Wix Restaurants Orders

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Browse preserved published and unpublished Reviews.

i These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.

1. R

   Romantaberna March 3, 2026, 02:00

   ★★★★★ 5.0 Unpublished

   very difficult to work with

   The old version was working very well, I do not think that this new one has been tested enough and properly. I am trying to resolve the problems for weeks and the clients are complaining that they cannot order. I am losing clients, wasting time and just waiting for emails back from support. It is never finishing. I was loving Wix but now I am considering some other platforms.

   Stored reply

   1. ReplyMarch 3, 2026, 11:33

      Hello, I’m Olena, the Product Manager for Wix Restaurants, I’m really sorry to hear about your experience with the new app. I’ve followed up with you via the email to get more details and help fix the issues.

2. B

   blkrocket February 11, 2026, 05:57

   ★★★★★ 2.0 Unpublished

   This (New) Version of WIX Restaurant seems to be designed by someone unfamiliar with restaurants!!!

   When it first made its way to the App Store I installed it and saw that it was not ready for prime time so I put off moving to this app version for 2 years because the older one worked very well for my needs. Now the older app is disabled. Sadly, this version is by far the worst version yet. No room for customization. Little things like colored icons keep it looking very generic. Bigger issues are; It asks for customers address before they can add an order to the cart, and if the address is inputed wrong or the customers does not complete the address information then the progress they've made is canceled, leaving the cart empty. When you have a large list of options there should be a drop down menu to hold the items in. There is No option for "Either This" or Either That" which was a key feature present in the older app. This version does not allow items created as stand alone menu items within another menu item. You cannot allow the customer to add multiple variant items easily.

   Stored reply

   1. ReplyFebruary 11, 2026, 12:19

      Hi blkrocket, Thanks for the detailed feedback - we hear your frustration. Some features you mentioned are still missing, but others are supported and we’d love to help you get the most out of the current setup. I'm sending you an email to follow up. Thanks, Elena

3. X

   xspizze December 13, 2025, 18:23

   ★★★★★ 1.0 Unpublished

   doesn't work

   Un scandale..Depuis la mise a jour je n ai que des buggs qui m’empêche de travailler , je pense à résilier mon abonnement pour trouver des gens plus sérieux que la hotline qui ont l ai complétement dépassé

4. R

   raiztreats December 12, 2025, 03:07

   ★★★★★ 1.0 Unpublished

   Not A Good App, Does Not Work

   I went with Wix because of this app feature. I was suppose to launch our business for the Holidays on December 1st. This has ruined our sales and I had to cancel our grand opening. It is now December 11th and it still is not working.

5. A

   amomahotels November 22, 2025, 12:32

   ★★★★★ 1.0 Unpublished

   its tomuch confusion

   not good , have ti chnge it , old one is ok

   Stored reply

   1. ReplyNovember 23, 2025, 08:01

      Hi amoahotels, I’m Elena from Wix Restaurants, I’m really sorry to hear about your experience with the new app. I’ve also followed up with you via email to get a few more details so I can look into this further and help resolve it as quickly as possible. Best, Elena Wix Restaurants

6. F

   feltonfitmealprep November 13, 2025, 03:53

   ★★★★★ 3.0 Unpublished

   Delivery scheduler glitching

   Delivery scheduling is glitching. Many of our customers complain once they set the future time/date it will change back to the most recent time available.

   Stored reply

   1. ReplyNovember 23, 2025, 09:07

      Hi feltonfitmealprep, I’m Elena from Wix Restaurants, I’m really sorry to hear about your experience with the new app. I’ve followed up with you via email to get a few more details so I can look into this further. Best, Elena Wix Restaurants

7. D

   desipalace91 November 6, 2025, 18:08

   ★★★★★ 2.0 Unpublished

   Urgent Issues: Discount Display & Order Time Visibility

   Hello, We are facing important issues that affect all three of our restaurants. First, the discount is not shown on the printed ticket. It must appear clearly below the total amount, not on each item. The discount should apply to the total order amount only, just like before: Subtotal → Discount → Final Total. We also need better order time visibility. The system should clearly show if an order is for today or for tomorrow, and it must display the exact date and time of every order when the app opens, exactly like our previous app. This helps our staff avoid mistakes and manage orders properly. Please fix these issues as soon as possible. Thank you.

   Stored reply

   1. ReplyNovember 23, 2025, 08:10

      Hi desipalace91, Elena from Wix Restaurants is here. Thank you for sharing these issues. Regarding the first point, the discount display on the printed ticket: I’ve already forwarded this to the team and we will consider it for the future development. For the second point about order date and time visibility, I’m sending you a follow-up email so I can gather a bit more detail on how you expect it to appear. Thank you again for bringing this to our attention. Best, Elena Wix Restaurants

8. I

   info6388447 November 5, 2025, 11:52

   ★★★★★ 1.0 Unpublished

   Rubbish

   Rubbish up grade and hard to get support for it when trying to fix...

   Stored reply

   1. ReplyNovember 9, 2025, 14:54

      Hi info6388447, I’m Elena from Wix Restaurants, I’m really sorry to hear about your experience with the new app. I’ve also followed up with you via email to get a few more details so I can look into this further and help resolve it as quickly as possible. Best, Elena Wix Restaurants

9. M

   monicalcole5 November 1, 2025, 13:50

   ★★★★★ 1.0 Unpublished

   my online orders page for my thanksgiving menu 2025 will not display on the site

   I do not like the upgrade it is harder to make changes

   Stored reply

   1. ReplyNovember 9, 2025, 15:10

      Hi monicacole5, I’m Elena from Wix Restaurants, thank you for reaching out, and I’m really sorry for the frustration this has caused. It looks like your Thanksgiving 2025 menu is now displaying correctly on your Online Orders page. If the issue still persists on your end, please let us know and we’ll be happy to take another look. I understand that the new system can feel harder to get used to at first, but it’s built to offer more flexibility and improvements over time. We truly appreciate your patience as you adjust to it. Best, Elena Wix Restaurants

10. M

    mediterraneancater October 28, 2025, 20:38

    ★★★★★ 1.0 Unpublished

    Very unhappy with the updates

    You can no longer customize the page. The anchors and editing tools either don't work or keep crashing and it looks too basic. The old restaurants was much more flexible and easy to use. Looking for a new site to rebuild my website on. This was a terrible deal breaker.

    Stored reply

    1. ReplyNovember 9, 2025, 15:20

       Hi mediterraneancater, I’m Elena from Wix Restaurants, thank you for reaching out. I’ve followed up with you by email to get a few more details about the issue you’re experiencing so I can assist further. Best regards, Elena Wix Restaurants

11. E

    eunsilverkim October 26, 2025, 20:31

    ★★★★★ 1.0 Unpublished

    Old version online order way better

    Old version is way better UI

    Stored reply

    1. ReplyNovember 9, 2025, 15:13

       Hi eunsilverkim, I’m Elena from Wix Restaurants, I understand that the old version felt more familiar. The new Online Ordering system is built on a newer, more advanced platform that will allow us to keep improving the design, speed, and flexibility over time. We truly appreciate your patience as we continue refining the experience. Best, Elena Wix Restaurants

12. M

    masarwamay October 26, 2025, 19:01

    ★★★★★ 2.0 Unpublished

    hide signup / login

    I really like this app to add it to my restaurant website. But I have one problem with it that I don't like at all.. I can't hide the signup or login for guests who request to order pickup and I don't want them to register. I want to hide it. I'm talking about the same page as soon as the payment arrives.

13. R

    rtasianmarket October 22, 2025, 00:31

    ★★★★★ 1.0 Unpublished

    update?

    When will this be updated to work with Square POS?

    Stored reply

    1. ReplyOctober 22, 2025, 15:09

       Hi Dustin Lev from Wix Restaurants here. Indeed, the new Restaurants Online-Ordering app is not integrated yet with Square POS, but it's coming soon! Till that happens, any user who sells on an old Online ordering app with Square POS can keep doing so. Best, Lev

14. M

    mcatelli September 17, 2025, 22:26

    ★★★★★ 1.0 Unpublished

    This update ruined our sales

    After they updated it our customers were not able to submit orders. The fact that you can only instantly reach and AI chat bot makes me want to switch to a more human focused service.

15. M

    mestrepatissier September 10, 2025, 20:11

    ★★★★★ 4.0 Unpublished

    Está com vários bugs e falta de informações.

    Ficou muito bom, mais ainda apresenta alguns erros na parte de realizar o pagamento. Vários clientes estão relatando que aparece um erro na tela durante o processo de realizar o pagamento na página. Relatos mais comuns são: Erro de conexão, Erro no processamento, Falha no pagamento. Em alguns testes que eu realizei, esse erro ocorreu quando a página é fechada ou atualizada no momento do pagamento do pedido.

16. P

    pizzastube August 23, 2025, 08:07

    ★★★★★ 2.0 Unpublished

    Less features

    We are forced to use this app. One important feature is missing that the old app had. It is no longer possible to select how many orders shall be allowed to be placed for a specific time slot. This makes this app unusable for us.

    Stored reply

    1. ReplyAugust 26, 2025, 11:18

       Hi, Thanks for your feedback. I see that you were able to revert to the old app — I completely understand that Capacity Limits is crucial for your operation. The good news is that this feature will be released very soon, and you’ll be able to upgrade to the new app with that capability in place. The new app will not only support Capacity Limits but also bring added value through, a better ordering experience and more flexibility for your business. We appreciate your patience as we continue to improve the experience. Maya, Wix Restaurants Team

17. D

    dustin0 August 14, 2025, 21:01

    ★★★★★ 1.0 Unpublished

    Old app had Square integration; was forced to switch to this one and broke everything.

    The old app was working fine. Not a ton of bells and whistles but integrated with Square POS. New app doesn't seem to.

    Stored reply

    1. ReplyAugust 20, 2025, 20:17

       Hi Dustin Lina from Wix Restaurants here. Indeed the new Online ordering app is not integrated yet with Square POS, but it's coming soon! Till that happens any user that sells on old Online ordering app with Square POS can keep doing so. I"m not sure what do you mean by forced to switch... but i"m sorry to hear that it was your experience. I have sent also a direct email to see if we can help you sort it out

18. R

    ricoh010460 July 26, 2025, 17:24

    ★★★★★ 5.0 Unpublished

    missing dine app

    we need dine app back lost a few user they cant us dine too order of site

    Stored reply

    1. ReplyAugust 22, 2025, 08:29

       Hi, Thanks for your feedback — we understand how important the Dine app has been for your business. The new Online Orders app isn’t supported in Dine, but we’re currently working on implementing it in Wix Branded apps- https://support.wix.com/en/article/building-your-own-native-mobile-app-with-wix and Wix Sapces https://support.wix.com/en/article/wix-mobile-apps-an-overview-of-spaces-by-wix This will be a great way for customers to be able to place orders through a mobile app. If there’s anything else you need, I’m here to help.. Maya, Wix Restaurants Team

19. O

    omninvention July 23, 2025, 20:09

    ★★★★★ 1.0 Unpublished

    Missing main critical functions from old app

    Don't have: - Doordash Drive Integration in Canada - No Dine-In option available - No Pickup Curbside available - A lot of bugs

    Stored reply

    1. ReplyAugust 25, 2025, 10:30

       Hi, Thank you for your feedback — we understand how important these features are to your business. The items you mentioned are on our roadmap. Dine-In, in particular, is already in the works. As for the bugs you mentioned, we’d love to learn more so we can look into them. Feel free to share details here, or you’re welcome to schedule a quick meeting with me: https://mayaet0.wixsite.com/mayabook/booking-calendar/30-minutes-call?referral=book_button_widget Thanks again for your input — it really helps us continue to improve. Best, Maya, Wix Restaurants Team

20. A

    aleksandrlankaster July 20, 2025, 16:29

    ★★★★★ 1.0 Unpublished

    Where is delivery service?? How can I make the integration??

    Stored reply

    1. ReplyNovember 9, 2025, 15:16

       Hi aleksandrlankaster, I’m Elena from Wix Restaurants, thank you for reaching out. I’ve followed up with you via email with more details about the delivery service and integration options. Please check your inbox when you can. Best, Elena Wix Restaurants