App Market Index

BestChat Live chat bot

By Bitcloud Ltd.,

Chat with your visitors and boost your orders.

Wix marketplace
  • Verified by Wix
  • Wix Recommended

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Apps for Your ADI Site recommended-in-adi
  • supported by editorx supported-by-editorx
  • adi in bm adi-in-bm
  • Verified verified
  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • Stores Apps (v3 filtering) stores-apps
  • supported by wix studio supported-by-wix-studio
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Pricing Free
Marketplace Currently listed

Overview

About this App

BestChat is a unified customer care platform, which is created to support the expansion of your company. With BestChat you can communicate with your consumers more quickly by managing all messages in a single tool, responding to inquiries, addressing issues, engaging in conversation, and thus enhancing your sales. BestChat helps your customers find answers in real-time, and enable customers to engage with you from various devices, and through multi-channels like your website and social media. BestChat fits multiple websites, can be integrated with third-party managing systems, and the app is launched through various devices. You can simply display your brand identity by applying your logo and customizing the live chat box. We have advanced data security with SSL encryption, keeping your data safe. We provide 24/7 customer support.

What the listing highlights

  • Communicate with your visitors via text, stickers, images.
  • Tracking visitors on your website to know who your customers are and what pages they are visiting.
  • Chatbot to help you communicate with your visitors while you are offline.

Developer-written tags

  • livechat
  • chat
  • widget
  • service
  • marketing

Additional product media

Promotional media

BestChat Live chat bot banner
Banner

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    71.4% 5 reviews
  2. 4 stars
    0% 0 reviews
  3. 3 stars
    0% 0 reviews
  4. 2 stars
    0% 0 reviews
  5. 1 star
    28.6% 2 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 10 preserved Reviews with at least one stored reply. Median and P75 use 4 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
4
Reply timing
More data needed

Stored publication state

Current stored state across 10 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
7 70%
Unpublished
3 30%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 5 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 5 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 5 stored published 5★ Reviews.
0 0%
Suspicious unpublished 3 of 10 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
3 30%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
8
Peak Review month
Oct 2022 · 2

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished3 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished3 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer

These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.

  1. andyxl0315
    5.0 Unpublished

    Easy to activate and free.

    This is a great app. Very easy to activate & use.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 1 unpublished

    No other stored Reviews for this reviewer.

  2. dave9717
    5.0 Unpublished

    Perfect Team

    Basechat is great honestly. It's easy to use, clean navigation, and their support has always been on point so far! Once installed, their team will provide one-on-one guidance, and the important thing is that all features are now free and useful. Thank you Basechat !

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 1 unpublished

    No other stored Reviews for this reviewer.

  3. kiethhund31
    5.0 Unpublished

    Nice app😍!

    Easy to install and set up with all possible channels within minutes. Perfect customer service team. It's totally free even for the chatbot. I'd strongly suggest it!

    Stored reply

    1. Reply

      Hello! Thanks for your great review, we are really happy to read we have been able to help your visitors engage with your website, that's definitely what we are aiming for. :)

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 1 unpublished

    No other stored Reviews for this reviewer.

Plan comparison

Pricing & Plans

Free

Detailed plan information is not available for this App.

Displayed prices exclude tax where supplied.