Lume: WhatsApp Cart Recovery

Most marketing email never gets opened. WhatsApp is different. It is the app your customers keep on their home screen and check throughout the day, which makes it a more reliable place to send order updates, delivery notifications, and abandoned cart reminders. Lume is WhatsApp marketing and order notification software for online stores. It connects your store to your WhatsApp number and sends messages automatically as orders come in, carts are abandoned, and shipments go out. Five automations are ready from the start, covering order confirmations, shipping and delivery updates, abandoned cart recovery, review requests, and back in stock alerts. Every template can be rewritten in your own voice, translated, or paused from the dashboard. Setup happens in your dashboard and usually takes a few minutes, with no developer needed. Replies come back to WhatsApp directly, so you can answer customers on the go. Stores that move transactional and promotional messages to WhatsApp typically see stronger open rates than email and recover carts that would otherwise go quiet.