Wix Hotels
By HotelRunner
- Suspicious unpublished review pattern
Product media
Screenshots
1 of 8
Overview
About this App
Launch, manage, and grow your hospitality business with a full suite of professional tools. Maximize your reservations by marketing your property to over 100 online sales channels such as Booking.com, Expedia, and Airbnb. Build strong relationships with your guests and delight them, with a smooth booking experience on any device, automated emails and offer them exclusive discounts and extra services to encourage repeat bookings. Use one centralized platform to keep all your rates and availability in-sync. With easy-to-use calendars, you can update your inventory in minutes and be sure that it's updated on all your channels instantly. Reach a global audience by adding translations for any language and by offering special prices for the markets you create. We’re dedicated to your success and our customer support team is here to help every step of the way.
What the listing highlights
- Maximize revenue by connecting to leading online booking channels
- Get direct reservations and payments from your website
- Manage your rates and availability with user-friendly calendars in a single platform
- Run your business smoothly with real-time inventory updates
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 −3 (−100%) vs previous 30 days0 Reviews in the selected 30 days and 3 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 387 preserved Reviews with at least one stored reply. Median and P75 use 348 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 348
- Median first reply
- 12.6 days
- P75 first reply
- 22.5 days
Stored publication state
Current stored state across 387 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 317 81.91%
- Unpublished
- 70 18.09%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 72 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 72 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 72 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 8 of 387 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 8 2.07%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 49
- Peak Review month
- Apr 2023 · 14
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Aug 2022 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Sep 2022 | 8 | 3 | 1 | 0 | 2 | 2 | 0 | 0 | 0 | 1 | 1 |
| Oct 2022 | 6 | 1 | 0 | 3 | 1 | 1 | 0 | 0 | 0 | 0 | 1 |
| Nov 2022 | 5 | 1 | 0 | 0 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 8 | 0 | 0 | 0 | 1 | 7 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 8 | 2 | 0 | 0 | 1 | 5 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 8 | 2 | 0 | 2 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | 13 | 3 | 1 | 0 | 2 | 7 | 0 | 0 | 0 | 0 | 0 |
| Apr 2023 | 14 | 4 | 2 | 1 | 1 | 6 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 12 | 3 | 0 | 0 | 1 | 8 | 0 | 0 | 0 | 0 | 0 |
| Jun 2023 | 6 | 1 | 0 | 0 | 2 | 3 | 0 | 0 | 0 | 1 | 0 |
| Jul 2023 | 8 | 1 | 0 | 2 | 1 | 4 | 0 | 0 | 0 | 0 | 0 |
| Aug 2023 | 8 | 1 | 2 | 2 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
| Sep 2023 | 4 | 0 | 0 | 1 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
| Oct 2023 | 7 | 3 | 0 | 2 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 12 | 1 | 1 | 2 | 2 | 6 | 0 | 0 | 0 | 0 | 0 |
| Dec 2023 | 7 | 1 | 1 | 0 | 1 | 4 | 0 | 0 | 0 | 1 | 0 |
| Jan 2024 | 13 | 2 | 0 | 1 | 1 | 9 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 11 | 2 | 0 | 0 | 6 | 3 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 10 | 4 | 0 | 0 | 1 | 5 | 0 | 0 | 0 | 1 | 1 |
| Apr 2024 | 13 | 3 | 0 | 0 | 1 | 9 | 0 | 0 | 0 | 1 | 0 |
| May 2024 | 7 | 1 | 0 | 0 | 3 | 3 | 0 | 0 | 0 | 0 | 0 |
| Jun 2024 | 8 | 1 | 0 | 0 | 1 | 6 | 0 | 0 | 0 | 0 | 10 |
| Jul 2024 | 4 | 0 | 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 9 | 1 | 0 | 0 | 0 | 8 | 0 | 0 | 0 | 0 | 1 |
| Sep 2024 | 7 | 2 | 0 | 1 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 10 | 1 | 1 | 2 | 2 | 4 | 0 | 0 | 0 | 1 | 1 |
| Nov 2024 | 8 | 2 | 0 | 0 | 1 | 5 | 0 | 0 | 0 | 1 | 0 |
| Dec 2024 | 10 | 2 | 3 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 6 | 3 | 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 12 | 4 | 1 | 0 | 2 | 5 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 7 | 1 | 0 | 0 | 0 | 6 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 12 | 2 | 2 | 1 | 1 | 6 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 8 | 1 | 0 | 0 | 2 | 5 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 8 | 0 | 0 | 0 | 1 | 7 | 0 | 0 | 0 | 0 | 44 |
| Jul 2025 | 4 | 2 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 1 |
| Aug 2025 | 5 | 1 | 0 | 1 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 7 | 5 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 1 | 3 |
| Oct 2025 | 9 | 3 | 0 | 0 | 0 | 6 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 7 | 1 | 0 | 0 | 1 | 5 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 5 | 0 | 0 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 7 |
| Jan 2026 | 6 | 2 | 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 8 | 1 | 1 | 2 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 8 | 0 | 1 | 1 | 2 | 4 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 6 | 1 | 0 | 1 | 1 | 3 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 8 | 2 | 0 | 0 | 1 | 5 | 0 | 0 | 0 | 0 | 0 |
| Jun 2026 | 4 | 2 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jul 2026 | 8 | 0 | 0 | 0 | 1 | 7 | 0 | 0 | 0 | 0 | 0 |
| Aug 2026 | 3 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- braulivingoutside
3
no quiero que diga habitacion 1, quiero poner mis nombres, puedo cambiarlo?
Stored reply
Dear braulivingoutside, Thank you for your feedback regarding your transaction. You can name all your room categories using the room title listed under each relevant room. If you require further assistance with this matter, please feel free to contact our team of experts via the Wix Help Center at https://support.wix.com/en/. Our team will be happy to assist you. Kind regards, Wix Hotels by HotelRunner
- disneytech
Cant get it to work or setup
This has screwed up my site cause it does not work at all
Stored reply
Dear Disneytech, Thank you very much for taking the time to leave a review. If you are experiencing an issue with the system, please report it to our experts via the Wix Help Center at https://support.wix.com/en/. Our team will be happy to review the matter and assist you in ensuring your system is functioning properly. We appreciate your feedback and look forward to assisting you further. Kind regards, Wix Hotels by HotelRunner
- skyfect
Hayatımda Yaşadığım En iyi Destek
Wix Hotel'i kullanmaya başladığımda yardıma ihtiyacım vardı ve HotelRunner ekibinden de destek istedim. Kendileri gerçekten okadar yardımcı oldular ve süreçte bana destek sağladılar ki daha önce herhangi bir platform veya destek merkezinden alamadığım desteğin kat kat fazlasını burada almış oldum. Hotelrunner destek ekibi olmasaydı bu kadar rahat ve akıcı bir şekilde uygulamayı siteme entegre edip kullanamazdım. Kendilerine tekrar tekrar teşekkür ediyorum iyiki varlar ve iyiki destek oluyorlar güler yüz ve nazik konuşmalarıyla. Destek ekipleri oldukça başarılı ve süreç konusunda müşteriye destek olma konusunda istekliler bu da benim kendilerine karşı hayranlık duymama sebep oldu. Yaşadığım sorunlar haricinde görüş ve önerilerimi de dikkate alarak benimle iletişim kurdular ve bu da benim için oldukça verimli oldu. Çalışan ve destek sağlayan herkese başta Kemal bey olmak üzere sonsuz teşekkürlerimi sunuyorum ve herşey için tekrardan teşekkürler. İyiki varlar :)
Stored reply
Dear Skyfect, First of all, thank you very much for taking the time to share your feedback about our system and support team. Our support team is committed to providing the highest level of service, and we are delighted to hear that you were pleased with your experience. Your kind words are greatly appreciated and serve as motivation for us to continue delivering the best possible support. We look forward to continuing to provide you with the same level of service and ensuring your future experiences with us are just as successful and enjoyable. Thank you for choosing us. Kind regards, Wix Hotels by HotelRunner
- luclouail
TRES BON SUIVI
J'ai enfin pu après des semaines d'errances avec les IA à gérer des problème de synchro avec Hotelrunner . Merci à Sara
Stored reply
Dear Luclouail, Thank you very much for taking the time to share your feedback about our system and support team. We truly appreciate your kind words and your support. We hope our product continues to meet your expectations and serve your needs. Please know that we remain committed to continuously improving both our platform and the support experience we provide. Thank you for choosing us. Kind regards, Wix Hotels by HotelRunner
- anapatriciaaguiar
Gostei Muito d
Stored reply
Dear anapatriciaaguiar, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate it. We’re delighted to hear that we were able to meet your expectations. Please be assured that we will continue doing our very best to provide you with the highest level of service in the future. Kind regards, Wix Hotels by HotelRunner
- emmacabielles
Terrible Update
We liked using the old Wix Hotels App, it worked well and intuitively, and worked on the Wix Owners mobile app. This new version has taken that away plus other really useful elements, or made them possible but really difficult to do, and the interface for the guest booking is not smooth or logical. Overall I cant find a single positive thing to say about this upgraded app, which is sad because I much prefer to write congratulatory thankful reviews. I would advise other people to find other apps for bookings, even if they have to pay, at least they will work. Sorry to be negative but I feel I owe it to other users to warn them and save them the stress and disappointment.
Stored reply
Dear emmacabielles, Thank you for taking the time to share your feedback with us. Your input is highly valuable and helps us continuously improve our system. Compared to the previous version, the new system has been designed to be faster and more efficient, particularly in terms of updates and data transmission. While the interface may feel different and require a short adjustment period, it has been developed to enhance overall performance without slowing down your operations. If you would like additional guidance, we would be happy to share our documentation and installation and usage videos with you. Please feel free to contact us at wix@hotelrunner.com, and our team will gladly assist you. Kind regards, Wix Hotels by HotelRunner
- mimadapi
Channel Manager problem with sync Agoda
Very helpful, solved the problem. Thanks
Stored reply
Dear mimadapi, Thank you for taking the time to share your feedback. We are pleased to hear that you were satisfied with your most recent transaction. Your positive experience is important to us, and we hope you continue to use our system smoothly and without any issues. Please rest assured that we remain committed to supporting you and ensuring successful processing of your future transactions. Kind regards, Wix Hotels by HotelRunner
- kemals9
Perfect
Many thanks to the support team. They were helpful and polite.
Stored reply
Dear kemals9, Thank you for your kind feedback. We’re glad to hear that our support team was helpful and polite, and we truly appreciate you taking the time to share your experience. Best regards, Wix Hotels by HotelRunner
- saracinishomestay
Very good website hosting
I am new to building a website through Wix and all that I can say is that I like very much the website that I am doing and especially that the staff is very helpful. They are very descriptive in their emails and very quick to reply. Thanks.
Stored reply
Dear saracinishomestay, We are delighted to hear that you are satisfied with our system and the service you have received. On behalf of our entire team, we wish you continued success, smooth operations, and 100% occupancy. Best regards, The HotelRunner Team
- info3039647
Lexahaus
Sehr gut ich hoffe es ist Zeit das ich die Ersten Gäste bei uns im Winter Willkommen heisen zu Dürfen
Stored reply
Dear info3039647, Thank you very much for your positive feedback. We are delighted to hear that you are satisfied with our system. We hope to continue supporting you in hosting your guests in the best possible way and wish you great success as you welcome your first guests this winter. Kind regards, HotelRunner Team
- leiphamhomestay
should include type of rooms like 1 bhk, 2bhk or 3bhk with sea view etc
Stored reply
Dear Leiphamhomestay, The requested features can be utilized through the Room Amenities section in your panel. Please contact our support team if you require any further assistance; we are happy to provide guidance. https://support.wix.com/en/ Kind regards, HotelRunner Team
- monypennymedia
Support has got so much better
Top Notch customer Service
Stored reply
Dear Monypennymedia, We sincerely appreciate your feedback. It’s encouraging to know that our efforts to enhance support have made a positive impact. Thank you for your continued trust in our services. Kind regards, HotelRunner Team
- bombinhash
top
Stored reply
Dear bombinhash, We sincerely appreciate your positive review. It’s a pleasure to know that our service met your expectations. Kind regards, HotelRunner Team
- admin09649
Awesome app!
I found this app extremely useful and easy to use. I recommend it to anyone managing either an Airbnb or a similar establishment with multiple rooms.
Stored reply
Dear admin09649, Thank you so much for your kind feedback. We’re delighted to hear that you find our app useful and easy to use. Your recommendation means a lot to us, and we’re glad it’s helping you manage your property efficiently. Kind regards, HotelRunner Team
- botagefx
it's really good
Stored reply
Hello, Thank you sincerely for your kind words and positive feedback. We’re delighted that you’re satisfied with our service and hope to continue delivering solutions that meet your needs in the future as well. Regards, HotelRunner Team
- scindhiaguesthouseUnpublished
LACK OF FEATURES!!!1
VERY LIMITED FEATURES AND IF I TALK ABOUT THEIR WIX OWNER APP HAS NO FEATURES TO SEE RESERVATIONS (MISSING HOTEL TAB). I THINK WIX HOTELS BY HOTEL RUNNER ARE NOT USER FRIENDLY WITH HOTELS THATS WHY THEY ARE GIVING LIMITED FEATURES . I HOPE SOON THEY IMPROVE THEIR DEVELOPER WORK AND MAKE THEIR CUSTOMERS HAPPY. I HAVE RECENTLY PURCHASED FOR 3 YEARS PLAN AND I WAS THEIR CUSTOMER IN PAST ASWELL AND TO BE HONEST THIER OLD VERSION WAS MUCH BETTER AND FRIENDLY FEATURES COMPARING TO NEW VERSION WHICH GIVES IN ADDITION TO MUTIPLE ROOMS BOOKING OPTION.........
- jeeskyee01
Reviews
Stored reply
Hi there, Thank you for this valuable feedback. We're glad to hear that you're having a positive experience with our solution. We look forward to continuing to support your business goals. Regards, HotelRunner Team
- info814555
nice
Stored reply
Hi there, Thank you so much for your positive feedback. We truly appreciate your comments and are glad we could assist you throughout your journey. Regards, Wix Hotels by HotelRunner
- charcuteriasmonaco
M
Stored reply
Hi there, To better understand the issue you're experiencing and assist you further, please reach out to us at wix@hotelrunner.com. Our team will be happy to help. Regards, Wix Hotels by HotelRunner
- fredetpolo
Un désastre.
Cette application est un désastre, contre -intuitive et l'intervention d'un helpdesk "HotelRunner" serait logique pour ce genre d'intégration. Franchement "ZERO" Pointé. Aucune aide de Wix.
Stored reply
Bonjour, Nous sommes désolés d'apprendre que vous avez eu une expérience négative. Nous travaillons sans relâche à l'amélioration de l'expérience utilisateur et de nos services d'assistance. Nous vous recommandons vivement de contacter notre équipe d'assistance HotelRunner dédiée, qui se tient à votre disposition pour vous guider étape par étape et s'assurer que tout fonctionne comme prévu. N'hésitez pas à nous contacter à l'adresse wix@hotelrunner.com afin que nous puissions vous aider directement. Cordialement, Wix Hotels by HotelRunner
- HolidayEscapes
PAID A FORTUNE & THE PROPERTIES DONT EVEN SHOW ON MY SITE
I HAVE TRIED EVERYTHING, AND REQUESTED HELP A MILLION TIMES TO NO AVAIL! I WANT MY MONEY BACK! THIS IS COMPLETELY ABSURD AND AN EMBARRASSMENT TO MY BUSINESS' REPUTATION! I AM HONESTLY DEVASTATED KNOWING THE AMOUNT OF WORK AND COUNTLESS HOURS OF MY LIFE (AND HARD EARNED MONEY) WHICH I HAVE LOST TRYING TO MAKE THIS SYSTEM WORK WHEN IT IS CLEARLY INCAPABLE AND HOTEL RUNNER SUPPORT SIMPLY SAYS - CONTACT WIX! WHEN I DID EVENTUALLY GET SUPPORT FROM WIX, THEY SAID TO JUST DELETE AND START OVER. THANKFULLY I DIDN'T & SOMEHOW MANAGED TO MAKE THE BOOKING ENGINE WORK, AND THEN IT WAS GONE AGAIN!!!!!!! WHAT THE ACTUAL??? HOW IS THIS EVEN LEGAL?
Stored reply
Hi there, We’re sorry to hear about your experience. Our team is always here to help—we offer sessions to assist you. You can contact us via wix@hotelrunner.com Regards, Wix Hotels by HotelRunner
- natalienoall
Some operator-errors that are quickly fixed
I have had some issues connecting with booking .com, but Levent has always been consistently patient and helpful in resolving my issues... From when I was one of the HotelRunner beta testers when they first integrated with Wix, until now when I should know better, he's happy to help :) Many thanks
Stored reply
Hi there, Thank you so much for your kind words! We truly appreciate your continued partnerhsip and are glad we could assist you throughout your journey. Regards, Wix Hotels by HotelRunner
- oksinbecet
güzel
Stored reply
Merhaba, Yorumunuz için teşekkür ederiz. Sizler için en iyisini sağlamaya ve ürünümüzü geliştirmeye devam edeceğiz. Saygılar, Wix Hotels by HotelRunner Ekibi
- creatikartta
This application is fucked
You add this, Designed whole thing then automatically it changes color, it get changed by itself, i cannot believed my eyes like what the fuck was happening . If you go to history of the website there also it shows the version that they changed
Stored reply
Hi there, We're sorry to hear about your experience. Our team is always ready to assist you. Please reach out to us through the support button on your dashboard, and we'll be happy to help. Regards, Wix Hotels by HotelRunner
- akikourago
Kind support
The support teams are very quick and accurate. As far as you did not use old version of Wix Hotels, this new App is very good for the small hotels.
Stored reply
Hi there, We are glad to hear you are satisfied with our app. We are here to help you on every step of your journey. Have a great day! Regards, Wix Hotels by HotelRunner
- petermandik
Great
But it would be great to have this service. My hotel not allow user to book a room less than one day prior to arriving, so it is hard to manage the app other than that great and strong support from hotelrunner side.
Stored reply
Hi there, Thank you for your sincere comment. Our team is always here to help, and we’re continuously working to improve our platform. Your request has been forwarded to our technical teams. If you have any other issues please do not hesitate to contact us at wix@hotelrunner.com. Regards, Wix Hotels by HotelRunner
- arockman96
This is a very helpful and cost-effective app.
great tek support form the teem
Stored reply
Hi there, We are glad to hear you are satisfied with our app. We are here to help you on every step of your journey. Have a great day! Regards, Wix Hotels by HotelRunner
- animoperrosayulita
Muy buena
buena app
Stored reply
¡Gracias! Nos alegra saber que te gusta la aplicación. 😊✨ Saludos, Wix Hotels by HotelRunner
- elproyectoinmobili
Disponibilités
Bonjour, Je voudrais savoir quel forfait il faut pour pouvoir mettre le plus de biens possibles et également comment avoir un calendrier de disponibilités annuel et non juste 30 jours
Stored reply
Bonjour, Pour tout problème d'abonnement, veuillez nous contacter via le bouton d'assistance sur votre tableau de bord. Notre équipe vous aidera rapidement. Merci, Wix Hotels par HotelRunner
- marcoaumicro
Elle s'affiche en anglais
Stored reply
Bonjour à tous, Nous vous remercions pour vos commentaires ! Wix Hotels prend actuellement en charge le français, l'anglais, l'espagnol, le portugais et le turc. Nous travaillons également à l'ajout d'autres langues dans un futur proche. Vous pouvez facilement utiliser la langue de votre panneau préféré et la langue du moteur de réservation parmi les options prises en charge. Merci, Wix Hotels par HotelRunner
- quaresmaricardoand
Good app for fresh starter
Although the app was difficult at first, I was able to figure out how to use it with the videos sent to me. Since I am a vacation rental, this app is perfect for me. Kamal from support was very helpful, he replied all my questions.
Stored reply
Hi there, We are glad to hear you are satisfied with our app. We are here to help you on every step of your journey. Have a great day! Regards, Wix Hotels by HotelRunner
- vivicorsiannick
Très bien, pas simple à prendre en main
Stored reply
Bonjour à tous, Nos vidéos d'accueil vous aident à compléter votre tableau de bord à 100 % et à intégrer les connexions de vos chaînes de manière transparente. En outre, notre service d'assistance est toujours prêt à vous aider. Regards, Wix Hotels par HotelRunner
- drp945
Assistance with mapping in Hotel Runner
Kamal was very helpful and extremely patient while he fixed a challenging mapping issue with hotel runner. I am very grateful for his expertise!!
Stored reply
Hi there, We are glad to hear you are satisfied with our app. We are here to help you on every step of your journey. Have a great day! Regards, Wix Hotels by HotelRunner
- campinglashamacas
Excelent service backup by Hotelrunner
Hotelrunner has provided me an incredible service experience and very fast and helpfull responeses!
Stored reply
Hi there, We are glad to hear you are satisfied with our app. We are here to help you on every step of your journey. Have a great day! Regards, Wix Hotels by HotelRunner
- robd4kkUnpublished
Great app
Great app
- avigailbUnpublished
nice
Stored reply
Hi there, We are glad to hear you are satisfied with our app. We are here to help you on every step of your journey. Have a great day! Regards, Wix Hotels by HotelRunner
- yakovavra
No written review.
- ninobarbalace
Wix Hotel Great Customer Support
I've recently renewed my subscription to Wix + Wix Hotel and I was experiencing some issues reconnecting the Channels to sync all the calendars. I was a bit worried because as a business owner of a BnB I need the calendars to work perfectly. I sent an email to Hotel Runner Customer Support, explained the issue, and they were amazing: responded within 15 minutes, they were courteous, and the solved the issue in a timely manner. The guy who helped me, Mr Levent Oguzhan, was awesome. THANK YOU
Stored reply
Hi there, We are glad to hear your kind words. We are here to help you on every step of your journey. Have a great day! Regards, Wix Hotels by HotelRunner
- erikintzes
I need to sync my AirBNB calendar but I can't.
Please help ,hwo do I sync my airBNB calendar back and forth to my website?
Stored reply
Hi there, We can help you right away! We offer free onboarding sessions to demonstrate the setup process if you want to start a session please contact us via: wix@hotelrunner.com. Regarding calendar issues, you can contact us via the app's support button. Regards, Wix Hotels by HotelRunner
- dmrwekazaduscloud
What do you think as experience lived here?
- eleniferiadi
Excellent customer support!
While the application initially presented a few challenges, I was impressed with how quickly and professionally customer service addressed the issues. Their prompt response and effective solutions ensured a smooth experience. I felt confident knowing that any concerns I had were handled with care and efficiency.
- tessieon15th
Not a fan
The old version was much easier
Stored reply
Hi there, We are sorry to hear that you had a negative experience. We are improving the app according to the needs of yours and we would like to have feedback from you. We can hold a quick meeting to correspond to your needs and questions. Can you contact us via: wix@hotelrunner.com? Regards, Wix Hotels by HotelRunner
- tonyboom3dUnpublished
GREAT APP!
I like all the options that Wix Hotel offers. the app is easy to use and does a great job. i hope you guys can add some API to it/ automations.
Stored reply
Hi there, Thank you for your feedback. We are more than glad to hear that you are having a positive experience with the app. Regards, Wix Hotels by HotelRunner
- jamestownpethotel9
Super easy- more fine tuning please
This makes setting up my pet hotel services easy- would just like to fine tune the labeling to better work better for pet hotels.
Stored reply
Hi there, Thank you for your feedback. We are glad to hear that you are using our app easily. If you have any improvement points to raise you can contact us via wix@hotelrunner.com Regards, Wix Hotels by HotelRunner
- avivm6
Great App!!!
Stored reply
Hi there, Thank you so much for your positive review. We are glad to hear that. Regards, Wix Hotels by HotelRunner
- incorporationdlc
Nice
Stored reply
Hi there, Thank you so much for your review. We are glad to hear that. Regards, Wix Hotels by HotelRunner
- lakecitycampground
Book A Room - Search Feature
Within the mobile version, customers are not clicking the search button after selecting the check-in/check-out dates. The customer assumes that the dates are refreshing (without double checking) and seeing incorrect results in the Room Availabilities window. This is causing a large loss in prospective customers as most users are on a mobile device.
Stored reply
Hi there, Thank you for your feedback. Your feature request is currently being developed by our team. It will be available soon. Regards, Wix Hotels by HotelRunner
- alona30650Unpublished
test
test
- hellochandra
Great and getting better !
Truly a great Integration to Wix !! and a lot that they can integrate further!
Stored reply
Hi there, We're delighted to hear that you're enjoying the integration! Your feedback is greatly appreciated. If you have any more thoughts or suggestions, we'd love to hear them. Regards, Wix Hotels by HotelRunner Team
- contacto68604
Mucho
Es buena pero el solo viene en ingles
Stored reply
Hola, Gracias por el comentario. Ahora mismo, nuestro equipo se está centrando en añadir otros idiomas, como el español, para la versión final. Saludos, Wix Hotels by HotelRunner Team
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