App Market Index

Chatway AI Live Chat, WhatsApp

By Poptin LTD

AI Chatbot, Live Chat & WhatsApp Support

Wix marketplace
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Other

  • Verified verified
  • Picasso - WhiteList picasso-white-list
  • supported by wix studio supported-by-wix-studio
  • supported by editorx supported-by-editorx
  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • Random Test random-test
  • Stores Apps (v3 filtering) stores-apps
App Market Index analysis
  • Very suspicious review pattern
12 matching reviewers
Rating
Pricing Free plan available 14-day free trial
Marketplace Currently listed

Overview

About this App

Live chat with your customers, provide live chat customer support, get more sales using live chat, and use an AI chatbot for 24/7 support. Provide customer support & offer personalized recommendations, coupons & discounts that enrich their experience. Collaborate with your team to provide exceptional customer service over an intuitive live chat app & AI chatbot. Integrate your WhatsApp Business, Facebook Messenger, email & Instagram DMs to your live chat messages. Add chat buttons like WhatsApp, Facebook Messenger, Instagram DM, SMS, phone, Telegram, Line, or custom chat buttons. As visitors use live chat, they may have questions or issues. Through the live chat widget and AI chatbot, they can get instant answers and share feedback. Customize the support chat widget, change the logo, color, chat button size, etc. Chatway's live chat box feature has become an indispensable tool for website owners. It enables real-time website chat assistance, personalized, efficient collaboration, visitor insights & trust-building, all contributing to enhanced customer satisfaction & business success engagement. Along the web version, Chatway live chat also offers Android & iOS mobile apps.

What the listing highlights

  • Use an AI chatbot for 24/7 support, show FAQ in your live chat widget, and use canned responses saved replies to answer commonly asked questions. Live chat with your customers and provide live chat support. Address customer concerns in real-time with friendly support chat
  • Live chat conversations can be assigned to support agents, while the AI chatbot can handle common questions automatically and provide 24/7 support. Escalate to more experienced helpdesk reps when necessary through live chat. You can also connect Chatway to AI agents like Claude, ChatGPT (Codex), Gemini, Muse, Grok, Cursor, Windsurf & more using MCP, API & Webhooks
  • Mobile apps for iOS and Android are available allowing you to live chat with your websites visitors anytime and anywhere
  • Unified inbox for your website live chat, WhatsApp Business, email, Facebook Messenger & Instagram DMs. You can also add chat buttons like WhatsApp, SMS, Instagram DM, Facebook Messenger, Telegram, Line, click-to-call, and even create your own custom chat buttons

Developer-written tags

  • live chat
  • chat
  • customer support
  • whatsapp
  • chatbot

Additional product media

Promotional media

Chatway AI Live Chat, WhatsApp banner
Banner

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    99.2% 374 reviews
  2. 4 stars
    0.5% 2 reviews
  3. 3 stars
    0% 0 reviews
  4. 2 stars
    0% 0 reviews
  5. 1 star
    0.3% 1 review

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Plan comparison

Pricing & Plans

Free plan available14-day free trial
External pricing

Free

External pricing

External pricing

Paid plan

Business

$31 / month

$372 billed yearly Save 21% yearly

$39 / month

Paid plan

Plus

$159 / month

$1,908 billed yearly Save 20% yearly

$199 / month