App Market Index

Spocket - US & EU Dropshipping

By Spocket

Dropship from Verified US & EU suppliers

Wix marketplace
  • Verified by Wix
  • Wix Recommended

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Random Test random-test
  • Stores Apps (v3 filtering) stores-apps
  • Apps for Your ADI Site recommended-in-adi
  • Suppliers Hub Dropshipping suppliers-hub-dropshipping
  • supported by editorx supported-by-editorx
  • supported by wix studio supported-by-wix-studio
  • Verified verified
  • Wix Stores Catalog V3 wix-stores-catalog-v3
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Pricing Free plan available 14-day free trial
Marketplace Currently listed

Overview

About this App

Spocket is a dropshipping platform that connects online retailers with thousands of global suppliers. Dropship fast shipping products from global suppliers, including verified US, European, Canadian, and Brazilian suppliers, add them to your store with one-click & process orders automatically. With Spocket, you can build your online store in under 30 minutes. Stay up-to-date with the stock of your products and never sell products that are out of stock. Spocket will handle inventory for all products, making sure your products are available and ready to ship at all times. Spocket will update your stock level in real-time to make sure you never sell an out-of-stock product. Plus, quickly fulfill all of your customer’s orders with our automated order fulfillment. Not sure what products to add to your store? Test out products with sample orders. Order products for yourself right from the search page to verify the shipping speed, capture your own photography and make sure your products are the right fit for your store. Your store never sleeps, and neither do we. We offer 24/7 support so you can focus on growing your business

What the listing highlights

  • High quality products: With our huge range of US and European based products, shipping is guaranteed to be fast and customers are bound to be happy
  • Discounted products: All products are largely discounted from their retail price so that you can generate high margins on your store
  • One-click order fulfillment: Quickly fulfill all of your customer’s orders with our automated order fulfillment
  • Branded invoices: Spocket adds your logo and brand to the invoices. You are not just selling products, you are building your own brand

Developer-written tags

  • Dropshipping
  • AliExpress
  • dropship
  • modalyst
  • printful

Additional product media

Promotional media

Spocket - US & EU Dropshipping banner
Banner

Videos

External video Open video in a new tab

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    65.7% 86 reviews
  2. 4 stars
    6.1% 8 reviews
  3. 3 stars
    2.3% 3 reviews
  4. 2 stars
    3.1% 4 reviews
  5. 1 star
    22.9% 30 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 −1 (−100%) vs previous 30 days

0 Reviews in the selected 30 days and 1 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 205 preserved Reviews with at least one stored reply. Median and P75 use 189 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
189
Median first reply
29.1 hours
P75 first reply
4 days

Stored publication state

Current stored state across 205 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
131 63.9%
Unpublished
74 36.1%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 86 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 86 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 86 stored published 5★ Reviews.
0 0%
Suspicious unpublished 50 of 205 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
50 24.39%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
51
Peak Review month
Aug 2020 · 33

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished50 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished74 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. maramatuku1111
    1.0

    Do not add this app to your website- It is a fraud

    Please cancel my Spocket subscription and disable all future automatic charges immediately. The Wix “Go to Dashboard” link does not work and displays “invalid instance” and “invalid signature,” so I cannot access the Spocket dashboard. Please confirm in writing that my subscription and automatic renewal have been cancelled. The day I added my card details the website now no longer is there. DO NOT USE THIS APP

  2. automaximizercom
    1.0

    They scammed $1000 from me

    Their support is scamming everyone

  3. realmccoystunts
    1.0

    WARNING: Hidden Charges and Shady Billing Practices with Sprocket App

    I tried using the Sprocket app but couldn’t get past the sign-up for a year screen. I wasn’t going to commit to a full year without knowing if it suited my company's needs, so I went with another app, AUTODS. Weeks later, I noticed Sprocket charged me a monthly fee, even though I never fully signed up! This is 100% a scam. Sprocket uses shady tactics known as “dark billing” or “negative option billing” designed to trap users in unwanted subscriptions. Watch out for: 1. Auto-Renewal by Default 2. Difficult Cancellation Process 3. Lack of Reminders 4. Small, Easy-to-Miss Charges 5. Bundling or Upgrading Without Consent I also called Wix since Sprocket is hosted there. They claimed they couldn’t issue a refund because it’s a third-party app. Great way to avoid responsibility for apps hosted on your platform! Bottom line: Avoid Sprocket. Sneaky billing, hard cancellations, zero support.

  4. CycloPunk
    1.0

    SCAM DO NOT BUY

    If I could give this app negative stars I would. They offered me a free trial for 14 days if I selected their premium plan, which I bought into thinking I could cancel my subscription which they claimed you could cancel at anytime. When I attempted to cancel there was no option to cancel it, I had to go through a chat bot in order to cancel which they took 3 business days to do. I also thought they wouldn't charge me until the trail was over, but instead they took out $100 and claimed that the trail end date was on the same day I signed up. So this is false advertisement, there trying to get people to sign up to there site by marketing it as free when in reality they take your money and run. I advise anyone getting this app to take this review seriously, don't let my mistake happen to you. ITS A SCAM

  5. worldchangerco
    1.0

    I am SO UPSET

    I have spent five months going back and forth with Spocket customer service trying to get the dang app installed on my Wix site and it never worked. They couldn't figure it out and I ended up using a different drop shipping app that works great. The WORST part about it is that Spocket won't refund me? They couldn't even figure out how to get the app added to my site, it's not my fault, and yet they WON'T refund me! They just kept escalating the issues and bouncing me around to difference customer care workers. As a small business owner their annual fee is a big investment, I told them this and they ended up just ignoring my (kind and patient) emails. I never leave bad reviews, I'm so upset, I actually took the time to write this to warn everyone..

  6. info601116
    1.0

    Plans are not what they say

    On the App Market it says free plan available. When going through the setup there was no free plan option and the prices are higher for the paid plans than previously stated. This just makes me incredibly wary and I am now uninstalling it.

  7. noelia11200
    1.0

    Very bad service

    The service does not work and they charged me for the full month when it clearly says on their site that it has a 14-day trial, I feel scammed, the customer service uses a robot and does not provide solutions. Very disappointed.

  8. VitaPrivata
    1.0

    Cannot connect Wix to Spocket or vice versa

    Was trying for a several days to connect Wix to Spocket, but after accepting the terms, only what I see is a blank page, not even an error message. Wrote to Wix support, nothing was done. On Spoket it shows that Wix store is not connected. This is getting very annoying.

    Stored reply

    1. Reply

      I'm sorry to hear about the trouble you've encountered while trying to connect Wix to Spocket. It sounds frustrating to be met with a blank page and lack of response from Wix support. As a user, your time and effort are valuable, and encountering obstacles like this can indeed be frustrating. Please contact us at support@spocket.co and we'll do our best to help! I'm sorry to hear about the trouble you've encountered while trying to connect Wix to Spocket. It sounds frustrating to be met with a blank page and lack of response from Wix support. As a user, your time and effort are valuable, and encountering obstacles like this can indeed be frust

  9. sekersizkahvem
    1.0 Unpublished

    Para

    Nasıl çalıştığını deneyemeden direkt abonelik istiyor

    Stored reply

    1. Reply

      We are sorry to hear about your experience and we appreciate you sharing it with us. Your feedback helps us identify areas where we can improve, and please be assured that we will take the appropriate steps to address your concerns. We are committed to resolving any issues you may have, and we encourage you to contact us at support@spocket.co at any time. Please allow us to make things right, and we wish you all the best. - Irene

  10. lucinda-kittel
    1.0

    I HATE IT - Worst experience

    I cant even log into my account to cancel my subscription. Please help

    Stored reply

    1. Reply

      Thank you for sharing your feedback with us! Your opinion helps us understand what we need to do to improve our service. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. We'll keep an eye out for your email. - Irene

  11. sandra9022
    1.0

    Did not find any products that would make it worth paying $39 a month

    Stored reply

    1. Reply

      We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby

  12. domoweslodkoscipl
    1.0

    They hide the truth about trial refund!!!!

    YOU WON'T GET A REFUND IF YOUR ACCOUNT IS CONNECTED TO WIX DURING THE TRIAL!!!! I have tried their trial - I bought a premium plan for 1 month, and before that, I carefully read their refund policy. Then I wanted to get my money back since during your 14-day trial you can do it as they write. Unfortunately, they nowhere write that you won't get a refund if you buy their premium plan and your account is connected to Wix. They hid the truth and said they couldn't do anything when I wrote to them. Be careful with it and if you are not sure don't buy a premium plan for a trial if your account is connected to Wix. They nowhere inform about it and don't want to give money back. (EDIT: DO NOT BELIEVE IN THEIR RESPONSE!!! I have contacted them before writing this opinion and they told me that they can not do anything. So if you now really want to help write to me and don't paste answer with wrong email)

    Stored reply

    1. Reply

      Hi there! We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby

  13. gizzysboutique
    1.0

    Absolutely terrible handling of orders.

    In the middle of the order, someone who pays $100 a month, was asked to verify my account. Okay, no worries, I'll go ahead and verify. Problem was, they didn't accept my passport, which is wild. Okay, I used my ID which was accepted. In the middle of all of this, I also realized my orders weren't being updated, at all. I reached out and they said my account needed to be verified before the orders went through. Wait, what? The money left my account, the order should go through regardless?? Fine, account verified. Another problem, one of the orders was low on stock and went out of stock in the middle of all of this. Both products from the same supplier were canceled and refunded. Chatting with suppliers does nothing. Suppliers aren't held accountable for anything. It's been 16 days, literally, nothing has been updated, and because of the mismanagement, my company has been put in a bad light. Find any other dropshipper and use them. Spocket is terrible. Over $750 is gone.

    Stored reply

    1. Reply

      Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Spocket

  14. whatdoamy
    1.0

    Just too many app issues.

    The cust service tried their best to make this app work and they are friendly, but this app really needs some work. Make sure you try the free trial and if you should decide to pay - go monthly at first. If problems arise after you pay - you have 14 days. Once again... the csr's tried.

    Stored reply

    1. Reply

      We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best!

  15. mateocastonguay2
    1.0

    Does not open when I try to add it to wix!

    Whenever I try to add spocket to wix it goes to a blank page saying {"message":""} And to be honest I was going to start using it but I guess not! Im really not happy on how it turned out.

    Stored reply

    1. Reply

      Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

  16. rikkarim66
    1.0

    Doesnt even open

    Stored reply

    1. Reply

      Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Spocket

  17. treyskiscreenwrites
    1.0

    You sign up, you can't cancel

    I didn't sell not one item even with the higher $99 package. Also they don't make it easy to cancel subscription. But they are continuously trying to charge as I have locked my card.

    Stored reply

    1. Reply

      We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away.

  18. quietlyferal
    1.0

    Not supportive of small business at all.

    Originally browsing this store for cat products there was plenty of choice available that were not 'Premium'. However, after paying for a subscription so I could upload to my store, the app wouldn't work for over a week. I have had no offer of refund for this despite numerous emails to try and get help to sort this issue out. Then, once I figured out how to resolve the issue myself, now I find all the products with the word 'cat' in the title or description are now surprisingly only available if you upgrade to 'Premium' very effective algorithm Spocket. Using this app has not felt very supportive at all. The feature that removes your subscription payment from your account works extremely well!

    Stored reply

    1. Reply

      We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us and feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

  19. benkhastan
    1.0

    Not recommended

    Compared to other dropshipping websites, Spocket offers a wide variety of products. In the meantime, those listed products aren't available in the supplier's stock, so when orders are placed, they are cancelled a couple of days later or even after a week. I had nearly ten orders cancelled by a supplier because they were out of stock within a single day as a result of which eBay closed my account. On the basis of my experience, I do not recommend Spocket for UK dropshippers.

    Stored reply

    1. Reply

      Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Mhike

  20. cohophomstead
    1.0 Unpublished

    doesnt open on wix

    Stored reply

    1. Reply

      Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern, one of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Spocket

  21. tokj803
    1.0 Unpublished

    Won't OPEN!!!

    Stored reply

    1. Reply

      Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Spocket

  22. blackdiamondowner
    1.0 Unpublished

    Wont open

    app wont open from wix app Market

    Stored reply

    1. Reply

      Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Irene

  23. tkcbrandingdesign
    1.0

    Misleading and Not Accountable

    I work with multiple retail clients and have also used Spocket for one of my other businesses and found them to be misleading, offering bait and switch tactics and avoiding to resolve issues. They charged my account on the 1st day of a 14day trial period, then refused to refund the charge. They placed that responsibility on the host platform, when it is indeed their offer and service. From a fulfillment standpoint, a lot of the vendors that they host as Top or Premier vendors, don't fulfill orders in the promised delivery timeframe. I had long made the decision to not use them personally, but still informed clients about the option to gage their own experience. After this last issue, I will no longer be recommending them to clients. *Updated Response to Erwin* I sent a copy of the invoice showing the charge the same day the trial was to start. I was told it wouldn't be refunded. Spocket needs to remove the Free Trial verbiage if they're not willing to offer to Wix customers.

    Stored reply

    1. Reply

      Thank you so much for taking the time to write this feedback. We make it a point to be known for customer service, so this situation caught us a little off guard. Would you mind reaching out to us via email at support@spocket.co with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward. Thank you so much, and I look forward to hearing from you! - Erwin

  24. tadshairandaccesso
    1.0

    Not great with orders and shipping

    I have had and used this app for a month now, and received an order for a customer on 8/21/2022, and just received an email today from Spocket to inform me that the order has been canceled due to the supplier did not ship the order in a timely manner. I am starting my business, by using drop shipping suppliers, and this is not the experience I expected. Usually I would give it a chance, but this is something that I am really trying to make it work, considering this is my first time starting my online business, and I just cannot invest in monthly payments with a supplier that does not keep up their end of the bargain.

    Stored reply

    1. Reply

      Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin

  25. ricardozorn
    1.0

    Scam

    No free trial with WIX although possible anywhere else, no button to cancel the subscription and no button to delete you account. To me absolute scam

    Stored reply

    1. Reply

      Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Erwin

  26. jctetreault65
    1.0

    Free

    This site is not free...

    Stored reply

    1. Reply

      Our sincere apologies for this experience. Spocket is indeed a paid subscription and this should be visible before you are able to import and push products to your store. We'll have one of our account managers reach out to you directly to help sort out any concerns you may have. Thank you for your patience and understanding! - AJ

  27. sweetsoutherngalsj
    1.0

    Horrible Horrible Dropshipping Company

    Their site is very misleading. It shows that items will ship in a certain time frame, i.e 3-7 days or 7-14 days BUT your customers do not receive items for 30 days. In the one month that we used them we lost customers and lost money in refunds and credits we had to apply to keep other customers. Cust service is horrible too! I would give them a negative 5 stars if I could. DO NOT USE THEM!!

    Stored reply

    1. Reply

      We're very sorry to hear about this experience! We appreciate your feedback as it helps us to further improve our services. To clarify our shipping ranges from 3-5 business days for US and EU suppliers and differs for suppliers located overseas. We sincerely apologize for the inconvenience. Thank you for your understanding and patience! - AJ

  28. sabrinaleescompany
    1.0 Unpublished

    I hate this

    I’m on the plan and it doesn’t let me push my products to the store. It always gets stuck. So ridiculous.

    Stored reply

    1. Reply

      Hi sabrinaleescompany, Thanks for letting us know. We're so sorry to hear about the dilemma you are experiencing! Did you mean you were on the Wix Plan & a Spocket plan and still not able to import products? We'd be happy to look into it and investigate for you. Please reach out to us at support@spocket.co and simply mention your username here so we can assist you in troubleshooting the cause of the issue. Looking forward to resolving your concern! Thanks for your understanding and patience! -John

  29. dorothyparfumes
    1.0 Unpublished

    Can't try it for free, how could I make sure the products they offer are really good?

    Stored reply

    1. Reply

      Thanks for your interest in trying us out! All our monthly plans have 14 days free trial so you can test us out first before making any commitments. Do you need assistance in signing up for the trial? We'd be more than happy to help! Please reach out to us at support@spocket.co and we'll gladly assist you! -John

  30. e-destin
    1.0 Unpublished

    Not a fan

    Spocket cost me money by shipping defective product to my client. The worst part of all, they did little to resolve the issue. I'm out of this not small business friendly App.

    Stored reply

    1. Reply

      We appreciate you sharing your feedback! It helps us know what we need to do to make things better. We're very sorry if you were inconvenienced in any way! Please know that it is not acceptable to us for our suppliers to provide your customers any defective product. Rest assured that appropriate actions will be taken against that supplier and we will do everything we can to resolve you concern as soon as possible. One of our Account Managers will personally reach out to you about this. Thank you for your extended patience and understanding!

  31. btcflorin
    1.0 Unpublished

    I got robed of 288 dollars

    Careful with this site, I bought a PRO plan and the moment I linked my Wix store I got redirected to another account and lost my credit card linked with the previous account and now it says I am basic after the charged my card.

    Stored reply

    1. Reply

      Thank you for sharing your experience! Our apologies for any confusion. It looks like you created your account even before connecting your Wix store which is why it automatically created a new account when you connected your store. We're happy to inform you though that we have now transferred your subscription to the connected store so you should now be able to start adding products to your store. We appreciate your understanding and patience regarding the matter! Please don't hesitate to reach back to us at support@spocket.co if you have other concerns and we'll gladly assist you!

  32. livevesuvius
    1.0

    Denim is had to find on this site. Not for us.

    Stored reply

    1. Reply

      Thank you for the feedback! We'd be happy to recommend a few Demin suppliers that we have on our platform. Please don't hesitate to reach out to us at support@spocket.co and we'll gladly assist you!

  33. tomatosoup44444
    1.0 Unpublished

    Im logged in my spocket but

    Wix redirects me to a different Spocket account. Is there a way to link my existing Spocket account to my current Wix website?

    Stored reply

    1. Reply

      Hi there, Sorry to hear about that! Thanks for letting us know. You can link an existing account with your Spocket account as long as the Spocket subscription is not yet linked to any store. Please reach out to us at support@spocket.co and we'll help you get it sorted out as soon as possible. You can also reach us via our 24/7 live chat using your Spocket dashboard. Looking forward to resolving this for you!

  34. konnermoshier
    1.0

    Terrible Support

    I have been on support trying to get an issue fixed and Spocket support simply stopped responding. Terrible support for a paying customer. If this is how you treat your customers I am appalled.

    Stored reply

    1. Reply

      Thank you for letting us know about your experience! We're so sorry to hear about that! Here at Spocket, we do not tolerate bad support. May it be a paying or non paying customer, it is unacceptable for us to provide such experience. Please don't hesitate to reach out to us at support@spocket.co regarding this feedback and we'll make sure to make things right. We appreciate your kind understanding and patience!

  35. xxlucion
    1.0 Unpublished

    "BANG!" A Killer-whale Blow To CHEST As 'SPOCKET' Disgraces Dropshipping Histroy

    Generations are phantom toward becoming a millionaire that guarantees an unparalleled unique experience when selecting an online service that caters to a dropshipping multi-billion-dollar industry offering millions of products from the US & EU to its partner users. On Feb 18, 2021, ON, TORONTO, I was intrigued to purchase "Spocket", dropshipping software provider, after purchasing I've come across countless defaults and contacted customer service which led to sudden a drastic flare of rudeness, and debauchery of a customer service team to the never-ending ideal of lack of products, sync times, and its consistent need to crash, led me to write this review of a mindblowing service. Not interested in a conclusion and/or understanding statement, thank you.

    Stored reply

    1. Reply

      We appreciate you sharing your feedback. Thank you for letting us know! We're sorry to hear about your concerns. We looked into your account and we unfortunately are not able to find any subscriptions or history under your username. We would be more than happy to help resolve any issues you may have with our application. Please do reach out to us at support@spocket.co and simply mention your concerns here. Looking forward to getting in touch! Thank you for your patience and understanding!

  36. montanarifederico1
    1.0

    Rubano soldi alla gente !

    Servizio di assistenza pessimo, è 4 mesi che prova a disdire il mio abbonamento, quando tutto sembra cancellato e in ordine il mese dopo ti trovi con la richiesta di pagamento del abbonamento, dal sito non ci sono delle impostazioni utili per riuscire nell'impresa.

    Stored reply

    1. Reply

      Grazie per aver condiviso il tuo feedback! Siamo spiacenti di apprendere dell'esperienza che hai vissuto. Saremmo più che felici di contattarti direttamente e assicurarci che tutto sia risolto secondo la tua richiesta. Le nostre più sincere scuse se ti abbiamo causato qualsiasi inconveniente!

  37. urtrillionaire
    1.0 Unpublished

    none

    Stored reply

    1. Reply

      Hi there, Is there anything that we can help with? We would love to hear from you! Please reach out to us at support@spocket.co and we'll gladly assist you!

  38. zeporiasboutique
    1.0 Unpublished

    An absolute nightmare

    I simply want to be an customer and it is difficult. Won't let me upgrade my plan so that I can Import products. I'm literally trying to be a paying customer and can't. No help from customer service either.

    Stored reply

    1. Reply

      We're so sorry to hear that! We checked on your records with our customer service and it seems like they gave the instructions on how you can upgrade. This usually happens when there is a duplicate account involved. We'd be more than happy to help arrange the issues with your account. We'll have one of our account mangers reach out to you to help out! Thank you for your understanding and patience!

  39. hartsycreations
    1.0 Unpublished

    Site is a scam. They will deliver fake products

    Site is a scam. They will deliver fake products. I have over 10k in sales and I can tell you it was not worth the headache. They to not check their suppliers and subsequently I had tons of items that didn't match the description and were fake

    Stored reply

    1. Reply

      Thank you for sharing your experience! We're sad to see you go after doing so well with our app. Our sincerest apologies for the misunderstanding you encountered with one of our suppliers. Rest assured that it will not be tolerated and we'll take the appropriate actions to rectify it. We'll have one of our dedicated account manager reach out to you directly to assist in resolving your concerns. We appreciate your understanding and patience regarding the matter. Hoping to make things better!

  40. wiseowlnutrition
    1.0

    Terrible customer service, app doesn't work well with WIX

    I have received terrible customer service, product did not push to store properly, orders did not sync properly. I upgraded and took the year plan, so basically I lost money from the beginning on this app, they will not refund the money for the year for an app that doesn't work. Buyer beware, find another app to work with.

    Stored reply

    1. Reply

      We're very sorry to hear about your experience! We appreciate you letting us know so we can take the appropriate actions to make things right. At this moment, there are no known issues with the integration of our app with Wix so pushing products and order syncs should be working properly but there could be some minor store settings that might be causing these errors. We'd love to help resolve this for you and make it a priority! Please reach back to us at support@spocket.co and we'll gladly do our best for you! Thank you for your understanding and patience!

  41. sventreg
    1.0 Unpublished

    Custom cleaning

    Dont understand how you make me free from custom cleaning and sertification........... if you cant - you dont need

    Stored reply

    1. Reply

      Hi there! Not sure we understand what the issue might be but we would be more than happy to help with anything at all. Please reach out to us at support@spocket.co and we'll gladly assist you however we can. Thank you!

  42. otiscreationsco
    1.0 Unpublished

    Didn't recognize my subscription!

    I purchased the basic plan and it is not working.

    Stored reply

    1. Reply

      Thank you for letting us know! We would be more than happy to help resolve your concern. Please reach out to us at support@spocket.co using the email account you used to sign up for your Spocket account and we'll gladly assist you with any account issues. We appreciate your understanding! Looking forward to resolving this for you!

  43. tinaperry48
    1.0 Unpublished

    Don't use this app

    i thought it was me that paid for a subscription and it does not work . it still showing a free subscription even though they show I paid for it

    Stored reply

    1. Reply

      Thank you for sharing! We're glad to know that this issue has been resolved. We appreciate the patience and understanding that you have extended. Please don't hesitate to reach back to us regarding anything! We're always here and we'll always do our best for you! Thank you!

  44. prayforpeacelove
    1.0 Unpublished

    Did not recognize my subscription

    I tried to let tech support fix the issue before writing a review but issue was not able to be resolved. I created a Spocket account, subscribed to the empire plan, imported over 100+ products. Once I connected my store, Spocket didn't recognize my subscription. The account settings shows my store and email but showed a free subscription. Contacted support, she acknowledged the issue, still no resolution. Didn't sell a thing lol

    Stored reply

    1. Reply

      Thank you for letting us know. Our sincerest apologies for any delay in resolution and the inconvenience. Please rest assured that your concern will be taken care of immediately! We would also love to get the chance to make it up to you. Please reach out to us at support@spocket.co and simply mention your review and we'll gladly do our best to make things better. Looking forward to hearing from you! Thank you for your kind understanding and patience!

  45. akariyosida1028
    1.0

    The worst app

    Customer service may even ignore the reply. You will be asking the same question over and over again. Anyway, the work is very slow. Very inconvenient to use as a business. It may take more than a month to get the item sent. It doesn't work as a drop ship. I recommend that you do not make a contract.

    Stored reply

    1. Reply

      Thank you for sharing your experience! We're so sorry to hear about your feedback. We are very strict with our customer service and it makes us sad to know about this. It is our goal to always provide you with only the best service all the time. We would love to be able to investigate your concern and take the necessary actions to make things better. Please reach out to us at support@spocket.co and we promise to make it up to you! Thank you for your patience and understanding!

  46. april7299
    1.0

    Horrible don't do it

    App didn't work from the get go..don't give them your Credit card info

    Stored reply

    1. Reply

      Sorry to hear about your feedback. Thank you for letting us know! There are currently no known issues with our system integration but we would be more than happy to walk you through in making things work and help get you started! Please reach out to us at support@spocket.co and we'll gladly assist you! Looking forward to hear from you! Thank you for the understanding and patience!

  47. glasgoods
    1.0 Unpublished

    garbage

    terrible service, bad products, overpriced.

    Stored reply

    1. Reply

      Thank you for your feedback! We're sorry to know that you are not satisfied with our services at this time. We always aim to meet and exceed our users' expectations. We would be more than happy to hear more about your experience. Please reach out to us at support@spocket.co and we'll gladly sort out any concerns you may have with our app. Looking forward to hearing back from you and making things better!

  48. madeinheaven151
    1.0 Unpublished

    VOLEURS!!!!!

    Vous êtes des VOLEURS ! Je demande un remboursement et personne ne me repond.

    Stored reply

    1. Reply

      Ehilà! Ci dispiace sapere di questo. Grazie per avercelo fatto sapere! Saremmo più che felici di indagare e intraprendere le azioni appropriate per correggere il problema. Le nostre più sincere scuse per gli eventuali disagi causati. Faremo in modo che uno dei nostri account manager ti contatterà direttamente per aiutarti a risolvere la tua preoccupazione. Siate certi che questo sarà risolto il prima possibile! Grazie per la tua gentile comprensione e pazienza!

  49. itsbob59
    1.0

    Bater

    This app. May be good on other sites. But it is clearly not ready for Wix.

    Stored reply

    1. Reply

      Hi Bater, Sorry to hear about your experience :( We will be in touch with you directly to learn more about your experience and how we can make it better. Thanks, Team Spocket support@spocket.co

  50. grossmarts
    1.0 Unpublished

    It's too expensive

    Oh, I don't want to spend my money, Spocket do Great business with our money. Why Wix share this app? I am planning to go out from Wix if Wix will not exchange their mind

Plan comparison

Pricing & Plans

Free plan available14-day free trial
External pricing

Basic

External pricing

External pricing

  • For entrepreneurs to start dropship
  • Browse Spocket’s Catalogue of products
Paid plan

Starter - 14 days Trial

$39.99 / month

$479.88 billed yearly

$39.99 / month

  • For entrepreneurs to get first orders
  • Access to unlimited orders
  • 25 unique products
Paid plan

Pro- 14 days Free Trial

$24 / month

$288 billed yearly Save 60% yearly

$59.99 / month

  • For entrepreneurs in growth phase
  • 250 unique products
  • 25 premium products
Paid plan

Empire - 14 days Trial

$57 / month

$684 billed yearly Save 43% yearly

$99.99 / month

  • For entrepreneurs in the scaling phase
  • 10,000 unique products
  • 10,000 premium products
Detailed App featuresCompare all 4 structured features
Comparison of 4 pricing plans
FeatureExternal pricingBasicPaid planStarter - 14 days TrialPaid planPro- 14 days Free TrialPaid planEmpire - 14 days Trial
Unlimited ordersGrow your business by unlocking the ability to process an unlimited number of ordersNot includedIncludedIncludedIncluded
24/7 Chat SupportWe have a dedicated support team, working round the clock to make sure you are not alone in your journey to success!Not includedIncludedIncludedIncluded
Branded InvoicingDropshipping should not mean a sacrifice for your brand. With branded invoices, make a mark in 2020. The products shipped will have your store’s logo, personal note, and name on them!Not includedIncludedIncludedIncluded
Supplier CommunicationsAllows retailers to be able to speak directly with their suppliers regarding product and order inquiriesNot includedNot includedIncludedIncluded