Wix Restaurants Orders

This (New) Version of WIX Restaurant seems to be designed by someone unfamiliar with restaurants!!!

When it first made its way to the App Store I installed it and saw that it was not ready for prime time so I put off moving to this app version for 2 years because the older one worked very well for my needs. Now the older app is disabled. Sadly, this version is by far the worst version yet. No room for customization. Little things like colored icons keep it looking very generic. Bigger issues are; It asks for customers address before they can add an order to the cart, and if the address is inputed wrong or the customers does not complete the address information then the progress they've made is canceled, leaving the cart empty. When you have a large list of options there should be a drop down menu to hold the items in. There is No option for "Either This" or Either That" which was a key feature present in the older app. This version does not allow items created as stand alone menu items within another menu item. You cannot allow the customer to add multiple variant items easily.

Urgent Issues: Discount Display & Order Time Visibility

Hello, We are facing important issues that affect all three of our restaurants. First, the discount is not shown on the printed ticket. It must appear clearly below the total amount, not on each item. The discount should apply to the total order amount only, just like before: Subtotal → Discount → Final Total. We also need better order time visibility. The system should clearly show if an order is for today or for tomorrow, and it must display the exact date and time of every order when the app opens, exactly like our previous app. This helps our staff avoid mistakes and manage orders properly. Please fix these issues as soon as possible. Thank you.

hide signup / login

I really like this app to add it to my restaurant website. But I have one problem with it that I don't like at all.. I can't hide the signup or login for guests who request to order pickup and I don't want them to register. I want to hide it. I'm talking about the same page as soon as the payment arrives.

Less features

We are forced to use this app. One important feature is missing that the old app had. It is no longer possible to select how many orders shall be allowed to be placed for a specific time slot. This makes this app unusable for us.

Not Compatible with Dine By Wix

I am unable to add the new restaurant menu and order to dine by wix feature.

Contactless Order System (Per Table) is NOT Available

The old restaurants app had an option to add multiple tables (QR codes) for different tables, this app doesnt have that functionality.

Multi-location takeway orders not available

When can we expect this feature to be added? My company loses a lot from this, it needs it very much!

Multi-location not available & Order pacing:

When are these features going to be available again? Please I need them urgently.

Years away from competing with mainstream delivery platforms

Basic menu features are missing. Wix Restaurants does not allow composite products, so any combo would need to be built with variants and modifiers, so anything sold out or unavailable would have to be manually edited for each product. If you never sell out of food during any given menu time, then this might not be an issue. If you do BBQ or burgers, this is going to be a pain point. A solution would be for Wix to allow products that are constructed with other products, so if mashed potatoes are sold out, all combinations that have a mashed potato option will update simultaneously. This is common on all food ordering platforms. In addition, variants can only be checked. There is no option for a product with variants or modifiers to be selected multiple times. A solution would be to allow variant, modifiers (best would be composite products) to have a number selector. Basically copy the features available in current leaders in the food delivery space.

its bad to be honest

ONLINE ORDERING PAGE

I am trying to have multiple online ordering pages due to multiple service but I can only add two.How can I do it?

need work

The notifications needs to have phone call option, the tips been applied to all apps on the website is not a good idea, should be able to pick which apps ask for tips Im still using the original version because of what mentioned, I hope this will be fixed since some new features are a big improvement, but the basics needs to be better is there anyone working on this app? or it has been abandoned??

Impressão dos pedidos

Só está dando pra imprimir os pedidos em papel formato A4. Para delivery, deveriam ajustar para impressão de comanda. Para impressão em impressora térmica. Não consigo imagina imprimir uma folha tamanho A4 para o entregador e outra para cozinha.

Multiple Location is Missing.

This application serves as an excellent tool for numerous F&B establishments, but encounters a significant limitation: the inability to incorporate multiple locations which can be done on the old ordering app. Incorporating this feature is crucial to businesses with more than one location. and should be implemented promptly. Tried to install back the old Menu app but, its no longer in the app store..

cannot add multiple locations - we have 6 restaurants

Works great, when it works...

I want to love this app but when it dose not work it's horrible! My site keeps bugging out and not letting people choose an address when putting in the order. Because of this your shop completely stops until it magically works again. Support dose not really help, they just clear your cache and say... see it works now. But you can't just "make" all customers clear the cache after every order... and then it dose not work half the time.. still. I was also told "well I quess you can't have them order then" was my solution..... What a bummer. Just because of this one bug I'll have to use another app. Just sucks I've already started my business with this and then it just magically stops and Wix treats it as never something on their end. I work in IT and create sights but I've never seen such a messed up design. Oh and on top of it all... if you did use this app along with the point system and need to use something else... because it just dosnt work. ALL your customers lose their points!!

Migliorabile

Issues with current Address input section

The app in its current shape might be useful for someone who is selling thing in the USA. However, the rest of the world doesn't follow the same address structure as USA. The automatic Google Pinpointing makes it practically impossible for the customer to put in the right address. Without the right address the order won't go through. Guys at Wix should give the option to manually turn off the Google pinpointing just like in the older Online Orders app.