Matter Chat
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Overview
About this App
Matter Chat is an AI support widget that answers your visitors from your own content — your pages, policies and FAQs — with citations they can check. Install takes one authorization: the app places the widget on your site through the platforms's own API and adds your site's domain to your allowed list. Nothing to paste, no code panel to open. When the assistant doesn't know, it says so — and every unanswered question lands in a ranked list of content worth writing. Visitors who want a person leave their email and the conversation comes with it, so a pre-sale question becomes a lead instead of a missed visit. Handoffs reach you by email, Slack, Discord, Telegram or SMS. Your dashboard holds everything in one place: live conversations you can join, analytics on what people actually ask, and the knowledge the assistant answers from. The widget speaks your visitors' languages and matches your site's look. You'll need a free Matter Chat account (matterchat.co) — connect it once and pick which assistant runs on this site. Uninstalling the app removes the widget completely.
What the listing highlights
- Cited answers from your own pages — shoppers can check every claim
- Honest refusals, logged as a ranked list of content to write
- Pre-sale questions become leads with the conversation attached
- Conversations, analytics and knowledge in one dashboard
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Plan comparison
Pricing & Plans
Starter
$29 / month
$348 billed yearly Save 26% yearly$39 / month
- 2,000 AI replies per month
- 200 store pages indexed
- Widget customization
Growth
$69 / month
$828 billed yearly Save 22% yearly$89 / month
- 10,000 AI replies per month
- 800 pages indexed across 3 bots
- 3 team seats included
Agency
$229 / month
$2,748 billed yearly Save 21% yearly$289 / month
- 30,000 AI replies per month
- 3,500 pages across 10 bots
- 10 team seats included