Shiprocket
By Shiprocket
- Verified by Wix
Product media
Screenshots
1 of 4
Overview
About this App
Ship your eCommerce orders with India’s leading domestic and international shipping solution. Integrate your online store with Shiprocket and experience seamless shipping with 17+ courier partners like Delhivery, FedEx, Ecom Express, etc., across 29000+ pin codes in India and 220+ countries* abroad. Ship with the best courier partners at discounted rates. Here is how you can enhance eCommerce shipping for your eCommerce store with Shiprocket - One-Click Integration - Integrate your store with Shiprocket in a few simple steps and get started with hassle-free shipping. Automatic Order Sync - Auto import all orders from your store right into the Shiprocket app every 15 minutes. Don’t skip any orders and ship seamlessly. Prepaid and Cash-on-Delivery payments - Collect COD and prepaid payments readily and receive COD remittance within two days of order delivery with Shiprocket’s Early COD feature. Shipping rate calculator - Estimate shipping costs beforehand using an in-built shipping rate calculator. Explore other powerful features like NDR Management, Branded Tracking Pages, Reduced RTO Charges, Advanced Shipping Analytics with Shiprocket.
What the listing highlights
- Automated Order Synchronisation
- Multiple Courier Partners
- Order Return Management
- Branded Tracking Pages
Additional product media
Promotional media
Videos
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 60 preserved Reviews with at least one stored reply. Median and P75 use 51 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 51
- Median first reply
- 5.8 days
- P75 first reply
- 41.6 days
Stored publication state
Current stored state across 60 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 41 68.33%
- Unpublished
- 19 31.67%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 18 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 18 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 18 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 0 of 60 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 0 0%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 30
- Peak Review month
- Sep 2024 · 7
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Sep 2022 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2023 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2023 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Sep 2023 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2023 | 4 | 0 | 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2023 | 4 | 0 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 |
| Jan 2024 | 3 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 4 | 2 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 6 |
| Apr 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 8 |
| May 2024 | 4 | 1 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2024 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 5 |
| Jul 2024 | 2 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 7 | 1 | 0 | 1 | 0 | 5 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 3 | 0 | 1 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 2 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- sayandalal2
Order do not Synchronise
i have tried many time to connect with shiprocket it shows successfully intregate, But orders not Synchronise correctly. I have informed them many times but they are not able to solve this issue till now
Stored reply
Dear Seller! We are sorry to hear this. Please allow us to connect with you and discuss it further. Kindly email us your concern at escalation@shiprocket.com with the subject line "Response to Shiprocket" so that we can connect with you. ~ Team SR
- nocenceindustries
Unable to connect/integrate shiprocket when I click on install it redirects me to shiprocket site
Stored reply
Dear Seller! We are sorry to hear this. Please allow us to connect with you and discuss it further. Kindly email us your concern at escalation@shiprocket.com with the subject line "Response to Shiprocket" so that we can connect with you. ~ Team SR
- monalishagchouadhu
Unable to Link it my site. No syncing of orders
Kindly help me with adding orders to Shiprocket
Stored reply
Dear Seller, We are sorry to hear that you are unable to link your store with Shiprocket. We tried calling you multiple times on your registered number to assist you with it, however, did not get any response. I request you to kindly help us with your alternate number via ticket id 10066352 so that we can connect and assist you with the same. ~ Team Shiprocket
- expandvisionxrawform
Never works no support
Dont waste your time, Integration never works , order sync issues
Stored reply
Hi! We sincerely apologize for the inconvenience. However, we are determined to improve your shipping experience. Please email us your concern at escalation@shiprocket.com with the subject line "Response to Shiprocket" so that we can connect with you.
- marinebalaji
tried several times to login to use this app, but it has wasted my time
Stored reply
Dear Seller! We are sorry to hear that you were unable to login to our app. As we discussed, you were able to login to the app and we have shared the requested details with you via ticket id 9589385. We also tried calling you again, however, not getting a response. we request you to kindly check the mentioned ticket id let us know a convenient time to connect with you. ~ Team Shiprocket
- bestwixwebsite
Shiprocket Checkout Missing in Wix
We are still missing a single-page checkout solution which says Shiprocket Checkout Solution — Reduce cart abandonment, increase checkout conversions and boost your eCommerce sales. Unfortunately, this solution is not yet available for Wix or Wix Studio.
Stored reply
Dear Seller! We are sorry to hear this. Please allow us to connect with you and discuss it further. Kindly email us your concern at escalation@shiprocket.com with the subject line "Response to Shiprocket" so that we can connect with you. ~ Team SR
- meebeegroup
Order Sync Issue
Orders are not getting synced even after authentication. Support team will ask your WIX credentials to check the issue that most of the users are not comfortable sharing. So this service is near to useless.
Stored reply
Hi! We sincerely apologize for the inconvenience. However, we are determined to improve your shipping experience. Please email us your concern at escalation@shiprocket.com with the subject line "Response to Shiprocket" so that we can connect with you.
- psjjewels2729
Worst delivery and response
Placed 2 orders for delivery from Shiprocket one form EcomExpress and other from Delhivery both of them were unable to deliver the order and Shiprocket response team is the worst despite of writing E-mails and talking with executives there were no proper response from Shiprocket. Please don't choose Shiprocket as your delivery partner.
Stored reply
Dear Seller! We sincerely apologize for the inconvenience. However, we are determined to improve your shipping experience. Rest assured, we have arranged a callback for you and will connect with you in this regard soon. ~ Team Shiprocket
- mukesh937
worst service
my first order and got just delay delay delay for pickup. no responce from shiprocket. they just talk like they dont have any control with their courier partners. we are just kept hanging... never recommend this app
Stored reply
Hi Mukesh! We sincerely apologize for the inconvenience. However, we are determined to improve your shipping experience. Please email us your concern at escalation@shiprocket.com with the subject line "Response to Shiprocket" so that we can connect with you.
- shopsummerize
Worst application out there
Keeps logging me in my different account that's not even connected to my Wix account. Apparently, my credentials are invalid for orders to sync!?!? Worst experience ever!
Stored reply
Dear Seller! Please accept our apologies for the inconvenience caused. As per your discussion with the team, we are waiting for the requested details via ticket id 9255319. ~ Team Shiprocket
- getadmiredstore
Worst Experience Ever
Please don't use their services, they are not bothered about your business, very worst service, no business etiquettes they are here to just fool around and make money. On September 2nd, 2024, we created a shipment, but it was never picked up. As a result, our customer canceled the order, and we were forced to issue a refund. This situation, caused by their poor service, led to the loss of both our business and our customer.
Stored reply
Dear Seller! Our apologies for the unpleasant experience you had. Please allow us to look into the matter and connect with you in this regard. We have arranged a callback for you and will connect with you shortly. ~Team Shiprocket
- tansheetpatel
Delay in Synchronization Time.
The shiprocket-wix app description states synchronization occurs every 15 minutes, however in reality, it syncs every 1 hour, resulting in a delay in sync time.
Stored reply
Hi Tansheet! We wish to inform you that the mentioned concern has now been fixed. We request you to recheck once and write us back at escalation@shiprocket.com in case the issue persists. -Team Shiprocket
- rg140998Unpublished
I was unable to integrate the Shiprocket app with Wix.
Stored reply
Dear Client! We sincerely apologize for the inconvenience that is caused. We would like to connect and resolve it for you. Hence, we request you to share your registered details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you. -Team Shiprocket
- thebunovacompanyUnpublished
I was unable to integrate the Shiprocket app with Wix.
I added the Shiprocket app successfully to wix and made account on shiprocket and also did KYC there but still unable to integrate it to wix. Also unable to check or fetch the shipping charges on the checkout page.
Stored reply
Dear Client! We tried reaching you on the registered number multiple times, however, did not get a response. Please refer to the ticket id 8107741 and let us know a convenient time to connect with you. ~AK
- theframestudioonli
Unable to Sync Orders
Unable to Sync Orders in Shiprocket from Wix Orders when we manually click on sync button, it is not showing any of the orders added !!
Stored reply
Dear Client! As per our telephonic conversation, kindly share the requested details via ticket id 8181620 so that we can resolve your concern. ~AK
- n-aroraUnpublished
Unable to add it to wix
I am unable to add my shiprocket account to my wix account.
Stored reply
Dear Client! We sincerely apologize for the inconvenience that is caused. We would like to connect and resolve it for you. Hence, we request you to share your registered details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you. -Team Shiprocket
- evangelinsherlyUnpublished
0*
has issues with kyc verifications and doesn't shows in the wix app. wix should provide other aggregators in India.
Stored reply
Hi! We are sorry for the inconvenience that is caused. Rest assured, we have arranged a callback for you and will connect with you to resolve your concern. -Team Shiprocket
- akshitsaxenakrUnpublished
I am trying to sync Shiprocket with my Wix website from last one week but not able to sync
Stored reply
Dear Client! We are sorry to hear this. Please be assured, we have arranged a callback on your registered numbers and will ensure your concern is resolved as soon as possible. -Team Shiprocket
- zaristaaa
Unable to sync with Wix, with no instructions about setup tried multiple times and contacted support
Stored reply
Dear Client! We are sorry to hear this. Please be assured, we have arranged a callback on your registered numbers and will ensure your concern is resolved as soon as possible. -Team Shiprocket
- info11003335Unpublished
Unable to synch with order details
Hello Team ship rocket plugin is not working and fetching orders details its taking lot of efforts to add order in ship rocket cPanel again give solution its urgent
Stored reply
Dear Client! We sincerely apologize for the delay. We request you to share your registered details with us at escalation@shiprocket.com with the subject line "Response to Shiprocket." We will promptly reach out to you for a swift resolution. -Team Shiprocket
- shivamsharda91Unpublished
Unable to Sync
Unable to sync with Wix, with no instructions about setup
Stored reply
Hi Shivam! We are sorry for the inconvenience caused. As we discussed on the call, your concern has now been resolved. Thanks for your patience. -Team Shiprocket
- ishratguptaUnpublished
No sync
Suddenly sync has stopped working. Impossible to deal with the shiprocket support system. Every day we are promised for the next day.
Stored reply
Hi Ishrat! We are really sorry for the inconvenience caused. We tried contacting you at your registered number, however, did not get a response. We will connect with you again on the registered number and ensure it is resolved on priority. -Team Shiprocket
- naresh20082009
not getting integrating to website
it does not get integrated automatically with wix platform
Stored reply
Hi Naren! As per our telephonic conversation, we are working on your concern and will ensure that it is resolved at the earliest. -Team Shiprocket
- contact334696Unpublished
Does not sync
Does not sync with the store
Stored reply
Dear Client! We sincerely apologize for the inconvenience that is caused. We would like to connect and resolve it for you. Hence, we request you to share your registered details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you. -Team Shiprocket
- sethjiclothingUnpublished
no syncing
when will my ship rocket account will sync, not working really bad experience. kindly help me with this issue shiprocket where are you?
Stored reply
Dear Client! We sincerely apologize for the delay. We request you to share your registered details with us at escalation@shiprocket.com with the subject line "Response to Shiprocket." We will promptly reach out to you for a swift resolution. -Team Shiprocket
- gauthamchaubey2Unpublished
Order is not sync
My order in wix is not syncing with Shiprocket if any one has any input would be helpful
Stored reply
Dear Client! We are sorry for the delay and the inconvenience you have experienced. We see that your concern was addressed and the final resolution was shared by the team via support ticket ID 6175907 28/03/2023. Feel free to write us back in case of any queries. -Team Shiprocket
- homeremediesplindUnpublished
No Technical Support
Please think twice before buying this app. There is no technical support for wix integration. Sorry very bad service.
Stored reply
Dear Client! We sincerely apologize for the delay. We request you to share your registered details with us at escalation@shiprocket.com with the subject line "Response to Shiprocket." We will promptly reach out to you for a swift resolution. -Team Shiprocket
- sanwariyaji03Unpublished
worst app
it is worst app support is very bad if any issue came and pricing also too high
Stored reply
Dear Client! Please accept our apologies for the delay and unpleasant experience you had with us. As per our telephonic conversation, we hope your concern has been addressed. Please feel free to write us back in case of queries/doubts. -Team Shiprocket
- hello002166Unpublished
Not getting integrated with wix
after installing on Wix, when we tried to assign product order fulfilment with shiprocket, it doesn't show up in the options. Please help with this issue
Stored reply
Dear Client! We deeply apologize for the delay and the inconvenience that is caused. To resolve this, we kindly request you to share your registered details at escalation@shiprocket.com with the subject line "Response to Shiprocket." We will connect with you to fix it ASAP. ~Team Shiprocket
- rohithdkumar
Useless App
It picks only first line address and I unknowingly shipped few orders. The statuses are not synced. Orders dont get synced in realtime. Why build an app when you cannot launch it fully functional.
Stored reply
Hi Rohit! Our apologies for the delay. We see that there are some orders that were fetched and shipped through our platform. We have arranged a callback for you in this regard and will connect with you to discuss this further. -Team Shiprocket
- microsyscomputersUnpublished
Syncing issues
orders are not syncing wix and shiprocket should work together to resolve the issues. My recent expirience with Shiprocket support team is not upto the mark.
Stored reply
Dear Client! We are sorry for the delay. We deeply regret the inconvenience you have experienced. We see that your concern was addressed and the final resolution was shared by the team via support ticket ID 6499491 on 16/09/2023. Feel free to write us back in case of any queries. -Team Shiprocket
Plan comparison
Pricing & Plans
Lite
External pricing
External pricing
- Shipping starts at ₹29 per 500gm
- Email/Chat/Call Customer Support
Basic
$17 / month
Billed yearly$17 / month
- Shipping Rates Start at ₹25 per 500gm
- Email/Chat/Phone Support
Advanced
$34 / month
Billed yearly$34 / month
- Shipping rates start at ₹23 per 500gm
- Dedicated Support via Account Manager*
Pro
$0 / year
$0 / month
- Shipping rates start at ₹20 per 500gm
- Dedicated Support via Account Manager*