ELIA Assistant

Your customers keep asking the same questions: opening hours, prices, delivery, returns, bookings. ELIA Assistant answers them for you, day and night, using only your own content. Add your FAQ, website pages and documents once, and ELIA Assistant answers from them in a chat widget on your site, on WhatsApp and Telegram, and drafts replies to your customer emails. It answers only from what you provide, and you decide what happens when it doesn't know. When a question needs a person, ELIA Assistant hands the conversation to your team with the full history, so nobody has to ask twice. The built-in CRM shows every message, customer and handover in one place, with unlimited seats for your team, plus insights on intent, sentiment and language. Test the assistant on your own questions before customers see it. ELIA Assistant is built in the EU, with a data processing agreement and a clear privacy policy. Install the app, create your ELIA Assistant account and start your 7-day free trial.