Wix Hotels

Terrible

Still waiting for mobile app.

Customization doesn't work at all

Customization doesn't work at all

Basic setup customization not working

Just tried to install and use Wix Hotels, but customization is not being saved (and then of course not applied)

not working

Need support. None of the customisation fonction are working. Type is defaulting.

Falhas na integração e suporte inexistente.

O novo app do Wix Hoteis by Hotel Runner apresenta falhas graves na integração com o WIX Premium e sistema geral do site. Plano Superior não é reconhecido pelo app que disponibiliza apenas funções do plano elementar. O desing e apresentação do motor de reservas integrada ao site não responde as correções feitas no editor e em geral fica evidente que passaram a vender o app como benefício antes dele de fato estar integrado corretamente ao sistema WIX, é uma pena pois a proposta e custo benefício da ferramenta é excelente, porém na prática, não funciona e ao falar com o suporte eles não tem resposta, apenas te pedem para esperar. Estou esperando há mais de 10 dias e a resposta segue a mesma: aguarde.

App is not working at all

The application keeps asking for the premium(payd) account while O have one. It has been a week since now. Wix support acknowledged the issue but still it is unusable....

Werkt niet

De app blijft in het dashboard maar melden dat je moet upgraden naar een premium account, zelfs als je een premium account hebt. Daardoor kun je maar weinig functionaliteiten gebruiken en is kun je ook geen reserveringen aannemen

decepcionante

Me dice "You have reached your connections limit Some of your connections require immediate attention. To continue managing your rates and availability here, please adjust your channel connections. You can upgrade to a higher premium plan to keep all your connections.", pero ya tengo el plan Business y aún sigo sin poder conectar mi Airbnb. Tampoco veo reflejadas las configuraciones en la website... muy decepcionante

Do not use it

The app keeps asking for a license even though I'm already paying for one. It's been three days already, and I still haven't been able to use it. This has resulted in double bookings and other issues. A nightmare.

Doesn't work

Design changes don't update to live site. Issue has been known since 11 May 2026. Today is 1 July 2026. No fix. No timeline of when it will be fixed. Odd that Wix would let this stagnate. Squarespace here I come!!

Terrible

Guests unable to book as add room button is non responsive and wix so far have not been helpful

Bugs that are not being fixed

I can see that this has been brought up before - Preview and live view (published site!) shows an outdated and defaulted booking widget. This is incredibly unprofessional and nothing is being done about it. My clients are complaining to me, so I must pass this over to Wix. PLEASE FIX THIS ASAP. UPDATE 3/7/26 - Still has not been resolved, please don't mislead. The design looks like something from early 2000s, and clients are unable to book. Absolute nightmare.

Button Color

Why does the color change from one type in the Preview to another type once it's Public? Please fix this as soon as possible. Is there an error on your site? I've been trying to fix this problem for 4 or 5 days now, and it's still not working. There are just too many errors.

Terrible app

completely outdated and useless

why does wix even bother releasing this app. amenity options are outdated (like dvd players and modem analog internet). bookings are buggy and result in your site showing unavailable rooms when they are available. the design will show different colours on your live site than whats on your editor. just terrible. wix is such a joke

Très incomplète !

La version gratuite est tellement incomplète qu'elle ne donne pas envie de faire l'upgrade !

Incomplete beta testing

RUN A MILE. DO NOT USE THIS FOR CRITICAL BUSINESS BOOKINGS. I have had multiple tickets escalated to Hotelrunner. It is 12 days...nothing.They're trying but honestly it just feels a bit stuck together with tape and string at the moment. Support is sometimes super quick and helpful and sometimes disappears for days, which isn't great when you're a guinea-pig for the system., so make sure you leave extra time for on-boarding. I wouldn't be dedicating it to mission-critical roll-outs in its current state. The iCal external subscription also appears to be broken and any reservation exports are only in US date format which has caused a lot of confusion with front desk staff, so currently there is no way for front-of-house people to see live reservations (unless we're missing something) without having them be logged in to a wix account and then having manage permissions on the site (there is no 'view only option') so be wary of that too. Hopefully they fix the bugs sooner rather than later.

Komplett ungeeignet für Einsteiger und Einzelunternehmer

Es gibt keinen einfachen Belegungskalender für eine Ferienwohnung oder ich finde es in der Fülle der Funktionen nicht. In der Vorgängerversion war es vorhanden. Meldungen wie: "es sind noch keine Buchungen vorhanden" sind bei Erstellung einer Webseite nicht hilfreich

bad

Very difficult to work with. Missing functionalities. Useless!

Kesinlikle hayır

Her şeyi denedim ve kullanmakta ısrar ettim fakat artık pes ediyorum , sezon ortasında program değiştirmek bir kabus olsada by by wix otels!!!