Facebook Ads, Google Ads & AI

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

i These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.

1. E

   enjoychinatea April 5, 2021, 03:12

   ★★★★★ 2.0 Unpublished

   it is not easy to use this app

   it seems good, but it is not easy to use .. I try make a compaige .. but I have to set the app again and again,

   Stored reply

   1. ReplyJanuary 26, 2022, 13:25

      Hi, We make an effort to create an easy to navigate app. In some cases we are more than happy to offer additional support to set up the campaigns. Please contact us at support@adscale.com and we can schedule a call to assist.

2. M

   marklawloruk October 24, 2020, 19:55

   ★★★★★ 2.0 Unpublished

   Tech good, Customer Service is Poor, Value not Clear

   We had an established google marketing campaign but decided to move to adscale because of the automatic feed syncing your products to google merchant. The set up is simple enough and we have been running the campaign for two months now, the results have been hit and miss, some good ROAS but nothing amazing compared to what we could achieve ourselves and one weekend our campaign stopped completely and we had no feedback why even after asking several times. The customer service is pretty poor, we will likely cancel and take control again of our own campaigns again. I would be very careful about moving to adscale unless they focus on customer service and onboarding properly - assume you are on your own as you will not really understand what they are doing you will just be told its optimised or an analyst is looking at it. It's a real shame the technology looks good, simple to understand and does connect your site to google like a dream but the client relationship work needs shaking up with the high fees and its such a critical part of your e-business you would be crazy to take a risk. We really wanted this to work better for us.

   Stored reply

   1. ReplyNovember 11, 2020, 06:57

      Thank you for your comments. I can assure you results improve in time. As store & advertising data grows - our AI is more capable of making better decisions for improving your results. About customer service - we will defiantly take this feedback and do our best to improve.