Kudobuzz Product Reviews
By Kudobuzz
- Verified by Wix
- Wix Campaign
- Suspicious unpublished review pattern
Product media
Screenshots
1 of 7
Overview
About this App
Turn customer reviews into your best sales tool. Kudobuzz helps businesses collect, import, and display product reviews that build trust and increase sales. 1. Collect Reviews Automatically: Send automated review requests after purchase or delivery. Customize emails, automate follow-ups, and collect more verified reviews with less effort. 2. Import Existing Reviews: Import reviews instantly from Google, Amazon, Facebook, Yelp, Etsy, AliExpress, or CSV files and showcase them on your website. 3. Display Beautiful Review Widgets: Show reviews using customizable carousels, grids, badges, galleries, and floating widgets that match your brand. 4. Boost SEO & Google Visibility: Show star ratings in Google search results and Shopping feeds with automatic rich snippets. 5. Manage Everything in One Place: Moderate reviews, reply publicly, and track performance from one dashboard. Includes photo & video reviews, Q&A, and verified badges.
What the listing highlights
- Automate product review requests after purchase
- Import reviews instantly from Google, Amazon, Etsy, Facebook, Yelp & CSV
- Display reviews with customizable carousels, grids, badges & galleries
- Boost Google visibility with automatic rich snippets & Shopping integration
Additional product media
Promotional media
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 −3 (−100%) vs previous 30 days0 Reviews in the selected 30 days and 3 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 823 preserved Reviews with at least one stored reply. Median and P75 use 803 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 803
- Median first reply
- 32.6 hours
- P75 first reply
- 5.6 days
Stored publication state
Current stored state across 823 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 815 99.03%
- Unpublished
- 8 0.97%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.Analysis pending coverage
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 77
- Peak Review month
- Jul 2022 · 47
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Unpublished | ||||
|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | |||
| Mar 2020 | 5 | 4 | 0 | 0 | 0 | 1 | 0 |
| Apr 2020 | 36 | 21 | 4 | 2 | 3 | 6 | 1 |
| May 2020 | 10 | 0 | 2 | 2 | 2 | 4 | 0 |
| Jun 2020 | 6 | 1 | 2 | 1 | 1 | 1 | 1 |
| Jul 2020 | 8 | 2 | 1 | 2 | 0 | 3 | 0 |
| Aug 2020 | 4 | 1 | 0 | 2 | 1 | 0 | 0 |
| Sep 2020 | 9 | 2 | 3 | 2 | 0 | 2 | 0 |
| Oct 2020 | 18 | 3 | 4 | 1 | 2 | 8 | 0 |
| Nov 2020 | 13 | 2 | 1 | 1 | 1 | 8 | 0 |
| Dec 2020 | 13 | 2 | 1 | 1 | 0 | 9 | 0 |
| Jan 2021 | 24 | 9 | 6 | 1 | 2 | 6 | 0 |
| Feb 2021 | 16 | 3 | 3 | 3 | 1 | 6 | 0 |
| Mar 2021 | 21 | 10 | 1 | 3 | 1 | 6 | 1 |
| Apr 2021 | 36 | 14 | 6 | 3 | 4 | 9 | 0 |
| May 2021 | 14 | 9 | 1 | 0 | 0 | 4 | 0 |
| Jun 2021 | 8 | 4 | 0 | 1 | 0 | 3 | 0 |
| Jul 2021 | 16 | 4 | 2 | 1 | 3 | 6 | 0 |
| Aug 2021 | 22 | 6 | 0 | 1 | 3 | 12 | 0 |
| Sep 2021 | 19 | 4 | 0 | 0 | 2 | 13 | 0 |
| Oct 2021 | 9 | 3 | 0 | 0 | 2 | 4 | 1 |
| Nov 2021 | 8 | 3 | 0 | 2 | 1 | 2 | 0 |
| Dec 2021 | 10 | 0 | 0 | 0 | 1 | 9 | 0 |
| Jan 2022 | 13 | 7 | 0 | 0 | 4 | 2 | 0 |
| Feb 2022 | 6 | 2 | 2 | 0 | 0 | 2 | 0 |
| Mar 2022 | 6 | 2 | 2 | 0 | 1 | 1 | 0 |
| Apr 2022 | 10 | 2 | 2 | 0 | 2 | 4 | 0 |
| May 2022 | 5 | 0 | 0 | 0 | 1 | 4 | 1 |
| Jun 2022 | 2 | 2 | 0 | 0 | 0 | 0 | 2 |
| Jul 2022 | 47 | 39 | 7 | 1 | 0 | 0 | 0 |
| Aug 2022 | 42 | 37 | 4 | 1 | 0 | 0 | 0 |
| Sep 2022 | 43 | 42 | 1 | 0 | 0 | 0 | 0 |
| Oct 2022 | 41 | 29 | 4 | 1 | 1 | 6 | 0 |
| Nov 2022 | 39 | 30 | 1 | 3 | 3 | 2 | 0 |
| Dec 2022 | 14 | 9 | 1 | 1 | 3 | 0 | 1 |
| Jan 2023 | 7 | 2 | 0 | 1 | 1 | 3 | 0 |
| Feb 2023 | 13 | 5 | 0 | 0 | 1 | 7 | 0 |
| Mar 2023 | 7 | 4 | 0 | 0 | 2 | 1 | 0 |
| Apr 2023 | 11 | 6 | 2 | 1 | 0 | 2 | 0 |
| May 2023 | 6 | 5 | 0 | 0 | 0 | 1 | 0 |
| Jun 2023 | 4 | 2 | 0 | 0 | 1 | 1 | 0 |
| Jul 2023 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
| Aug 2023 | 9 | 5 | 0 | 0 | 0 | 4 | 0 |
| Sep 2023 | 3 | 1 | 0 | 1 | 0 | 1 | 0 |
| Oct 2023 | 2 | 1 | 0 | 0 | 0 | 1 | 0 |
| Nov 2023 | 5 | 4 | 0 | 0 | 0 | 1 | 0 |
| Dec 2023 | 4 | 3 | 0 | 0 | 0 | 1 | 0 |
| Jan 2024 | 6 | 2 | 0 | 0 | 0 | 4 | 0 |
| Feb 2024 | 2 | 0 | 0 | 0 | 2 | 0 | 0 |
| Mar 2024 | 6 | 3 | 0 | 0 | 0 | 3 | 0 |
| Apr 2024 | 4 | 2 | 0 | 0 | 0 | 2 | 0 |
| May 2024 | 7 | 1 | 2 | 1 | 0 | 3 | 0 |
| Jun 2024 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
| Jul 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 4 | 2 | 0 | 1 | 0 | 1 | 0 |
| Sep 2024 | 1 | 0 | 0 | 0 | 1 | 0 | 0 |
| Oct 2024 | 4 | 3 | 0 | 1 | 0 | 0 | 0 |
| Nov 2024 | 3 | 2 | 0 | 1 | 0 | 0 | 0 |
| Dec 2024 | 1 | 0 | 1 | 0 | 0 | 0 | 0 |
| Jan 2025 | 4 | 3 | 0 | 0 | 0 | 1 | 0 |
| Feb 2025 | 5 | 0 | 0 | 0 | 0 | 5 | 0 |
| Mar 2025 | 3 | 3 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 2 | 1 | 0 | 0 | 0 | 1 | 0 |
| May 2025 | 5 | 2 | 0 | 0 | 1 | 2 | 0 |
| Jun 2025 | 4 | 3 | 0 | 0 | 0 | 1 | 0 |
| Jul 2025 | 5 | 1 | 2 | 1 | 0 | 1 | 0 |
| Aug 2025 | 3 | 1 | 1 | 1 | 0 | 0 | 0 |
| Sep 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 22 | 19 | 1 | 1 | 0 | 1 | 0 |
| Nov 2025 | 15 | 12 | 0 | 1 | 0 | 2 | 0 |
| Dec 2025 | 13 | 10 | 1 | 0 | 1 | 1 | 0 |
| Jan 2026 | 4 | 4 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 4 | 4 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
| Jun 2026 | 5 | 2 | 1 | 2 | 0 | 0 | 0 |
| Jul 2026 | 13 | 9 | 1 | 0 | 2 | 1 | 0 |
| Aug 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
Review-pattern Timeline data is pending complete coverage.
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- survival-hub
NOT WORKING
SUPPORT TAKES SEVERAL WEEKS, IVE BEEN WAITING OVER A MONTH NOW - BEFORE ANYTHING
Stored reply
Hi there, We're sorry to hear about your experience; that's certainly not the level of support we aim to provide. Our team has been in touch and identified that the widget display issue is related to data flow from Wix, rather than a problem with the Kudobuzz app itself. We've shared this with you directly and are continuing to monitor the situation. We appreciate your patience throughout this process and hope we can turn your experience around. Best, The Kudobuzz Team
- gamecorecraft
Don't use this app!
Kudobuzz has a hidden popup after checkout which we cant see because we never get that far in editing the site. Popup is for a scam website trying to scam your customers by offering free shipping!!!!!! Don't use this app!!!!
Stored reply
Hi there, We’re sorry to hear about your experience, and we totally understand your frustration. We’d like to clarify that on the free Coffee plan, Kudobuzz may display advertising materials from third-party monetization partners. This is disclosed in our Terms of Service under the “License and Usage Rights” section: https://kudobuzz.com/terms/ We always aim to be transparent about how the free plan operates, and many merchants have successfully used our free version over the years while continuing to leave positive feedback about their experience with Kudobuzz. We understand your concerns and appreciate you bringing this to our attention. We’re always reviewing feedback from merchants to improve the experience across all plans. – The Kudobuzz Team
- vanillalilydesigns
Would have given 5 had they stopped harassing me for a review when I asked not to get the emails
Stored reply
Hi Vanilla Lily! We wanted to reach out after seeing your review and the email you sent us. We sincerely apologize for the email issue and have taken steps to remove you from our mailing list. We always want to address concerns directly and wish you had contacted us first or used the unsubscribe option before leaving a review, as we aim to resolve issues promptly and respectfully. Please let us know if there’s anything else we can do.
- moakii
I would not recommend
Very limited ability to customize things, unable to match my site. Limited functionalities and settings that you would expect from a modern review app. The support chat team was responsive, but they failed to make the changes I needed before launching my website and running ads. They promised a quick resolution, and nothing changed on my site after 28 hours. I bought the upgraded yearly plan and now will be deleting the app and requesting a refund.
Stored reply
I'm really sorry we let you down here, Moakii. You needed specific customizations to match your site before launching and running ads, and we promised a quick resolution, but didn't deliver even after 28 hours. That's not the level of support we stand for. We've taken your feedback seriously, especially around customization limits and response times. Thank you for giving us a chance, even if it didn't work out. If you ever re-install the app, we assure you that this won't happen again.
- jozimpel
Worst Widget Ever - Do not install
I've been receiving reviews from customers - and being notified by Kudobuzz every time I receive a review. I went to approve my latest review only to find that the following error came up "The page you're looking for doesn't exist or may have been moved." I reached out to customer service and they've advised me that my email address isn't linked to any account on their end and that I don't seem to have an account. I've now lost all my reviews. WTAF?! I now have to reach out to my customers and ask them to do the reviews again. Absolutely not on! I will never use this horrible app again.
Stored reply
Jozimpel, I can only imagine how frustrating and shocking it was to be told your email isn't linked to any account after actively receiving review notifications. Losing access to your reviews like that is not okay, and I'm sorry we put you in a position where you now have to ask customers to resubmit reviews. We've reviewed our account matching process since your experience. Thank you for being honest, we needed to hear this.
- valerieboulos
Exporting tricking
they give you a plan that includes exporting and when you go to advanced dashboard they changed it to another plan that doesnt allow you to do soo so they are lying about plans available and their system doesnt support wix category pages
Stored reply
Hi Valerie, thank you for your feedback. The export reviews feature is exclusive to our paid plans, and our records show your plan was canceled. Regarding the star ratings, this is a known Wix platform limitation. We have a temporary solution showing ratings on the first page of collections and are awaiting an official fix from Wix. We hope this clarifies things.
- muddykneeskits
Glitchy and charges you to leave - absolutely shameless!
Terrible app, the interface is glitchy and you can only export your data if you sign up to the highest tier of paid subscription. It's the most blatant way of charging people to leave an app I've ever seen.
Stored reply
We’re truly sorry to hear about your experience. Glitch issues are never the experience we want for our users, and we appreciate you bringing this to our attention. Regarding data export, we understand how important it is for users to have control over their information. While some advanced features, including export reviews, are part of our premium plan to support ongoing development, we never want it to feel like a barrier. We’ll take your feedback seriously and review how we can make this process more accessible. If you’d like, our support team would be happy to assist you directly with exporting your data or troubleshooting any issues. Just reach out to help@kudobuzz.com and we’ll do our best to help.
- tintexpertjay
0 STARS SMH FEELS SCAMMY
Charging businesses to show real reviews from customers when it wasn't always like that FROM THE BEGINNING is VERY unprofessional business, it's pointless and offers no REAL value to any business if we have to pay KUDOBUZZ to show our hard honest earned reviews. ALL OUR HONEST REVIEWS THAT CUSTOMERS TOOK TIME OUT THEIR DAY TO MAKE. WE GONNA PAY YOU SERIOUSLY? SMH YOU BASICALLY STOLE WHAT WE INVESTED IN JUST TO DISPLAY OUR REVIEWS! BECAUSE GREED
Stored reply
Hi Tintexpertjay, we hear your frustration and appreciate your feedback. Just to clarify: - Your reviews are still yours—we’d never hold them hostage. You can export them anytime. - The subscription covers tools to boost your reviews’ impact (SEO, widgets, APM, etc.), not just hosting. That said, we’d love to make this right. Please send us an email at help.help@kudobuzz.com. We’re here to help.
- ofalchemy
Was a great app
used to be a useful app, imagine my surprise when I saw 2.5 average of my overall reviews when I only have 4-5 star reviews. I guess this is their push to make small business owners pay more for something that should just be free with wix since it's not we're gouged by third parties.
Stored reply
Sorry about the confusion with your review average, it’s auto-calculated based on all ratings, so if you’re only seeing 4-5 stars, that’s definitely odd. Feel free to email us at help@kudobuzz.com or message us via the chatbox, and we’ll look into it right away. We appreciate you letting us know!
- carolineo95
If I could give zero I would
Terrible TERRIBLE app, poor interface and poor communication from the team, despite my reviews all being 5 star, it showed 2.5 stars on my live site. Imagine how that affected business. I would request/demand a refund for the wasted money and stress this caused me, but I can't even reach the team via email or chat.
Stored reply
Caroline, this one hurts to read, and I'm truly sorry. Seeing your 5-star reviews display as 2.5 stars on your live site is a serious error, and the fact that it may have affected your business is not something we take lightly. On top of that, not being able to reach us by email or chat only made things worse. You deserved better from us. Thank you for speaking up. We've worked on improvements since your experience.
- watchmyride
where are my ratings?
I am using this app for a few years. Recently I have changed my plan and now they only allow 10 free reviews and deleted ALL reviews from the website. What is this blackmail and what gives you the right to remove reviews that they are MINE and not yours????
Stored reply
I completely understand why you're angry, and you're right to be. Those reviews are yours, not ours. Changing your plan should never mean losing reviews you've worked hard to collect. That feels like blackmail, and I'm sorry we made you feel that way. We've heard similar feedback and are reviewing how plan changes impact existing review data. Thank you for calling this out. Honestly, we needed to hear it.
- robinvaneeckhoutte
delete the app
I have been sending an email to delete my account but nothing has been done for me i really want to delete the app because it doesn't work for me
Stored reply
Hi there, We are so sorry that you did not receive a response in a timely manner. I believe you have been attended to and your issue resolved. As such, we would appreciate it if you could update your review. Thank you.
- gabbyspandwellness
Started out great.
I was using this app for a few years and it was great. Then they upgraded and now only allow 10 free reviews and deleted ALL the product reviews that were on the website. The cost is now extremely high.
Stored reply
Hi there, We totally understand your concern but it was necessary to review our plans to fit with the times. If you would like to discuss this further, please reach out through help@kudobuzz.com and we'll be delighted to help with your needs. Thank you.
- bulutmedikal6
berbat
berbat
Stored reply
Merhaba, Geri bildirimleri incelerken düşük yıldızlı yorumunuzu fark ettik ve endişelerinizi giderme fırsatını çok isteriz. İyileştirmek için çok çalışıyoruz ve işleri yoluna koyma şansını çok takdir ediyoruz. Bunu daha ayrıntılı olarak görüşmek isterseniz lütfen help@kudobuzz.com adresinden bize ulaşın. Ayrıca puanınızı yeniden değerlendirip güncellerseniz çok mutlu oluruz. Teşekkür ederiz!
- halternatives
ne fonctionne plus
le support est incapable de résoudre mon problème depuis des mois, je ne vois plus, ni ne peux approuver les avis que me laissent mes clients. Quelle perte de temps ! fuyez cette appli !
Stored reply
Hi there! We're sorry for the trouble you encountered when trying to log in to your account. We value your feedback and want to make things right. A member of our team will reach out to you to look into this and find a suitable resolution. Thank you for bringing this to our attention and we apologize for the inconvenience.
- bdcustomtattoos
Stay Away!:Traps you and won't cancel
There is an "error" anytime you try to cancel. Support has given me the runaround for months, refusing to cancel my account, while they continue fraudulently charging my account. Do not touch this product, there much better review plugins. Currently weighing my options
Stored reply
Hi there, We are very sorry to learn that you are unable to cancel. We strive for transparency as one of our policies and would not defraud anyone under any circumstances. Kindly reach out to us at help@kudobuzz.com and someone would readily attend to your issue. Thank you.
- supportgreens
Fausse offre Wix premium ;(
soit-disant offert avec le Wix premium mais que ce qui est offert est l'offre gratuite (disponible également sans le Wix premium).
Stored reply
Hello, We've taken note of your recent comments about the Wix premium offer. We're always working to get better, and we'd love to hear more about your experience. If you're willing to chat, we'd be happy to answer any questions you have or you can reach us by email at help@kudobuzz.com. We'd also appreciate it if you could consider changing your review to reflect your feedback. Thanks a lot!
- info4602042
Not very likely
I know I was on free version and had checked auto publish of reviews of 5 stars and up yet they auto published a 1 star.
Stored reply
Hi there, We noticed your low-star review while reviewing past feedback, and we’d love the opportunity to address any concerns you may have. We’re working hard to improve and would greatly appreciate the chance to make things right. If you’d like to discuss further, please reach out to us at help@kudobuzz.com. We’d also be grateful if you could reconsider and update your rating. Thank you!
- tamatikerkhove
Not happy
The website's pricing information is deceptive and obscure, making it impossible to add reviews. Both Wix and the vendor lack transparency. I had to download the app just to access this basic information. This lack of upfront clarity is frustrating and indicative of the consumer-unfriendly practices often seen in late-stage capitalism, where companies prioritize profit over customer transparency and satisfaction. There's a clear need for improvement in providing straightforward and accessible information.
Stored reply
Thank you for your feedback. All our pricing information and app features are clearly available at this link:https://www.wix.com/app-market/kudobuzz-reviews, the same place where you left your review. Additionally, our customer support team is always available via chat and email at help@kudobuzz.com for any questions. We strive for transparency and customer satisfaction.
- amjad-tabbaa
not working at all !!!!
Stored reply
We apologize if we missed your message. We checked our inbox but didn't find any inquiries from you. We’re sorry to see your 1-star review and would love to assist you. Please contact us via live chat or email at hello@kudobuzz.com, and we'll be happy to help.
- luxuryreliefab
Unreliable syncing and poor customer service
Since I set this app up in my website I have been experiencing troubles with my reviews from google not syncing. Every time this happened they were at least able to resolve it in 24 hrs tops. But this last time it's been 10 days and my new reviews from google are not syncing. We are small business trying to grow and we relay deeply in those reviews to be shown in our website. I am terminating my service with this app.
Stored reply
Thank you for your feedback regarding the issues with syncing Google reviews. Our product team is aware of the problem and is working on improving the app’s functionality. We apologize for any inconvenience caused by our limited customer support hours. Additionally, our team lead has contacted you to ensure all your concerns are addressed. Please don't hesitate to reach out if you have any further issues or suggestions. We greatly value our merchants’ feedback and look forward to supporting you and your business now and in the future.
- bpeteran
Poor customer service and app
I have been on the same premium plan with Kudobuzz, in connection with my Wix Business plan, for the past 2 years and have had no issues. Suddenly right before a major collection launch, my Kudobuzz plan was downgraded to the most basic version, with no explanation or warning. Most of my reviews are gone from my website which is a huge factor for an online business. I contacted customer service 2 weeks ago to resolve the issue and see what went wrong, and they have yet to provide a solution or explanation. They just keep saying their developers are "not working", and do not seem to have any intention of making it right. It's obviously an issue on their end, and a way to make me re-upgrade my plan and pay more. Even when I contacted Wix customer service, they agreed that the issue is with the app, not their site. Very unimpressed with Kudobuzz, would not recommend.
Stored reply
Thank you for the feedback and we're sorry for the trouble. We also appreciate you being our customer for the past 2 years on our Breakfast plan. As a 3rd party review app provider, we utilise the data from Wix to automatically place you on the corresponding Kudobuzz plan. If the information provided is not updated, the user would be put on our basic plan. We're sorry this occurred at such a crucial time before your major collection launch. Our support team had escalated this concern to our developers for review and we have reached out to Wix for quicker resolution.We would never intentionally downgrade a user, with the intent for him to re-upgrade his plan or pay more. Please be assure that once we get the right data from Wix your breakfast plan would be restored as well as your total reviews to be displayed on your website. Our support team will keep you updated on the progress. We truly value your business and want to ensure a positive experience with Kudobuzz. Thank you.
- ofertamestre
Tudo em inglês nao tem como personalizar?
Não há como alterar os textos para a lingua portuguesa? O site é 100% em portugues, o widget flutuante fica em inglês. é esquisito! ridiculo
Stored reply
Obrigado pelo seu feedback. Na verdade, o Kudobuzz oferece a capacidade de traduzir seus widgets para o português! É um recurso útil incluído no seu plano de café da manhã. Aqui está um guia rápido para você começar: https://support.kudobuzz.com/en/article/translating-widget-text-from-english-to-another-language-19r7yk3/ Você estaria aberto para ajudá-lo diretamente com a tradução ou com qualquer outra dúvida que possa ter? Seu feedback é importante para nós e queremos garantir que você tenha uma experiência positiva com o Kudobuzz. Sinta-se à vontade para responder a este e-mail, entre em contato conosco pelo: help@kudobuzz.com ou acesse nosso suporte por chat ao vivo para obter uma resposta rápida.
- chloe4738
Glitching as soon as I signed up.
Really not great, From sign up would not allow entry - glitching on numerous attempts.
Stored reply
Hi there we're so sorry for the frustrating experience you're having! Glitches during signup are definitely not what we want new users to encounter. To help us fix the issue as quickly as possible, could you tell us little more about what happened and if you did receive any error messages? In the meantime, you can try clearing your browser cache and cookies or try signing up from a different browser. Kindly let us know the details above via our live chat or via email on hello@kudobuzz.com and we'll be happy to to investigate further. Thank you
- aramirezitcomp
Overpriced and Underdelivered - DO NOT INSTALL OR PAY
I’ve had a pretty rough go with this app. I paid up, expecting to unlock some cool features and make my site shine. But what did I get? Glitches, features that won't show up, and a lot of wasted time trying to fix things that never seemed to get better. The real kicker? When I reached out for help, it felt like shouting into the void—no substantial help, and certainly no talk of refunding my money. Then, I switched to another app, and wow, what a difference. Everything worked right away, no drama. It made me realize just how much of my time and money was wasted on something that just doesn't deliver. So, if you’re thinking about this app because of its promises and premium tag, my advice? Think twice. There are better, more reliable options out there that respect your investment and actually work. Don’t make the same mistake I did.
Stored reply
Hi Andres, We’re so sorry that you have not had a very pleasant experience with the app. We received an update on our new billing system being rolled out which sadly interfered with your plan, everything else should be working optimally now. We’d love an opportunity to work with you once more and ensure we do our best to meet your expectation. Once again, we're sorry for the trouble. Thank you
- jewelryinstitute
unreliable
Stored reply
Hi there, we're sorry for any trouble you may have faced with our app. We would be happy if you could share more context on what the issue is so we can assist swiftly. Please note we're here to help and our support team would be reaching out to you immediately to find out more to assist you. Thank you
- fabiobotti
Es funktioniert seit Wochen nichtsmehr
Solange der kostenlose Plan mit WIX lief funktionierte der Dienst einwandfrei. Kurz nach dem Umstieg auf einen kostenpflichtigen Plan (260 Euro) ging jedoch praktisch fast nichts mehr. Und so kann ich nun seit fast einem Monat keine Fragen mehr meiner Kunden beantworten und bekomme keine Sterne in den Google-Ads. Eine absolute Katastrophe in solch einen sensitivem Bereich. Nach unzähligen Mails mit dem Support und mit immer wieder neuen Versprechungen, dass es gleich wieder funktionieren würde, muss ich nun beim besten Willen auch irgendwann einmal einen Schlussstrich ziehen. Und schaut man sich die jüngsten Bewertungen von Kudobuzz an, scheint die Problematik auch nicht ein Einzelfall, sondern viel eher ein grundsätzliches Problem zu sein... Mein Fazit: Wenn ihr Zeit, Kosten und Nerven sparen wollt, sucht euch einen zuverlässigen Anbieter - auch wenn dieser etwas mehr kosten sollte.
Stored reply
Hallo, Bei der Durchsicht früherer Rückmeldungen ist uns Ihre schlechte Bewertung aufgefallen und wir würden uns freuen, auf Ihre Bedenken eingehen zu können. Wir arbeiten hart daran, uns zu verbessern und würden die Chance, die Dinge richtig zu machen, sehr schätzen. Wenn Sie weitere Fragen haben, wenden Sie sich bitte an help@kudobuzz.com. Wir wären Ihnen auch dankbar, wenn Sie Ihre Bewertung noch einmal überdenken und aktualisieren könnten. Danke schön!
- amahdiaikido
It is Disappointing
No multilanguage support, you are stuck with one language. No flexible design, and no option to minimise reviews and you must display a minimum of 5 reviews which makes your page too long to scroll.
Stored reply
Hi there, We're sorry for any frustration you've experienced. We understand your concerns about multi-language support and design flexibility. While we currently support translation for one language at a time, we value your input and are continually working on enhancing our features. We recommend you consider our slider widget as an option, which allows a minimum of 2 reviews per display with the option to slide through. We'd be happy to help should you need further assistance. Thank you.
- skinpotioncosmetic
GLITCHING APP
I TRIED UPGRADING MY PLAN BUT ALWAYS GET AN ERROR MESSAGE. I CONTACTED WIX WITH NO RESOLUTION. THIS APP IS TOO EXPENSIVE TO BE THIS GLITCHY.
Stored reply
Hi there! Thank you for sharing your feedback with us and we're sorry for any glitch you may have experienced while using our app. Kindly reach out to us via support@kudobuzz.com or through our live chat and we'll be happy to look into any issues you may be facing. Meanwhile, our team will be reaching out to assist you regarding these concerns. Thank you so much.
- adaraselenecreations
Too Expensive
The free breakfast plan you get with your Wix plan is fine, except all of my emails asking for reviews goes to their junk mail. You can't have if come from your business email (that you also have to pay for) unless you upgrade to the other plan that was a ridiculous price. The only reviews i get are if I know the person, and I ask them to check their junk mail. I can't grow my business without these apps, but I can't afford to yet. I'm so sick of Wix and all the extra features that you have to pay for.
Stored reply
Hi there, thank you for bringing this matter to our attention, and we're sorry for the trouble. We understand the importance of receiving reviews seamlessly for your business growth as such our team will take a look into this check this issue promptly. In the meantime, we kindly suggest that you flag our emails as "Not Spam" in your email client. This will help ensure that future correspondence doesn't get diverted to the spam folder. If there are any additional concerns or feedback you'd like to share, please feel free to reach out to customer support on live chat or email us directly at hello@kudobuzz.com. We're just a click away!
- angelosinc
EGYPT!
Doesn't work in Egypt.
Stored reply
Hi there! Thank you for the feedback. Our app is designed to work smoothly for all our users all around the world and we have tested successfully with different servers in Egypt. To make sure everything runs smoothly, we recommend you double-check your internet connection and make sure it’s stable, or try using a VPN. Kudobuzz does not restrict access based on country, so there should be no limitation in Egypt. Kindly let us know if you have any challenges via live chat or email us at hello@kudobuzz.com, and we will assist further.
- divineskdesigns
This app is horrible!!!
This app is horrible!!! At first it worked great than all of a sudden it stop collecting my google reviews. I contacted customer service and the do not know what the issue is. I have disconnected and reconnect several time and the issue is still not fixed. I will use a different app for my reviews.
Stored reply
Hi there, we apologize for the inconvenience you've experienced with our app. While we understand the frustration this has caused, we would like to clarify that our API is designed to seamlessly pull Google reviews for our users. In this case, it seems there might be external factors affecting the connection, and we are diligently exploring all possibilities to resolve it.
- tulipsgadwords
not worked
my reviews not showing on site!! so frustrating,
Stored reply
Hi there, we're so sorry for the trouble. We noticed our widgets were turned off on your dashboard, please follow the reverse steps in this guide to enable the widget show your reviews: https://support.kudobuzz.com/en/article/how-to-turn-off-onsite-widget-after-setting-it-up-1engeig/ enable the widget . We have also reached out to you via email, we'd be happy to assist you if you should respond. Cheers!
- corielle4
not good
my reviews just disappeared!! so frusterating, plus customer service it not available on Sundays
Stored reply
Hi there! We are sorry for the trouble. We did respond to your query but haven't heard back from you since then. The reviews were displayed on your site. If you would respond to our email, we'll be happy to address any concerns you may have. We hope to hear from you soon. Thanks!
- jatin9kumra
Very dull and difficult to work with
Does not integrate with Services and Plans and the review widget asks for the email and name of customers that are already logged in... should auto-fetch it.
Stored reply
Thank you for sharing your feedback with us. We appreciate your insights regarding the integration with Services and Plans. Currently, our app may not have direct integration with Services and Plans, however, we'll make sure to take your suggestion into consideration for future updates. Regarding the review widget asking for email and name of customers already logged in, we use this as a means to further validate our reviews from true sources. Our team will explore the option to auto-fetch customer information to provide a more seamless experience. If you have any further questions or need assistance, please feel free to let us know via live chat or email us at help@kudobuzz.com. We're here to help!
- tanyatodd8
So many issues I don't know where to start....
I have had Kudobuzz for about a year now. I really wanted to give it a good go, but I have to say I am extremely unimpressed. 1. It took months to connect my social media (facebook, google reviews etc.). Everytime I would inquire, I was told it was in the process of being "fixed". 2. Because I am using bookings on Wix vs. a store/product page it wouldn't allow me to connect my bookings sales. The app is useless as I can't collect any reviews which Zoe failed to tell me when I was told to upgrade which I did so I am basically upgraded to Lunch for absolutely no reason. When I asked for my money back...I was told to upgrade again. So still no refund??? 3. Currently, now when I log into Kudobuzz - it's a blank page with just a chat icon??? An app that is supposed to simplify my business has become extremely frustrating and a waste of money especially as a small business owner who is looking for ways to streamline, and you can't get a hold of a human. So Disappointing
Stored reply
Hi there, We noticed your low-star review while reviewing past feedback, and we’d love the opportunity to address any concerns you may have. We’re working hard to improve and would greatly appreciate the chance to make things right. If you’d like to discuss further, please reach out to us at help@kudobuzz.com. We’d also be grateful if you could reconsider and update your rating. Thank you!
- trueknockdigital
After giving Review, its not showing
Not showing the review
Stored reply
Hi there, thank you for your feedback and sorry for the trouble . For your reviews to show on your website, you need to publish the reviews on your dashboard. Kindly follow the steps in this guide for more context: https://support.kudobuzz.com/en/article/how-to-publish-reviews-to-your-site-1scwzwg/ Please feel free to reach support via live chat or email us at help@kudobuzz.com if you need any help with publishing your reviews. We're always happy to assist you.
- joshnyc
Great Features not for Restaurants
After multiple conversations with members of the team at KudoBuzz, explaining how I love the concept and itsi is a decent app. The reason for my review is the utter lack of understand about deitfulness by market this app to Wix Restaurants whatsoever. If you are a retail store or a service business add them they are great. Unfortuanely while they market as diffent plan levesl it is truly Lunch is for Retail "Dinner is for Restaurants" as you cannot do anything with Wix Restaurants with the Lunch plan from KudoBUzz Nor do they integrate with any online order platofrm or food review site. That being said if your a retail shop you got etsy, amazon, aliexpress etc. They also do not alow you to pay an upgrade price for instance I have the Lunch plan and If I wanted to upgrade to the DInner Plan (to have anything work for my business), one would think you would pay the difference in price but atually you must buy a whole new plan Plus they have now doubled their prices.
Stored reply
Thank you so much for your constructive feedback! Please be assured we will take these into account to improve our product offering. If you need any help or have any suggestions at all please feel free to email us at help@kudobuzz.com. Thank you.
- mortuusbestia
Broken. Etsy review import does not work. Customer service just strings you along for days, weeks...
Update: After leaving a negative review they punitively downgraded my plan from the wix premium "breakfast" plan with the import features I wanted to their entry level "Coffee" plan that does not include etsy import. I will escalate this to Wix. Thankfully I got this free as part of my wix premium as the idea of trying to get a refund out of their customer service (bots?) who simply string you along telling you to be patient over and over would give me nightmares. The only feature I was interested in was importing my etsy reviews but it simply does not work. Read other reviews here about people waiting months for Facebook importing that apparently isnt even possible anymore. Almost forgot to mention it wont even load for me anymore and just crashes. The whole experience felt very scammy. AVOID.
Stored reply
Hi there, We are deeply sorry about the issues you have faced with importing your Etsy reviews. Thank you for your patience and understanding whiles we worked to resolve the issue for you. We are committed to a satisfactory service and as such your feedback means so much to us. PS; we will never downgrade any of our customers plan without their due consent or unless the plan subscribed is expired or it was downgraded by our customers. Kindly get in contact with any of our support via live chat or email us at help@kudobuzz.com, we will be more than happy to address any issues. We value you. Thanks
- miskstoregermany
its bugs so much
I just installed the app and guess what? it doesnt load properly!
Stored reply
Hi there, we're so sorry for the trouble you may be facing. Our support team tried to reach out to assist in investigating the issue you may be experiencing. Kindly don't hesitate to get back to us live chat or email us at help@kudobuzz.com and we will be happy to work with you to ensure everything is working perfectly. Thank you
- info298495
Avoid if you have a store with multiple products
The review request feature needs A LOT of improvement as it is not possible to request a review of the products that are purchased with an order. Customers receive an email with a space to write the review in, which doesn't even state what product they're reviewing. On top of that, Kudobuzz randomly links the review to a random product... making the reviews not relevant. The app is not functional and needs A LOT of improvement. It's glitchy, it's slow, the reviews load very slowly on the website and reviews need to be exported every time to find the email address they're linked to. Only up side? Customer service is really quick and always available.
Stored reply
Hi there, While we understand you're upset about a function you want not being currently available on the app, it is totally unfair to leave a misleading review due to this. Your customers receive review requests for the product they purchased, and that product is definitely attached to the review request email. How else would they see what they purchased? Kudobuzz does not link the review to a random product. As I mentioned above, the review request email is sent with an attachment of the product that was purchased. Once the customer leaves the review, it is automatically attached to the product and once you publish it, the review becomes visible under the product for which it was left. A feature we're coming up with is the ability to leave reviews for multiple products, which is what you wanted, and we mentioned to you that it is in the works, however we can't provide an ETA on when it can be completed. Kindly consider leaving a truthful review, even if negative, in the future.
- wakeupwithmarley
Worst App Ever for so many reasons
App is super slow and glitchy but most importantly, the stars and reviews load SO SLOW on my website. People's attention spans are very short these days, they're not going to wait the extra 3 seconds it takes for the review stars to load under the product title. For $20 a month this is truly not worth it. Can't wait to find a better app. Also they seem to keep changing their rates and prices and to export your reviews you have to upgrade to a $100 version lol a scam
Stored reply
Hi there, We noticed your low-star review while reviewing past feedback, and we’d love the opportunity to address any concerns you may have. We’re working hard to improve and would greatly appreciate the chance to make things right. If you’d like to discuss further, please reach out to us at help@kudobuzz.com. We’d also be grateful if you could reconsider and update your rating. Thank you!
- triafrogtreatsllc
Not Worth It
Was working, now crashed, had specific page set up for reviews, nothing was showing...
Stored reply
Thank you for taking the time to provide feedback. We would like to assist you in resolving this issue. Please reach out to our customer support team via live chat or email us at help@kudobuzz.com and we will work with you to get your review page set up and running as quickly as possible. Thank you
- clare792
can't even use it
horrendous experience - spent hours of my time between Wix chat and Kudobuzz chat. I wanted to share my existing Etsy reviews.. I am a premium Wix member. Kudo wanted me to send something from Wix to upgrade to Breakfast plan.. Wix couldn't understand how to upgrade me to breakfast plan. 2 hours later no solution. I'm a premium member of Wix I should automatically get on this breakfast plan without paying a fee for Kudobuzz. I would love to invoice for the 2 hrs I spent on both chats today.
Stored reply
Hi Clare, We’re so sorry for the bad experience you’ve had with us today. We understand your time is valuable and regret any inconvenience caused. We would like to clarify that our team did their best to assist you in upgrading to the Breakfast plan, but unfortunately, we can only work with the information provided by Wix. As a third-party app, we rely on Wix’s information to upgrade our users to premium plans. Unfortunately, the data from Wix doesn't put you on any of our premium plans. As such, they are the best to reach out to in this case. Rest assured, once your info is fed into our system, you'll be put on the Breakfast plan. With regards to your Etsy reviews, we would love to work together to help you convert to CSV to allow you to import and show on your website. Our agent will contact you to assist with that. Thank you.
- rsingh986
Does not work well, technical problems
Too many technical issues, keeps asking for upgrade despite having a premium subscription. slows down the already slow wix website. I wish wix had a better alternative for posting reviews
Stored reply
Hi there, we appreciate you feedback. You're on our lunch plan as a premium wix user, which allows you to use Kudobuzz for free with access to a lot of features you can make use of. Could you kindly let us know what you tried to do that asked for upgrade? We tested our widget's speed on your site and the maximum load time was less than 2 seconds. We'd love to help, kindly let us know the trouble you may have faced leading to your review and we'll investigate. Thanks
- 974mobie
Trash
I couldnt remove it from my site
Stored reply
We have reason to believe this review could be spam as we are unable to locate this user by name '974mobie' anywhere in our accounts database. We double checked and customers are free to remove the app whenever they want. Hence, this review is unfounded and untrue. If you're an account holder, kindly reach out to our support team to help you with whatever issues you're facing. Thanks!
- thecuratorinmexico
Difficult to use and now it won't open
This is a difficult and tricky app, and now I can't even get it to open, so I can add in more reviews. Looking at other options.
Stored reply
Hi Thank you for sharing your feedback with us, and we apologize for the inconvenience. We understand that you're experiencing some challenge logging in to our app, and we're here to help. For wix users you can simply log in directly, from your Wix dashboard instead of our app's main login page or widgets. We'd love to get in touch with you, please reach out via help@kudobuzz.com. Thank you.
- tobiusrobles
Sent emails without approval
Loaded the app and it sent emails to customers the moment we opened the dashboard. We didn't get to see, write or edit any of the content sent.
Stored reply
Hi there, We appreciate your feedback. Our app sends out APMs (after purchase email) per our default settings. Once the app is installed, your orders are synced and once they get scheduled, the email requests go out. We’re really sorry you didn't get to edit the template before they went out. You can always toggle off the button till you're ready to send them out. Our support team will be happy to assist you with it. Please reach out via mailto:help@kudobuzz.com. Cheers!
- infomythaispa
starts out free, then out of nowhere the want to charge you
and... if you don't pay, your reviews suddenly vanish. No thanks. I'll stick to google. BEWARE!!!
Stored reply
Hi there, We appreciate you feedback. You're on our breakfast plan as a premium wix user, which allows you to use Kudobuzz for free with access to a lot of features you can make use of. Could you kindly let us know what you tried to do that brought about us wanting to charge you? We'd love to help, kindly let us know the trouble you may have faced leading to your review and we'll investigate and see what may have happened.
- crystalcleanorgani
Hasn't worked
I was sent an email from Kudobuzz to add to my website, which will automate reviews. I can not find these reviews anywhere and When I try to add them to my site it won't. I do not recommend
Stored reply
Hi there, We're so sorry about these issues you're facing. We have reached out via your email and would love to help resolve the issues you're facing as quickly as possible. Kindly respond to the email at your earliest convenience and we'll be happy to proceed from there. Thanks!
Plan comparison
Pricing & Plans
Growth
$15 / month
$180 billed yearly Save 25% yearly$19.99 / month
- Publish up to 2000 reviews
- 3000 order review requests per month
- Publish up to 2000 Q&A