FAQ
By PurpleBear
- Verified by Wix
- Wix Campaign
- Suspicious unpublished review pattern
Product media
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Overview
About this App
Drowning in the same customer questions over and over? FAQ lets you build a clean, searchable FAQ page in minutes — add unlimited questions and answers in an accordion or list layout, anywhere on your site. Use it for: - Shipping, returns and payment questions - Product and service details - Help centres and support pages - Onboarding and "how it works" sections Key features: - Unlimited questions and answers - Accordion or list layout - Built-in search bar so visitors self-serve - Place FAQs on any page, section or product - Styling to match your brand Set up in minutes. No code and no developer needed, and it won't slow your site or break your theme. Add your FAQ page and cut repetitive support requests today.
What the listing highlights
- Build an FAQ page with unlimited Q&As in minutes
- Accordion or list layout to match your design
- Let customers self-serve with a built-in search bar
- Place FAQs on any page, section or product
Additional product media
Promotional media

Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 −2 (−100%) vs previous 30 days0 Reviews in the selected 30 days and 2 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 41 preserved Reviews with at least one stored reply. Median and P75 use 38 Reviews with valid dated stored replies. Reply authorship is not inferred.Stored publication state
Current stored state across 41 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 35 85.37%
- Unpublished
- 6 14.63%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.Analysis pending coverage
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 16
- Peak Review month
- Jun 2026 · 9
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Unpublished | ||||
|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | |||
| Oct 2024 | 5 | 3 | 0 | 0 | 1 | 1 | 0 |
| Nov 2024 | 6 | 5 | 0 | 0 | 0 | 1 | 3 |
| Dec 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 2 | 0 | 0 | 0 | 0 | 2 | 1 |
| Jul 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 2 | 0 | 0 | 1 | 0 | 1 | 0 |
| Oct 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
| Feb 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 4 | 4 | 0 | 0 | 0 | 0 | 0 |
| Jun 2026 | 9 | 9 | 0 | 0 | 0 | 0 | 0 |
| Jul 2026 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
| Aug 2026 | 1 | 0 | 0 | 0 | 1 | 0 | 1 |
Review-pattern Timeline data is pending complete coverage.
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.
- yanayashchUnpublished
Charged me €5 even when I don't use it
- ducnvmageUnpublished
Ahihi
Ahihi
Unfortunately, your review doesn’t provide enough details. If you need any assistance or have questions, please feel free to contact us at hello@purplebear.co - our support team will be more than happy to help you.
- michalmohelskyUnpublished
Cnat long into this B*ullship
After payment, blank page.) 0*
It looks like the installation process wasn’t fully completed in your Wix Editor. That’s likely why you encountered a blank page after payment. We’ve tested the app on your store, and our test widget displayed correctly — which suggests the app is working once fully installed. https://prnt.sc/rCzg5BeNMnyZ If you need any help finishing the setup, we’re here and happy to assist! Just reach out to us via the support button or email, and we’ll walk you through it step by step.
- adamaifitUnpublished
Avoid. Waste of time
Spent two hours writing my FAQs for it to suddenly delete all of them. I then rewrote them all, and there's no simple way of adding them to your website. It classes it as a 'campaign' rather than simple FAQs and doesn't just embed into your website in a simple way. I then went to publish and preview and their website has a server error and again loses all of my FAQs. Hours later and I now have nothing. Avoid this entirely, use literally anything else.
- columbusbraidingUnpublished
good concept but the app just didn't follow through
I spent a lot of time creating my FAQs and tested it for two days to ensure the pop up was working efficiently. Today, its not working, and I have no access to the system to transfer all the work I've done to my site directly.
- hello64521Unpublished
Great App
Easy to use
Thank You.
Plan comparison
Pricing & Plans
Usage based pricing
Usage-based
Flexible monthly pricing based on usageUsage-based
Flexible monthly pricing based on usage- 3-day free trial
- Low-cost pricing starting at $7,5/mon
- Styling customization to suit theme