Live Chat & AI Chatbot
By Ichonic
- Verified by Wix
- Wix Campaign
- Suspicious review pattern
- Suspicious unpublished review pattern
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Overview
About this App
Live Chat & AI Chatbot – Smarter Support for Your Site (2026) Looking for a smarter way to connect with your website visitors? Live Chat & AI Chatbot combines AI automation with human escalation to deliver fast, accurate, and personalized responses — all in one platform. Our app helps teams collaborate efficiently with multi-agent support, streamlined workflows, and built-in knowledge-base learning. Activate AI for instant replies, and enable voice calls for seamless customer communication. Enjoy faster response times, better team control, and smoother customer interactions. Designed for businesses, eCommerce stores, and service websites, Live Chat & AI Chatbot improves engagement, boosts conversions, and enhances user satisfaction in 2026. Set up is simple — install, activate, and let our intelligent chat system handle the rest, giving your customers a modern, responsive chat experience.
What the listing highlights
- Activate the built-in AI chatbot with your Gemini API key. Automatically answer visitor queries, handle common questions instantly, and reduce the need for constant human support
- Upload text files to create a smart knowledge base. The AI learns from your product, policy, or business content to provide accurate, personalized responses
- Enable VAPI to let visitors place voice calls directly to your support agents from the chat widget — ideal for complex or high-priority queries
- Add multiple team members with custom permissions and access levels. Streamline collaboration and manage customer support efficiently
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
The App details and official Wix Review summary remain available.
Plan comparison
Pricing & Plans
Premium
$1.6 / month
$19.2 billed yearly Save 18% yearly$1.94 / month
- AI live chat for instant support
- Smart chatbot replies from your data
- Escalate to human agents anytime