Wix Hotels

By HotelRunner

Manage and grow your hospitality business

Built by Wix
Wix marketplace

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • supported by wix studio supported-by-wix-studio
  • Wix Business Solutions wix-business-solutions Visible
  • Random Test random-test
  • newCat2 newcat2
  • Strategic apps search strategic-apps-search
  • rubi rubi
  • supported by editorx supported-by-editorx
  • Made By Wix wix-business-apps
  • Made by Wix made-by-wix Visible
  • Editor 3 black list wix apps editor-3-black-list-wix-apps
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Rated 2.34 out of 5 from 321 reviews.
Pricing Pricing information unavailable
Marketplace Currently listed

Overview

About this App

Launch, manage, and grow your hospitality business with a full suite of professional tools. Maximize your reservations by marketing your property to over 100 online sales channels such as Booking.com, Expedia, and Airbnb. Build strong relationships with your guests and delight them, with a smooth booking experience on any device, automated emails and offer them exclusive discounts and extra services to encourage repeat bookings. Use one centralized platform to keep all your rates and availability in-sync. With easy-to-use calendars, you can update your inventory in minutes and be sure that it's updated on all your channels instantly. Reach a global audience by adding translations for any language and by offering special prices for the markets you create. We’re dedicated to your success and our customer support team is here to help every step of the way.

What the listing highlights

  • Maximize revenue by connecting to leading online booking channels
  • Get direct reservations and payments from your website
  • Manage your rates and availability with user-friendly calendars in a single platform
  • Run your business smoothly with real-time inventory updates

Developer-written tags

  • Accommodation
  • hotel
  • bed
  • rent
  • reservation

Reviews

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
Rated 2.34 out of 5 from 321 reviews.
  1. 5 stars
    22.4% 72 reviews
  2. 4 stars
    5.3% 17 reviews
  3. 3 stars
    6.9% 22 reviews
  4. 2 stars
    15% 48 reviews
  5. 1 star
    50.5% 162 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 −4 (−100%) vs previous 30 days

0 Reviews in the selected 30 days and 4 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 387 preserved Reviews with at least one stored reply. Median and P75 use 348 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
348
Median first reply
12.6 days
P75 first reply
22.5 days

Stored publication state

Current stored state across 387 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
317 81.91%
Unpublished
70 18.09%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 72 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 72 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 72 stored published 5★ Reviews.
0 0%
Suspicious unpublished 8 of 387 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
8 2.07%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
49
Peak Review month
Apr 2023 · 14

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished8 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished70 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.

  1. davidtaboadamartin
    1.0 Unpublished

    It's terrible

    The app doesn't allow many features, it's horrible

  2. delavegahotelcampe
    1.0 Unpublished

    Es lo PEOR que les va a pasar en la vida.

    No pierdan su tiempo, NO USEN ESTA BASURA

  3. florencedevige
    1.0 Unpublished

    Atroce

    J'attendais la nouvelle version de Runner. Je ne donne généralement pas d'avis, c'est vous dire mon degré d'insatisfaction. Quel gachis!! Comment peut-on pondre cette horreur!!! Mal conçue, des bugs dans tous les sens, pas intuitive, bref une appli vraiment tordue.

  4. doguetsephora7
    1.0 Unpublished

    une catastrophe

    L'ancienne version était beaucoup mieux celle-ci est imbuvable et ne fonctionne pas, et wix ne fournit aucun support personne n'est joignable!

    Stored reply

    1. Reply

      Dear Doguetsephora7, We’re sorry to hear about the difficulties you’ve experienced with the new version. While we understand that change can be challenging, the latest version also brings several improvements and features designed to enhance your experience. Our support team is always here to help, and we encourage you to reach out at https://support.wix.com/en/ so we can assist you promptly with any issues. Your feedback is important and helps us continue improving the platform. Kind regards, HotelRunner Team

  5. furkanbeserek
    1.0 Unpublished

    Kanal bağlantısında sürekli hata veriyor.

    Sürekli hatalar var kötü bir sistemleri var , destek ekibi 1 haftada bile dönüş yapmıyor

    Stored reply

    1. Reply

      Dear Furkan We sincerely apologize for the difficulties you’ve encountered and for any delays in support. We’d like to resolve these issues promptly. Please get in touch with our support team at https://support.wix.com/en/ so we can assist you directly. Thank you for your feedback. It helps us improve. Kind regards, HotelRunner Team

  6. aliag19
    1.0 Unpublished

    Pas du tout adaptée à autre chose que des chaînes hotelieres

    Stored reply

    1. Reply

      Dear aliag19, We’re sorry to hear that our platform didn’t fully meet your expectations. While it’s true that many hotel chains use our system, we also offer features designed for independent properties of various sizes. We’d be happy to review your setup and suggest options that may better fit your needs. Please feel free to reach out to us at https://support.wix.com/en/ Kind regards, HotelRunner Team

  7. roobentzjoseph6
    2.0 Unpublished

    How do i place search bar Function in home page ?

    How do i place search bar Function in home page !?

    Stored reply

    1. Reply

      Hi there, For all your questions, you can reach us via the support button on the dashboard or contact us via: support@wix.com. Regards, Wix Hotels by HotelRunner

  8. scindhiaguesthouse
    5.0 Unpublished

    LACK OF FEATURES!!!1

    VERY LIMITED FEATURES AND IF I TALK ABOUT THEIR WIX OWNER APP HAS NO FEATURES TO SEE RESERVATIONS (MISSING HOTEL TAB). I THINK WIX HOTELS BY HOTEL RUNNER ARE NOT USER FRIENDLY WITH HOTELS THATS WHY THEY ARE GIVING LIMITED FEATURES . I HOPE SOON THEY IMPROVE THEIR DEVELOPER WORK AND MAKE THEIR CUSTOMERS HAPPY. I HAVE RECENTLY PURCHASED FOR 3 YEARS PLAN AND I WAS THEIR CUSTOMER IN PAST ASWELL AND TO BE HONEST THIER OLD VERSION WAS MUCH BETTER AND FRIENDLY FEATURES COMPARING TO NEW VERSION WHICH GIVES IN ADDITION TO MUTIPLE ROOMS BOOKING OPTION.........

  9. Harzhype
    1.0 Unpublished

    not so

    what kind of app is this you cannot even free decide to install the business on it

    Stored reply

    1. Reply

      Hi there, To better understand the issue you're experiencing and assist you further, please reach out to us at wix@hotelrunner.com. Our team will be happy to help. Regards, Wix Hotels by HotelRunner

  10. andeshomespa
    1.0 Unpublished

    No funciona iCal

    Stored reply

    1. Reply

      Hola, Nuestro equipo de asistencia técnica ha completado los pasos necesarios para la conexión con iCal y ha confirmado que funciona correctamente. Si sigue teniendo problemas o recibe más notificaciones, no dude en ponerse en contacto con nosotros en wix@hotelrunner.com. Atentamente, Wix Hotels by HotelRunner

  11. acadia4rent
    1.0 Unpublished

    This is horrible

    Stored reply

    1. Reply

      Hi there, Could you please describe the exact issue you're experiencing? We’re unable to assist without understanding the problem in detail. Please reach out to wix@hotelrunner.com with your concerns. Regards, Wix Hotels by HotelRunner

  12. robd4kk
    5.0 Unpublished

    Great app

    Great app

  13. avigailb
    5.0 Unpublished

    nice

    Stored reply

    1. Reply

      Hi there, We are glad to hear you are satisfied with our app. We are here to help you on every step of your journey. Have a great day! Regards, Wix Hotels by HotelRunner

  14. MACAadmin
    1.0 Unpublished

    Hate it

    It makes absolutely no sense to have a reservations system with a basic calendar. Getting rid of a calendar view as a very move, people.

    Stored reply

    1. Reply

      Hi there, We are following up on your request. We wish you a pleasant day. Best regards, Wix Hotels by HotelRunner

  15. davidjosephsaadia
    1.0 Unpublished

    so bad

    Stored reply

    1. Reply

      Hi there, We are sorry that you had a negative experience. Please don't hesitate to reach out to us at wix@hotelrunner.com. Regards, Wix Hotels by HotelRunner

  16. junz90685
    1.0 Unpublished

    Digusting

    Stored reply

    1. Reply

      Hi there, We are sorry that you had a negative experience. Our support team is contacting you. Regards, Wix Hotels by HotelRunner

  17. reginesjosten
    1.0 Unpublished

    BRING BACK THE OLD VERSION!!!

    This new version is horrible! Please bring back the old basic good version

    Stored reply

    1. Reply

      Hi there, We are sorry that you had a negative experience. We have contacted you about the issue. If you have any other concerns, please don't hesitate to reach out to us at wix@hotelrunner.com. Regards, Wix Hotels by HotelRunner

  18. warshipman41
    1.0 Unpublished

    shit app let me fucking delete my data

    let me delete my data you motherfuckers your wasting my fucking time

  19. tonyboom3d
    5.0 Unpublished

    GREAT APP!

    I like all the options that Wix Hotel offers. the app is easy to use and does a great job. i hope you guys can add some API to it/ automations.

    Stored reply

    1. Reply

      Hi there, Thank you for your feedback. We are more than glad to hear that you are having a positive experience with the app. Regards, Wix Hotels by HotelRunner

  20. alona30650
    5.0 Unpublished

    test

    test

Plan comparison

Pricing & Plans

Pricing information unavailable

Detailed plan information is not available for this App.

Displayed prices exclude tax where supplied.