Kudobuzz Product Reviews
By Kudobuzz
- Verified by Wix
- Wix Campaign
- Suspicious unpublished review pattern
Product media
Screenshots
1 of 7
Overview
About this App
Turn customer reviews into your best sales tool. Kudobuzz helps businesses collect, import, and display product reviews that build trust and increase sales. 1. Collect Reviews Automatically: Send automated review requests after purchase or delivery. Customize emails, automate follow-ups, and collect more verified reviews with less effort. 2. Import Existing Reviews: Import reviews instantly from Google, Amazon, Facebook, Yelp, Etsy, AliExpress, or CSV files and showcase them on your website. 3. Display Beautiful Review Widgets: Show reviews using customizable carousels, grids, badges, galleries, and floating widgets that match your brand. 4. Boost SEO & Google Visibility: Show star ratings in Google search results and Shopping feeds with automatic rich snippets. 5. Manage Everything in One Place: Moderate reviews, reply publicly, and track performance from one dashboard. Includes photo & video reviews, Q&A, and verified badges.
What the listing highlights
- Automate product review requests after purchase
- Import reviews instantly from Google, Amazon, Etsy, Facebook, Yelp & CSV
- Display reviews with customizable carousels, grids, badges & galleries
- Boost Google visibility with automatic rich snippets & Shopping integration
Additional product media
Promotional media
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 −2 (−100%) vs previous 30 days0 Reviews in the selected 30 days and 2 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 823 preserved Reviews with at least one stored reply. Median and P75 use 803 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 803
- Median first reply
- 32.6 hours
- P75 first reply
- 5.6 days
Stored publication state
Current stored state across 823 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 815 99.03%
- Unpublished
- 8 0.97%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.Analysis pending coverage
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 77
- Peak Review month
- Jul 2022 · 47
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Unpublished | ||||
|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | |||
| Mar 2020 | 5 | 4 | 0 | 0 | 0 | 1 | 0 |
| Apr 2020 | 36 | 21 | 4 | 2 | 3 | 6 | 1 |
| May 2020 | 10 | 0 | 2 | 2 | 2 | 4 | 0 |
| Jun 2020 | 6 | 1 | 2 | 1 | 1 | 1 | 1 |
| Jul 2020 | 8 | 2 | 1 | 2 | 0 | 3 | 0 |
| Aug 2020 | 4 | 1 | 0 | 2 | 1 | 0 | 0 |
| Sep 2020 | 9 | 2 | 3 | 2 | 0 | 2 | 0 |
| Oct 2020 | 18 | 3 | 4 | 1 | 2 | 8 | 0 |
| Nov 2020 | 13 | 2 | 1 | 1 | 1 | 8 | 0 |
| Dec 2020 | 13 | 2 | 1 | 1 | 0 | 9 | 0 |
| Jan 2021 | 24 | 9 | 6 | 1 | 2 | 6 | 0 |
| Feb 2021 | 16 | 3 | 3 | 3 | 1 | 6 | 0 |
| Mar 2021 | 21 | 10 | 1 | 3 | 1 | 6 | 1 |
| Apr 2021 | 36 | 14 | 6 | 3 | 4 | 9 | 0 |
| May 2021 | 14 | 9 | 1 | 0 | 0 | 4 | 0 |
| Jun 2021 | 8 | 4 | 0 | 1 | 0 | 3 | 0 |
| Jul 2021 | 16 | 4 | 2 | 1 | 3 | 6 | 0 |
| Aug 2021 | 22 | 6 | 0 | 1 | 3 | 12 | 0 |
| Sep 2021 | 19 | 4 | 0 | 0 | 2 | 13 | 0 |
| Oct 2021 | 9 | 3 | 0 | 0 | 2 | 4 | 1 |
| Nov 2021 | 8 | 3 | 0 | 2 | 1 | 2 | 0 |
| Dec 2021 | 10 | 0 | 0 | 0 | 1 | 9 | 0 |
| Jan 2022 | 13 | 7 | 0 | 0 | 4 | 2 | 0 |
| Feb 2022 | 6 | 2 | 2 | 0 | 0 | 2 | 0 |
| Mar 2022 | 6 | 2 | 2 | 0 | 1 | 1 | 0 |
| Apr 2022 | 10 | 2 | 2 | 0 | 2 | 4 | 0 |
| May 2022 | 5 | 0 | 0 | 0 | 1 | 4 | 1 |
| Jun 2022 | 2 | 2 | 0 | 0 | 0 | 0 | 2 |
| Jul 2022 | 47 | 39 | 7 | 1 | 0 | 0 | 0 |
| Aug 2022 | 42 | 37 | 4 | 1 | 0 | 0 | 0 |
| Sep 2022 | 43 | 42 | 1 | 0 | 0 | 0 | 0 |
| Oct 2022 | 41 | 29 | 4 | 1 | 1 | 6 | 0 |
| Nov 2022 | 39 | 30 | 1 | 3 | 3 | 2 | 0 |
| Dec 2022 | 14 | 9 | 1 | 1 | 3 | 0 | 1 |
| Jan 2023 | 7 | 2 | 0 | 1 | 1 | 3 | 0 |
| Feb 2023 | 13 | 5 | 0 | 0 | 1 | 7 | 0 |
| Mar 2023 | 7 | 4 | 0 | 0 | 2 | 1 | 0 |
| Apr 2023 | 11 | 6 | 2 | 1 | 0 | 2 | 0 |
| May 2023 | 6 | 5 | 0 | 0 | 0 | 1 | 0 |
| Jun 2023 | 4 | 2 | 0 | 0 | 1 | 1 | 0 |
| Jul 2023 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
| Aug 2023 | 9 | 5 | 0 | 0 | 0 | 4 | 0 |
| Sep 2023 | 3 | 1 | 0 | 1 | 0 | 1 | 0 |
| Oct 2023 | 2 | 1 | 0 | 0 | 0 | 1 | 0 |
| Nov 2023 | 5 | 4 | 0 | 0 | 0 | 1 | 0 |
| Dec 2023 | 4 | 3 | 0 | 0 | 0 | 1 | 0 |
| Jan 2024 | 6 | 2 | 0 | 0 | 0 | 4 | 0 |
| Feb 2024 | 2 | 0 | 0 | 0 | 2 | 0 | 0 |
| Mar 2024 | 6 | 3 | 0 | 0 | 0 | 3 | 0 |
| Apr 2024 | 4 | 2 | 0 | 0 | 0 | 2 | 0 |
| May 2024 | 7 | 1 | 2 | 1 | 0 | 3 | 0 |
| Jun 2024 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
| Jul 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 4 | 2 | 0 | 1 | 0 | 1 | 0 |
| Sep 2024 | 1 | 0 | 0 | 0 | 1 | 0 | 0 |
| Oct 2024 | 4 | 3 | 0 | 1 | 0 | 0 | 0 |
| Nov 2024 | 3 | 2 | 0 | 1 | 0 | 0 | 0 |
| Dec 2024 | 1 | 0 | 1 | 0 | 0 | 0 | 0 |
| Jan 2025 | 4 | 3 | 0 | 0 | 0 | 1 | 0 |
| Feb 2025 | 5 | 0 | 0 | 0 | 0 | 5 | 0 |
| Mar 2025 | 3 | 3 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 2 | 1 | 0 | 0 | 0 | 1 | 0 |
| May 2025 | 5 | 2 | 0 | 0 | 1 | 2 | 0 |
| Jun 2025 | 4 | 3 | 0 | 0 | 0 | 1 | 0 |
| Jul 2025 | 5 | 1 | 2 | 1 | 0 | 1 | 0 |
| Aug 2025 | 3 | 1 | 1 | 1 | 0 | 0 | 0 |
| Sep 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 22 | 19 | 1 | 1 | 0 | 1 | 0 |
| Nov 2025 | 15 | 12 | 0 | 1 | 0 | 2 | 0 |
| Dec 2025 | 13 | 10 | 1 | 0 | 1 | 1 | 0 |
| Jan 2026 | 4 | 4 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 4 | 4 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
| Jun 2026 | 5 | 2 | 1 | 2 | 0 | 0 | 0 |
| Jul 2026 | 13 | 9 | 1 | 0 | 2 | 1 | 0 |
| Aug 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
Review-pattern Timeline data is pending complete coverage.
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- BeSpelled
I didn't care for this app
The reviews I imported wouldn't show up on products. The product page widget was far too large and couldn't be adjusted. It wasn't worth upgrading so I have deleted it for a more sleek looking option.
Stored reply
Thank you for your feedback. We appreciate you giving Kudobuzz a try. We're sorry to hear the app didn't meet your expectations. For future reference, both the product page widget size and review-to-product matching are things our support team can help with. We're always happy to assist with adjustments and find solutions that work for your store. If you ever decide to give us another chance, we'd be glad to help you get everything set up just the way you want it. Best, The Kudobuzz Team
- mikkitam
Frustrated when it automatically unpublished all 200 reviews
I have to manually published each one of them. One by one. There is no option of select multiple /all and publish.
Stored reply
Thank you for your feedback, and we sincerely apologize for the frustration this caused. This was a tiny glitch on our end, and we've since fixed the underlying issue. All affected merchants have been notified, and all the published reviews are now restored. If you need any further assistance, please don't hesitate to reach out to us again. Thank you again for always choosing Kudobuzz! Best, The Kudobuzz Team
- controlhaircare
A Headache
Their Customer Service sucks! Currently, Ive been trying to get help on this app for 5 days now with zero response. The app itself has worked until I redid my website. My reviews have not synced in 3 months. For some Odd reason I thought they synced however, they never did and getting help as been a 6 dollar bill! Non existent!
Stored reply
Thanks for letting us know and sorry for the frustrating experience. After redoing your website, the product IDs likely changed, which can break the link to your reviews. You can fix this by re-tagging them to the correct products in your Kudobuzz dashboard. For immediate help with this, please contact us directly at help@kudobuzz.com and we will prioritize fixing this for you.
- juhbhui
Ridiculous pricing
They're charging $1,000 per year to be able to sync reviews with Google, and $500 per year to be able to reply to reviews on the website? Not only that but video/photo reviews are also locked behind this paywall. This is just a reviews app, never seen one this greedy. Not even worth the hassle of setting up, you are better off with Wix's built-in reviews app.
Stored reply
I hear your frustration, Juhbhui. Seeing $1,000 for Google sync and $500 just to reply to reviews with photo and video reviews, also locked away can absolutely feel like too much for a reviews app. You're right that Wix has a built-in option, and we respect that choice. For what it's worth, we've shared your feedback with our pricing team. Thank you for being direct; it helps us stay grounded.
- contact87664
Low Rate of Reviews Received
They made me have to pay to get emails sent from my own business email. I'm sure this is why I got a limited amount of reviews--even though clients loved the products. I also stopped getting reviews after 1.5 years. I wish I had switched earlier, but had too many other things to manage on the site. Now I found a better option.
Stored reply
Thank you for sharing your experience with us, and we're sorry to hear about the challenges you faced regarding the review collection process. To clarify, customizing the domain that collects reviews and sending emails from your business address does require a higher subscription, as it allows for more advanced customization and brand control. However, we want to ensure that you're maximizing the full potential of our After Purchase Mail (APM). If you'd like, we're more than happy to walk you through some strategies and optimizations to increase review collection. Please contact us at help@kudobuzz.com.
- houlejessy
Je l'aimais avant
Quand on avait le breakfast plan (avec Wix), c'était vraiment bien! Maintenant, c'est le coffee plan et on ne peut plus faire grand chose. Je n'ai aucune envie de payer 25$/ mois, c'est cher! C'est vraiment dommage, car ça fonctionnait bien. J'ai mis beaucoup de temps pour tout programmer, personnaliser et modifier mes fiches produits pour que les avis puissent apparaître. Finalement, que du temps perdu.
Stored reply
Nous sommes heureux que vous ayez partagé vos commentaires avec nous. Nous sommes également heureux de savoir que vous avez apprécié l'utilisation de notre application et souhaitons que vous puissiez en faire plus avec notre forfait gratuit. J'espère que cela égayera votre journée : nous sommes prêts à offrir un bonus spécial sur le plan annuel de petit-déjeuner disponible pour 24,99 $/mois. Le plan annuel est d'un excellent rapport qualité-prix, car il couvre 10 mois avec une réduction spéciale de 20 %, avec 2 mois de réduction en bonus spécial ! Ce qui porte le total à 249,9 $ par année au lieu de 299,9 $. Ce plan débloque non seulement des fonctionnalités exclusives, mais augmente également le nombre d'avis que vous pouvez publier sur votre site Web, offrant ainsi encore plus de valeur pour votre investissement. Si vous souhaitez profiter de cette offre ou si vous avez des questions, n'hésitez pas à nous le faire savoir via help@kudobuzz.com ou via notre chat en direct. Acclamations
- lrice83
Google Reviews
Initially, I really liked this app. But I did notice that the reviews do not get published to Google unless you are willing to pay for the add on and I just don't think I am when there are free options.
Stored reply
Hi there! Thank you for sharing your feedback with us. We understand your desire to publish your reviews on Google, and we suggest upgrading your subscription to access advanced features like this one as we do expend our resources to update reviews and ratings on Google at our end. However, we strive to offer affordable plans suitable for all business types. Feel free to contact our support team at hello@kudobuzz.com if’re interested in discounted rates on our plans. We’re here to help. Thank you!
- kimbellalimited
Started good then bombed
Signed up last year on a monthly plan. At the time was able to import reviews from Google AND Facebook. At some point in the last couple of months, apparently KB no longer allowed to import reviews from FB, but failed to provide any notice, yet charges same as when had full review import accessibility. Last week I spent several hours diving into Meta and Wix to see if there was some link or something that had been dropped, etc, preventing FB reviews from being imported. Finally got onto a chat with KB customer service who advised that FB no longer allowing importation of reviews. CS agent had no idea when this change happened, yet the links on how to sync your FB remain UP & active on KB's page.
Stored reply
Hi there, we're so sorry to hear about the issues you've experienced with our app's connection to Facebook and we're deeply sorry you've had such a hard time with our app. Our app's connection to Facebook is working now, which means you can connect to Facebook on your dashboard seamlessly to import your reviews following this guide here: https://support.kudobuzz.com/en/article/how-to-connect-your-facebook-account-oypzpz/ Please don't hesitate to let us know if you have any challenges, we'd be happy to assist further. We appreciate your feedback and understanding.
- greenvalleysoap
Lot's of glitches and minimal support
When needed help I was told online chat was closed and the templates were not working and there is no widget showing up on my site and I am missing out on reviews. There needs to be better customer service.
Stored reply
Hi there, Thank you for sharing your feedback with us and we’re really sorry for the trouble. We understand that our customer support is unavailable 24/7, but please be rest assured that we are doing our best to respond to inquiries during working hours. With regards to your templates, we’d like to clarify that, the coupon settings on your dashboard is set to dynamic, which means we are sending random automatic codes to your customers, if you prefer to input a specific code for your customers, we suggest switching to the manual set up instead of dynamic set up. Also with Wix, once our app is installed our widgets are automatically injected onto your site you don’t need to do anything at all. In your case, our on-site and product widgets do show on your site. Kindly reach out to support if you have any questions and we’d be happy to assist. Cheers!
- tomedav
Rich Snippet Support
New website. No reviews yet. Free version does not offer Rich Snippet support. Paid version with Rich Snippet support cannot guarantee a Google snippet. Rich Snippet support should be free. No guarantee: No fee.
Stored reply
Hi there, Thank you for your feedback. Actually google rich snippets are entirely at the discretion of Google, even if you’ve satisfied their guidelines, it is not guaranteed that the rich snippets will be displayed, we only make sure to provide the correct information required to Google. The good news is, we have several users that use our google rich snippets feature successfully. We strive to continually optimize and make our features useful to our customers. We also strive to make our plan affordable for all types of businesses. You can reach out to our support team at help@kudobuzz.com if you’d like to get some discounts on our plans. Thank you!
- paineldamidia
Manipulação de avaliações
O app até que é bom, porem a questão associar a avaliação do produto ser manual, e que voce pode "associar" a mesma avaliação a vários produtos, para mim não e correto. tenho uma conta premium associada ao plano wix. prefiro usar o editorify que mesmo no plano free faz a avaliação do produto corretamente.
Stored reply
Olá, Agradecemos o seu feedback. O Kudobuzz tem as opções de análises de negócios e produtos para nossos planos pagos e gratuitos, ao contrário do Editorify, que é apenas análises de produtos. As análises de produtos coletadas de suas páginas de produtos serão atribuídas automaticamente aos produtos quando publicadas em sua loja sem atribuição. Para avaliações adicionadas por meio de nosso widget no local, você tem a opção de publicar como uma avaliação de negócios ou atribuir a um produto específico como uma avaliação de produto. Nossa equipe de suporte está sempre disponível para oferecer qualquer assistência. Entre em contato via help@kudobuzz.com. Saúde!
- osginc
Nickel and dime
too expensive for the limited offerings
Stored reply
Hi there, Thank you for your feedback. We're happy to go over your needs and possibly offer a discount. Please reach out to our support team at help@kudobuzz.com and we'll be happy to assist you. Cheers!
- rootlab
Great app but very buggy
I really loved this app, feature and functionality is just incredible. Unfortunately, in spite of being in the Dinner plan. Kudobuzz does not submit the review snippets and google merchant review feed in a seamless way. It's been over 3 months now, and not a single review can be seen on google merchant, only half of my listings show review snippets, and for others, the feed is not present. I contacted support multiple times and nothing has been resolved yet.
Stored reply
Hi there, Thank you for your feedback. Please note that we do have customers using the Google Rich Snippet feature and do see their reviews on Google. Once we send the feed, we have no control over when and how Google displays the reviews for your search. Also, please note that as a 3rd party reviews aggregator with Google, we don't send your reviews via Google Merchant, which is why you don't see any review there. You might need to contact Google, if you prefer, to launch a complaint about this. We do ask customers to do that and they've reported that it helped get their reviews up. Cheers!
- crockermark
didn't work for me
the upload of review feature didn't work - i reached out for support and received fairly quick feedback, unfortunately the resolution process dragged on for a couple of weeks . Eventually I went with another solution although I just received another email today saying that it is still not resolved on their end. it looks like a great app for those it works for!
Stored reply
Hi there, Thank you for your feedback. We had some issues with our CSV import which has been resolved now. We reached out to you but didn't receive any response. Our apologies that it didn't work out for you, and we hope you do give us another chance in the future. All the best!
- bell2097
There's even better option even though I've the lunch plan
Was trying to add my facebook reviews in and it says that the page is not found. Used Fera, and my syncing is seamless.
Stored reply
Please stop spamming our apps page.
- notjustacuppa
Unreliable
Many reviews got lost in the system. It is not working well...
Stored reply
Hi thank you for your comment. It is however not possible for your reviews to get lost in Kudobuzz. A possible issue might be that you have multiple version of the app installed which means you will need to merge both accounts. Kindly reach out to us on help@kudobuzz.com and we will be happy to work with you in resolving this ASAP.
- rootscoilskinks
Features with Technical Issues
The day I signed up for Kudobuzz, I wanted to edit the outgoing emails but it would not load (or time out). This went on for two days before I contacted support who had no idea the feature was down. I also had some reviews where the users have an incorrect star rating but were unable to edit their original reviews. I had to send them an email asking for them to edit their review for the option to be available. Business owners don’t have the time for this but also do not want unfavorable appearing reviews. This is also not end-user friendly. Customer service was responsive and friendly. So far that’s the only positive for me.
Stored reply
Thank you for taking the time to leave this review. Firstly, we'd like to apologize for any inconvenience, we absolutely understand your frustration. We are constantly working on improving our product, and your feedback is critical to assist in the process. Please know that our support team is at your disposal and are ready to help you with any issues you might be experiencing.
- muhsinkursat
Yeterli değil
Anasayfada ürün yorumları görünürken ürün isimleri çıkmıyor.Bu sebeple müşteri yorumları anasayfada yer alırken müşterinin hangi ürün hakkında yorum yaptığı görünürse hem satış bakımından hem değerlendirmeyi doğru anlamak bakımından daha yerinde olacaktır.Ayrıca müşteri herhangi bir ürünle ilgili yorum yaptığında onay ekranında mağaza yöneticisi ürün mü veya hangi ürün diye seçmek zorunda kalıyor.Hangi ürünle ilgili yorum se otomatik gelmesi daha iyi olurdu.
Stored reply
Merhaba, Geçmişteki geri bildirimleri incelerken düşük yıldızlı incelemenizi fark ettik ve olası endişelerinizi giderme fırsatından memnuniyet duyarız. Gelişmek için çok çalışıyoruz ve işleri doğru yapma şansını çok takdir ediyoruz. Daha fazla görüşmek isterseniz lütfen help@kudobuzz.com adresinden bize ulaşın. Derecelendirmenizi yeniden değerlendirip güncellerseniz de minnettar oluruz. Teşekkür ederim!
- michaelwilliamaziz
The integration is very slow and affect my website loading time
I really disappointed from the team behind, the tool feature is fantastic however it affect my website loading time!! even its backend dashboard doesn't load often!!
Stored reply
Hi there, We apologize that this is happening to you. It is usually not the case. Kindly send an email to help@kudobuzz.com or reach out to our support team to help you with this. Again, our sincerest apologies. Thank you.
- kirkandwalusiak
Not far from good
The design page formatting options are not updating on my wixsite despite having the app properly integrated. The preview isn't working either. Kudobuzz UI is on par with a 2005 myspace profile editor and I'm about 1 more frustration away from deleting it. My advice for Kudobuzz is to: 1) Get a UX/UI designer 2) Get a product manager or at least have someone partially absorb that role 3) Use agile principals: operate in sprint cycles, and test + validate 4) Push your code monkeys harder or get new ones
Stored reply
Hi there, We are always working on making improvements to the app and appreciate your feedback on it. Cheers!
- compassionskin
My reviews disappeared...
Ive tried reaching out to customer service and nothing. I tried calling and the wait was too long. I had over 20 reviews. How do I get them published on my page again?
Stored reply
Hi, our support team attends to everyone. Please reach out to help@kudobuzz.com and we'll be happy to assist you. Cheers!
- glamtanning
Does track product reviews
It has the option product reviews but doesnt give the search option to add the toy - so it just comes through as a business review
Stored reply
Hi there, you have the option to convert your reviews from business to product review with our assign review feature. You can contact our support team at help@kudobuzz.com to assist with it. Thanks!
- lescreationsenbois9
Je ne recommande pas
L'application reste en Anglais malgré qu'il a été paramétré Français.Quand on veut ajouter des réseaux sociaux il ne s'affiche pas et on demande de payer alors qu'il est indiqué appli gratuite
Stored reply
Bonjour, merci pour vos commentaires. Nous avons une traduction française pour l'application et il est étrange qu'elle reste en anglais lorsque vous avez traduit en français. Ce serait bien de contacter notre équipe d'assistance pour vérifier s'il peut y avoir un problème. De plus, notre application ne dit pas gratuite, mais elle indique que la gratuité est disponible, et nous avons un grand nombre de nos clients qui utilisent l'application gratuitement. Si quelque chose n'est pas clair, veuillez contacter notre équipe d'assistance à help@kudobuzz.com Merci.
- undiscoveredfood
Very slow, doesn't integrate with Wix well
Extremely slow to load(10 seconds was normal time), I couldn't make it integrate on product pages as a tab along with other tab sections provided by Wix. On positive side it has automated sending of review requests and free on premium
Stored reply
Hi there, We're sorry about this. We had a slight glitch that caused the widget speed to decrease, but that has been fixed and evertything works fine now! Happy to see you love our automated sending of review requests! We appreciate your feedback!
- rosybama
Falla mucho, reportas los errores y tardan en resolver si es que resuelven
Tiene muchos bugs, reporto las fallas y tardan semanas en resolver. Los procesos automáticos de solicitar reseñas a clientes no sincroniza bien, su web app es lenta.
Stored reply
Hola, gracias por escribir tus comentarios. Estamos preparando actualizaciones para el APM, lo que a veces causa algunos problemas con nuestro APM, pero se ha trabajado en eso. Si aún tiene problemas con el APM, comuníquese con nuestro equipo de soporte en help@kudobuzz.com para ayudarlo. ¡Salud!
- contactdefaveri
ça bug tout le temps
Stored reply
Salut, Désolé d'apprendre que vous rencontrez des problèmes avec l'application. Il semble bien fonctionner. Pourriez-vous contacter notre équipe d'assistance pour vous aider à résoudre les problèmes que vous rencontrez ? l'e-mail est help@kudobuzz.com Acclamations!
- shoppble
Needs work, Glitches and bugs.
Repeated reviews without moderation displayed on the website. Had Customers complaining about trying to fake reviews. Please sort this out.
Stored reply
Hi, Thank you for your feedback. Kindly note that we're not in control of the reviews that display on your site, you decide whether to publish them or otherwise. Please reach out to our support team at help@kudobuzz.com to assist you with it. Cheers!
- patti370
Too many emails
I've lost customers because of the numerous emails this program pushes out to my customer base.
Stored reply
Hi there, Thanks for your feedback. We have resolved this issue already and we don't have any emails going out. If you're still seeing emails going out, could you contact our support team at help@kudobuzz.com to assist? Cheers!
- noanickphoto
Not work
Stored reply
Hi there, We noticed your low-star review while reviewing past feedback, and we’d love the opportunity to address any concerns you may have. We’re working hard to improve and would greatly appreciate the chance to make things right. If you’d like to discuss further, please reach out to us at help@kudobuzz.com. We’d also be grateful if you could reconsider and update your rating. Thank you!
- jvgalleria
Needs a lot of work
Codes wont show up on site and freezes ever time I try to add to my site.
Stored reply
Hi, thank you for your feedback. We had a glitch that caused this, but the widgets have since been restored and the app is at full function capacity. Kindly contact our support team at help@kudobuzz.com to assist with issues you might be facing. Thanks.
- vivicasmithrox
needs work
has a lot of technical issues
Stored reply
Hi there, Thanks for your feedback. We strive to make improvements to our services and would love a detailed feedback from you as to what technical issues you're facing. Kindly send an email to our support team at help@kudobuzz.com with your concerns so we can address them. Cheers!
- jessibakes
Really really slow
Has a lot of bugs and really slow. I wouldn't even consider paying for it until it started working properly.
Stored reply
Hello there and thanks for your feedback. It's strange to hear that it's working slow since we haven't had any reports on this. It's responded to all our health checks. If you'd like, please contact our support team to ascertain what may be happening to your account. The email is help@kudobuzz.com. Cheers!
- euniquelyyoufashio
Needs work
In the beginning this app worked perfectly, but now it doesn't even open. I read previously reviews for this same date 8/31 and the support team reply was that the problem was fixed. Well it's not! Unable to still get into the site to check my reviews. Very frustrating.
Stored reply
Hi there, Apologies for this. We faced a down time but the app is back on now. Please try again or email support at help@kudobuzz.com with your concerns. Thanks!
- bohobyaleksandra
I cannot open the app!
Not only that the app is very slow; I also cannot open it to check if any review have been added.
Stored reply
Hi there, Apologies for this. We faced a down time but the app is back on now. Please try again or email support at help@kudobuzz.com with your concerns. Thanks!
- bebetterhun
It could be a great product
Unfortunately, the website is really slow.. makes it impossible to edit anything. When you finish with waiting and finally you could edit or change the widget, it doesn't save your work.
Stored reply
Hi there, Thanks for your feedback. We're facing some techniical glitches and are working to improve it currently. It should be resolved in a couple of hours. Thanks!
- lambibiofficial
1Mb photo limit kills this app
Most customers are using mobile phones, every photo taken by a phone is bigger then 1Mb in 2021. No one has time to download a photo compression app on their phone.
Stored reply
Hi there, Thanks for your feedback. We'll consider that in our future improvements!
- hulldemetrius88
Effective, BUT PRICEY
This app is effective and gets the job done. However, going from the free plan to having to pay nearly $20 a month for 3000 reviews is excessive. There should definitely be a lesser option for smaller budgets. Ive exceeded my 50 review max but will not need 3000 a month right now. 200-300 would be perfect. PRICING NEEDS TO BE REVISITED.
Stored reply
Hello, thank you for the feedback. We'll be happy to address your concerns if you reach out to our support team at help@kudobuzz.com. Cheers!
- somefiaf
No sirve
Jamás me dejo abrirla.
Stored reply
Hola, A veces eso sucede debido a problemas de tu parte. Póngase en contacto con el servicio de asistencia en help@kudobuzz.com para que le ayude con esto.
- leonelvieiraglow
The app isn't working..
The app isn't working, costumer service unavailable, it's sad because it's a great app!
Stored reply
Thank you for your feedback. It seems your site is no more published or the domain has changed. These changes affect how our app functions. We have reached out to you with steps to how to get the app working for you. Let us know if you have any questions.
- trebrehdesigns
Frustrating
I’m really trying to make this app work but I keep hitting road blocks. Most recently with image uploads for reviews. Several customers have complained about not being able to upload photos because of getting the 1mb limit error. For one that is a really LOW limit. For reference even a screenshot can clock in at 1 mb. It would be one thing if taking a new picture right from the review section kept it within it’s limits but even that doesn’t work. I have even gone into my phone settings and lowered to the lowest resolution to troubleshoot and it still shows over 1mb when I try to leave a test photo review. As a new business I depend on customers being able to leave photo reviews as proof of purchase and that reviews are genuine and not bots. This is a major oversight to add a feature that is not easily useable for our valued customers.
Stored reply
Thank you for your feedback. Please note that, the photos feature works well and if you could reach out to support help@kudobuzz.com we'll get everything working for you. The 1MB limit is a carefully made decision to ensure your site continues to load fast even if you have much reviews with photos. Please reach out to support and we'll get it working for you just like the many users using the feature. Thanks
- buyshapewearonline
NO show
customers have taken the time to write review but they don't appear? why is this
Stored reply
If customers actually left the reviews, they should show in your dashboard and once you publish the reviews, they will show on your site. Can you kindly reach out to support help@kudobuzz.com so we get to the bottom of this. Thanks
- nicolas-thebault
PAS DE TRADUCTION EN FRANCAIS
DOMMAGE QU IL N Y EST PAS LA TRADUCTION EN FRANCAIS.
Stored reply
Hi there, Please note that our widgets can be translated into French. Kindly reach out to support help@kudobuzz.com for guides on how to translate into French. Thanks
- amiciacanada
Barely works
Stored reply
Hi, thanks for your feedback! So sorry you're having a hard time using the app. We're committed to helping you use the app in the easiest way possible. Kindly reach out to our support team at help@kudobuzz.com to assist.
- lexishomeandgarden
Why do my reviews constantly disappear?
My reviews are always not showing up on my site and this is so frustrating. Not sure if it is a bug or what put this messes with business' integrity. Please fix this ASAP
Stored reply
Hi, thanks for the feedback! If your reviews don't show on your site, it's probably because you haven't published them yet. Kindly reach out to our support team at help@kudobuzz.com to assist with it.
- lisasaunders579
Need help and not getting response from chat
App seems great and I like how it has linked with my facebook account and pulled my reviews from there, HOWEVER, I cannot see how to add the reviews onto my website. I have tried contacting on the chat but no one has responded as yet. Reading the wix help it says that as part of the set up it would ask where I would like the reviews on my site, I did not see this option or somehow missed it. I think the app could be just what I need if I can actually get it showing on my website.
Stored reply
Hi, i'm sure someone from the support team has reached out by now! Have a great day!
- thomas18van
Extremely slow
Soooo slow! Great features but the slow speed overshadows the features big time
Stored reply
Hi Thomas18van, Thanks for your feedback. It's been duly noted and will be acted upon. Have a lovely day!
- styledbysublime
Could be better
Missing a few basic features that can easily be updated if the developer cares. People want social proof from other human beings, Just adding the ability for facebook login so that we can see the face of the reviewer would be great. Or any other solution.
Stored reply
Hi StyledbySublime, Thank you for your feedback. We have noted it and will add it to our list of suggested features. We might just build that along the way!
- andrewicomtech
The subscription price is high
Now I am doing the testing on my site. But I may not install it because your upgrade plan price is too high.
Stored reply
Hi there, We appreciate your feedback and will keep it in mind regarding updates on pricing. Thank you!
- maskingmassachusetts
Really hard to use
Not customizable much, and super hard to use with wix. I would not recommend.
Stored reply
Hi there, Thanks for your feedback! Please be assured that the app is very customizable. You can make all your customizations on the 'Customize Widgets' page. Kindly reach out to help@kudobuzz.com for assistance if you are not able to figure it out.
- babygirlbillions
cant uninstall
I dont want the tab to be on every page but it shows....on EVERY page
Stored reply
Hello there, There's a button to turn it off. Kindly contact help@kudobuzz.com to assist with it.
Plan comparison
Pricing & Plans
Growth
$23.41 / month
$281.02 billed yearly Save 25% yearly$31.2 / month
- Publish up to 2000 reviews
- 3000 order review requests per month
- Publish up to 2000 Q&A