App Market Index

FAQ

By Smartarget

Answer common questions with an FAQ

Wix marketplace
  • Verified by Wix
  • Wix Campaign
  • Wix Recommended

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Random Test random-test
  • supported by wix studio supported-by-wix-studio
  • adi in bm adi-in-bm
  • supported by editorx supported-by-editorx
  • Holiday Sale holiday-sale
  • Verified verified
  • Apps for Your ADI Site recommended-in-adi
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

When a customer lands on your site, you can bet they’ll have a few questions. But when you answer all of their most common questions right off the bat, you enhance the confidence & trust they have in your business—pushing them to purchase even faster. Smartarget FAQ lets you easily surface the most helpful information to your site’s visitors, reducing the need for them to contact customer support (which eats into your team’s bandwidth). You can show the FAQ on every page with questions and answers, links to relevant pages, and your support email or phone number if they do need to chat with you directly. Optimized for desktop and mobile devices

What the listing highlights

  • Increase trust by offering transparent & accessible information
  • No coding. Add FAQ to your site easily
  • Reduce the customer support requests by providing FAQ
  • Fully customizable to fit your site’s unique design

Developer-written tags

  • faq
  • support
  • help
  • questions
  • answers

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    85.6% 137 reviews
  2. 4 stars
    3.1% 5 reviews
  3. 3 stars
    2.5% 4 reviews
  4. 2 stars
    2.5% 4 reviews
  5. 1 star
    6.3% 10 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 161 preserved Reviews with at least one stored reply. Median and P75 use 29 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
29
Median first reply
22.5 hours
P75 first reply
2.6 days

Stored publication state

Current stored state across 161 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
159 98.76%
Unpublished
2 1.24%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 136 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 136 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 136 stored published 5★ Reviews.
0 0%
Suspicious unpublished 1 of 161 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
1 0.62%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
42
Peak Review month
Sep 2024 · 12

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished1 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished2 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. alanasp873
    1.0

    Wont load on site

    Gave up and went to different app.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  2. clintoncountyema
    1.0

    Great for the home page (free), but...

    The free version allows the tag to be see on all pages. Functional on the home page, annoying on all others.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  3. amrae1
    1.0

    SCAM

    So it was obvious—if you don’t pay or just deactivate it, then it will disappear. But no, the scammer shows it on other pages, while on the first page, it does disappear. Be careful of these scammers!

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  4. lusciousweb
    1.0

    This is deceptive.

    They tell you that the free plan will continue to work on your homepage but what happens is that they continue to add an icon on every page that tells anyone (everyone) that your free trial has ended. Now your customers have a distinct impression that you don't want to pay for this feature. This is very deceptive.

    Stored reply

    1. Reply

      Hey, You're welcome to contact us directly and we will be glad to help you :) https://smartarget.online/page_contact.html

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  5. co2590
    1.0

    Bien mais les visiteurs du site voit que vous avez la version gratuite!

    C'est plutôt pas mal, mais le problème c'est que si vous restez sur la version gratuite, la FAQ ne s'affiche que sur la page d'accueil (qui est très bien), sauf que sur TOUTES vos autres pages les visiteurs voit "L'essai Smartarget est terminé, vos applications sont visibles sur la page d'accueil uniquement" avec le prix de la version pro. Quelle honte! Comment ne pas être crédible en 2 minutes. Aucun interêt du coup d'installer cette application.

    Stored reply

    1. Reply

      Bonjour, Vous pouvez nous contacter directement et nous nous ferons un plaisir de vous aider :) https://smartarget.online/page_contact.html

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  6. ryanbaxley2020
    1.0

    Trash

    Trash. Draws you in with a free trial than puts a stupid icon on your page for everyone to see when you opt out of paying for the paid version. Stupid trick y'all

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  7. scottpayne100
    1.0

    Terrible App

    Super short word limits. Doesn't allow for proper formatting. Super disappointing app.

    Stored reply

    1. Reply

      Hey Scott, sorry to read your feedback. We wrote you an email yesterday and would like to understand better about your needs. Hope to hear back from you :) You're also welcome to contact us here: https://smartarget.online/page_contact.html

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  8. maisongi84
    1.0

    nao consigo desinstalar

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  9. globalpawshk
    1.0

    DOES NOT WORK

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

  10. speckledfeathertax
    1.0

    Awful

    Tried to delete as didn't realise it was a trial/subscription. very difficult to remove and cancel trial once they sign you up to it

    Stored reply

    1. Reply

      Apps deletion is not a process that comes from us but from Wix interface. We're sorry that you had this experience but it has nothing to do with our app 💜

    Other reviews by this reviewer0 total

    1 reviews across 1 apps 0 unpublished

    No other stored Reviews for this reviewer.

Plan comparison

Pricing & Plans

Free plan available
External pricing

Basic

External pricing

External pricing

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Paid plan

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