Wix Restaurants Orders
By Wix
- Suspicious unpublished review pattern
Product media
Screenshots
1 of 5
Overview
About this App
Online Orders lets your restaurant take pickup, delivery and dine‑in orders straight from your Wix site, so customers can skip the calls and you can focus on the food. Set up menus that match how your kitchen works: add item options, modifiers and special requests. Control pickup and delivery settings, prep times and lead times, whether you need 20 minutes or several days’ notice. You can also offer dine‑in ordering with QR codes so guests can scan, order, pay and either pick up at the counter or get table service. Manage all incoming orders in one back office and keep customers updated with live order tracking. Online Orders is built on Wix eCommerce and connects with Wix tools like CRM, discounts, coupons, gift cards, automated marketing campaigns, analytics and 24/7 support so you can grow repeat orders and run your restaurant in one place.
What the listing highlights
- Take pickup, delivery and dine‑in orders on your Wix site, including QR code ordering for dine‑in
- Build flexible restaurant menus with item options, add‑ons and special requests
- Manage all incoming orders in one back office with live order tracking for customers
- Grow repeat orders with built‑in CRM, discounts, coupons, gift cards, automations and analytics
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 122 preserved Reviews with at least one stored reply. Median and P75 use 88 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 88
- Median first reply
- 4.8 days
- P75 first reply
- 15.9 days
Stored publication state
Current stored state across 122 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 36 29.51%
- Unpublished
- 86 70.49%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.Analysis pending coverage
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 33
- Peak Review month
- Feb 2025 · 9
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Unpublished | ||||
|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | |||
| Oct 2023 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Dec 2023 | 2 | 1 | 0 | 0 | 1 | 0 | 0 |
| Jan 2024 | 7 | 2 | 0 | 2 | 2 | 1 | 0 |
| Feb 2024 | 7 | 2 | 0 | 1 | 1 | 3 | 0 |
| Mar 2024 | 8 | 0 | 0 | 0 | 2 | 6 | 0 |
| Apr 2024 | 2 | 0 | 0 | 1 | 0 | 1 | 0 |
| May 2024 | 4 | 1 | 0 | 2 | 0 | 1 | 0 |
| Jun 2024 | 3 | 0 | 0 | 0 | 0 | 3 | 0 |
| Jul 2024 | 5 | 2 | 0 | 0 | 1 | 2 | 0 |
| Aug 2024 | 3 | 0 | 0 | 1 | 1 | 1 | 1 |
| Sep 2024 | 4 | 0 | 1 | 1 | 0 | 2 | 0 |
| Oct 2024 | 5 | 0 | 0 | 1 | 1 | 3 | 12 |
| Nov 2024 | 7 | 1 | 0 | 0 | 0 | 6 | 1 |
| Dec 2024 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Jan 2025 | 3 | 0 | 0 | 1 | 0 | 2 | 0 |
| Feb 2025 | 9 | 0 | 1 | 1 | 3 | 4 | 1 |
| Mar 2025 | 2 | 0 | 0 | 0 | 0 | 2 | 0 |
| Apr 2025 | 9 | 3 | 0 | 1 | 1 | 4 | 0 |
| May 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 2 | 0 | 0 | 2 | 0 | 0 | 0 |
| Jul 2025 | 7 | 1 | 0 | 1 | 1 | 4 | 0 |
| Aug 2025 | 2 | 0 | 0 | 0 | 1 | 1 | 0 |
| Sep 2025 | 2 | 0 | 1 | 0 | 0 | 1 | 0 |
| Oct 2025 | 4 | 0 | 0 | 0 | 1 | 3 | 0 |
| Nov 2025 | 5 | 0 | 0 | 1 | 1 | 3 | 0 |
| Dec 2025 | 3 | 0 | 0 | 1 | 0 | 2 | 39 |
| Jan 2026 | 2 | 0 | 0 | 0 | 0 | 2 | 0 |
| Feb 2026 | 4 | 1 | 0 | 0 | 1 | 2 | 0 |
| Mar 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 3 | 1 | 1 | 0 | 0 | 1 | 32 |
| May 2026 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
| Jun 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
Review-pattern Timeline data is pending complete coverage.
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- infobazilijonai
bad
Dont recomend
Stored reply
Hi infobazilijonai, We are sorry to hear about your experience. We want to make things right: I’ve followed up with you by email to understand what went wrong and see how we can help support your site. Best, Ilona
- bizfixsyracuse
Very limited features
Cannot add modifiers to variations (medium pizza toppings $2 while large toppings are $3) Does not have option for pizzas if someone wants custom toppings (half and half, or right, left, and whole options) The checkout cart looks confusing to customer if someone is ordering 2 of the same food item. Would like there to be price ranges on if there's multiple sizes of a menu item, so the main item shows ($23-$25) When a ticket prints out 2 of the same item with modifiers, it does not separate the two, it's not clear that they both have the same modifiers.
Stored reply
Hi bizfixsyracuse, Thank you for this detailed feedback. We are working to make our product better every day, and insights like yours regarding modifiers and checkout clarity are incredibly helpful. Regarding the pizza options, you can actually use Modifier Groups right now to set up 'half and half' or 'left/right' toppings. For the printing, our system currently separates items if the modifiers or variants are different; however, if the toppings are identical, they group together. Best, Ilona
- venusdigital600
⭐ 1 Star — Very Very Disappointing Experience
Honestly, this has been one of the most frustrating tools I’ve tried on Wix. The ordering widget looks nice at first, but once you actually use it, the limitations become obvious. Basic layout issues like menu overlap and poor responsiveness make the user experience feel unfinished. There’s very little real control over the design, and even simple fixes require workarounds instead of proper settings. For something meant to power online food orders, it feels restrictive, buggy, and not ready for serious businesses. Support and customization options are also extremely limited, which makes solving problems unnecessarily difficult. Definitely not what I expected from a professional ordering solution.
Stored reply
Hi venusdigital600, Ilona from Restaurants here. We are sorry about your experience. Our team is already working on the layout and responsiveness issues you mentioned. Moreover, we’ll soon be releasing AI assistant for Restaurants to significantly improve customization and design control. Stay tuned! Best, Ilona
- elevixmedia
No minimum require option
I can't put a specific minimum requirement for any item in my menu.
Stored reply
Hi elevixmedia, Thank you for the feedback. We’re sorry the current options don’t meet your needs, and we’re constantly working to improve the app based on suggestions. Best, Ilona
- thegelatolabatx
Impossible to customize
There is no way to have separated pages per each, just that horrible popup. Not good for SEO either. The images in the popup look really bad. If I want to promote a product I cannot have a single link for the product but the whole menu. And the list goes on and on. I am really frustrated that I upgraded just to find all this disappointment. I just really want my money back.
Stored reply
Hi thegelatolabatx, Elena from Wix is here. Thanks for your feedback, we understand how frustrating this can be. Currently, Wix Restaurants doesn’t support separate item pages, individual item links, or store-style layouts. Items are shown in a modal, which is optimized for restaurant ordering flows. Based on what you’re looking for, the Wix Stores app may be a better fit, as it supports dedicated product pages, direct links, and a catalog-style layout. We appreciate you taking the time to share this, it helps us shape future improvements. Best, Elena
- lanuci
Crap
You consider yourself top tier website creator and can't make a simple online ordering app .... I can design better UI than your team and I am a chef ....
Stored reply
Hi lanuci, I'm sorry to hear how frustrating this experience has been. This review contains details we’d like to look into more closely, I will follow up with you directly via email to continue the conversation and assist further. Thank you for taking the time to share your feedback. Best, Elena
- xspizzeUnpublished
doesn't work
Un scandale..Depuis la mise a jour je n ai que des buggs qui m’empêche de travailler , je pense à résilier mon abonnement pour trouver des gens plus sérieux que la hotline qui ont l ai complétement dépassé
- raiztreatsUnpublished
Not A Good App, Does Not Work
I went with Wix because of this app feature. I was suppose to launch our business for the Holidays on December 1st. This has ruined our sales and I had to cancel our grand opening. It is now December 11th and it still is not working.
- amomahotelsUnpublished
its tomuch confusion
not good , have ti chnge it , old one is ok
Stored reply
Hi amoahotels, I’m Elena from Wix Restaurants, I’m really sorry to hear about your experience with the new app. I’ve also followed up with you via email to get a few more details so I can look into this further and help resolve it as quickly as possible. Best, Elena Wix Restaurants
- info6388447Unpublished
Rubbish
Rubbish up grade and hard to get support for it when trying to fix...
Stored reply
Hi info6388447, I’m Elena from Wix Restaurants, I’m really sorry to hear about your experience with the new app. I’ve also followed up with you via email to get a few more details so I can look into this further and help resolve it as quickly as possible. Best, Elena Wix Restaurants
- monicalcole5Unpublished
my online orders page for my thanksgiving menu 2025 will not display on the site
I do not like the upgrade it is harder to make changes
Stored reply
Hi monicacole5, I’m Elena from Wix Restaurants, thank you for reaching out, and I’m really sorry for the frustration this has caused. It looks like your Thanksgiving 2025 menu is now displaying correctly on your Online Orders page. If the issue still persists on your end, please let us know and we’ll be happy to take another look. I understand that the new system can feel harder to get used to at first, but it’s built to offer more flexibility and improvements over time. We truly appreciate your patience as you adjust to it. Best, Elena Wix Restaurants
- mediterraneancaterUnpublished
Very unhappy with the updates
You can no longer customize the page. The anchors and editing tools either don't work or keep crashing and it looks too basic. The old restaurants was much more flexible and easy to use. Looking for a new site to rebuild my website on. This was a terrible deal breaker.
Stored reply
Hi mediterraneancater, I’m Elena from Wix Restaurants, thank you for reaching out. I’ve followed up with you by email to get a few more details about the issue you’re experiencing so I can assist further. Best regards, Elena Wix Restaurants
- eunsilverkimUnpublished
Old version online order way better
Old version is way better UI
Stored reply
Hi eunsilverkim, I’m Elena from Wix Restaurants, I understand that the old version felt more familiar. The new Online Ordering system is built on a newer, more advanced platform that will allow us to keep improving the design, speed, and flexibility over time. We truly appreciate your patience as we continue refining the experience. Best, Elena Wix Restaurants
- rtasianmarketUnpublished
update?
When will this be updated to work with Square POS?
Stored reply
Hi Dustin Lev from Wix Restaurants here. Indeed, the new Restaurants Online-Ordering app is not integrated yet with Square POS, but it's coming soon! Till that happens, any user who sells on an old Online ordering app with Square POS can keep doing so. Best, Lev
- mcatelliUnpublished
This update ruined our sales
After they updated it our customers were not able to submit orders. The fact that you can only instantly reach and AI chat bot makes me want to switch to a more human focused service.
- dustin0Unpublished
Old app had Square integration; was forced to switch to this one and broke everything.
The old app was working fine. Not a ton of bells and whistles but integrated with Square POS. New app doesn't seem to.
Stored reply
Hi Dustin Lina from Wix Restaurants here. Indeed the new Online ordering app is not integrated yet with Square POS, but it's coming soon! Till that happens any user that sells on old Online ordering app with Square POS can keep doing so. I"m not sure what do you mean by forced to switch... but i"m sorry to hear that it was your experience. I have sent also a direct email to see if we can help you sort it out
- omninventionUnpublished
Missing main critical functions from old app
Don't have: - Doordash Drive Integration in Canada - No Dine-In option available - No Pickup Curbside available - A lot of bugs
Stored reply
Hi, Thank you for your feedback — we understand how important these features are to your business. The items you mentioned are on our roadmap. Dine-In, in particular, is already in the works. As for the bugs you mentioned, we’d love to learn more so we can look into them. Feel free to share details here, or you’re welcome to schedule a quick meeting with me: https://mayaet0.wixsite.com/mayabook/booking-calendar/30-minutes-call?referral=book_button_widget Thanks again for your input — it really helps us continue to improve. Best, Maya, Wix Restaurants Team
- aleksandrlankasterUnpublished
Where is delivery service?? How can I make the integration??
Stored reply
Hi aleksandrlankaster, I’m Elena from Wix Restaurants, thank you for reaching out. I’ve followed up with you via email with more details about the delivery service and integration options. Please check your inbox when you can. Best, Elena Wix Restaurants
- rachelcdoyleUnpublished
Seriously I was forced to change to the new app and none of the automations work.
Stored reply
Hi Rachel, I’m sorry to hear the automations aren’t working as expected — I’d really like to understand more so we can help. Could you let us know which specific automation(s) are giving you trouble? In the meantime, I recommend checking out the new Notifications & Automations page in the app settings. It’s where you can manage and review your automation setup. Learn more here: https://support.wix.com/en/article/wix-restaurants-managing-notifications-for-online-orders Let me know if you need help reviewing your settings! Maya, Wix Restaurants Team
- northgardenUnpublished
Old Version was better
Cart button diisappears
Stored reply
Hi, Thanks for your feedback, In the new version the cart button appears once an item is added to the cart. you can utilize the cart icon and add it to site's header so it will be sticky and always appear. you can follow this help article - https://support.wix.com/en/article/customizing-the-cart-icon I'll follow up with an email in case you will have any other question, feel free to reach out. Eyal , Wix Restaurants
Plan comparison
Pricing & Plans
Detailed plan information is not available for this App.