Kudobuzz Product Reviews
By Kudobuzz
- Verified by Wix
- Wix Campaign
- Suspicious unpublished review pattern
Product media
Screenshots
1 of 7
Overview
About this App
Turn customer reviews into your best sales tool. Kudobuzz helps businesses collect, import, and display product reviews that build trust and increase sales. 1. Collect Reviews Automatically: Send automated review requests after purchase or delivery. Customize emails, automate follow-ups, and collect more verified reviews with less effort. 2. Import Existing Reviews: Import reviews instantly from Google, Amazon, Facebook, Yelp, Etsy, AliExpress, or CSV files and showcase them on your website. 3. Display Beautiful Review Widgets: Show reviews using customizable carousels, grids, badges, galleries, and floating widgets that match your brand. 4. Boost SEO & Google Visibility: Show star ratings in Google search results and Shopping feeds with automatic rich snippets. 5. Manage Everything in One Place: Moderate reviews, reply publicly, and track performance from one dashboard. Includes photo & video reviews, Q&A, and verified badges.
What the listing highlights
- Automate product review requests after purchase
- Import reviews instantly from Google, Amazon, Etsy, Facebook, Yelp & CSV
- Display reviews with customizable carousels, grids, badges & galleries
- Boost Google visibility with automatic rich snippets & Shopping integration
Additional product media
Promotional media
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 −3 (−100%) vs previous 30 days0 Reviews in the selected 30 days and 3 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 823 preserved Reviews with at least one stored reply. Median and P75 use 803 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 803
- Median first reply
- 32.6 hours
- P75 first reply
- 5.6 days
Stored publication state
Current stored state across 823 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 815 99.03%
- Unpublished
- 8 0.97%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.Analysis pending coverage
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 77
- Peak Review month
- Jul 2022 · 47
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Unpublished | ||||
|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | |||
| Mar 2020 | 5 | 4 | 0 | 0 | 0 | 1 | 0 |
| Apr 2020 | 36 | 21 | 4 | 2 | 3 | 6 | 1 |
| May 2020 | 10 | 0 | 2 | 2 | 2 | 4 | 0 |
| Jun 2020 | 6 | 1 | 2 | 1 | 1 | 1 | 1 |
| Jul 2020 | 8 | 2 | 1 | 2 | 0 | 3 | 0 |
| Aug 2020 | 4 | 1 | 0 | 2 | 1 | 0 | 0 |
| Sep 2020 | 9 | 2 | 3 | 2 | 0 | 2 | 0 |
| Oct 2020 | 18 | 3 | 4 | 1 | 2 | 8 | 0 |
| Nov 2020 | 13 | 2 | 1 | 1 | 1 | 8 | 0 |
| Dec 2020 | 13 | 2 | 1 | 1 | 0 | 9 | 0 |
| Jan 2021 | 24 | 9 | 6 | 1 | 2 | 6 | 0 |
| Feb 2021 | 16 | 3 | 3 | 3 | 1 | 6 | 0 |
| Mar 2021 | 21 | 10 | 1 | 3 | 1 | 6 | 1 |
| Apr 2021 | 36 | 14 | 6 | 3 | 4 | 9 | 0 |
| May 2021 | 14 | 9 | 1 | 0 | 0 | 4 | 0 |
| Jun 2021 | 8 | 4 | 0 | 1 | 0 | 3 | 0 |
| Jul 2021 | 16 | 4 | 2 | 1 | 3 | 6 | 0 |
| Aug 2021 | 22 | 6 | 0 | 1 | 3 | 12 | 0 |
| Sep 2021 | 19 | 4 | 0 | 0 | 2 | 13 | 0 |
| Oct 2021 | 9 | 3 | 0 | 0 | 2 | 4 | 1 |
| Nov 2021 | 8 | 3 | 0 | 2 | 1 | 2 | 0 |
| Dec 2021 | 10 | 0 | 0 | 0 | 1 | 9 | 0 |
| Jan 2022 | 13 | 7 | 0 | 0 | 4 | 2 | 0 |
| Feb 2022 | 6 | 2 | 2 | 0 | 0 | 2 | 0 |
| Mar 2022 | 6 | 2 | 2 | 0 | 1 | 1 | 0 |
| Apr 2022 | 10 | 2 | 2 | 0 | 2 | 4 | 0 |
| May 2022 | 5 | 0 | 0 | 0 | 1 | 4 | 1 |
| Jun 2022 | 2 | 2 | 0 | 0 | 0 | 0 | 2 |
| Jul 2022 | 47 | 39 | 7 | 1 | 0 | 0 | 0 |
| Aug 2022 | 42 | 37 | 4 | 1 | 0 | 0 | 0 |
| Sep 2022 | 43 | 42 | 1 | 0 | 0 | 0 | 0 |
| Oct 2022 | 41 | 29 | 4 | 1 | 1 | 6 | 0 |
| Nov 2022 | 39 | 30 | 1 | 3 | 3 | 2 | 0 |
| Dec 2022 | 14 | 9 | 1 | 1 | 3 | 0 | 1 |
| Jan 2023 | 7 | 2 | 0 | 1 | 1 | 3 | 0 |
| Feb 2023 | 13 | 5 | 0 | 0 | 1 | 7 | 0 |
| Mar 2023 | 7 | 4 | 0 | 0 | 2 | 1 | 0 |
| Apr 2023 | 11 | 6 | 2 | 1 | 0 | 2 | 0 |
| May 2023 | 6 | 5 | 0 | 0 | 0 | 1 | 0 |
| Jun 2023 | 4 | 2 | 0 | 0 | 1 | 1 | 0 |
| Jul 2023 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
| Aug 2023 | 9 | 5 | 0 | 0 | 0 | 4 | 0 |
| Sep 2023 | 3 | 1 | 0 | 1 | 0 | 1 | 0 |
| Oct 2023 | 2 | 1 | 0 | 0 | 0 | 1 | 0 |
| Nov 2023 | 5 | 4 | 0 | 0 | 0 | 1 | 0 |
| Dec 2023 | 4 | 3 | 0 | 0 | 0 | 1 | 0 |
| Jan 2024 | 6 | 2 | 0 | 0 | 0 | 4 | 0 |
| Feb 2024 | 2 | 0 | 0 | 0 | 2 | 0 | 0 |
| Mar 2024 | 6 | 3 | 0 | 0 | 0 | 3 | 0 |
| Apr 2024 | 4 | 2 | 0 | 0 | 0 | 2 | 0 |
| May 2024 | 7 | 1 | 2 | 1 | 0 | 3 | 0 |
| Jun 2024 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
| Jul 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 4 | 2 | 0 | 1 | 0 | 1 | 0 |
| Sep 2024 | 1 | 0 | 0 | 0 | 1 | 0 | 0 |
| Oct 2024 | 4 | 3 | 0 | 1 | 0 | 0 | 0 |
| Nov 2024 | 3 | 2 | 0 | 1 | 0 | 0 | 0 |
| Dec 2024 | 1 | 0 | 1 | 0 | 0 | 0 | 0 |
| Jan 2025 | 4 | 3 | 0 | 0 | 0 | 1 | 0 |
| Feb 2025 | 5 | 0 | 0 | 0 | 0 | 5 | 0 |
| Mar 2025 | 3 | 3 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 2 | 1 | 0 | 0 | 0 | 1 | 0 |
| May 2025 | 5 | 2 | 0 | 0 | 1 | 2 | 0 |
| Jun 2025 | 4 | 3 | 0 | 0 | 0 | 1 | 0 |
| Jul 2025 | 5 | 1 | 2 | 1 | 0 | 1 | 0 |
| Aug 2025 | 3 | 1 | 1 | 1 | 0 | 0 | 0 |
| Sep 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 22 | 19 | 1 | 1 | 0 | 1 | 0 |
| Nov 2025 | 15 | 12 | 0 | 1 | 0 | 2 | 0 |
| Dec 2025 | 13 | 10 | 1 | 0 | 1 | 1 | 0 |
| Jan 2026 | 4 | 4 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 4 | 4 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
| Jun 2026 | 5 | 2 | 1 | 2 | 0 | 0 | 0 |
| Jul 2026 | 13 | 9 | 1 | 0 | 2 | 1 | 0 |
| Aug 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
Review-pattern Timeline data is pending complete coverage.
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- yago94109
ainda esta em teste caso nao goste apago
Stored reply
Thank you for your review and for giving Kudobuzz a try. We understand you're still testing the app, and we hope it meets your expectations. If you have any questions or need assistance with anything, please don't hesitate to reach out; we're always happy to help!
- truprintssc
Ok!!
I like but wish we could post to google
Stored reply
Hi Truprintssc, Thank you for your feedback and for taking the time to leave a rating. Regarding your comment about posting to Google, yes, we do support Google Product Ratings. However, displaying your product ratings on Google Shopping depends on a few criteria. Google expects accurate product identifiers such as GTINs, SKUs, or brand information to match your products correctly. Without these, Google may not be able to display your ratings. Also, it is ultimately at Google's discretion whether to showcase your product ratings. What we do at Kudobuzz is handle the technical submission, and Google takes it from there. If you're interested, we would be happy to walk you through the requirements and help you get set up. Just let us know! With love, The Kudobuzz Team
- beeshanti
Not much to say
It does what I expected: collects the feedback from my clients and adds it to my website. I honestly didn't spend too much time exploring it
Stored reply
Thanks for your feedback. We’re glad it's working to collect and display your client testimonials. We noticed your 3-star review and would love to know what it would take to make it a 5-star experience for you. Any details you can share would be greatly appreciated.
- plumesdesoie
Bien
Stored reply
Nous avons pris connaissance de votre évaluation de 3 étoiles et nous vous remercions vivement d'avoir partagé votre retour. Nous sommes heureux de savoir que votre expérience a été "Bien", mais notre objectif est toujours de fournir un service exceptionnel. Afin de nous aider à nous améliorer, pourriez-vous nous en dire un peu plus sur ce qui a manqué pour faire de cette expérience un sans-faute ? Le moindre détail nous serait précieux.
- naamagr
great app
Stored reply
Thanks for calling our app great, we really appreciate! We'd love to hear more about your experience - what could we do to make it a 5-star experience for you? Please feel free to share your thoughts with us at [hello@kudobuzz.com]. We're always working to improve and appreciate your input!
- barerootsenergy
It's blocking too much on the screen and doesn't have a timer
It's blocking too much on the screen, doesn't have a timer, and isn't syncing all of my Google reviews; otherwise it runs itself.
Stored reply
Thanks for your review. We truly appreciate your feedback! We’d love to help address your concerns: 1️⃣ Widget Space: We offer mobile-friendly settings and cleaner widget styles. Please reach out at help@kudobuzz.com. I'd be happy to set this up for you. 2️⃣ Google Reviews Sync: Let us know how many reviews are missing so we can investigate. 3️⃣ Auto-Hide Timer: This isn’t available yet, but we’ll share your suggestion with our back-office team.
- southshoregraphics
Poor prices
Prices are poor and too high for small stores. Need better more affordable plans.
Stored reply
Thank you for your feedback! We understand that affordability is a key concern for small businesses. Our goal is to offer plans that provide value for businesses of all sizes, and we're always open to suggestions on how we can improve. We’d love to hear more about your specific needs and challenges to see how we can better meet them. Feel free to reach out to us directly at help@kudobuzz.com or via chat.
- landiaskincare
Problem FINALLY resolved...6 weeks later
UPDATE: I am changing this review from a 1-star to a 3-star and here's why: On Oct 9, with the hep of Kudobuzz CEO and our designer's sales rep from Wix, this issue was resolved and we are grateful. Bear in mind, we reached out to both companies at the end of August, so it took them 6 weeks to resolve. Thus the 3-stars My original issue was regarding reviews that were published on our old site, yet weren't showing on our new site (both are hosted by Wix). Wix was waiting on a reply from Kudobuzz and Kudobuzz told us to contact Wix. It was round-and-round for 6 weeks. But finally resolved, so we're finally happy. Thank you!
Stored reply
Thank you for updating your review! We're glad to hear that your concern has been resolved.
- royalrhinestone1
Jared Was Super Helpful
Jared was great with helping me, however, I feel like the plans increased by a lot. The only reason I am giving the 3 stars is due to the price increase. I would give Jared a 5
Stored reply
Thank you for your feedback! We’re happy to hear that Jared provided excellent service and was able to assist you effectively. We understand that the price increase has impacted your experience, and we truly value your honesty. Our goal is to offer the best possible value, and we’re constantly working to balance that with our service quality. If you have any further concerns or questions about the pricing, please don’t hesitate to reach out to help@kudobuzz.com
- fiestaforfrida
Don´t like the format, can´t get rid of it
How do I remove this from my website? I don´t like the fact that it´s a widget - I much prefer a PAGE to put my reviews on, because I can also put a link for Trip Advisor. But I cannot figure out how to get rid of the widget......
Stored reply
We appreciate your feedback! You can disable the onsite widget, which appears across your entire website, and set up a full-page widget instead - a separate page for reviews. Feel free to contact us via our live chat or email at hello@kudobuzz.com, and we'll gladly help you with any adjustments you need.
- ebmsalex
Impacting application performance.
This application is working as expected. but it is impacting the wesite page load. After removin this app, I found some improvement. Otherwise it is working with out any issues
Stored reply
Thank you for sharing your feedback! We're glad to hear that the app is working as expected without any issues. We also apologize for any inconvenience caused by the app impacting the page load. We will be looking into this for you as this should not be the case. If you have any further concerns or need assistance with anything else, please don't hesitate to send us a message via live chat or email us at help@kudobuzz.com. We're happy to help.
- admin055974
Works well, for the most part.
ALMOST everything about this app works perfectly. My one and only gripe is that I have been waiting and waiting for Facebook integration since all of my reviews are there. Yet every time I talk to a Kudobuzz rep, I get the same answer that "Facebook Sync will be working shortly" yet it has been months with no resolution. Do not advertise facebook review syncing if it doesnt work. That's a huge reason I paid for the service in the first place.
Stored reply
Hi there! We've successfully resolved the Facebook connection issue. You can now seamlessly connect your Facebook account to our review app, Kudobuzz. Your feedback and reviews will now be integrated effortlessly. Thank you for your patience!
- mattpwhyte
The best free app available, but sometimes frustrating
The basic version of Kudobuzz comes free with a Wix premium account. As a result, it's probably the best 'free' review app available on the Wix App Market. The options to edit the formatting and style of the widgets are very limited. You can't change the layout at all, and the widgets can look untidy with clipping. The link to social media reviews currently isn't working. I've been told by their support that it could take 3 days to get back up. The integrated features into the widgets are very hit and miss. There is an option to have an "add a review" button visible on your widgets, but it simply doesn't work. I have gotten around this by making my own button linking to the Kudobuzz website where my customers can add their own reviews, but it would be nice for it to be fully integrated in the widget as designed. The button to remove "powered by Kudobuzz" also seemingly does nothing. Again, frustrating. Overall, a good free app but not enough control over the key details for me.
Stored reply
Hi there, Thank you for your feedback. You do have the options to customize the widgets to the layout of your choosing (grid/list style). The clipped content also has a 'read more' functionality that displays all the content. This is clipped so that lengthly reviews are able to fit nicely into the standard dimensions and not elongate the widgets too much, especially on mobile. Regarding the socials, all others work with the exception of Facebook, which we're currently running updates for and should be usable soon. Our 'add a review' button works across the widgets that have it as part of the design. Could you share what widget you wanted it added to that didn't work? The 'powered by Kudobuzz' functions effectively as well. I'm not sure how you tried it that didn't work for you. Please reach out to our support team at help@kudobuzz.com and we'll be happy to help you get these functions running for your site, as they are currently very, very functional. Thank you!
- tswickedwonders
It’s a okay app so far
I think this app is okay so far. I wish I could utilize it more on all my social media platforms, so all my reviews are on my website
Stored reply
Thank you for taking time to leave a review. We do appreciate it.
- templedarkbooks
Has potential
Loved the idea of pulling in Amazon reviews, as we sell books on Amazon as well as on our website and other platforms. Unfortunately, the Amazon option seems to require a full-on seller account, which led us down another rabbit-hole and ended up being a waste of time. Had to spend hours copying and pasting manual reviews in and gathering them from other places like Goodreads. We'll learn a bit more about the app before deciding whether to renew next year.
Stored reply
Hi there, Thank you for your feedback and we’re sorry for the trouble. You only need the url of your product pages to be able to sync your Amazon reviews. Please reach out to our support team at help@kudobuzz.com and we’ll be happy to assist with it. Cheers!
- nextmoveas
Fungerer okay
Hadde endel problemer i starten ved bruk, men det løste seg etterhvert. Programmet har litt for få tilpassningsmuligheter til å virkelig være en vinner. Helt midt på treet for meg per dags dato.
Stored reply
Takk for at du legger igjen en anmeldelse. Vi setter stor pris på tilbakemeldingen din. Kudobuzz har noen intuitive tilpasningsfunksjoner tilgjengelig. Vi beklager at vi kanskje ikke har gjort alternativene klarere. Supportteamet vårt vil gjerne nå deg for å forstå hva du har i tankene og hjelpe deg med noen trinn for å få tilgang til noen av disse funksjonene for butikken din. Jubel!
- ayantebiocosmesi
Discreto
Qualche problemuccio . A volte è troppo lento e a volte non carica proprio la conferma della recensione. A volte va in palla In compenso è molto semplice e intuitivo.
Stored reply
Ciao, Grazie per averci contattato e mi dispiace sapere che stai vivendo questo problema. Contatta il nostro team di supporto all'indirizzo help@kudobuzz.com per assistenza. Saluti!
- synergieenergetique
Compliqué
Les avis de mes clients ne se publient pas sur mon site
Stored reply
Bonjour à tous. Nous ne savons pas exactement quel est le problème ici, car Kudobuzz donne à nos utilisateurs la possibilité de publier ou d'annuler la publication des avis comme ils l'entendent. Cependant, si des avis antérieurs n'ont pas été publiés, veuillez contacter l'assistance ou envoyer un e-mail à help@kudobuzz.com et nous le ferons réparer pour vous. Nous nous excusons pour le dérangement. Merci.
- cheorganics
Mostly good
When it works it’s fine. Has a few reports from customers having left reviews then unable to submit. Also, when on my main site, thumbnail review counts only show up ever so often.. it’s frustrating. I have given up asking support because it doesn’t fix it
Stored reply
Thank you for your feedback. Your customers not being able to submit reviews could be due to the email provider/service they use. An alternative is to use the ‘View in Browser’ link attached at the top of the email message. We have also come up with a new feature called Campaigns that rectifies this issue, when you change the template to use the new button template. Please contact support at help@kudobuzz.com and we'll be happy to to help you set up the Campaigns feature!
- lunaemoon
It’s good
Look I love it I just wish there was more to it, more for mobile version the box is a little big and it takes up the left side of the page where my customers can’t see the full photo if it was a little smaller
Stored reply
Hi there, Thank you for your feedback. Regarding the mobile version, we have the ability to show only a reduced widget so that it doesn't interfere with the content on your site. Please reach out to our support team at help@kudobuzz.com to assist with it. Cheers!
- fairroast
Customers can rate but thats it
People can rate the product and write an review thats fine. But i want to have automated e-mails generated after the purchase but this is not possibel, i set everything as explained in the Faq.
Stored reply
Hi, thanks for your feedback. This is very possible as we have a feature that allows you to send out automated emails for customers who have purchased from your store. Please reach out to our support team at help@kudobuzz.com to assist you with it. Cheers!
- dreamincolorart
removing
unable to change widget, it does nor respond when I edit it. I do not like the way it looks on my page.
Stored reply
Hi there, thanks for reaching out. You are definitely able to change the position of the widgets. I'm not sure if you're doing it right. Kindly reach out to our help team at help@kudobuzz.com to assist with it. Thanks!
- brianyanez
Needs to refinements
Overall, it's fine and gets the job done, but it could use some refinements within the portal. Tends to be very glitchy with insanely long load times. Lastly, the 'Reply' to reviews area needs a significant update as the box doesn't expand and your reply gets covered up by the send button. Not great when you want to ensure proper spelling.
Stored reply
Hello there, thank you for the feedback! It'd be great if you emailed support with your complaints so they can better assist you. The email is help@kudobuzz.com. Thanks!
- quickpig
Yes its bit slow, yes it has bugs,. but it works at the end
For me, the system works OK,.. I needed to add some review tool to my shop, and this was one of the options,. if not the only one on wix,. 1 - price is ridiculously expensive for what it offers and i will for sure look for something else when there will be other solution 2 - its slow on customer side with bugs,. sometimes customers write 2-3 times the review coz it probably seems the form was not send 3 - its slow on my side as well,. replying takes ages, and sometimes i have to write the reply 2 times coz there is a bug when using emoticons and send button dont work,.. but it is what it is 4 - they are improving their services so they do try,. overall average but expensive app.
Stored reply
Hi there, Thank you for your feedback. We appreciate it as it allows us to do some reviews on our services and processes and improve on them. We haven't noted the slowness of the widgets however, we will look into that and improve on it as well. Again, thank you!
- keele62
social
when I connect social - it only connects my personal page NOT my business page - please help
Stored reply
Connecting your personal account is the first step to connecting your business page. With your personal account connected, we then show you all your business pages to choose from. Kindly try connecting your FB page again or reach out to help@kudobuzz.com for support. Thanks
- 3136apparel
It's ok
The dashboard loads and transitions slowly. I am trying to learn the app but it freezes and moves so slow I usually just close it. I am not sure how the email customers are sent look, but I've had a few people say they never got the email. I wish we could resend the email for reviews or that reviews could be sent manually. I have a hard time getting my customers to fill this out. I use reviews from my social media. Would like to offer my customers an incentive to fill this out, upload images and ask and answer questions. But right now it's not worth the cost to me.
Stored reply
Hi there, Thanks for your feedback. Whatever issue you're facing can be handled by our support team. I'd suggest you reach out at help@kudobuzz.com with your issue so they can help with it. Cheers!
- rmatt300
Review with facebook account
Hello, your application is really good. However, is it possible that my customers write a review with their facebook account to have their photo directly next to their comment. This is important for the credibility of reviews, the facebook photo shows that this is not a fake review. Can this possibility come quickly?
Stored reply
Thank you for your feedback. This ability is currently not available but it is something we are having discussions about. Your customers authenticating with Facebook has its pros and cons. Once we reach a good decision on it, we will build it.
- samncstate
It Kind of Works
It does what it says, the only problem is that it can take a while to load on the page if it even loads at all. The UI is also not very impressive. Wix really needs to make reviews a default feature,
Stored reply
Hello there, Thank you for the feedback. We're constantly reviewing feedbacks to make improvements to our services, so this is well noted and will be worked on. Cheers!
- celianechantelavie
Application satisfaisante mais...
dommage qu'elle ne soit pas traduite en français. Certains clients zappent pour cette raison. Cordialement,
Stored reply
Bonjour, merci pour vos commentaires. Nous avons des fonctionnalités de traduction disponibles. Veuillez contacter notre équipe d'assistance à help@kudobuzz.com pour vous aider. Acclamations!
- natrellessentialsne
Love the app
I love using this app and its features and everything! I would love to upgrade but the upgrade cost almost as much as having to pay for another website! Its just an add on feature and I do not want to have to pay that much. I will still take full advantage of the free version though.
Stored reply
Thank you for your feedback! As a company we have carefully evaluated on pricing and made sure that we are providing the best service at an affordable price. Kudobuzz is one of the most affordable tools on the market but we do understand that price value can be relative for different people and we are happy to work with you and find what works. Please reach-out to us at help@kudobuzz.com and we will find a solution that works for both of us.
- moonlightmelts
Its really good but..
Its really good but the free version isn't enough and its so expensive to upgrade it. I pay less for my actual website yearly than it would to upgrade this app for a year
Stored reply
Hi, thanks for your feedback. We strive to make Kudobuzz affordable for everyone. But I understand that affordable may be relative. Why don't you contact our support team at help@kudobuzz.com to see if we can find a solution that works for both of us? Cheers!
- cindyzick
Uniquement en anglais
Dommage qu'on ne puisse mettre cette appli en français, beaucoup de gens ne comprennent pas l'anglais sur un site français. Et sur mon site , version téléphone, le "review" prend beaucoup de place!
Stored reply
Salut, Merci d'avoir partagé vos avis. Vous pouvez traduire les widgets en français à l'aide de notre outil de traduction et pouvez toujours désactiver le widget. Veuillez contacter notre service client pour vous aider à help@kudobuzz.com. Acclamations!
- contentbyshirabrow
good
No clear instructions
Stored reply
Thanks for the feedback. I'm sure our customer support team can assist with any instructions you need, and we also have a helpful resource to guide you in setting up your account. Please reach out to customer support at help@kudobuzz.com to assist you. Thanks!
- jmediciones
he tenido algun problema
pero el soporte ha sido bueno, me estan ayudando y rapidamente lo solucionaron, ahora me falta probar la app, una vez lo haga editaré mi reseña
Stored reply
Hola, Gracias por tus comentarios. Hemos tomado nota de sus solicitudes y esperamos tener esas funciones en algún momento en un futuro cercano. Mientras tanto, pruebe nuestras otras características para ver qué funciona para su negocio. ¡Gracias!
- samarart
Very slow
I'm premium user , and I can't remove " Question and answer " option And it's most slow app I've ever add to wix Also I can't add the widget to my main shop :(
Stored reply
Hello Samarart, You should be able to remove the Q&A option and be able to add the widget to your main shop. Please reach out to support to assist with it. Thanks!
- empoweredbyme
All Features Are Not Working
I like this app. However, all the features are not working. I am trying to use the full page widget with no success. I have read the help information and did everything as explained. I even upgraded thinking that was the issue. It would be nice to have this issue resolved. Otherwise, I am happy with the app.
Stored reply
Hi there, Thanks for your feedback. The full-page works fine. It only needs a code to be injected into your site to work. Could you kindly contact support at help@kudobuzz.com to assist with it? Thank you.
- thetreehuggersoapco
Too expensive
They only allow 50 reviews on the free version and the next step up is $19.99/mo. It may just be me because I'm not very computer savvy, but it wasn't the easiest app to use.
Stored reply
Hi there, Thanks for the feedback :) We're constantly seeking ways to improve our services, so we've noted your feedback and will work on improving our app easier to use. Also, please note you can always contact our Customer Support at help@kudobuzz.com to assist with any issues you might have.
- fourprogress
overly complicated
cannot figure out how to use this app. doesn't make sense
Stored reply
Thanks for your feedback. We're always making improvements to the app by relying on customer feedback, so this is very helpful and will be taken into consideration :)
- oyindasolao
This app will drive me away from Wix
I installed this app in my store for a while. First, I like that it can send automatic emails with dynamic fields and that you can moderate comments with the included Breakfast plan that comes with a Wix Pro account, but there's no way to see if it actually sent the email. I asked a customer to confirm if they received a request to review and they said no. So, go figure. As a new store, every review is important and this app could really leave you waiting...and waiting...and waiting. Second, why is there a Q&A section that is totally useless unless you upgrade? It just makes the shop owner look bad when questions go unanswered. Third, you can manually add request reviews but don't make a single error with the customer's name, product or anything because you will NOT be able to delete or edit the scheduled request. Okay if I can't delete, but could someone on the other end do it for me? The answer is no. I was told erroneous request will go out anyway. This is not okay. 10/30 Upgraded from 2 to 3 stars because I do like the format and it is still, so far, the best looking review app for Wix stores with multiple products...when it works! Also, the default Q&A section is gone. Customer service is still pretty bad. I would appreciate the option to delete *manually* scheduled product review requests. I was testing this out and now I have two unnecessary scheduled product requests that will be sent out. Also, just fix the app so that product reviews show consistently. Please.
Stored reply
Hello, Thanks for your feedback. We've noted all your pain points and will work on improving our product and services. Cheers!
- elsaetfrank
Good App, things to improve
It works well ! L'appli peut encore être améliorée mais le travail est fait. On voit les commentaires, produit par produit, les avis clients sur le site sont importées correctement de Facebook, tout est parametrable, je ne vois pas le souci. En plus, ils sont réactifs aux questions. Dans l'ensemble c'est plutôt bien alors que Wix aurait du faire ce boulot depuis longtemps d'ailleurs.
Stored reply
Salut Elsaetfrank, Je vous remercie pour vos aimables paroles! Soyez assuré que nous améliorons constamment l'application pour la rendre meilleure et plus conviviale chaque jour. À votre santé!
- fireballuke
Does its Job... sort of
I wanted to use this app for allowing users to leave reviews on products. However, either it isn't automating the followup emails on the products or my users are not leaving the reviews. I can't be 100% sure either way. However, one feature I find massively frustrating and almost entrapment is the inclusion of the Q&A feature, it can not be turned off without paying, more can you answer the questions form customers... without paying. It doesn't even tell us what product the customers are asking about. It is insanely stressful, leading me to find different ways around using this. Hopefully, someone will develop an app to pull google reviews (hopefully with the same email chaser Kudobuzz is using) as well as the product Q&A that works. I may even pay for it (if it didn't cost more than a phone bill every month)
Stored reply
Hello there, Thank you for your feedback. Really sorry about the frustrations. There are a few processes that you must follow to get the follow-up emails on the products sent out and switch off the Q&A. Kindly contact support to assist with this. Warm regards!
- beautii247
I like this app but....
I like this app but how do i upload pictures with the comments
Stored reply
Hello there, please contact support to assist with that! Thanks for your feedback! :)
- 2prettie
Okay
App doesn't recognize store pickups only shipped orders therefore will not automate emails to curate reviews. Really frustrationg.
Stored reply
Hello there, Thanks for your feedback. We should have a way around it. Kindly contact support at help@kudobuzz.com and we'll be happy to assist you! Thank you!
- algoragardens
Cant OPEN
i cant open this site
Stored reply
Please try logging in from your Wix account. You should be able to open the app from there.
- goldenlifestylegui
I love it!!! YOU WILL HAVE TO PAY
There's literally nothing I can complain about....Until I hit to many reviews. $10 per month cost almost more than my website itself.
Stored reply
Hi there, We noticed your low-star review while reviewing past feedback, and we’d love the opportunity to address any concerns you may have. We’re working hard to improve and would greatly appreciate the chance to make things right. If you’d like to discuss further, please reach out to us at help@kudobuzz.com. We’d also be grateful if you could reconsider and update your rating. Thank you!
- alexalabunets
Seems to work but...
Personally, it's important for my entire website to look great, including the apps that I add, and for me this is where it doesn't meet the bar. If you guys put a little more effort into aesthetics, I'd be much happier to reinstall it on my site. Right now it looks like what my first website looked like that I designed in Geocities when I was 14...
Stored reply
:D We totally get it, alexalabunets! We've received feedback about improving the aesthetics of the widgets and allowing customizations that align with the look and feel of our customers sites. So, we're working on that and should have those settings soon. Thanks for the feedback :)
- sanchezm93
The UX is not too good
Great customer service but the UX of the mobile tab widget needs better sizing. It is way too big and messes up website design. The end of page scroll review is very glitchy and also lacks UX optimization. Do you have a migration option? I wouldn't want to lose all my reviews.
Stored reply
Hello, thanks for the feedback. We have received feedback on the optimization of the mobile version and are working on improvements to it. You also have the option to export your reviews. Please reach out to our support team to assist with this.
- fullhouseit
Need more flexible design !!
In terms of functions, it's great. But it should be able to adjust the design more flexibly. For example, you can adjust the size of the onsite widget (desktop & mobile), you can dim the onsite widget to avoid obscuring part of the content, and you can set more locations for the onsite widget. Hope to be able to make these adjustments soon.
Stored reply
Hi there, We noticed your low-star review while reviewing past feedback, and we’d love the opportunity to address any concerns you may have. We’re working hard to improve and would greatly appreciate the chance to make things right. If you’d like to discuss further, please reach out to us at help@kudobuzz.com. We’d also be grateful if you could reconsider and update your rating. Thank you!
- deraizbeleza
Translating
Hi! I've been trying to translate the widget, but the App isn't saving the tranlations. Am I doing somthing wrong? ... I have the free coffee plan, does that make a diference?
Stored reply
Hi there thank you for your question... translation is a paid feature so you need to be on any of our paid plan to be able to edit those.
Plan comparison
Pricing & Plans
Growth
$15 / month
$180 billed yearly Save 25% yearly$19.99 / month
- Publish up to 2000 reviews
- 3000 order review requests per month
- Publish up to 2000 Q&A