App Market Index

Facebook

By Smartarget

Allow customers to contact you using Facebook

Wix marketplace
  • Verified by Wix
  • Wix Recommended

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • supported by editorx supported-by-editorx
  • adi in bm adi-in-bm
  • Apps for Your ADI Site recommended-in-adi
  • Verified verified
  • Random Test random-test
  • supported by wix studio supported-by-wix-studio
App Market Index analysis No public analysis badge 1 matching reviewers
Rating
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

Turn website visitors into your next customers Let's make it easier for your customers to contact you with Facebook Messenger - Contact Us. Most of your prospective customers are already using Facebook Messenger. It's time to give them the option to chat with you in a way that feels familiar, trustworthy, and fun. Get back to your customers faster in a way they enjoy When someone has a question about your business, chances are they’re just going to leave your site altogether rather than searching for a support email. With so many options out there, people are too busy to spend time looking for answers. But when you give them the option to easily contact you via Facebook Messenger right from your website, this feels like a quicker, more familiar way to get in touch. You can get back to them just a few hours later and they will get your reply directly to their mobile device. No more replies getting lost in an inbox with (probably) hundreds of emails. Facebook Contact Us works both on desktop and mobile devices

What the listing highlights

  • Get back to your customers through Facebook Messenger
  • Send Promotions and updates through Facebook Messenger
  • Works both on desktop and mobile devices
  • Customize the app to suit your brand

Developer-written tags

  • facebook
  • messenger
  • chat
  • support
  • fb

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    97.6% 41 reviews
  2. 4 stars
    0% 0 reviews
  3. 3 stars
    0% 0 reviews
  4. 2 stars
    0% 0 reviews
  5. 1 star
    2.4% 1 review

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 41 preserved Reviews with at least one stored reply. Median and P75 use 17 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
17
Median first reply
9.5 hours
P75 first reply
25.3 hours

Stored publication state

Current stored state across 41 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
41 100%
Unpublished
0 0%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 1 of 41 stored published 5★ Reviews.
1 2.44%
Very suspicious 0 of 41 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 41 stored published 5★ Reviews.
0 0%
Suspicious unpublished 0 of 41 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
0 0%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
27
Peak Review month
Feb 2023 · 4

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious1 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished0 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. jorgesoaresdemenez
    5.0

    muito bom, facil de configurar, nota dez

  2. inpsservices
    5.0

    ottimo!

  3. jbrowntlcnation
    5.0

    app website

  4. kuda513
    5.0

    I love it

  5. info429209
    5.0

    super

  6. mariesuniquedecor
    5.0

    very easy to use

  7. wshubin
    5.0

    Still getting used to it but promising

  8. kurtf1094
    5.0

    love the app so far.

  9. battlepassph
    5.0

    tnx!

    good app

  10. f3111936
    5.0

    very good

  11. mradavies
    5.0

    I like it so far. I'll know more after using it for a while.

  12. martabarrosleal
    5.0

    Thank you, all sorted in a short time

  13. beautypro360
    5.0

    Love it!

  14. chianhleatm
    5.0

    Ok

    Ok

  15. litinskasl
    5.0

    ayo

  16. lltgbeauty
    5.0

    uh idk

  17. kelsallb5
    5.0

    great

  18. nelmed585
    5.0

    Awesome!

    Works well

  19. aideiastudios
    5.0

    ywes

  20. shilohhtx22
    5.0

    love it

    easy

  21. kdahlstrom
    5.0

    .

  22. qctyres
    5.0

    Fantastic

  23. weberdemetriocosta
    5.0

    MUUUUITO BOM !!!!!

    Adorei o APP

  24. a35053455
    5.0

    GOOD

    Stored reply

    1. Reply

      Thanks 💜

  25. indigo1107
    5.0

    it's literally the best so.. wait for a deal if you have to

    Stored reply

    1. Reply

      Thanks 💜

  26. ambzsc
    5.0

    Building my website.

    I like the Facebook app because the majority of my contacts are on Facebook.

    Stored reply

    1. Reply

      Thanks 💜

  27. cablophotography
    5.0

    love it

    great

    Stored reply

    1. Reply

      Thanks 💜

  28. meek592
    5.0

    Love it and great customer service

    👌👌👌

  29. 480graphix1
    5.0

    I love this app

    I love it, and It helps a lot

    Stored reply

    1. Reply

      Thank you so much, we're very happy to hear that 💜

  30. steelemeon7
    5.0

    tasty

    tasty cookies

    Stored reply

    1. Reply

      Thank you 💜

  31. glocniom191
    5.0

    สุดยอด

    Stored reply

    1. Reply

      Thank you 💜

  32. applumbingltd
    5.0

    EXCELLENT SERVICE

    QUICK RESPONSE

    Stored reply

    1. Reply

      Thank you! 💜

  33. tranhienvn
    5.0

    Very supportive and professional! Excellent service

    Smartaget is very helpful. I like the function which allows website guests to chat directly with my colleagues via their Facebook accounts. It helps our guests feel personalized served. When I have a problem using the app, I contact them via Whatsapp and they responded and supported me quickly with very detailed explanations. Thanks to the team.

    Stored reply

    1. Reply

      Thank you very much for the lovely feedback 💜

  34. carlosalvarez40
    5.0

    facil de usar.

    Stored reply

    1. Reply

      Gracias por los comentarios 💜

  35. wholesale277
    5.0

    50

    Stored reply

    1. Reply

      Thank you 💜

  36. rakib42
    5.0

    good

    Stored reply

    1. Reply

      Thanks! 💜

  37. beautyandwellnessm2
    5.0

    Best

    Good

    Stored reply

    1. Reply

      Thank you!! 💜

  38. restorationhealing
    5.0

    Very good

    https://www.facebook.com/Restorationhealingcounselor

    Stored reply

    1. Reply

      Thank you for the feedback 💜

  39. 4yu4me4us
    5.0

    lots

    Stored reply

    1. Reply

      Thanks for the feedback 💜

  40. realestateandhorse
    5.0

    Good!

    Stored reply

    1. Reply

      Thanks for the kind feedback!

  41. valleycleaningsystem
    5.0

    very good

    Stored reply

    1. Reply

      Thanks for the kind feedback!

Plan comparison

Pricing & Plans

Free plan available
External pricing

Free

External pricing

External pricing

  • Show app on homepage only
  • "Powered by Smartarget" message
  • No credit card needed
Paid plan

Smartarget Pro

$0 / year

Save 17% yearly

$0 / month

  • Show app on all pages
  • No "Powered by Smartarget" message
  • Unlimited traffic!