelDeliver conversational support where it works best for your customers | Not included | Included | Included | Included |
| InboxMaximize team productivity with the world's fastest shared Inbox | Not included | Included | Included | Included |
| Priority RequestsPriority handling of critical requests | Not included | Not included | Not included | Included |
| Specialists AccessAccess to specialists teams for advanced scenarios | Not included | Not included | Not included | Included |
| Custom BrandingRemove platform branding and use custom logos | Not included | Not included | Not included | Included |
| First AssistFirst line assistant to help triage inquiries | Not included | Not included | Not included | Included |