Wix Stores
By Wix
- Wix Recommended
- Wix Related App
- Extremely suspicious review pattern
- Suspicious unpublished review pattern
Product media
Screenshots
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Overview
About this App
Get a ready-to-sell store out of the box with the professional Wix eCommerce platform—trusted by countless businesses worldwide. - Tailor your store to perfection: Choose from dozens of advanced eCommerce widgets that can be used as-is or customized to your brand - Manage sales from inventory to fulfillment: Monitor inventory, process orders, print shipping labels & track packages–all from your Wix dashboard - Accept all major credit cards and other popular payment options like PayPal, Apple Pay & Buy Now Pay Later - Rank on Google: Get found on search engines with advanced SEO and storefront features that are tailored to the SEO of eCommerce sites - Start selling with dropshipping: Sell products from providers that take care of inventory and fulfillment for you - Sell anywhere: Convert prices to any currency, use global shipping providers with geo-specific rates & calculate tax automatically - Grow with multichannel selling: Sell on your online store, in person, or on channels like eBay and Amazon–while managing inventory from one place - Connect with customers: Send automated abandoned cart emails, offer coupons and automatic discounts, create loyalty programs & more
What the listing highlights
- Sell products, digital downloads, gift cards and subscriptions on your site or in person
- Create a professional storefront with dozens of customizable widgets–product page, category page, cart, reviews and more
- Manage your product catalog, inventory, shipping, fulfillment and payments—all from one single platform
- List your products on multiple sales channels like eBay, Amazon, Google Shopping and more
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 5,316 preserved Reviews with at least one stored reply. Median and P75 use 2,772 Reviews with valid dated stored replies. Reply authorship is not inferred.Stored publication state
Current stored state across 5,316 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 4,488 84.42%
- Unpublished
- 828 15.58%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.Analysis pending coverage
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 136
- Peak Review month
- Jul 2016 · 683
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Unpublished | ||||
|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | |||
| Mar 2015 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| Apr 2015 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| May 2015 | 3 | 1 | 0 | 1 | 1 | 0 | 1 |
| Jun 2015 | 17 | 4 | 1 | 2 | 5 | 5 | 2 |
| Jul 2015 | 27 | 10 | 3 | 4 | 4 | 6 | 3 |
| Aug 2015 | 9 | 0 | 1 | 0 | 1 | 7 | 3 |
| Sep 2015 | 19 | 2 | 2 | 2 | 9 | 4 | 1 |
| Oct 2015 | 20 | 3 | 2 | 2 | 5 | 8 | 2 |
| Nov 2015 | 17 | 2 | 5 | 3 | 2 | 5 | 1 |
| Dec 2015 | 15 | 9 | 0 | 1 | 2 | 3 | 1 |
| Jan 2016 | 23 | 6 | 4 | 5 | 3 | 5 | 3 |
| Feb 2016 | 22 | 5 | 2 | 7 | 2 | 6 | 1 |
| Mar 2016 | 58 | 28 | 8 | 11 | 2 | 9 | 34 |
| Apr 2016 | 192 | 113 | 32 | 20 | 19 | 8 | 13 |
| May 2016 | 254 | 163 | 32 | 30 | 22 | 7 | 8 |
| Jun 2016 | 656 | 462 | 94 | 51 | 22 | 27 | 15 |
| Jul 2016 | 683 | 472 | 109 | 65 | 22 | 15 | 0 |
| Aug 2016 | 400 | 258 | 63 | 45 | 20 | 14 | 5 |
| Sep 2016 | 54 | 24 | 9 | 11 | 6 | 4 | 0 |
| Oct 2016 | 61 | 23 | 14 | 12 | 7 | 5 | 1 |
| Nov 2016 | 56 | 14 | 10 | 17 | 7 | 8 | 5 |
| Dec 2016 | 75 | 29 | 12 | 15 | 12 | 7 | 1 |
| Jan 2017 | 52 | 16 | 14 | 10 | 9 | 3 | 3 |
| Feb 2017 | 72 | 23 | 15 | 12 | 8 | 14 | 2 |
| Mar 2017 | 62 | 19 | 12 | 12 | 7 | 12 | 6 |
| Apr 2017 | 63 | 23 | 10 | 15 | 8 | 7 | 0 |
| May 2017 | 68 | 27 | 17 | 11 | 6 | 7 | 0 |
| Jun 2017 | 56 | 20 | 18 | 11 | 3 | 4 | 3 |
| Jul 2017 | 69 | 25 | 18 | 9 | 6 | 11 | 3 |
| Aug 2017 | 52 | 17 | 12 | 13 | 3 | 7 | 1 |
| Sep 2017 | 62 | 20 | 21 | 11 | 3 | 7 | 1 |
| Oct 2017 | 70 | 29 | 16 | 7 | 10 | 8 | 1 |
| Nov 2017 | 77 | 18 | 22 | 19 | 13 | 5 | 0 |
| Dec 2017 | 50 | 22 | 11 | 5 | 5 | 7 | 91 |
| Jan 2018 | 67 | 27 | 16 | 8 | 7 | 9 | 0 |
| Feb 2018 | 59 | 29 | 9 | 14 | 4 | 3 | 0 |
| Mar 2018 | 92 | 35 | 20 | 20 | 7 | 10 | 0 |
| Apr 2018 | 51 | 18 | 10 | 10 | 5 | 8 | 0 |
| May 2018 | 51 | 20 | 11 | 7 | 6 | 7 | 0 |
| Jun 2018 | 44 | 15 | 14 | 6 | 3 | 6 | 28 |
| Jul 2018 | 56 | 26 | 9 | 9 | 4 | 8 | 0 |
| Aug 2018 | 56 | 19 | 14 | 10 | 7 | 6 | 0 |
| Sep 2018 | 45 | 18 | 9 | 8 | 5 | 5 | 0 |
| Oct 2018 | 37 | 13 | 8 | 8 | 3 | 5 | 0 |
| Nov 2018 | 48 | 22 | 10 | 8 | 2 | 6 | 0 |
| Dec 2018 | 44 | 15 | 13 | 8 | 3 | 5 | 46 |
| Jan 2019 | 53 | 19 | 12 | 6 | 8 | 8 | 0 |
| Feb 2019 | 42 | 13 | 4 | 9 | 8 | 8 | 0 |
| Mar 2019 | 45 | 8 | 5 | 15 | 4 | 13 | 0 |
| Apr 2019 | 37 | 10 | 3 | 8 | 8 | 8 | 0 |
| May 2019 | 58 | 18 | 12 | 10 | 7 | 11 | 0 |
| Jun 2019 | 43 | 14 | 6 | 6 | 5 | 12 | 0 |
| Jul 2019 | 25 | 7 | 4 | 5 | 5 | 4 | 0 |
| Aug 2019 | 30 | 12 | 4 | 7 | 3 | 4 | 0 |
| Sep 2019 | 25 | 5 | 1 | 8 | 2 | 9 | 0 |
| Oct 2019 | 30 | 11 | 4 | 6 | 2 | 7 | 0 |
| Nov 2019 | 45 | 12 | 9 | 7 | 8 | 9 | 0 |
| Dec 2019 | 35 | 15 | 5 | 4 | 3 | 8 | 48 |
| Jan 2020 | 37 | 13 | 9 | 6 | 4 | 5 | 0 |
| Feb 2020 | 34 | 14 | 1 | 2 | 9 | 8 | 0 |
| Mar 2020 | 32 | 13 | 3 | 4 | 2 | 10 | 0 |
| Apr 2020 | 52 | 16 | 6 | 11 | 5 | 14 | 478 |
| May 2020 | 52 | 19 | 4 | 13 | 7 | 9 | 0 |
| Jun 2020 | 52 | 20 | 8 | 7 | 6 | 11 | 3 |
| Jul 2020 | 31 | 6 | 5 | 6 | 7 | 7 | 1 |
| Aug 2020 | 25 | 5 | 2 | 2 | 3 | 13 | 1 |
| Sep 2020 | 23 | 4 | 1 | 2 | 5 | 11 | 1 |
| Oct 2020 | 18 | 0 | 2 | 6 | 3 | 7 | 0 |
| Nov 2020 | 11 | 2 | 1 | 3 | 2 | 3 | 0 |
| Dec 2020 | 11 | 1 | 2 | 4 | 2 | 2 | 0 |
| Jan 2021 | 28 | 15 | 3 | 2 | 2 | 6 | 2 |
| Feb 2021 | 12 | 2 | 2 | 3 | 0 | 5 | 0 |
| Mar 2021 | 12 | 4 | 1 | 2 | 0 | 5 | 2 |
| Apr 2021 | 8 | 2 | 1 | 1 | 1 | 3 | 1 |
| May 2021 | 5 | 2 | 1 | 1 | 0 | 1 | 0 |
| Jun 2021 | 9 | 0 | 0 | 3 | 2 | 4 | 0 |
| Jul 2021 | 9 | 2 | 2 | 2 | 0 | 3 | 0 |
| Aug 2021 | 6 | 1 | 0 | 0 | 2 | 3 | 0 |
| Sep 2021 | 8 | 2 | 1 | 2 | 2 | 1 | 0 |
| Oct 2021 | 9 | 3 | 0 | 2 | 2 | 2 | 0 |
| Nov 2021 | 2 | 0 | 0 | 1 | 1 | 0 | 0 |
| Dec 2021 | 8 | 1 | 1 | 0 | 3 | 3 | 0 |
| Jan 2022 | 9 | 1 | 3 | 2 | 1 | 2 | 0 |
| Feb 2022 | 6 | 2 | 1 | 1 | 1 | 1 | 0 |
| Mar 2022 | 6 | 1 | 1 | 1 | 0 | 3 | 0 |
| Apr 2022 | 7 | 2 | 0 | 0 | 2 | 3 | 0 |
| May 2022 | 6 | 3 | 0 | 0 | 0 | 3 | 0 |
| Jun 2022 | 8 | 2 | 0 | 1 | 3 | 2 | 0 |
| Jul 2022 | 10 | 0 | 3 | 2 | 3 | 2 | 0 |
| Aug 2022 | 5 | 1 | 0 | 1 | 3 | 0 | 1 |
| Sep 2022 | 2 | 0 | 0 | 1 | 0 | 1 | 0 |
| Oct 2022 | 4 | 1 | 0 | 0 | 2 | 1 | 0 |
| Nov 2022 | 4 | 1 | 1 | 0 | 2 | 0 | 0 |
| Dec 2022 | 2 | 1 | 0 | 0 | 1 | 0 | 0 |
| Jan 2023 | 4 | 1 | 0 | 0 | 0 | 3 | 0 |
| Feb 2023 | 7 | 0 | 0 | 2 | 0 | 5 | 0 |
| Mar 2023 | 5 | 2 | 0 | 0 | 1 | 2 | 0 |
| Apr 2023 | 5 | 1 | 1 | 1 | 0 | 2 | 0 |
| May 2023 | 3 | 0 | 0 | 1 | 1 | 1 | 2 |
| Jun 2023 | 10 | 5 | 0 | 0 | 1 | 4 | 0 |
| Jul 2023 | 3 | 0 | 0 | 1 | 1 | 1 | 0 |
| Aug 2023 | 4 | 1 | 0 | 0 | 1 | 2 | 0 |
| Sep 2023 | 4 | 3 | 0 | 0 | 1 | 0 | 0 |
| Oct 2023 | 5 | 0 | 1 | 0 | 1 | 3 | 0 |
| Nov 2023 | 5 | 0 | 0 | 0 | 2 | 3 | 0 |
| Dec 2023 | 8 | 1 | 3 | 3 | 1 | 0 | 0 |
| Jan 2024 | 3 | 1 | 0 | 2 | 0 | 0 | 0 |
| Feb 2024 | 9 | 3 | 0 | 1 | 0 | 5 | 0 |
| Mar 2024 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
| Apr 2024 | 7 | 2 | 0 | 1 | 1 | 3 | 0 |
| May 2024 | 5 | 0 | 0 | 2 | 1 | 2 | 0 |
| Jun 2024 | 11 | 4 | 1 | 1 | 1 | 4 | 0 |
| Jul 2024 | 4 | 1 | 0 | 0 | 0 | 3 | 0 |
| Aug 2024 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Sep 2024 | 3 | 1 | 0 | 0 | 0 | 2 | 0 |
| Oct 2024 | 5 | 2 | 0 | 1 | 1 | 1 | 0 |
| Nov 2024 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Dec 2024 | 5 | 0 | 0 | 1 | 1 | 3 | 0 |
| Jan 2025 | 8 | 5 | 0 | 0 | 0 | 3 | 0 |
| Feb 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
| Mar 2025 | 5 | 2 | 0 | 1 | 1 | 1 | 0 |
| Apr 2025 | 3 | 1 | 1 | 0 | 0 | 1 | 0 |
| May 2025 | 6 | 2 | 0 | 1 | 1 | 2 | 0 |
| Jun 2025 | 3 | 0 | 0 | 0 | 0 | 3 | 0 |
| Jul 2025 | 4 | 1 | 0 | 1 | 1 | 1 | 1 |
| Aug 2025 | 3 | 1 | 0 | 0 | 0 | 2 | 0 |
| Sep 2025 | 5 | 1 | 0 | 0 | 0 | 4 | 0 |
| Oct 2025 | 7 | 0 | 0 | 2 | 1 | 4 | 0 |
| Nov 2025 | 9 | 2 | 0 | 0 | 3 | 4 | 0 |
| Dec 2025 | 3 | 1 | 0 | 0 | 0 | 2 | 0 |
| Jan 2026 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
| Feb 2026 | 7 | 2 | 0 | 1 | 0 | 4 | 0 |
| Mar 2026 | 8 | 3 | 0 | 1 | 1 | 3 | 0 |
| Apr 2026 | 6 | 1 | 0 | 1 | 1 | 3 | 0 |
| May 2026 | 3 | 1 | 0 | 0 | 1 | 1 | 0 |
| Jun 2026 | 6 | 4 | 0 | 0 | 0 | 2 | 0 |
| Jul 2026 | 9 | 4 | 0 | 0 | 0 | 5 | 1 |
Review-pattern Timeline data is pending complete coverage.
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.
- mariohenri90Unpublished
I feel like an idiot
I downloaded this app and it was wonderful. I took my time to add items and customize and I was going to share my page. Then I decided to test if I could buy the items I had in my cart just to find out you can't even do that. I would have looked like a fool if people tried to buy my items just to find out they can't. I hope some of the issues people have problems with will be fixed and have good updates to make things better.
Hi, Thank you for your feedback. Please open a ticket for our support team and we will do everything we can to resolve your issue as quickly as possible.. Here is the link https://www.wix.com/contact/en. Thanks for your time and patience!
- controllunaedicionUnpublished
Funcionalidad complicada.
No estoy satisfecha con su funcionalidad, es complicado saber cuando el cliente ya hizo su pago para poder mandarle su envío con eficiencia y puntualidad. Es estar haciendo una invetsigación para confirmar su pago. Sin embargo con la tienda en línea de kichink todo es muy claro saber cuando realiza su pago el cliente.
Gracias por compartir tus comentarios con nosotros. Lamentamos escuchar que no estás satisfecho con nuestra app de Wix Stores. Siempre que nos es posible, intentamos rediseñar o crear nuevas funciones, basadas en las necesidades de nuestros usuarios gracias a sus comentarios compartidos. Si estás frente a una situación que requiere ayuda personalizada; siempre puedes escribirle a nuestro centro de asistencia en el siguiente enlace: https://support.wix.com/es/contact?skipTroubleshooters=true. Muchas gracias
- reuniontaproomUnpublished
took 5 days to receive customers order
Just got a message of order when it was placed 5 days prior. I cannot get money from customer because PayPal sucks.
Hi, Thank you for getting in touch and I apologize for the inconvenience caused. We will contact you soon via email to sort this issue out. Stay tuned!
- matrose71Unpublished
DropShipping
Ich möchte als DropShipping Kunde auch CSV - Dateien aus dem Europäischen Raum auslesen und einfügen können, leider finde ich dazu keine schlaue Möglichkeit ! Ich habe den Wix - Store und alle Produkte befinden sich bereits darin. Was kann ich tun ?
Hallo! Danke, dass Sie uns kontaktiert haben. Wenn Sie ein Problem haben, dass individueller Unterstützung bedarf, können Sie jederzeit in unser Support-Forum über den nachfolgenden Link gehen: https://support.wix.com/de/contact?skipTroubleshooters=true. Vielen Dank.
- truderungromanUnpublished
Es funktioniert-das ist auch schon alles
Die Funktionen sind gegeben, und sie sind auch umfangreich. Jedoch ist das ganze System sehr langsam. Eine Kaufbestätigung erhält man erst zwei Tage später per E-Mail. Professionell einen Webshop zu betreiben, da empfiehlt sich sich mit Sicherheit etwas anderes
Hallo! Danke, dass Sie uns kontaktiert haben. Wenn Sie ein Problem haben, dass individueller Unterstützung bedarf, können Sie jederzeit in unser Support-Forum über den nachfolgenden Link gehen: https://support.wix.com/de/contact?skipTroubleshooters=true. Vielen Dank.
- carlosvillegas101Unpublished
Why is it Impossible to communicate with any one and get Paid for all my orders from Wix???
Hi, I'm one of your small vendors (Jinela Tea) and for the past couple of years I have sold and shipped about 10 boxes or so of my Jinela Tea....However I NEVER got paid by you from those orders and it's IMPOSSIBLE to contact you!!!! I'm Extremely disappointed with your service! Is there Anyone that I can talk to??????
Hi there, Thank you for getting it touch. We apologize for the inconvenience you experienced and we will contact you soon via email to sort this issue out. Stay tuned!
- nicmariedesignUnpublished
Email purchase receipt from my eStore - nevermind
Hi, my email purchase receipts don't have the correct info loaded into them. I want to send customers their receipt. Please advise asap. Thanks in advance.
Hi there, Thank you for getting in touch. We will contact you soon via email to sort this issue out. Stay tuned,
- eymtijuanaUnpublished
Checkout en ingles
Hoy abrí mi tienda online con Wix Premium pero al momento de hacer una compra y pasar al checkout me aparece en ingles y mi cuenta es en español así como mis clientes también los correos de confirmación de pedido llegan en ingles, ya busque la forma de cambiar pero no la encuentro, espero me puedan ayudar.
Hola, muchas gracias por contactarnos. https://support.wix.com/es/article/cambiando-el-idioma-de-tu-tienda-online-o-panel-de-control-en-wix-stores puedes encontrar instrucciones para solucionar el problema aquí Si estás frente a una situación que requiere ayuda personalizada; siempre puedes escribirle a nuestro centro de asistencia en el siguiente enlace: http://es.wix.com/contact/es. Muchas gracias
- palessandriaUnpublished
Adding multiple product galleries to a store page is a MESS
It's bad enough trying to get multiple Product Galleries on the desktop site to match, but when you go to the Mobile version it is a TOTAL MESS. The order of the Galleries is completely wrong and none of the important gallery settings on desktop site carryover (I.e., number of images to display). Trying to reorder the galleries so they will match the Desktop site by dragging then in the Mobile Site Editor is a mind numbing exercise BECAUSE THE PAGE DOESN'T SCROLL WHEN DRAGGING ITEMS. What a TOTAL PITA!
Hi there, Thank you for getting in touch. We will contact you soon via email. Stay tuned,
- rennyrawsupplyUnpublished
Product page not very intuitive
Is there no way for the customer to scroll through the pictures on the product page without having to click on individual thumbnails?
Hi there, Thank you for getting in touch. The way to create what you described is to use the product widget (which enables yo to create your own product page instead of using the dynamic product page) https://support.wix.com/en/article/adding-a-product-widget-to-your-store Do note that this workaround works best for a small amount of products. keep the feedback coming,
- leviarshardwoodUnpublished
Impossible to describe the product in right mode
I have a hardwood store and I need the possibility to describe the product more professional than the six store it's have. It's not many option how you can describe your product.
Hi there, Thank you for contacting us. We're sorry to hear you're not satisfied with Wix Stores app. Wherever possible we try to redesign or create new features based on our users' needs and feedback. We would really appreciate it if you would take a few minutes and explain more fully what didn't work for you, so that we can learn from your experience here- https://www.wix.com/contact/en. Thank you
- catznjeansUnpublished
I can’t complete the communication with buyer
After receiving an order and filling it...when I click on “view” (from the WIX announcement of our sale) from my iPhone, the screen that gives me the option to click fulfilled, add the tracking number of the shipped product, and generate an email update to the client doesn’t open at all. Darn!! It’s a Great feature from my laptop but it doesn’t function from my iPhone. Why? shipment, or communicate with the buyer at all.
Hi! Thank you for getting in touch and for your feedback! We are working on a solution for the issue you mentioned, stay tuned!
- handi178Unpublished
Used to be good
Can no longer use mobile I Pad to access my store. Very frustrating when I have to go to the desktop all the time
If you’re facing an issue that requires a more personal touch, you can always head over to our support forum. We have a team of over 150 dedicated representatives (speaking 9 different languages) who will be happy to help you through any issue. You can post to our Support forum 24/7 including holidays – we work around the clock-https://support.wix.com/en/article/contacting-wix-support, here- https://www.wix.com/contact/en
- supujagadaleUnpublished
Domain name instead of cartcheckouts.com
Still I am getting cartscheckout.com after checkout this feature is added on November as per wix feature updates.....worst service waiting from 7 days for reply
Hi, Thanks for getting in touch. We'll contact you soon to solve this issue. Keep the feedback coming.
- sales10764Unpublished
Customizing the "Load More" Button in Wix Stores Product Gallery
I learned that noticed your company who did not inspect enough everywhere web developing to fix asap? cuz when live my site and hard to see color like orange words and border when visitor could click the button below for more products? I don't like this color so want change to black but find where? ... typed Customizing the "Load More" Button in Wix Stores Product Gallery for help how to do but there not find anything settings where is color text, etc what is going on??? did you see them lately? waste my time to looking for cuz since I paid you on this website build whatever, huh?! I noticed some other thing sometime not enough good to explain how to do step to step or missing info through help center I don't understand it.... stop give us hard time to looking for how or where... we will contiune complain file for that... please do it now asap and fix better for everyone like me! we have been frustrated.
If you’re facing an issue that requires a more personal touch, you can always head over to our support forum. We have a team of over 150 dedicated representatives (speaking 9 different languages) who will be happy to help you through any issue. You can post to our Support forum 24/7 including holidays – we work around the clock-https://support.wix.com/en/article/contacting-wix-support
- josephharveystudioUnpublished
Shipping
I'm making an online store to sell my artwork that I do on canvases, I have different sizes canvases I use and shipping cost only shows for the first size. Will it show the actual shipping cost for the correct size?
Hi :) Thank you for getting in touch. If you set different weight for different product options (for the different sizes of your canvas) and setup different shipping rules by weight all should be in order. https://support.wix.com/en/article/setting-different-weights-for-product-option-choices-in-wix-stores https://support.wix.com/en/article/setting-up-shipping-by-weight-in-wix-stores Keep the feedback coming!
- massiddiqiUnpublished
Product Quantity
I am looking for online store but my products are around 200, So my concern is Wix store will allow me to do this or is there any other app.
Hi! There is no limitation on store products :) so you can definitely use Wix Stores Keep the feedback coming!
- levbakunUnpublished
Все было замечательно. но
Сортировка и фильтр по цене перестали корректно работать. Отправил обращение, жду ответа
Добрый день! Спасибо, что написали. Если вам необходима персональная помощь в решении проблемы, пожалуйста, задайте вопрос на форуме службы поддержки: https://support.wix.com/ru/contact?skipTroubleshooters=true. Наши специалисты помогут. Спасибо!
- vatsgg8Unpublished
can we write price in currency ?
i am working on wix store and i want that price should be like $500
If you’re facing an issue that requires a more personal touch, you can always head over to our support forum. We have a team of over 150 dedicated representatives (speaking 9 different languages) who will be happy to help you through any issue. You can post to our Support forum 24/7 including holidays – we work around the clock-https://support.wix.com/en/article/contacting-wix-support
- yourtaekwondoUnpublished
Wix Stores Big Blue box WHY WHY WHY
Dear Wix (posting this again) First i am loving your service but I get very very frustrated when trying to contact you, so bad i want to leave and go elsewhere I may not be your biggest customer but I have a real issue when it comes to printing of my orders from my store, do you have shares in ink and paper suppliers across the world. Is it really necessary to put the biggest blue box around the Nice you have an order. Some of use small businesses are trying to save money. So please get rid of it or give me an option to do so. Also paper, why cant i simply get my order to fit on one page no fancy pictures just a simple picking list on one page not pictures, so saving paper ink etc
Hi there, Thank you for getting in touch. We will contact you soon via email to sort this issue out. Stay tuned,
- juanpabjimenezmorUnpublished
Algunas características no son funcionales
Aún cuando hago obligatorio el campo de "Teléfono" para los pedidos, los teléfonos nunca aparecen cuando los pedidos vienen y tengo que hacer contacto por fuera con el comprador , a veces tardan mucho en contestar el correo. No sé porque no funciona si en el panel de control lo tengo configurado como obligatorio el campo.
Hola, muchas gracias por contactarnos. Si estás frente a una situación que requiere ayuda personalizada; siempre puedes escribirle a nuestro centro de asistencia en el siguiente enlace: http://es.wix.com/contact/es. Muchas gracias
- fargeknallUnpublished
einfach zu bedienen, wird leider von Google nicht gut ausgelesen
Ich habe meinen Shop vor gut einem Jahr mit Waren, Bildern und Seo-Beschreibungen gefüttert, leider erscheint keines meiner Produkte bei den Google-Suchen. Habe noch keinen Webdesigner gefunden, der mir bei der Verbesserung helfen kann. Schade, daß Wix hier nicht so gut wie andere Shops ist.
Hallo! Danke, dass Sie uns kontaktiert haben. Wenn Sie ein Problem haben, dass individueller Unterstützung bedarf, können Sie jederzeit in unser Support-Forum über den nachfolgenden Link gehen: https://support.wix.com/de/contact?skipTroubleshooters=true. Vielen Dank.
- ricky830122Unpublished
my wix stores cant change height@@
I try a lots of functions to stretch it,but it doesnt work , pls help me to fix this bug
Hi-We will contact you soon via email to assist you with this issue.
- jameshsoulUnpublished
mail fake???
Hi!! Time ago I fill the form with STRIPE to have the payments with card ready on my website. But now after my first buy WIX send an email to fill the form again!!!! Can you please check that is not a fake mail and you have already all my info?? Thank you very much!! the web site is: www.almostperfectshop.com
Hi- Thank you for your feedback. We wil contact you soon via email, stay tuned!
- ambawebseiteUnpublished
Mehrwertsteuersätze nicht anpassbar
Wir versenden regelmässig Waren mit einem Mehrwertsteuersatz von 7% zusammen mit Waren, die einem Mehrwertsteuersatz von 19% unterliegen. Wir können zwar in Einstellungen verschiedene Mehrwertsteuersätze eingeben, finden aber keine Möglichkeit, diese unterschiedlichen Mehrwertsteuersätze in den automatischen Rechnungen darzustellen. Abhilfe wäre hier dringend. Mit freundlichen Grüßen
Hallo! Danke, dass Sie uns kontaktiert haben. Wenn Sie ein Problem haben, dass individueller Unterstützung bedarf, können Sie jederzeit in unser Support-Forum über den nachfolgenden Link gehen: https://support.wix.com/de/contact?skipTroubleshooters=true. Vielen Dank.
- cuatrolineastatuajUnpublished
No puedo realizar pagos
Hola buenas tardes, tengo el plan Unlimited anual para esta plataforma, y cuando quiero configurar el método de pago me invita a que me haga un plan premium, cuando ya tengo uno. Por favor, indíquenme cómo debo hacerlo. Muchas gracias
Hola, muchas gracias por contactarnos. Si estás frente a una situación que requiere ayuda personalizada; siempre puedes escribirle a nuestro centro de asistencia en el siguiente enlace: http://es.wix.com/contact/es. Muchas gracias
- sciencetech31Unpublished
can not delete
We're sorry to hear you're not satisfied with Wix Stores app. Wherever possible we try to redesign or create new features based on our users' needs and feedback. We would really appreciate it if you would take a few minutes and explain more fully what didn't work for you, so that we can learn from your experience. We will contact you soon.
- tinn15Unpublished
notification problems
I use my website created in Wix to sell items online and use Stripe as the payment provider. I get notifications directly from Stripe, but of half a dozen purchased of my items, only got 1 notification from WixStores by email. All of them came from Stripe
If you’re facing an issue that requires a more personal touch, you can always head over to our support forum. We have a team of over 150 dedicated representatives (speaking 9 different languages) who will be happy to help you through any issue. You can post to our Support forum 24/7 including holidays – we work around the clock-https://www.wix.com/contact/en
- gialloasiaUnpublished
Is it possible to enlarge the photo thumbnail on the product page?
I would like to simply enlarge the secondary photos on the product page of all the single products. Is there a possibility to customize that?
Thank you for your feedback. Currently, enlarging tho product images, is not in the Wix pipeline. However, we are constantly striving to update and improve our products, and your feedback is really helpful and greatly appreciated. As a workaround you can use the product widget-https://support.wix.com/en/article/adding-a-product-widget-to-your-store
- webmastermypianoUnpublished
If you want to be serious about selling online don't use WIX.
All online stores I know have customer reviews (with or without comments per product)... but not Wix... How is that even possible? What were you thinking about when you released the store app? This is a basic feature (must-have feature). OK Wix don't send me again the vote page to include this thing in a distant future and just do it. Please.
Hi , Thanks for getting in touch. We are always working to update and improve our products, and even create new ones, to suit our users' exact needs, so the feedback you've provided is much appreciated.Adding customer reviews is most definitely on our to-do list and we are actually working on it *right now*. To keep track of our progress just click "Vote for this feature" in the below link, and we'll be sure to keep you updated. https://support.wix.com/en/article/request-adding-product-reviews-in-wix-stores . Thanks again, and keep that feedback coming!
- boostsbmarbellaUnpublished
Lack of important features
VERY IMPORTANT FEEDBACK FROM CUSTOMERS ! There is no way to leave customers to comment about each product VERY IMPORTANTE FEEDBACK FROM CUSTOMERS !There is no way to leave customers to rate each product I know there are already some apps that do this, but It would be good to have product comparing chartd withing the wixshop
Hi. Thanks for getting in touch. We are always working to update and improve our products, and even create new ones, to suit our users' exact needs, so the feedback you've provided is much appreciated. Adding review and rating is most definitely on our to-do list and we are actually working on it right now. To keep track of our progress just click "Vote for this feature" in the below link, and we'll be sure to keep you updated. https://support.wix.com/en/article/request-adding-product-reviews-in-wix-stores . Thanks again, and keep that feedback coming!
- anitahadlowUnpublished
Order Confirmation arrived 11 days late
This is a new company and a new website. My second order notification arrived today 13/03/2018 11 days after it was placed. The customer no longer wants the item. Not a good start.
Thank you for your sharing your insight - it really does help us to improve WixStores. We really want to learn from your experience and be better. We need a little more information from you so that we can better understand how to work on this issue. We would really appreciate it if you could take a few minutes and explain more fully with a ticket to our Help Center at https://www.wix.com/contact/en. Many thanks. Your feedback helps us to be better.
- nancybnievesUnpublished
Very bare bones
I have been using Wix stores for the past two years and there are so many things I wish it could do, from a wishlist, to a members area (where they see their past purchases), to better combination of coupons (can't run two coupons at a time) two the way the CSV reports are generated where each item has it's online and in that line it has the total for the entire transaction so I can't simply add up all the lines. I understand however that Wix is not an ecommerce platform first, rather it's small perk to creating a beautiful website.
Hi. Thanks for getting in touch. We are always working to update and improve our products, and even create new ones, to suit our users' exact needs, so the feedback you've provided is much appreciated. Improving the features you mentioned is most definitely on our to-do list and we are actually working on it right now. . Thanks again, and keep that feedback coming!
- sobmedidamadeirasUnpublished
Precisa de Histórico
Os clientes não conseguem visualizar o seu histórico de compras. Últimos pedidos realizados etc. A área do cliente precisa ser melhorada. Como também a parte de finalização da compra, não consigo editar fontes e cores. Atualmente no meu ecommerce aparece em inglês o que deixa na dúvida do cliente finalizar o pedido.
Obrigado pelo seu feedback! Estamos sempre trabalhando para atualizar e melhorar os nossos produtos, e até mesmo criar novos, para atender às necessidades pontuais dos nossos usuários, por isso apreciamos muito o seu feedback. O recurso que você sugeriu está definitivamente na nossa lista de tarefas e já estamos trabalhando nisso. obrigado novamente https://support.wix.com/pt/article/pedido-criando-perfis-de-clientes-no-wix-stores
- pukkakoreaUnpublished
한국쇼핑몰 PG 연결
안녕하세요. 한국에서 윅스사용하고 있습니다. 쇼핑몰 운영시 한국 신용카드사 연결은 언제부터 가능한지 알려주시면 감사하겠습니다. 아니면 현재 한국신용카드 PG 연결용 앱이 따로 있는지요? 윅스 자체는 정말 만족하며 사용하는데 결제부분 때문에 한국에서 윅스로 쇼핑몰운영이 어려워 국내서비스로 이전해야될지 고민하고 있습니다.
사용자 후기를 남겨주셔서 감사합니다. 남겨주신 소중한 의견이 빠른 시일 안에 제품 및 서비스에 반영될 수 있도록 최선을 다하겠습니다. Wix에서는 결제 게이트웨이를 꾸준히 추가하고 있습니다. 의견을 들려주세요. 아래 결제 방법 리스트를 보신 뒤 투표해주세요. https://support.wix.com/ko/article/%EC%B6%94%EA%B0%80-%EA%B2%B0%EC%A0%9C%EB%B0%A9%EB%B2%95-%EC%9A%94%EC%B2%AD%ED%95%98%EA%B8%B0
- russiangripUnpublished
Too slow to be a online shop
Average website load time is 17-25 sec. Our clients RUN AWAY.. Please make something to be better (5-7 sec will be what we need and its average time of our competitor's websites).
Hi there and thanks for your review! We're sorry to hear about your disappointment with your sites loading time, however, there is something you can do to improve this. Follow the link below to learn more about site loading time and how to reduce unnecessary site loading time here: https://support.wix.com/en/article/improving-your-sites-loading-time-4735844 Thanks again and have a nice day : )
- storianetworktrUnpublished
Bu Programı Ücretsiz Yapın!
Bu Program Ücretsiz Olmalı Diye Düşünüyorum!
Düşüncelerinizi paylaştığınız için teşekkür ederiz!
- landtony5Unpublished
Missing a lot of critical features
I have over 11 years in management of small e-commerce businesses. This year I began making and selling some product online myself, and needed a shopping cart. While the setup of the store was easy and straightforward, I've been vastly disappointed using Wix due to the lack of flexibility. Product options are very limited. For example, I wanted to add a checkbox option for gift wrapping on some of my product. No way to add checkboxes, only radio button options. Can't do this for gift boxing as it throws off my inventory. As of right now there is no way to cancel, delete or modify an order. Clearly the people who program this have never worked in an actual business before. Integrated shipping label printing would be very helpful. Lots of other things I find myself wishing for, but unavailable. I've paid for a year, so I'm stuck with it for a while, but I would not use this again, and once my year is up I will certainly be switching to a more functional platform.
Thank you for sharing your feedback. We are sorry to hear you're not satisfied with the Wix Stores app. Wherever possible we try to redesign or create new features based on our users' needs and feedback. Some of the features you mentioned are being shipped in the very near future while others will take some time. Please vote using the links below to make sure you get notified when these features become available. https://support.wix.com/en/article/request-adding-a-send-as-a-gift-option-in-wix-stores https://support.wix.com/en/article/request-creating-customer-profiles-in-wix-stores https://support.wix.com/en/article/request-printing-shipping-labels-for-orders-placed-in-wix-stores Thanks again for your insight and feedback and have a nice day!
- beverlymanghamUnpublished
eye of the dog
I need to issue a refund, your site does not make that easy.
Hi, and thank you for your feedback and insight. At Wix, we're always trying to develop the features our users need from us. At the moment we don't have exactly what you're looking for. However, you can vote for this feature here: https://support.wix.com/en/article/request-refunding-orders-in-wix-stores Have a great day and thanks again!
- mirantedistribuidoraUnpublished
Importar arquivo de produtos
É possível importar aquivo para atualização da lista de produtos?
Obrigado pelo seu feedback! Estamos sempre trabalhando para atualizar e melhorar os nossos produtos, e até mesmo criar novos, para atender às necessidades pontuais dos nossos usuários, por isso apreciamos muito o seu feedback. O recurso que você sugeriu está definitivamente na nossa lista de tarefas e já estamos trabalhando nisso. obrigado novamente
- gongoldgoalUnpublished
Set Default Country and skip post code
Some country have no post code, so let the customer skip this step. And let the admin set Default Country so the customer no need select their country anymore
Hi there and thank you for your review and feedback! We're always working on improving our products and we appreciate your feedback. Thank you once again for taking the time to write to us :)
- platinummayaUnpublished
Late order notification
Got an order Nov 5th. Wix didn't notify me until Nov 21st. Luckily the order was paid with Paypal and so Paypal sent me an email as well. Nevertheless i was not able to confirm a shipping address for the customer until i emailed them asking if their billing address was the same as their shipping address, to which they confirmed it wasn't the same and then proceeded by giving me their shipping address. So basically i got notified of an order 6 days after it was place...
Hi there and thanks for your review. We're sorry to hear about this unfortunate incident and we will try our best to make it up to you with even better products and service in the future. This was most likely caused by a temporary glitch or bug in our system but if you'd like to open a ticket regarding this issue and have it investigated further to ensure this won't happen again you can do so by following this link here: https://www.wix.com/contact/en Thanks again and have a nice day!
- miweissgerberUnpublished
Kundenkonto erstellen
Mir fehlen einfach die Funktionen, dass man sich als Kunde registrieren und einloggen kann, bzw. das Erstellen eines Kundenkonts. Dies sollte eigentlich Standart im jeden Shop sein. Da Wix diese Funktion nicht anbietet, bin ich am überlegen, den Anbieter zu wechseln und das Geld anders zu investieren. Sehr schade und mich ärgert das auch schon lange!
Danke für Ihr Feedback! Wir arbeiten kontinuierlich daran, unsere Produkte zu aktualisieren, zu verbessern und neue Produkte zu entwickeln, um auf die Bedürfnisse unserer Nutzer einzugehen. Daher schätzen wir Ihr Feedback sehr! Ihre Wunschfunktion steht bereits auf unserer To-do-Liste. Wir arbeiten gerade daran. Danke noch einmal. https://support.wix.com/de/article/funktionsvorschlag-kundenprofile-bei-wixstores-erstellen
- atendimento8249Unpublished
Faltam recursos
Olá, a loja tem suas funcionalidades, mas faltam recursos importantes. Como por exemplo adicionar campo para calcular frete ou descontos progressivos. Outra coisa que não consigo fazer é adicionar mais que uma opção de entrega então fico completamente refém dos correios, sem opção de entregas via uber por exemplo, ou outros... Além disso no mobile quando o usuário escolhe um produto fica sem opção de voltar e continuar comprando, só aparecem dois botões iguais para finalizar compra.
- brbrsdistrictUnpublished
Всё просто, но толку ноль.
Всё просто, красиво и даже весело. Но какой толк если в конце покупатель должен заполнить кучу форм с информацией которая мне не нужна! Чем проще тем лучше. Secure Checkout НЕВОЗМОЖНО редактировать и эта форма реально 90% от всего процеса покупки. Отказов на завершение покупки 96% от прибыли (информаци из Google Analitics) люди не хотят покупать когда видят форму из 20 полей в Secure Checkout! И да я знаю что вы ответите "Спасибо, Ваш отзыв передан в службу поддержки, мы обязательно когда-то решим Вашу проблему, если тема актуальна и бла бла бла" Да! Тема актуальна в любой стране. И да, вы решаете этот вопрос с 2015 года, а сегодня 2017! Не рекомендую пользоватся WIX Store так как продаж из-за такой формы не будет, так что делайте на базе Wix блог радуйтесь что получили скидку -50% на первый год и учите HTML и JAVA чтобы потом сделать нормальный сайт.
- legersamuelUnpublished
Missing Features
Any chance that we'll be able to apply tax only to certain items anytime soon? Oh, and a PDF sales report would be nice. I honestly can't launch my store until this is available.
Hi there, Thanks for getting in touch. We're always working to update and improve our products and even create new ones to suit our users exact needs so the feedback you've provided is much appreciated. Both features you have mentioned are most definitely on our to-do list and we're actually working on it right now. To keep track of our progress, click "Vote for this feature" on the links below, and we'll be sure to keep you updated. Tax: https://support.wix.com/en/article/request-creating-different-tax-rules-for-different-products Sales Report: https://support.wix.com/en/article/request-ability-to-create-edit-and-filter-revenue-reports-in-wix-stores Thanks again and keep that feedback coming!
- allan549Unpublished
Not possible to customize payment pages and confirmation e-mail
Very frustrating not being able to custumize the payment information and confirmation email :(
Hey Allen, Thanks for getting in touch. We're always working to update and improve our products and even create new ones to suit our users exact needs so the feedback you've provided is much appreciated. Adding video on product page is most definitely on our to-do list and we're actually working on it right now! To keep track of our progress just click "Vote for this feature" here:https://support.wix.com/en/article/request-customizing-the-checkout-page-in-the-wix-stores and we'll be sure to keep you updated. Additionally, a nice workaround to customize the confirmation email after orders are placed is sending automated emails! To try it out click here: https://support.wix.com/en/article/automated-emails-for-wix-stores
- clubnordicoUnpublished
Handle dashboard from outside Wix editor ?
Bad solution that you must into editor to read the selling and pick up the CSV/Excel list. No possible to handle it with another login ? Anybody else then me, webmaster, shall handle the selling.
Hi and thank you for your feedback! It sounds like you'd be best off adding a contributor to your site who can mange the sales of your WixStore from the store dashboard or back office. To learn how to add contributors, click here: https://support.wix.com/en/article/inviting-site-contributors have a nice day!
- guyiaconoUnpublished
STAMPS.COM & SHIPPING
Please work with Stamps.com to ease shipping on ecommerce sites! Shopify and other sites have a very easy method to printing labels and shipping!! Other than that Wix is great.
Hi there, Thanks for getting in touch. We're always working to update and improve our products and even create new ones to suit our users exact needs so the feedback you've provided is much appreciated. The print label feature is most definitely on our to-do list and we are actually working on it right now. To keep track of our progress just click "Vote for this feature" in the below link, and we'll be sure to keep you updated. https://support.wix.com/en/article/request-printing-shipping-labels-for-orders-placed-in-wix-stores. Thanks again, and keep that feedback coming!
- lukasimhofUnpublished
No Mobile-Filter
I cant work with Wix-Store :-( because its not possible to set the filter in the mobile shop. 70% of Buyers are mobile, seems Wix-Stores does not now that :-( Any Ideas when you improve that Issue? Let me know, otherwise i have to change to another system. would be sad Thanks for Feedback Lukas
Hi, Thank you for your feedback and insight. At Wix, we are always trying to develop the features our users need from us. At the moment we don't have exactly what you're looking for. However, you can vote for this feature here: https://support.wix.com/en/article/request-offering-sorting-and-filtering-options-on-mobile-devices-in-wix-stores Have a great day and thanks again!
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Pricing & Plans
Detailed plan information is not available for this App.