Kudobuzz Product Reviews

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1. ReplyJuly 15, 2026, 19:28

   Thank you for your feedback. We appreciate you giving Kudobuzz a try. We're sorry to hear the app didn't meet your expectations. For future reference, both the product page widget size and review-to-product matching are things our support team can help with. We're always happy to assist with adjustments and find solutions that work for your store. If you ever decide to give us another chance, we'd be glad to help you get everything set up just the way you want it. Best, The Kudobuzz Team

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1. ReplyJuly 8, 2026, 15:21

   Thank you for your feedback, and we sincerely apologize for the frustration this caused. This was a tiny glitch on our end, and we've since fixed the underlying issue. All affected merchants have been notified, and all the published reviews are now restored. If you need any further assistance, please don't hesitate to reach out to us again. Thank you again for always choosing Kudobuzz! Best, The Kudobuzz Team

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1. ReplyDecember 19, 2025, 18:29

   Thanks for letting us know and sorry for the frustrating experience. After redoing your website, the product IDs likely changed, which can break the link to your reviews. You can fix this by re-tagging them to the correct products in your Kudobuzz dashboard. For immediate help with this, please contact us directly at help@kudobuzz.com and we will prioritize fixing this for you.

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1. ReplyApril 14, 2026, 17:41

   I hear your frustration, Juhbhui. Seeing $1,000 for Google sync and $500 just to reply to reviews with photo and video reviews, also locked away can absolutely feel like too much for a reviews app. You're right that Wix has a built-in option, and we respect that choice. For what it's worth, we've shared your feedback with our pricing team. Thank you for being direct; it helps us stay grounded.

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1. ReplySeptember 17, 2024, 04:27

   Thank you for sharing your experience with us, and we're sorry to hear about the challenges you faced regarding the review collection process. To clarify, customizing the domain that collects reviews and sending emails from your business address does require a higher subscription, as it allows for more advanced customization and brand control. However, we want to ensure that you're maximizing the full potential of our After Purchase Mail (APM). If you'd like, we're more than happy to walk you through some strategies and optimizations to increase review collection. Please contact us at help@kudobuzz.com.

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1. ReplyMarch 5, 2024, 12:06

   Nous sommes heureux que vous ayez partagé vos commentaires avec nous. Nous sommes également heureux de savoir que vous avez apprécié l'utilisation de notre application et souhaitons que vous puissiez en faire plus avec notre forfait gratuit. J'espère que cela égayera votre journée : nous sommes prêts à offrir un bonus spécial sur le plan annuel de petit-déjeuner disponible pour 24,99 $/mois. Le plan annuel est d'un excellent rapport qualité-prix, car il couvre 10 mois avec une réduction spéciale de 20 %, avec 2 mois de réduction en bonus spécial ! Ce qui porte le total à 249,9 $ par année au lieu de 299,9 $. Ce plan débloque non seulement des fonctionnalités exclusives, mais augmente également le nombre d'avis que vous pouvez publier sur votre site Web, offrant ainsi encore plus de valeur pour votre investissement. Si vous souhaitez profiter de cette offre ou si vous avez des questions, n'hésitez pas à nous le faire savoir via help@kudobuzz.com ou via notre chat en direct. Acclamations

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1. ReplyFebruary 7, 2024, 20:18

   Hi there! Thank you for sharing your feedback with us. We understand your desire to publish your reviews on Google, and we suggest upgrading your subscription to access advanced features like this one as we do expend our resources to update reviews and ratings on Google at our end. However, we strive to offer affordable plans suitable for all business types. Feel free to contact our support team at hello@kudobuzz.com if’re interested in discounted rates on our plans. We’re here to help. Thank you!

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1. ReplyJune 13, 2023, 10:41

   Hi there, we're so sorry to hear about the issues you've experienced with our app's connection to Facebook and we're deeply sorry you've had such a hard time with our app. Our app's connection to Facebook is working now, which means you can connect to Facebook on your dashboard seamlessly to import your reviews following this guide here: https://support.kudobuzz.com/en/article/how-to-connect-your-facebook-account-oypzpz/ Please don't hesitate to let us know if you have any challenges, we'd be happy to assist further. We appreciate your feedback and understanding.

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1. ReplyApril 3, 2023, 12:48

   Hi there, Thank you for sharing your feedback with us and we’re really sorry for the trouble. We understand that our customer support is unavailable 24/7, but please be rest assured that we are doing our best to respond to inquiries during working hours. With regards to your templates, we’d like to clarify that, the coupon settings on your dashboard is set to dynamic, which means we are sending random automatic codes to your customers, if you prefer to input a specific code for your customers, we suggest switching to the manual set up instead of dynamic set up. Also with Wix, once our app is installed our widgets are automatically injected onto your site you don’t need to do anything at all. In your case, our on-site and product widgets do show on your site. Kindly reach out to support if you have any questions and we’d be happy to assist. Cheers!

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1. ReplyMarch 10, 2023, 16:47

   Hi there, Thank you for your feedback. Actually google rich snippets are entirely at the discretion of Google, even if you’ve satisfied their guidelines, it is not guaranteed that the rich snippets will be displayed, we only make sure to provide the correct information required to Google. The good news is, we have several users that use our google rich snippets feature successfully. We strive to continually optimize and make our features useful to our customers. We also strive to make our plan affordable for all types of businesses. You can reach out to our support team at help@kudobuzz.com if you’d like to get some discounts on our plans. Thank you!