1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
FAQ
By Smartarget
- Verified by Wix
- Wix Campaign
- Wix Recommended
- Suspicious unpublished review pattern
Product media
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Overview
About this App
When a customer lands on your site, you can bet they’ll have a few questions. But when you answer all of their most common questions right off the bat, you enhance the confidence & trust they have in your business—pushing them to purchase even faster. Smartarget FAQ lets you easily surface the most helpful information to your site’s visitors, reducing the need for them to contact customer support (which eats into your team’s bandwidth). You can show the FAQ on every page with questions and answers, links to relevant pages, and your support email or phone number if they do need to chat with you directly. Optimized for desktop and mobile devices
What the listing highlights
- Increase trust by offering transparent & accessible information
- No coding. Add FAQ to your site easily
- Reduce the customer support requests by providing FAQ
- Fully customizable to fit your site’s unique design
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 161 preserved Reviews with at least one stored reply. Median and P75 use 29 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 29
- Median first reply
- 22.5 hours
- P75 first reply
- 2.6 days
Stored publication state
Current stored state across 161 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 159 98.76%
- Unpublished
- 2 1.24%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 136 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 136 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 136 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 1 of 161 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 1 0.62%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 42
- Peak Review month
- Sep 2024 · 12
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Suspicious unpublished1 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Unpublished2 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Aug 2022 | 2 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2022 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 |
| Oct 2022 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 |
| Nov 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 3 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2023 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
| Aug 2023 | 10 | 10 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2023 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2023 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 6 | 5 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2023 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2024 | 9 | 6 | 0 | 0 | 2 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 6 | 5 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2024 | 7 | 6 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2024 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2024 | 6 | 4 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 8 | 8 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 12 | 10 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 10 | 8 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 8 | 7 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 4 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 3 | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 3 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 6 | 5 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 6 | 4 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 6 | 5 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2026 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2026 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- shanaurban
Good but make sure you use the HTML code for the free version
contact support for help, they were very helpful. I wish this information was available when I first installed the app.
Other reviews by this reviewer0 total
- furyethanq
Works Great!
I added it to my site as a quick and free FAQ pop up because i didnt want to have to design a dedicated page. Gives you 5 questions right off the bat, is super user friendly, and has a really good look on the site.
Other reviews by this reviewer0 total
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
- sarahmacedoribeiro
It's simple and easy to implement
I just felt an option to include it on website body.
Other reviews by this reviewer0 total
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
- aradhnasem
Just installed, no idea how it works in live
Some formatting could be provided in answer section.
Other reviews by this reviewer0 total
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
- cinksart
Superbe!
Cette appli est pratique! Mais j'ai cru lire ''version d'essaie pour 14 jours'' après m'être enregistré...! Grr... Dommage, j'aurais aimé l'avoir tout le temps. À moins que j'ai mal lu !..
Stored reply
Vous bénéficiez d'une période d'essai de 14 jours pour notre plan Pro. Ensuite, vous pouvez continuer à utiliser notre version gratuite pour toujours. 💜
Other reviews by this reviewer1 total
2 reviews across 2 apps 0 unpublished
I can't add the app too
Plan comparison
Pricing & Plans
Free plan available
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External pricing
External pricing
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$0 / year
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